How can I recover or change the password to my secondary NetID?
Explains how to change the password to your secondary NetID if you no longer remember it.
If you forgot the password to your secondary NetID please visit our Account Portal page.
Towards the bottom of the page enter your primary NetID in the Use Challenge/Response section.
You will be prompted for your secret Response or enter your NetID in the Use Emergency Email section and your rescue info will be sent to your emergency email address. If you do not remember your secret Response to your Challenge phrase or do not have access to your emergency email you will need to visit one of our C-Stop locations in person with your valid iCard.