| No. | Document Title | ID | Group | Updated | Views |
|---|
| 41 | TeamDynamix - How Do I View Ticket Details in TDNext? | 109040 | University of Illinois System | 2025-08-11 | 6788 |
|---|
| 42 | TeamDynamix - How Do I Set Up the Tickets Dashboard in TDNext? | 109044 | University of Illinois System | 2025-08-11 | 8185 |
|---|
| 43 | TeamDynamix, How do I update or reassign tickets in a batch? | 109595 | University of Illinois Technology Services | 2025-07-30 | 6842 |
|---|
| 44 | AITS - Service Desk - TDX - How Do I Assign Tickets to a Responsible Party in TDNext? | 108282 | University of Illinois System | 2025-07-29 | 8215 |
|---|
| 45 | AITS - Service Desk - TDX - How do I Create an Incident Ticket in TDNext? | 108252 | University of Illinois System | 2025-07-29 | 7181 |
|---|
| 46 | TDX, U of I Main Application Administrators (App Admin) Expectations | 131960 | University of Illinois Technology Services | 2025-06-23 | 2401 |
|---|
| 47 | TDX, U of I Main Advisory Group Charter | 131817 | University of Illinois Technology Services | 2025-06-23 | 3191 |
|---|
| 48 | TDX, Getting Started With Your TDX Asset Management Application | 131813 | University of Illinois Technology Services | 2025-06-23 | 2973 |
|---|
| 49 | TDX, U of I Main Naming Conventions | 135149 | University of Illinois Technology Services | 2025-05-19 | 1100 |
|---|
| 50 | TDX, U of I Main Email Monitors | 135150 | University of Illinois Technology Services | 2025-04-02 | 1375 |
|---|
| 51 | Help Desk, Help Desk Tools Access Program | 67255 | University of Illinois Technology Services | 2025-03-19 | 17647 |
|---|
| 52 | Extension enterprise Box folders | 148554 | University of Illinois Extension KB | 2025-02-24 | 439 |
|---|
| 53 | Website Content Request | 144290 | University of Illinois Extension KB | 2024-11-04 | 453 |
|---|
| 54 | TDX, Guidelines and Standards for Asset Management Applications | 131814 | University of Illinois Technology Services | 2024-09-16 | 2912 |
|---|
| 55 | Teams, opting in and out of call queues | 128206 | University of Illinois Technology Services | 2024-08-26 | 5765 |
|---|
| 56 | Teams Contact Center, Changing Modes in Touchpoint | 118429 | University of Illinois Technology Services | 2024-06-24 | 3706 |
|---|
| 57 | Teams Contact Center, Requirements for Agents and Supervisors | 71242 | University of Illinois Technology Services | 2024-06-24 | 7321 |
|---|
| 58 | Teams Contact Center, Rates for Contact Center Service | 70496 | University of Illinois Technology Services | 2024-06-24 | 7802 |
|---|
| 59 | Teams Contact Center, TouchPoint Software Upgrades | 70289 | University of Illinois Technology Services | 2024-06-24 | 8281 |
|---|
| 60 | Teams Contact Center, Account Activation or Deactivation Requests for Agents or Supervisors | 70130 | University of Illinois Technology Services | 2024-06-24 | 8206 |
|---|
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