RightFax, Problem Converting Fax Body or Cover Sheet
This page contains information about the RightFax error message, "Problem Converting Fax Body or Cover Sheet", and steps to mitigate.
RightFax users have reported receiving an error message of “Problem Converting Fax Body or Cover Sheet” when sending faxes. Typically, this occurs when the fax being sent is more than one page. The cause is the Adobe PDF format being used is incompatible with RightFax. RightFax administrators are investigating this incompatibility issue and plan to address.
In the interim, RightFax users can follow instructions outlined in the Box-hosted Word file available here: