Digital Signage, Cannot view properties of locations and/or players Four Winds Interactive versions 5.3 and later

This KB article details why certain users are not able to view/edit digital signage locations and/or players in Four Winds Interactive versions 5.3 and later as implemented by the Illinois Digital Signage Service and what to do if such abilities are required.

Key Issue:

Before the implementation of FWi (Four Winds Interactive) version 5.3 and a shared database model, many users were accustomed to having full access to view and edit all properties within the system. With the implementation of the shared database model, this access more restricted to prevent accidental changes/deletions to important settings.

Setting media to Unlisted.

Solution:

Smaller Units

Users who receive a message such as, “You don’t have sufficient permissions to edit the properties for…” but have the need to do so should contact their departmental digital signage coordinator or the Digital Signage Service Team at digitalsignage@illinois.edu.

Larger Units

Some units that use the Illinois Digital Signage Service utilize their own AD security groups to manage access and rights to areas within their own locations and categories. In these cases, only the departmental digital signage coordinator can assign additional permissions.

If you do not know who your digital signage coordinator is, you can contact the Digital Signage Service Team at digitalsignage@illinois.edu for more information.




Keywords:Digital Signage, Signage, FWi, Four Winds, Four Winds Interactive, Player Properties, Location Properties   Doc ID:75364
Owner:Thomas K.Group:University of Illinois Technology Services
Created:2017-08-08 14:58 CSTUpdated:2017-08-18 09:32 CST
Sites:University of Illinois Technology Services
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