How to configure Remote Desktop to use the UofI RDP Gateway

How to configure Remote Desktop to use the UofI RDP Gateway

For security reasons, the University's Office of Privacy and Information Security (OPIS) has closed direct Remote Desktop access (port 3389) to campus from off-campus networks. Your two options for connecting to an on-campus computer from off-campus, using Remote Desktop are 1) connect to the VPN first, or 2) configure Remote Desktop to connect to the campus RDP Gateway, instead of directly to your on-campus computer.

Below are instructions on how to configure Remote Desktop to use the RDP Gateway. Instructions for Windows and Mac are provided. The steps will be similar for Remote Desktop apps on other operating systems (OS), such as Linux, Android and iOS, especially when using the official Microsoft Remote Desktop app for that OS.



On a Windows operating system:
example from Windows 7

1) Open the Remote Desktop app

2) Click the Advanced tab, then click the Settings... button
        a) You may have to expand the window using the More Options button

3) Configure the settings as shown below
        a) If you log into your on-campus computer with a local account (not sync'd with your NetID), then uncheck the Use my RD Gateway credentials for the remote computer

4) On the General tab, click the Save button under Connection Settings section

5) Connect as you normally would





On a Mac(intosh) operating system (OSX):
example from OSX 10.9.4 (Mavericks)

1) Open the Remote Desktop app

2) Click the Preferences button and select the Gateway tab

3) Click the + button at the bottom of the window

4) Configure the settings as shown below, replacing *yournetid* with your own NetID, then close the Preferences window
Note: These credentials are for the RDP Gateway server and must be your NetID. If you use a different account to log into the remote computer, you will enter that later.



5) Now add (or edit your existing) Desktop connections and configure them to use your newly configured gateway.
Note: If you log into the remote computer with a local account (not your NetID), enter those local account credentials here (in the area outlined in blue).

   

6) Connect as you normally would






Keywords:remote desktop rdp gateway settings   Doc ID:84429
Owner:Matthew S.Group:University of Illinois Engineering IT
Created:2018-07-31 19:47 CSTUpdated:2018-07-31 19:48 CST
Sites:University of Illinois Engineering IT
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