If you are restricting Remote Desktop access by IP address, you'll
need to allow incoming connections from the IP addresses of the Remote
Desktop Gateway servers:
Departments may manage these settings. If you encounter any
difficulty configuring Remote Desktop, contact your local IT Pro
If your off-campus computer is not running Windows, you will need to
use a supported Microsoft RDP client that supports using a Remote
Desktop Gateway server. Configure it to use server name: rdpgateway.illinois.edu and select either "prompt for authentication" or enter your credentials.