WSAA, MSS, Windows Server Administration & Applications, Managed System Services Outages

Who do I contact if services supported by WSAA are not working correctly?

WSAA Support Options for Customers

Transfer a ticket in TeamDynamix

Change responsibility for the ticket to UIUC-TechServices-WSAA Infrastructure (Group).


Send an email to to create a ticket for the WSAA Infrastructure group.


Call the Tech Services Help Desk at 217-244-7000 and as for WSAA After Hours support. This option is only for emergenciesCalls will be handled by the Help Desk by calling WSAA members listed in the Contacts Database.