iPay: How do I generate a store refund?
Refund requests need to go to the following email address: email@example.com with the following information.
1) Ask the staff member for all relevant Transaction IDs, and whether each refund is full or partial and, if partial, what the precise refund should be.
2) Email firstname.lastname@example.org with the subject line something like "Refund for Transaction ID (########)".
3) Specify in the body of the email whether the refund should be full or partial.