WebStore, Adobe Creative Cloud Expiration Warning

I am using my Adobe Creative Cloud Enterprise ID (University Account) for my Adobe Creative Cloud Apps but I am seeing a warning that my subscription will be expiring.

This can occur if you are signed into your Adobe Creative Cloud apps with your Adobe Personal ID
instead of your Adobe Creative Cloud Enterprise ID. These are two separate accounts and any Adobe Creative Cloud
Work at Home code that you redeemed in past was tied to your Personal Adobe ID.

To correct the issue sign out of your Adobe Creative Cloud Apps on your computers and then sign back in using your Adobe Enterprise ID. You should choose, Sign in with an Enterprise ID.  If you sign out of the Adobe Creative Cloud Desktop app it will sign you out of all the apps on that computer. You will need to do that on all of your computers. This KB article (75343) details the Adobe Enterprise Sign in process.

Signing into Adobe.com is not the same as signing into your Adobe Apps or the Adobe Creative Cloud Desktop application. Signing into Adobe.com only signs you into your account on that website.

If you have files saved to your Personal Adobe ID cloud, this Adobe article explains how to migrate,
files, assets, and other settings.





Keywords:WebStore expiring work at home enterprise code subscription account   Doc ID:75967
Owner:Webstore W.Group:University of Illinois Technology Services
Created:2017-08-23 11:58 CSTUpdated:2017-11-02 12:17 CST
Sites:University of Illinois Technology Services
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