Kaltura, Old links to media not working in copied Compass course

We have received reports of some videos inserted into Compass courses with the Mashup tool are not working. Those links will need to be deleted and recreated.

This seems to be very limited, in courses built some time ago and copied into new Compass spaces.  If this is an issue, nothing happens when the video is clicked on (no error message; it's just dead).    

As a fix, we suggest:

  1. Test all videos in copied Compass spaces.
  2. If a video does not play, delete the link, choose Kaltura Video from the Mashup button in the text editor, locate the video, and insert it again.  

 



Keywords:Kaltura, mediaspace, Illinois Compass, video, media, copied, mashup, link   Doc ID:82446
Owner:Alan B.Group:University of Illinois Technology Services
Created:2018-05-24 14:53 CDTUpdated:2018-05-25 09:30 CDT
Sites:University of Illinois Technology Services
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