EWS Labs, Home Directory Disk Quota
This article provides information about the EWS home directory quota and how to troubleshoot quota issues.
EWS users are given 10 gigabytes of storage that is shared between EWS Windows and Linux. If you fill up your disk space (or "quota"), you won't be able to write additional files to your drive and the system may respond oddly. Below is a list of different symptoms that you may see:
- On a Linux machine, your computer may be complaining about problems locking the .ICEauthority file.
- After logging in, programs might complain about not being able to write their files to your drive.
- You may not be able to download any new files on Windows or Linux.
- Windows computers may not allow you to modify or remove existing files.
- The computer may not allow you to log in.
Checking your quota from Windows
Your home directory will be mounted to the "U:" drive of any EWS Windows workstation. Search for 'This PC' from the start menu (or press Windows + E) and look for the U: drive. Your available quota will be displayed below the utilization bar.
Checking your quota from Linux
Your home directory will automatically be mounted and assigned as your home directory to any EWS Linux workstation. Log into an EWS Linux workstation and open Terminal.
Type quota <your_netid> and press enter.
The following is an example of what an over-quota account looks like. The first number is the space used. The "*" next to it indicates you are over your 10 GB quota, which is the second number. If the number under the "blocks" column is greater than the number under the "quota" column, you have exceeded your quota.
The following is an example of a user that is under the quota limit. Notice the absence of the "*" and the "blocks" column is less than the "quota" column.
Resolving an over-quota issue
If the EWS workstation allows you to log on, you can potentially resolve the issue yourself. You can also remotely access your EWS home directory; click here
for instructions on accessing the Windows section of your home directory, and click here
for instructions on accessing the Linux section. The easiest quick fix is to empty your Recycle and Trash bins (on Windows and Linux, respectively) to clear any files that have been removed but not permanently deleted yet. Press Shift-Delete to permanently delete files, as content in the Recycle and Trash bins count towards your quota.
To find large files in your Windows drive, you can right-click a folder under your home directory and select "Properties." This will show you the size of every file and folder that is stored within that folder -- you can use this to narrow down which folders may contain the files using most of your storage space.
To find large files in your Linux drive, run the following command in the Terminal:
find ~ -size +100M -ls
This will give you a list of files that are over 100 MB. You can remove them with the rm function. Try deleting old files from classes you are no longer enrolled in, or things that you no longer need.
If you need assistance locating or removing files, please contact firstname.lastname@example.org for assistance.