The following are common questions resulting from the change to remote campus as a response to COVID-19
Where can I find the latest updates about the University's response to COVID-19?
The University has created a webpage to provide guidance and updates about the ongoing COVID-19 response. It can be found at covid19.illinois.edu.
I'm a faculty/staff member who needs to work remotely, where can I get the equipment I need?
Departmental IT staff is responsible for providing equipment to facilitate working remotely. Your department may have its own help desk to contact. Information for those units can be found at go.illinois.edu/helpdesks.
I can't get my University software or shared drives to work on my personal computer. Please help!
For faculty and staff: The Help Desk will try to help you to the best of our ability if you are experiencing issues with one of our services. We may need to refer you to your local IT, or in cases of software that isn't a University-provided service, we may refer you to the vendor.
For students: The Help Desk will try to help you to the best of our ability if you are experiencing issues with one of our services. We will refer you elsewhere if needed.
I'm new to teaching online, what are my options?
The Center for Innovation in Teaching and Learning (CITL) has prepared a website with resources discussing different online teaching options based on academic needs. This can be found at go.illinois.edu/keepteaching.