How can I request help for IT or wireless problems in my dorm or residence hall?
Instructions on how to contact SA Technology / Housing IT at UIC
If you are having trouble with connecting your wireless device in your dorm room, please refer to this knowledge article:
Please especially note the information under "Step 3: Add a New Device":
If you still have trouble with your wireless device, or have questions about devices such as wireless printers or Google Chromecast you may email SATech at firstname.lastname@example.org
- After properly registering your device the status will show “Pending”. Your device is now ready to join the “mydevices” wireless network and will be useable immediately.
Alternatively, you may also go to this link:
On this page, click "support portal" and then log in using your UIC credentials - you can submit a ticket via this webpage.