There are multiple authentication systems on campus. The main ones which
will be covered by 2FA are Shibboleth, Office 365, and some SiteMinder
applications. This covers hundreds of applications but some of the most
prominent are Compass2g (blackboard), Box, Lynda.com, learn@illinois
(Moodle) and Office 365.
Certain parts of NESSIE and Banner are already behind 2FA.
What if I’m off campus?
What if I’m locked out?
The NetID Center
allows you to set a recovery email address. It is recommend you set this to facilitate recovery. Temporary codes can be sent here in the event your phone is lost or you are otherwise unable to use your normal 2FA device. Instructions on how to set up recovery options are here: NetID Center, Set and modify your recovery options
What if I don’t have Cellular or WiFi access?
The DUO mobile app (free
), available for Apple and Android devices, works without any connectivity. You can replace your SIM card, change providers, turn on airplane mode, or travel internationally and the Duo App works. The common “Push” prompt won’t be available, but the App works by generating a short 6 digit code that you can type into the web application prompt. For more information, see here: 2FA, Authenticating without network access
What if I don’t have a smart phone?
Cell phones, tablets and many devices are supported by the DUO mobile app (Android and iOS versions available). This is the “preferred” method and method that most people find the easiest. It works even without Wi-Fi or cellular service. Push notifications take mere seconds and integrate with many other devices. Tokens are available in the WebStore
Three kinds of tokens are available, a $10 token (displays a code for you to type in), a $35 token (USB Yubikey) and a $45 token (USB-C Yubikey). The Yubikey is also the accessibility/disability version.
What if I don’t want to buy a token or use one from the WebStore?
Token purchase and management is being handled by each college or department. Please contact your local IT or Business office about providing you a token. The campus does not support tokens purchased from vendors outside of the campus WebStore.