Tech Tips v1.3 - AITS (4/10/17)

This is AITS Tech Tips version 1.3

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AITS Tech Tips v1.3

In this version--
Security Awareness Training Update
Targeted Email Attacks (Spear Phishing)
Older iPads Out of Support
HAB Wired and Wireless Transition to Technology Services
Coming Soon

Security Awareness Training Update

System Offices Security Awareness Training was held from November 2016 through January 15, 2017.  Annual security training is increasingly crucial to protecting our data and our reputation.  Staff behavior continues to be an important safeguard.  The System Offices utilizes the SANS Securing the Human cloud based training service, which is also used by UIC and UIS.  All training modules were new or updated for 2016.  If you missed the training or would like to receive a refresher, please contact the AITS Service Desk.

Targeted Email Attacks (Spear Phishing)

In addition to general phishing attacks, cyber criminals utilize a more targeted attack called spear phishing.  Spear phishing is a highly customized attack where targeted emails are sent to specific individuals within the University.  These attacks often target high-ranking employees of a specific unit, senior management or administrative support personnel.  The email attacks may appear to come from a colleague working at the University or high-ranking officials such as the President. These attacks occur routinely within the System Offices.

In most cases simply opening an email or reading a message is safe.  For most attacks to work, action is required after reading the message, such as opening the attachment, clicking on the link, or responding to the request.  If you are not sure of the legitimacy of an email message, please contact AITS Enterprise Systems Assurance (ESA) at

Older iPads Out of Support

For Apple devices, you must be running iOS 10 to connect to the University of Illinois network or to access University data. Apple now supports iOS 10 and if you are using an Apple phone or tablet, you are required to upgrade to the newest version. Unlike Mac Operating Systems, Apple does not release “Security Updates” for previous versions of iOS.

All systems connected to the Internet should have a vendor supported version of the operating system installed.

Apple iOS 10 is compatible with these devices:

iPhone: iPhone 7, iPhone 7 Plus, iPhone 6s, iPhone 6s Plus, iPhone 6, iPhone 6 Plus, iPhone SE, iPhone 5s, iPhone 5c, iPhone 5

iPad: iPad Pro 12.9-inch, iPad Pro 9.7-inch, iPad Air 2, iPad Air, iPad 5th generation, iPad 4th generation, iPad mini 4, iPad mini 3, iPad mini 2

iPod: iPod touch 6th generation

If your Apple phone or tablet is not operating iOS 10 and is being used to access University systems or to connect to the University network, please replace the device with a newer phone or newer tablet.

HAB Wired and Wireless Transition to Tech Services

UAWireless has been eliminated at HAB and transitioned to IllinoisNet.  IllinoisNet and related wireless SSIDs are now in place.  Additional wireless network coverage at HAB is planned and will be coming in the future.

The HAB building network wired switches are also being transitioned to Technology Services support. Unused office network wall jacks have been disabled.  Please contact AITS Service Desk if you need network jacks to be reconnected.

Coming Soon...On May 26, there will be a more modern, mobile responsive, and user friendly Login page for Enterprise applications (Banner and HR Front End).

As a customer of AITS Client Services Support, we are sending you this monthly update to pass along important IT information. We hope that you find the information timely and valuable. Please pass along topics that you would like to see addressed to Mark Pollard (

Contact the AITS Service Desk, or type into your browser:


Keywords:AITS, Tech Tips, Security Training, Spear Phishing, iPads, out of support, HAB Wireless   Doc ID:73388
Owner:Rita B.Group:University of Illinois System
Created:2017-05-19 11:11 CDTUpdated:2019-06-10 15:41 CDT
Sites:University of Illinois System
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