To ensure your access is properly granted, sign-out of your account and sign back in.
Common questions for Students & Teachers in campuses impacted by COVID-19
Following are some known issues that you may run in to and their workarounds
The Accounts Page is expected to show only the existing entitlements and not the temporary at-home licenses.
When you install and launch Acrobat DC on a Windows computer and sign in, if you see a Try or Buy prompt, do the following: