Endpoint Services, Adobe Creative Cloud 2019

Endpoint Services-specific information about Adobe CC 2019


System Center Configuration Manager (SCCM) Current Branch
Munki Mac Endpoint Management

Affected Customers

University of Illinois IT Pros leveraging Technology Services Endpoint Service SCCM Current Branch and/or Munki Mac Endpoint Management systems.


General Information

Adobe has now released Creative Cloud 2019 with support for both Named User and Shared Device licenses. The EPS SCCM and Munki services both offer Named User and Shared Device versions of each Creative Cloud 2019 application. If you have not already done so, please read the UofI Webstore's KB article detailing CC 2019 licensing and activation. This supplemental article relates specifically to EPS packages and deployment.

The current device license for pre-2019 Adobe CC apps will expire in January 2020. We encourage units leveraging those applications to move to the 2019 versions as soon as possible.

Named User Licenses

Named User (NU or NUL) licensing is intended for endpoints used by staff and faculty. These applications require that users login with their Enterprise ID, with each logged-in endpoint contributing to that user’s two available activations. Logging out of an application or the accompanying Creative Cloud Desktop app will recover an activation. An Adobe Enterprise ID must be requested by Faculty and Staff by ordering this free WebStore offer.

Shared Device Licenses

Shared Device (SDL) licensing is intended for lab and classroom endpoints only. All students are automatically assigned a free Adobe license that allows them access to the Adobe Platform of software on endpoints with this licensing type. Users will also be required to login, but each login will not contribute to a user’s total number of activations. Additional Shared Device license restrictions:

EPS Packages

Due to the login requirements, all SCCM and Munki-provided Creative Cloud 2019 packages now come with the Creative Cloud Desktop Application. In addition, in keeping with previous releases, all SCCM and Munki-provided versions have updates disabled.

Installation with Previous Versions

Installation of EPS-provided CC 2019 packages will generally behave as expected in terms of interactions with previous versions, with a handful of exceptions for the Munki service.

Acrobat Pro DC

Acrobat Pro DC will also be moving to the new licensing model. For SCCM stakeholders, future releases will be under “\Software Library\Overview\Application Management\Applications\MANAGED APPLICATIONS\Adobe\Acrobat DC\*”.

Getting Help

For SCCM- or Munki-related questions, contact the EPS team; for questions about the Adobe changes, email webstore@illinois.edu.

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