Loaner Program, Software Requests

I have a loaner laptop and need specific software. How do I get it on my machine?

Loanees with some Windows machines might not have administrator access to their loaners computers and cannot install programs at will. They can, however, install programs from the Software Center. Users should check here first for software that they need to install.

Macs were distributed with admin access. On first boot we add Crowdstrike, Microsoft Remote Desktop, Zoom and Office. Loanees can also self-service via Munki (See Endpoint Services, Munki, Managed Software Center). 

Some software is also available through UIUC AnyWare. You can remote into these machines and use the software instead of installing it locally. Please see UIUC AnyWare: Overview for more information on what software is available and how to connect.

Engineering students may have other software available to them from Engineering IT. Please see (

If you need a software that is not available through these means, please send a request to the Tech Services Help Desk ( or 217-244-7000) with the following information:

  • Your NetID or UIN
  • What type of device you have (Windows, Mac)
  • The serial number of your device
  • What software you require
    • You may be asked to provide the URL of the software if we do not have the software available to us already

Keywords:citrix webstore myapps remote desktop ics lab labs admin stop tlp tech loan program student technology   Doc ID:99991
Owner:Sarah F.Group:University of Illinois Technology Services
Created:2020-04-02 14:57 CDTUpdated:2021-03-25 12:06 CDT
Sites:University of Illinois Technology Services
Feedback:  4   4