I forgot my password, what should I do?

Passwords can be recovered using self-service options or in a C-stop location in campus.

Please follow these instructions to reset your password:

1. Go to
http://identity.uillinois.edu/
2. Click on I forgot my password
3. Enter your NetID (DO NOT include, '@uic.edu')
4. Click on Next
5. Choose a recovery option and follow the prompts

Once your password is successfully reset, please visit these links to learn how to update your password reset recovery options:

http://identity.uillinois.edu/
http://web.uillinois.edu/IAM

It is recommended that you regularly review and update/add recovery options as needed. This will ensure the most quick and convenient method to recover your password if you shall need it in the future.  

If this was not successful then please come in person with your valid I-Card to one the two C-Stop locations for password assistance. 

For further assistance: email consult@uic.edu or call us at 312-413-0003 option 9 (Monday through Friday, 9 AM to 5 PM)



Keywords:accounts, iam password manager, password recovery, password reset, cannot remember password   Doc ID:75196
Owner:Janet S.Group:University of Illinois at Chicago ACCC
Created:2017-08-01 16:09 CDTUpdated:2018-08-21 15:44 CDT
Sites:University of Illinois at Chicago ACCC
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