Office 365, Email, Configuring the Outlook App for Android and iOS

The Outlook app is the recommended way to use Office 365 on your iOS device or Android device. This document will guide you through configuring the Outlook app on your device.


Important: This application uses Illinois NetID Login system to authenticate you into Office 365. This is similar to all other Illinois applications which use NetID Login to authenticate.

Download/Install Outlook

For Apple devices, download/install from the App Store. If you have an Android go to the Google Apps Store.

Configuring the Outlook app for first time users

  1. Once you have installed the Outlook app, open it.
  2. You might be taken to a welcome screen. If so, tap Get Started.

    Get Started

  3. On the 'Get Notified' screen, you have the option to turn on or off app notifications. This is up to your preference.
  4. On the 'Add Account' screen, enter the email address of the account you are configuring:
    • For most individuals, this might be netid@illinois.edu or netid@uillinois.edu
  5. Click Add Account.
  6. Enter your Campus Password on the Illinois-branded Office 365 sign in page and select Sign In.
  7. If you have 2FA, select your preferred second authentication step.
  8. Your account will be added to the Outlook app.
  9. You will be prompted to add another account right away if you wish to do so. Tap Let's Do It! to configure another account, or tap Maybe Later to wait.
You will be prompted to enable notifications, and to allow Outlook to send you notifications. It is recommended to accept these to ensure your account functions normally. You should see your email appear in the app after completing these steps.


Adding Another Account

  1. Start the Outlook app.
  2. At the top left, select the menu icon, tap Settings.
  3. In the settings screen, tap Add Account from underneath the 'Accounts' section.
  4. Select the account type you want to add: Email or Storage.
  5. Go to step 3 within the Configuring the Outlook app for first time users section above to complete the configuration process.


Removing an account

  1. Start the Outlook app.
  2. At the top left, select the menu icon, tap Settings.
  3. Tap the account you would like to remove/delete.
  4. A new window will appear. Tap Delete Account.
  5. A small menu will appear, tap Delete.
  6. Fully quit the application.


Keywordsmicrosoft office365 o365 configure configuration install installation service accounts add adding remove removing new user phone device cell email calendar contacts tasks mac appstore itunes mobile iphone ipad   Doc ID81534
OwnerOffice 3.GroupUniversity of Illinois Technology Services
Created2018-04-10 15:02:16Updated2024-03-11 10:41:13
SitesUniversity of Illinois Technology Services
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