Are there unit-level support contacts for endpoint management?
If a client contacts ACCC Service Desk reporting an incident with the Endpoint Management service, politely redirect the client to the Support Email for their respective unit found below. Do not give out the Administrator Name or Email to clients.
Provides contact points for redirecting clients to their unit-level support contacts, for the Endpoint Management service
|Unit||Support Email||Administrator Name||Administrator Email|
|Administrative Services (VCAS)||email@example.com||Ben Leskafirstname.lastname@example.org|
|Applied Health Sciencesemail@example.com||Mike Kirdafirstname.lastname@example.org|
|Architecture, Design, and the Artsemail@example.com||Sarah Ritchfirstname.lastname@example.org|
|Graduate Collegeemail@example.com||Shannon Redenfirstname.lastname@example.org|
|Public Healthemail@example.com||Frank Cervonefirstname.lastname@example.org|