Illinois Compass 2g, Blackboard Collaborate Classic Guest Links

Blackboard Collaborate guest links are used to bring those without university credentials into a Blackboard Collaborate Live Session. The upgrade to Illinois Compass 2g on May 24, 2017 brings a known issue in which Blackboard Collaborate Classic Guest links do not work for users who are not already logged in. This article provides a list of workarounds.

  • Host the session using Blackboard Collaborate Ultra instead, the guest links for this version of Collaborate function as expected Illinois Compass 2g, Instructors, Create a Blackboard Collaborate Ultra Session
  • Using the telephony option for Blackboard Collaborate Classic will allow off-campus guests to join the session using audio only. The Built-in telephony options must be turned on in the room settings in Compass 2g (found under Course Tools > Blackboard Collaborate > Edit Room). The number to share with off-campus guests is listed on the Room Details page prior to joining the session
  • Request an Illinois Compass 2g guest account for your guest Illinois Compass 2g, Temporary guest accounts for Illinois Compass using Active Directory .  Guest users will need to log-in to Compass with the guest credentials in order to access the session



Keywords:broken blank page   Doc ID:73921
Owner:Dan H.Group:University of Illinois Technology Services
Created:2017-06-08 14:41 CDTUpdated:2017-06-08 16:54 CDT
Sites:University of Illinois Technology Services
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