START myResearch - Troubleshooting Slowness, Misbehavior, and Error Messages

Troubleshooting tips if performance of the myResearch Portal or Kuali Coeus is slow or inaccessible, or produces an error message when you log in.

Please try the following steps on your local computer or device to resolve the problem:
  • Clear your web browser cache and cookies.  Then restart your browser and try logging in again.
  • Exit your web browser and restart it, or try another web browser
  • Try accessing the site from another device or computer

If none of the above solve the issue, contact the AITS Service Desk for support and assistance.




Keywords:Portal,Kuali,Coeus,500,501,502,503,504,Apache,error,myProposal, AITS   Doc ID:84474
Owner:Shawn L.Group:University of Illinois System
Created:2018-08-02 15:40 CDTUpdated:2018-08-03 16:18 CDT
Sites:University of Illinois System
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