Most common issues for students and professors each semester
Here are the most common questions and solutions for the start of
Where are my classes?
Roster uploads start loading the Thursday before classes start. If you just added a course, it takes 2-3 days. The professor or TA can add you at anytime. Technology Services cannot add you.
I dropped a course and it is still there OR my old courses from last semester are still there.
Illinois Compass 2g, Canvas, A dropped class or an old class from a previous semester still in course list – Courses take a few days before they disappear, old courses expire when the professor chooses.
Nothing appears to load when I log in or it keeps freezing.
Illinois Compass 2g, Issues, Freezing or Errors caused by Java – Make sure Java is updated, or try another browser.
Where are my rosters for my new course?
Rosters uploads happen daily but aren't immediate. Rosters can be added earlier if requested via email@example.com.
How do I request a Compass or Canvas space?
Illinois Compass 2g, Canvas, How to request a new Illinois Compass 2g space or Check Status of Request – https://compassspacerequest.illinois.edu/.
What is the status of my space request?
Illinois Compass 2g, Canvas, How to request a new Illinois Compass 2g space or Check Status of Request – https://compassspacerequest.illinois.edu/
How do I rename/change the title of my space?
Illinois Compass 2g, Canvas, Instructors, Rename or Change Course Title - https://compassspacerequest.illinois.edu/
How do I delete a space or duplicate I created?
Illinois Compass 2g, Canvas, Instructors, Delete a Requested Space - https://compassspacerequest.illinois.edu/
My rosters are incorrect, how do I fix / add/ remove them?
Illinois Compass 2g, Canvas, Instructors, Adding and deleting rosters from a requested space - https://compassspacerequest.illinois.edu/
Where is student view?
Illinois Compass 2g, Student view for Instructors - It is in the upper right and the button looks like a green dot with two arrows around it.
Canvas, Previewing course content using Student View - It is in the upper right and it looks like a pair of glasses.