SSW - How to Remove Malware

  1. Simultaneously press the Windows + R keys on your keyboard. Type "msconfig" into the text field of the window that appears and press Enter. This will launch the system configuration tool.
  2. Switch to the "Boot" tab and check the "Safe boot" option. Press OK and agree to restart your computer once prompted.
  3. Once your computer has rebooted, launch Malwarebytes. Navigate to the "Scan" tab and start a Threat Scan. Expect this to take some time; let the scan run to completion.
  4. Upon finishing the scan, Malwarebytes may prompt you to restart your computer. Confirm the restart and proceed to step 7 after logging back into the computer.
  5. Launch SuperAntiSpyware. Click "Scan This Computer".
  6. Select "Complete Scan".
  7. Once it has run and any malware has been removed, repeat steps 1 - 4 and uncheck the "Safe boot" option to boot normally.

Keywords:virus infected malware scan safe   Doc ID:74288
Owner:Gordon C.Group:University of Illinois Liberal Arts and Sciences
Created:2017-06-23 14:54 CDTUpdated:2017-07-24 16:28 CDT
Sites:University of Illinois Liberal Arts and Sciences
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