Can a department or college request managed printing services from ACCC?

Requests for internal managed printing services are currently on hold while ACCC completes the conversion of student printing services to Wepa. We expect to be able to receive and process new requests in early 2020.

Departments can request to partner with the ACCC to implement Pharos Printing Service within their department where the department will obtain the printer and consumables and ACCC will provide the release station hardware (computer, monitor, and peripherals) and Pharos software license.

Process:

  1. Email LTS@uic.edu stating the departmental need for managed printing service and include details such as department, location, users, printer model, etc.
  2. The Printing service owner will review the request and respond to the ticket, providing an SLA for review and signature if the request is approved.
  3. Department Head will need to agree to SLA and sign the document.
  4. ACCC will provide the required hardware and will schedule an installation date.
  5. ACCC staff will go on-site, install, and test the release station.



Keywords:pharos, print management, control   Doc ID:89950
Owner:Anthony M.Group:University of Illinois at Chicago ACCC
Created:2019-02-22 08:24 CDTUpdated:2019-07-16 20:54 CDT
Sites:University of Illinois at Chicago ACCC
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