Illinois Compass 2g, Students, scroll bar missing from Grades screen within global navigation

There is a known issue where some students cannot scroll down to view their grades within the Global Navigation pane on Illinois Compass. Students encountering this problem will need to zoom in or out to toggle the scroll bar: Command +/- on Mac or Ctrl +/- on PC/Windows. Alternatively, students can also view their grades from within each Compass course under the My Grades link. This article contains screenshots of what the problem will look like.

In Illinois Compass 2g, the Grades screen within the Global Navigation pane is reached when a student clicks on their name in the upper right corner, then clicks the icon with a check mark:
Global Nav

The image below is an example of the Grades screen missing the scroll bar:
Scroll bar missing

Students observing this issue will need to zoom in or out to toggle the scroll bar:
  • Command +/- on Mac
  • Ctrl +/- on PC/Windows

Alternatively, students can also view their grades from within each Compass course under the My Grades link.




Keywords:mygrades compass2g Blackboard Learn display gone   Doc ID:84176
Owner:Dan H.Group:University of Illinois Technology Services
Created:2018-07-19 16:06 CDTUpdated:2018-07-23 14:54 CDT
Sites:University of Illinois Technology Services
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