Endpoint Services, BigFix, Cleaning up BigFix Devices in the Console

BigFix console/database cleanup after removing the Bigfix agent.


This Cleanup needs to occur After the agent is removed, please go to BigFix, Removing the BigFix Agent for instructions to remove agent.


IBM BigFix

Affected Customers

University of Illinois IT Pros leveraging Technology Services Endpoint Service IBM BigFix

Steps to perform cleanup

  1. Open a remote desktop session to bigfix-console.cites.illinois.edu.
  2. Once you have successfully logged in, double-click the 'IBM BigFix Console' icon on the desktop.
    BigFix icon
  3. A dialogue box will prompt you for your AD credentials.
  4. You may either check the Use Windows session credentials box, which will pass through the account credentials that you used to log on to the server:
    BigFix Use Windows session credentials log in promptOr you may enter the AD credentials that you want to log in with:
    BigFix manually enter AD credentials that you want to log in with
  5. Once the BigFix console has successful loaded, select Computers under All Content in the left hand side console panel.
    BigFix console view
  6. This will display a list of your computers in the center panel.
  7. Sort the list by selecting any of the column headers to more easily locate the computers you wish to remove.
  8. Click to highlight a single computer, or shift-click to highlight multiple computers.
  9. Right-click the highlighted selection to open a drop-down menu.
    BigFix Console drop-down menu
  10. Select Remove From Database.
  11. This will bring up a dialogue box asking if you are sure you want to remove this machine.
    BigFix Console dialogue box to ok removal of machine information
  12. Click OK to confirm removal.
  13. Please note: if the BigFix agent has not been uninstalled, it will restore the deleted computer to the database, so you must remove the agent as part of the cleanup process.
  14. At this time if you have not removed the agent from any deleted machines, please refer to BigFix, Removing the BigFix Agent .

Contact the EPS team

Keywords:EPS SCCM Munki BigFix BES TechS-EPS   Doc ID:82187
Owner:Scott B.Group:University of Illinois Technology Services
Created:2018-05-10 14:11 CDTUpdated:2018-08-07 14:33 CDT
Sites:University of Illinois Technology Services
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