How do I change my password?

You can change your password using a self-service portal or by visiting a C-stop location.

Your NetID and associated password are the only credentials needed to access most University and campus networking and computing services.  Services such as the my.UIC portalBlackboardemail, campus computer labs, printers and more.

Passwords are managed centrally via the IAM Password Management service. 

  • Know your password and want to change it?
    • Go to: and select Change password. Login with your NetID (do not add, ' and your current password and change your existing password when prompted
  • Don't know your password?
    • Go to and select I forgot my password. Use pre-registered recovery options to reset your password.
  • Don't know your password and don't have recovery options registered?
    • An in-person visit to an ACCC C-stop is your only option.  Password resets are never made over the phone or through email. You must have your i-card with you. Visit a C-stop near you. Please note that in-person password assistance is provided only Monday - Friday, 9:00am - 5:00pm

Password Tips

  1. Do not ever share your password with anyone, and do not send your password via email anyone (including any ACCC and other campus units).
  2. Do not use personal information in your password that someone else is likely to be able to figure out. Obviously, things like your name, phone number, and address are to be avoided. Even names of acquaintances and the like should be avoided.
  3. Do not use words, geographical names, or biographical names that are listed in standard dictionaries.
  4. Never use a password that is the same as your account name.
  5. Do not use passwords that are easy to spot while you're typing them in. Avoid passwords like 12345, qwerty (i.e., all keys right next to each other), and nnnnnn.

Try This Trick

If you are having difficulty picking a good password, one good method is to use the first letter of each word in a phrase you can easily remember. For example, "McDonald's is your kind of place" is miykop. That will need some modification because you need an uppercase letter and a number too and it's not long enough, so how about: M'5iykop

Another method is to intentionally use misspelled words, or words with a number or punctuation mark suffixed. For example: Co77ege.
(Since the password has to be at least 8 characters long, the period on the end is part of the password.)

Don't use these examples!

Common Mistakes

These are too easy to guess. Don't use them. (The dictionary check should take care of most of them, but even if it doesn't, please don't try.)

  • Your name
  • Your spouse's name
  • Your parent's name
  • Your pet's name
  • Your child's name
  • Names of close friends or coworkers
  • Names of your favorite fantasy characters
  • Your boss's name
  • Anybody's name
  • The name of the operating system you're using
  • The hostname of your computer
  • Your phone number
  • Your license plate number
  • Any part of your social security number
  • Anybody's birth date
  • Other information that is easily obtained about you
  • Words such as wizard, guru, gandalf, and so on.
  • Any username on the computer in any form (as is, capitalized, etc.)
  • A word in the English dictionary
  • A place
  • A proper noun
  • Passwords of all the same letter
  • Simple patterns on the keyboard, like qwerty
  • Any of the above spelled backwards
  • Any of the above preceded or followed by one or two digits

Keywords:new password, forgot password, identity, in-person password help   Doc ID:83544
Owner:Janet S.Group:University of Illinois at Chicago ACCC
Created:2018-07-11 10:21 CDTUpdated:2019-09-17 14:20 CDT
Sites:University of Illinois at Chicago ACCC
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