Endpoint Services, Enterprise Connect, Getting Connected
A guide to setting up Apple Enterprise Connect on macOS.
University of Illinois faculty, staff, and students with Apple Enterprise Connect on their IT-managed Macs.
- General Information
- Getting Connected
- Additional Settings
- Getting Reconnected
- Password Changes
- Getting Help
Enterprise Connect is an application that helps keep Mac login passwords synced with the campus Active Directory, greatly reducing the incidence of keychain-related issues. Some campus IT Pros may choose to deploy Enterprise Connect to the Macs they manage.
The first time you log in to the Mac after Enterprise Connect is installed, you'll see a notification to set up Enterprise Connect.
Select Set up and the Enterprise Connect application will launch a connection window.
Enter your netID in the Username field (if it's not already there) and your campus password in the Password field, and click Sign In. The Password field will now display Password set.
Note: if your login password is not the same as your campus password, Enterprise Connect will first notify you that your login and Active Directory passwords are out of sync, and will ask you to provide your login password.
Enter your login password and click OK, and Enterprise Connect will sync your login password to your campus password.
Clicking the arrow in the lower left-hand corner will display additional settings. Note: because Enterprise Connect can't look up your campus password expiration date, you won't be able to enable password expiration alerts. You will continue to receive password expiration emails as before.
The Shares tab provides an opportunity to specify any network shares to be automatically mounted at login. Not all campus departments have network shares; ask your IT department if you are uncertain.
The Status tab displays your current Active Directory connection status.
- If you are on the campus network, your current status should be Connected.
- If you are offline or using an off-campus network without the campus VPN, your connection status will read No work network, and there will be a red button in the Domain field.
- Note: some mobile hot spots may prevent Enterprise Connect from connecting due to mobile carrier policy.
When you return from an offline or off-campus state to an on-campus state, Enterprise Connect should automatically reconnect, but if it does not, go to the Enterprise Connect icon in the top menu bar and select Reconnect.
After each campus password change, Enterprise Connect will notify you that your login and Active Directory passwords are out of sync, and ask you to provide your login password in order to resync them.
The Enterprise Connect menu offers a convenient Change Password menu option, which will open the NetID Password Management page.
Selecting this option will result in an Enterprise Connect prompt to sign you out.
Click Yes to continue, and Enterprise Connect will sign you out and take you to the netID Password Management page.
After changing your campus password, sign back in to Enterprise Connect and resync your passwords.
For questions about Enterprise Connect, please consult your IT department.