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| 21 | Zoom, Updating your Desktop Client | 100237 | University of Illinois Technology Services | 2022-09-13 | 31640 |
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| 22 | Endpoint Security, CrowdStrike, Supported Operating Systems [Campus login required] | 114002 | University of Illinois Technology Services | 2025-09-12 | 10159 |
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| 23 | Windows 11, Managed Upgrade Walkthrough | 151560 | UI Gies College of Business | 2025-09-12 | 774 |
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| 24 | AITS - Service Desk - TDX - View/Update from Email Notification Not Working | 110197 | University of Illinois System | 2025-09-08 | 3130 |
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| 25 | Enterprise Service Management Office, Enterprise IT Service Catalog, Managing Service Offering Entries | 150326 | University of Illinois Technology Services | 2025-08-25 | 385 |
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| 26 | Illinois Directory, How to change your address or phone number | 48871 | University of Illinois Technology Services | 2025-08-25 | 10209 |
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| 27 | AITS - Service Desk - AITS VPN - VPN Password Update | 113104 | University of Illinois System | 2025-08-18 | 23503 |
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| 28 | TeamDynamix - How Do I Update an Incident Ticket in TDNext? | 108266 | University of Illinois System | 2025-08-11 | 6199 |
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| 29 | University Bursar - How can I add or update my social security number with the University? | 91092 | University of Illinois System | 2025-08-06 | 12595 |
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| 30 | University Bursar - How do I change my preferred name on my student account? | 122988 | University of Illinois System | 2025-08-06 | 2567 |
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| 31 | University Bursar - How do I update my mailing address? | 114909 | University of Illinois System | 2025-08-06 | 6459 |
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| 32 | University Bursar - How can I get my address on the IRS Form 1098-T corrected? | 91091 | University of Illinois System | 2025-08-06 | 10285 |
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| 33 | Endpoint Security, CrowdStrike, Host Search Examples [Campus login required] | 123976 | University of Illinois Technology Services | 2025-08-06 | 8 |
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| 34 | University Bursar - Can I terminate a UI-Pay Payment Plan once I have enrolled? | 92567 | University of Illinois System | 2025-08-01 | 24882 |
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| 35 | SANDI: Application Rewrite Information and Updates | 153916 | UofI College of Veterinary Medicine Teaching Hospital | 2025-07-31 | 156 |
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| 36 | AHS Website: Requesting Directory Updates | 153093 | College of Applied Health Sciences | 2025-07-31 | 251 |
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| 37 | TeamDynamix, How do I update or reassign tickets in a batch? | 109595 | University of Illinois Technology Services | 2025-07-30 | 6138 |
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| 38 | UPAR - FABweb - Additions and Updates Instructor Training | 124441 | UI Training KnowledgeBase | 2025-07-11 | 3194 |
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| 39 | UPAR - Biennial Inventory - Mass Update | 124714 | UI Training KnowledgeBase | 2025-07-09 | 2120 |
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| 40 | COM Windows 11 Upgrade | 151774 | University of Illinois College of Medicine | 2025-06-27 | 664 |
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