ECHO 360 - Viewing Live Classes (Students)
How to access a live class
Watching classes live is very similar to watching recorded classes except that you can't control the playback (fast forward, rewind, pause). Unless you've invented a time machine, in which case we'd love to hear more about it...
If viewing the Live stream on a mobile device: When Echo360 detects you are viewing a live stream from a mobile device, it automatically buffers 40 seconds of the stream to ensure smooth playback. This means you may experience a delay in the start of the stream, and that your view will lag anywhere from 30 seconds to a minute behind the real-time action. Also, note that viewing Live streams is not supported on Android devices.
Provide browser permissions to play Flash content: Chrome and Safari do not natively allow websites to play Adobe Flash content. While you may receive a message that your Flash Player is out of date, it is more likely that you need to update your browser permissions to either always allow Flash to play, or set an exception for the Echo360 URL to allow Flash. If you choose to set an exception, be sure to list your region's URL specifically (echo360.org, echo360.org.uk, echo360.org.au, or echo360.ca).
See https://support.google.com/chrome/answer/6258784?hl=en for Chrome instructions, and/or https://support.apple.com/en-us/HT202819 for Safari instructions.
You may also need to enable cookies in your browser settings, particularly if you are viewing Echo360 inside of a browser frame (e.g., through your university portal or an LMS window).
To access a live class:
- Navigate to the Class List page (click ALL CLASSES from the DASHBOARD) and scroll to the current date.
The live class appears with a LIVE badge next to the class name. If the class is happening now, the LIVE badge is green and there is a green dot to the left of the class name, as shown in the below figure.
- Click the class row to enter the classroom.
- Since Live streams will not autoplay, click Show Live Stream to see the stream. You can hide the stream at any time if necessary.
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