Technology Services Wi-Fi Help Portal-eduroam

The following configuration information is for Faculty, Staff, Students, and Guests from other peer institutions to join "eduroam". What is Eduroam? Eduroam is an organization that joins educational institutions and allows them to broadcast the same Wi-Fi network, but allows for your local institutions user-name and password to access that network. The primary purpose for this type of setup is for traveling or visiting other institutions. For example, if we were to visit one of our peer institutions that have "eduroam", instead of figuring out access to a "guest" network, you can connect to the "eduroam" network, type in your username/password and you will have Wi-Fi access.

When configuring "eduroam" on your device, please be careful and know that if your device has "IllinoisNet" AND "eduroam" configured at the same time, it is entirely up to the device to decide which Wi-Fi Network it wants to connect to. In rare cases the device will bounce between the network so fast, it may appear that you don't have network connectivity. Setting up this profile does not have to be done on-campus, however it is recommended that you configure it on your device before you leave so that we might be able to assist in troubleshooting in case you need it.

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  1. Open a browser window and navigate to http://go.illinois.edu/eduroamsetup

  2. Click on "Set Up eduroam"

  3. A small file will be downloaded. Find the file on your computer and open it

  4. Once open, please follow the steps

  5. The application will ask you to input your NETID@illinois.edu and password. Once this is done, click submit. IMPORTANT NOTE: Your username MUST include @illinois.edu, ie. user@illinois.edu. This is specific only for "eduroam" configuration

  6. The profile may then ask you to input your local computer account username/password for security. Click submit.

  7. Your device should now be connecting to "eduroam"! If it is not, please repeat the process (from step 3) and verify that you inputted your username/password correctly.

  8. Still having issues? Please contact the help desk. Details on how to reach out to us can be found here: Technology Services Help Desk


  1. If you are on campus, connect to "IllinoisNet_Guest"

  2. If needed, details on how to connect to "IllinoisNet_Guest" can be found here:

  3. Open a browser window and navigate to http://go.illinois.edu/eduroamsetup

  4. Click on "Set Up eduroam"

  5. A small file will be downloaded. Find the file on your computer and open it

  6. Once open, please follow the steps

  7. The application will ask you to input your NETID@illinois.edu and password. Once this is done, click submit. IMPORTANT NOTE: Your username MUST include @illinois.edu, ie. user@illinois.edu. This is specific only for "eduroam" configuration

  8. The profile may then ask you to input your local computer account username/password for security. Click submit.

  9. Your device should now be connecting to "eduroam"! If it is not, please repeat the process (from step 3) and verify that you inputted your username/password correctly.

  10. Still having issues? Please contact the help desk. Details on how to reach out to us can be found here: Technology Services Help Desk




  1. Open a browser window and navigate to http://go.illinois.edu/eduroamsetup

  2. Click on "Set Up eduroam"

  3. On the next page, you will see a link with the Wi-Fi Network (SSID) name, "eduroam", click this link

  4. The following page will have a link named "eduroam Profile" Click this link

  5. You will then get a pop-up; this is OK, as it is the built-in profile loading

  6. The profile will ask you to input your NETID@illinois.edu and password. Once this is done, click submit. IMPORTANT NOTE: Your username MUST include @illinois.edu, ie. NETID@illinois.edu. This is specific only for "eduroam" configuration

  7. The profile may then ask you to input your local computer/device account username/password or PIN code for security. Click submit.

  8. Your device should now be connecting to "eduroam"! If it is not, please repeat the process (from step 3) and verify that you inputted your username/password correctly.

  9. Still having issues? Please contact the help desk. Details on how to reach out to us can be found here: Technology Services Help Desk


  1. If you are on campus, connect to "IllinoisNet_Guest"

  2. If needed, details on how to connect to "IllinoisNet_Guest" can be found here:

  3. Open a browser window and navigate to http://go.illinois.edu/eduroamsetup

  4. Click on "Set Up eduroam"

  5. On the next page, you will see a link with the SSID name, "eduroam", click this link

  6. The following page will have a link named "eduroam Profile" Click this link

  7. You will then get a pop-up; this is OK, as it is the built-in profile loading

  8. The profile will ask you to input your NETID@illinois.edu and password. Once this is done, click submit. IMPORTANT NOTE: Your username MUST include @illinois.edu, ie. NETID@illinois.edu. This is specific only for "eduroam" configuration

  9. The profile may then ask you to input your local computer/device account username/password or PIN code for security. Click submit.

  10. Your device should now be connecting to "eduroam"! If it is not, please repeat the process (from step 3) and verify that you inputted your username/password correctly.

  11. Still having issues? Please contact the help desk. Details on how to reach out to us can be found here: Technology Services Help Desk




  1. Open your settings and go to Wi-Fi

  2. Click on "eduroam". In some cases, one might need to "forget" the SSID first.

  3. We will need the following settings for the new Wi-Fi connection:

  4. Security: 802.1X EAP. This option may not appear on every device. If it does not appear, you can disregard it.

  5. EAP Method (or Outer Method): PEAP or TTLS.

  6. Phase 2 Authentication: MSCHAPv2

  7. CA Certificate: Use System Certificates

  8. Domain: wireless.illinois.edu

  9. Identity: Your NETID@illinois.edu (i.e. netid@illinois.edu)

  10. Anonymous Identity: Leave Blank

  11. Password: Your Password

  12. Still having issues? Please contact the help desk. Details on how to reach out to us can be found here: Technology Services Help Desk


  1. If your device currently has Internet access, please proceed to step 2, if it does not currently have Internet access, then connect it to "IllinoisNet_Guest". Instructions for accessing "IllinoisNet_Guest" are below.

  2. Navigate to http://go.illinois.edu/wificert This will download the intermediate certificate required for your host to have to connect to "eduroam"

  3. Once the certificate has downloaded, click open your settings and go to your "Security" setting

  4. On some versions of Android, you will see an option here called "Install from Storage" if you do not, you will need to navigate to Advanced > Encryption and Credentials to see this option

  5. Here it will display the newly downloaded certificate, click on the certificate to install it, and name it something short and easy.

  6. Then, go back to your settings and go to Wi-Fi options

  7. Click on "eduroam"

  8. We will need the following settings for the new Wi-Fi connection:

  9. Security: 802.1X EAP

  10. EAP Method (or Outer Method): PEAP or TTLS

  11. Phase 2 Authentication: MSCHAPv2

  12. CA Certificate: Use System Certificates

  13. Certificate: Click the dropdown menu and select the certificate you just installed

  14. Identity: Your NETID@illinois.edu (i.e. netid@illinois.edu)

  15. Anonymous Identity: Leave Blank

  16. Password: Your Password

  17. Still having issues? Please contact the help desk. Details on how to reach out to us can be found here: Technology Services Help Desk




  1. If you device is not currently connected to a source of Internet, please do so, or connect to "IllinoisNet_Guest" as described below.

  2. Navigate to http://go.illinois.edu/wificert This will download the intermediate certificate required for your host to have to connect to "eduroam"

  3. Once the certificate has downloaded, open your Wi-Fi settings

  4. We will need to setup a new Wi-Fi connection the following settings: (Note: some of these settings you may see, and some you may not)

  5. Username: Your NETID@illinois.edu (i.e. netid@illinois.edu)

  6. Password: Your Password

  7. Security: 802.1X

  8. EAP Method (or Outer Method): PEAP or TTLS

  9. Phase 2 Authentication: MSCHAPv2

  10. CA Certificate: Please find the certificate you just downloaded

  11. Domain: wireless.illinois.edu

  12. Anonymous Identity: Leave Blank

  13. Still having issues? Please contact the help desk. Details on how to reach out to us can be found here: Technology Services Help Desk