How can I receive customer support?

Summary: This article is a customer matrix, detailing who to contact depending on your situation.

When to contact ACCC's helpdesk

  • Questions regarding your eligibility for access 
  • Assistance with initial registration
  • Email: 

When to contact Customer Support 

  • Technical questions or trouble after you successfully login 
  • Help obtaining login credentials 
  • Any changes to contact information 
  • Site Navigation 
  • Help locating courses 
  • Help with Certificates of Completion 
  • Help creating playlists
  • Course requests  

How to contact Customer Support 

Keywords:IT Professional Services, Lynda system requirements, report bug, lynda help   Doc ID:80703
Owner:Cheryl M.Group:University of Illinois at Chicago ACCC
Created:2018-03-08 01:07 CDTUpdated:2019-03-05 13:33 CDT
Sites:University of Illinois at Chicago ACCC, University of Illinois at Chicago Sandbox KB
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