Basic information about Technology Services' Workspace ONE / AirWatch service.
Workspace ONE Unified Endpoint Management (UEM)
University of Illinois IT Pros leveraging Technology Services Endpoint Service Workspace ONE UEM
Workspace ONE, formerly known as AirWatch, is VMWare’s unified endpoint management (UEM) implementation. The service allows campus units to configure and manage both unit-owned and personally-owned devices on multiple platforms, including iOS, macOS, tvOS, Google Android, and Windows 10. Workspace ONE allows campus units to purchase and install Apple App Store software on unit- and personally-owned devices without violating state policy, as it allows IT Pros to uninstall software and reassign licenses as needed. This service also allows the configuration of security and other device policies.
Workspace One collects metadata and names of files, but it does not collect the data contents from files located on endpoints. As long as files follow appropriate university naming conventions, Workspace One can be used to manage endpoints that interact with HIPPA data.