Zoom, Helpful Resources
Zoom is a conference and collaboration software for campus, similar to Blackboard Collaborate. The software is going to be rolling out for campus, and will be Tech Services-owned. Since it is still in progress, things are subject to change. It should be behind single sign-on, similarly to Lynda and other campus services.
What is Zoom and how do I use it?
Zoom has extensive internal documentation for basic usage and troubleshooting, which can be found on their website.
Please note that common issues for Zoom include the fact that it is blocked in the United Arab Emirates, and that instructors will need to manually turn on recording for sessions at this time.
For now, Zoom questions that can't be answered through troubleshooting with the website can be sent to SoftwareServices-Webstore.