What do I do if I am unable to view my instructor's lecture on Sharestream?

What do I do if I am unable to view my instructor's lecture on Sharestream?

For troubleshooting, follow these steps in this order:
  1. Try accessing the videos directly from within the units
  2. Make sure you're not in a private session (private browsing, incognito mode, etc.) and that cookies are enabled for your browser
  3. Clear your browser's cache
  4. Change your browser (Google Chrome is recommended).  If you are using Google Chrome, make sure it is up-to-date and if so, please try accessing the videos with Mozilla Firefox.



Keywords:"Learning Management System",LMS,Blackboard   Doc ID:75651
Owner:Szymon M.Group:University of Illinois at Chicago ACCC
Created:2017-08-17 16:43 CSTUpdated:2018-08-21 14:16 CST
Sites:University of Illinois at Chicago ACCC
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