1. Online tools, Best practices and FAQs
  2. 2FA, No password, 2FA device, or bank account on file
  3. Kaltura, Using Personal Capture
  4. Security, Vulnerability Scanning Program, General Information
  5. NetID Claim, How to Claim for Students
  6. NetID, Annual NetID Password Expiration
  7. Kaltura, Uploading media
  8. Security, 3rd-party SSL certificate services, guidance and usage
  9. UIUC AnyWare: Overview
  10. Illinois Compass 2g, Canvas, How to request a new space or check status of request
  11. U of I Box, Getting Started
  12. ClassTech, Campus Instructional Facility Microphone Issue Fall 2021
  13. Technology Services, No Change Periods
  14. Privacy & Cybersecurity, Faculty and Staff Email Auto-forwarding Retirement FAQ
  15. Office 365, Email, Exchange, Mobile Devices with Exchange
  16. Technology Services Printing, Overview
  17. VPN, CISCO AnyConnect, Installation Instructions Splash Page
  18. Help Desk, What department Help Desks are available?
  19. Email, Active Directory, How to Change Preferred Name for Students
  20. ATLAS Financial Commitments - Homepage
  21. Clearing Browser Cache and Cookies
  22. Office 365, Microsoft Teams
  23. Technology Services Wi-Fi Help Portal Page - Start Here
  24. ClassTech, Equipment List
  25. IT Pros, Mailing lists, tools, and regular events for campus IT professionals
  26. Skype for Business, General Information
  27. Remote Desktop, Enabling and using the Remote Desktop Gateway
  28. Endpoint Services, What Is Endpoint Services?
  29. ATLAS Exam Attendance - Homepage
  30. Technology Services Endpoint Services (EPS) Portal
  31. College of FAA: Departmental Printing Overview
  32. 2FA - 2-Factor authentication topics [Campus login required]
  33. Enterprise Applications - How to Request Access
  34. SSW - Homepage
  35. Active Directory, Group Policy, not working after MS16-072 applied
  36. Cybersecurity, Emergency Incident, Contacting Security
  37. FormBuilder - Homepage
  38. ATLAS Gradebook - Homepage
  39. ATLAS VacSick - Homepage
  40. ATLAS Directory
  41. ATLAS Scheduler
  42. Technology Services, Zoom Changelog
  43. EWS Labs, Printing, Printing to an EWS printer with your own computer
  44. Illinois Compass 2g, Canvas, Request a Space for a Registrar-Affiliated Course (Detailed)
  45. SSL Certificates, Certificate Service
  46. Adobe Sign - What is Adobe Sign and how do I use it at the University of Illinois?
  47. Zoom, Password Protect Previously Scheduled Meetings
  48. PIE, How do I use publish.illinois.edu?
  49. EWS Labs, EWS Lab software
  50. Office 365, Gmail, Email, Exchange, Where do I log in?
  51. Privacy & Cybersecurity: Authorized Illinois Email (DMARC) Effort FAQ
  52. EWS Labs, Printing and refund policies
  53. Shibboleth, What is it?
  54. Cybersecurity, Phishing Attacks from IRS Lookalike
  55. Enterprise Applications - System Requirements
  56. FormBuilder - What is FormBuilder?
  57. Technology Enhanced Classrooms, Building List
  58. Technology Services, Virtual Private Networking (VPN) Changelog
  59. Endpoint Security, Malwarebytes Remediation for CrowdStrike, What is Malwarebytes Remediation for CrowdStrike?
  60. X-Ray Lab Service Rates
  61. ATLAS Web Framework V2- Research Areas
  62. ATLAS Web Framework V2- Content Page
  63. Endpoint Services, WSUS, What is Windows Server Update Services?
  64. ATLAS Framework Breakout Sessions
  65. ATLAS Web Framework V2- Hero Image
  66. X-ray Crystallography Links
  67. Microsoft 365, How do I undo the allow my organization to manage my account?
  68. Cloud, Cloud-based storage solutions for campus
  69. ATLAS Web Framework - Website Tutorials
  70. EWS, Remote Access
  71. Creating a Webtools Skin
  72. Endpoint Services, Workspace ONE, What is Workspace ONE / AirWatch?
  73. Cell Media Facility Cost of Services
  74. College of FAA: Mac OS X - Adding a Networked Print Queue (LPD)
  75. Machine Shop Rates
  76. X-ray Lab Software Information
  77. University help desk contact information
  78. Endpoint Services, Munki, What is Multi-Tenant Munki?
  79. Email, Spam Control, Still receiving email from someone on Block List
  80. Endpoint Security, CrowdStrike, What is CrowdStrike?
  81. Web Browsers - Popup Blockers
  82. College of FAA: Mac OS X - Adding a Networked Print Queue (SMB)
  83. College of FAA: Windows - Adding a Networked printer
  84. Windows 8 and 10- Finding the IP Number and MAC Address of a Network Card
  85. Endpoint Services, What is MECM?
  86. Cybersecurity, Reporting and responding to compromised websites, servers, services, applications, solutions, and other assets
  87. U of I Box, Logging in to Box services
  88. ATLAS Web Framework V2- Adding Associated Documents
  89. ATLAS Web Framework V2- Paragraph Types
  90. FormBuilder - General concepts
  91. 2FA - How do I know if I have Duo Push configured?
  92. START myResearch - What do I do if I receive this error: You do not have access to any documents?
  93. Zoom, License Eligibility, Why do I only have Zoom 'Basic' Access?
  94. Skype for Business, Exchange delegates automatically appear in Skype for Business but do not have delegate abilities
  95. Banner - Already Have a Valid Enterprise Session
  96. Ferpa: Why don't I have access after taking the training?
  97. Chart: If our faculty use CFOPs from another unit for their appointments, they will not be included in the COA and they will have to enter them manually when doing the appointment?
  98. WebStore, SPSS warns, You do not have the correct administrator privileges
  99. SHIELD FAQ - I have already had COVID-19, should I still get tested?
  100. KnowledgeBase - Do you have a reference guide for the KB?
  101. Vetstar - rx error: YOU DO NOT HAVE ACCESS TO THIS FUNCITON
  102. Illinois Directory, Can I have two email addresses in my Illinois Directory entry?
  103. Do you have any spare computer equipment that I could have or purchase?
  104. cPanel, Who can have a website on web.illinois.edu?
  105. Security, Is it possible to have access to system logs?
  106. University Bursar - Why have I been charged multiple times for tuition and fees?
  107. University Bursar - Why do I have a hold on my account?
  108. SHIELD FAQ - If I receive a positive test result from the covidSHIELD test, do I have to go and receive another test from another provider?
  109. SHIELD FAQ - Children are known to have low viral loads, does the covidSHIELD test identify infections in children and adults with low viral loads?
  110. Endpoint Services, Munki, What do I do if Multi-Tenant Munki doesn't have software I need?
  111. Banner - How do I Email my class? What if I have a Problem/Question?
  112. University Bursar - Can I cancel the UI-Pay Payment Plan once I have enrolled?
  113. Banner - FZIGITD - I have Problems/Questions about Banner page FZIGITD
  114. Records and Information Management FAQs
  115. Zoom, How do I start or schedule a Zoom Meeting?
  116. Elemental Analysis Method for CHN via CHN/O/S Elemental Analyzer CHN440
  117. Networking, Iris Scenarios: Port Security - Restricting Port Access to Specific MAC Addresses
  118. 2FA, Frequently Asked Questions (FAQ) [Campus login required]
  119. Technology Services Wi-Fi Help Portal-Troubleshooting
  120. Endpoint Security, CrowdStrike, FAQ
  121. Zoom, Configuring Breakout Rooms
  122. Zoom, Students, Getting Started
  123. Learn@Illinois Moodle - Moodle to Canvas Equivalency Chart
  124. 2FA, Temporary Passcode [Campus login required]
  125. Identity Management, Tools, Cerebro Overview
  126. Tableau - Information for publishers
  127. U of I Box, Box Terms of Service
  128. VPN, Frequently Asked Questions
  129. Tutorial - Unix/Linux Primer
  130. Zoom, Resource (Service) Accounts
  131. College of FAA: PaperCut: Paid Printing in FAA Labs
  132. Skype for Business, Setting Options for Skype Meetings using Outlook
  133. Client Services Support, Remote Work IT Guidelines
  134. Networking, Lens API Quick Start Guide
  135. Microsoft 365, Licensing and Functionality, FAQ and Information
  136. Technology Services Wi-Fi Help Portal-Illinois Faculty, Staff and Students-IOT
  137. Private Browsing
  138. Adobe Creative Cloud
  139. Shibboleth, Establishing Your Service in the I-Trust Federation
  140. Amazon Web Services, VPC Guide for Illinois
  141. Learn@Illinois Moodle - Managing Permissions with Roles
  142. U of I Box, Protecting High Risk Data with Box High Risk Data Folders [Campus login required]
  143. Technology Services Printing, User Credits and Alternate Billing
  144. Help Desk, Hola VPN, How to Remove Wi-Fi Security Blocks
  145. SANDI - Features & Fixes Release Notes
  146. Echo 360 - Engagement and Analytics Metrics Defined
  147. SCS Clusters
  148. 2FA, How to Set Up? [Campus login required]
  149. Identity Management, Changing your NetID
  150. Zoom, Event Hosting, Planning your event
  151. Windows 10 Audio Troubleshooting Guide
  152. NetID Change, Merging multiple NetIDs
  153. Common Display Connections
  154. Remote Access, Turning your mobile phone into a wireless hotspot for your computer
  155. cPanel, SSH, SCP, and SFTP access
  156. Elemental Analysis Method for Halide via Oxygen Combustion Flask and/or Ion Selective Electrode (ISE)
  157. Kaltura, Adding collaborators
  158. How to Edit and Manage your Engineering Course Website on courses.engr.illinois.edu
  159. Zoom, Best Practices for Meetings
  160. cPanel, Suggestions for Class instructors
  161. ACES Online Instruction Tutorials and Materials - This document is a work-in-progress.
  162. cPanel, Backup and restore of your website
  163. Illini-Alert, FAQ
  164. ATLAS FormBuilder - How to Accept/Enable Payment
  165. ATLAS Directory - Edit User Profile
  166. Microsoft 365, Licensing and Functionality
  167. Lecture Capture, Equipped Rooms
  168. Email, Moving Your Email to Another Service
  169. Security, Cybersecurity Training and Awareness Overview
  170. Echo360 - Student Guide for Echo360
  171. CUBEX Drug Dispensing Cabinet
  172. Locations and Availability in Salesforce Advisor Link (SAL)
  173. University of Illinois System - Enterprise Login Troubleshooting by Relationship
  174. Zoom, FAQ
  175. Cell Phones, Procedures
  176. Scanning Records - Should I Scan?
  177. 2FA, Enroll a new phone/new phone number
  178. Office 365 Desktop App Access
  179. Skype for Business, Voicemail Messages, Greetings, and Settings
  180. U of I Box, Accounts, Personal and Enterprise Account Conflict
  181. Illinois Compass 2g, i>clicker
  182. Shibboleth, Setting up a Service Provider
  183. Shibboleth, Multi-university configuration
  184. PaperCut - Using the Xerox Copiers in CLSL A114, CLSL 131, and RAL 15
  185. NetID Claim, Deactivated, Returning, and Uni High students
  186. NetID Center, How do I change my NetID Password?
  187. NetID Claim, Employees, UI New Hire
  188. Endpoint Security, CrowdStrike, Prevention Policies
  189. Endpoint Services, MECM, Device Collection Membership Best Practices [Campus login required]
  190. Office 365, FAQs for UIUC Microsoft products
  191. Standard Operating Procedure for Crystal Mounting, Centering, Unit Cell Determination, Data Collection, and Integration on the DUO
  192. How to use the Digital Signage (Plasma) Portal App
  193. Linux Shells
  194. Slow computer? IT can help!
  195. Qualys, Run Scheduled Vulnerability Scans [Campus login required]
  196. Gies Alumni - What to Expect and Prepare for
  197. Illinois Compass 2g, Course Roles
  198. How to use the Groups tool in the my.engr portal
  199. Enterprise Mode (Windows) - DIY Configuration of IE 11 to Run In Enterprise Mode
  200. Siebel Center - Event Planning
  201. 2FA, Authentication methods & devices [Campus login required]
  202. U of I Box, Direct links, embedded images, and anonymous file sharing
  203. Technology Services Printing, Accounts and Balances
  204. Information about devices managed by Engineering IT
  205. ATLAS FormBuilder - Text Merge Formatting (Advanced Users)
  206. Skype for Business, Joining a meeting
  207. SMD: How do I create a new SMD Message?
  208. Using Your Lync Phone
  209. SCS Process for Outgoing Shipments
  210. Pinnacle, Information on Skype for Business (VoIP), Response Groups, Role-based Accounts, and Common-Area Phones
  211. VPN, CISCO AnyConnect, About VPN Profiles
  212. Help Desk, FAQs for Remote Campus
  213. ACES Digital Signage: Create and Deploy Content
  214. Endpoint Security, CrowdStrike, Management Models [Campus login required]
  215. Team Dynamix, How Do I Use the People App?
  216. Skype for Business, IP Phone Installation and Login
  217. LinkedIn Learning, Getting Started
  218. Ability LMS - Interacting with Post-Course Workflow
  219. Ability LMS - Interacting with Online Courses
  220. AV Tools Preventative Maintenance - Photos
  221. Linux Command Quick Reference
  222. uAchieve/Darwin - Overview [Campus login required]
  223. Digital Signage, Sharing Content & Size/Dimensions
  224. Kaltura, Publishing media to media space
  225. Kaltura, Making a Video Public
  226. Kaltura, Known Issues
  227. Zoom, Updating Display Name
  228. Policies and Procedures for Access Requests in the Siebel Center
  229. Zoom, Sign In Requirements
  230. ATLAS Time Card - How to Send Emails
  231. 2FA, How do I enroll in 2-Factor Authentication from off campus? [Campus login required]
  232. Safer Illinois: Quarantine and Isolation
  233. VTH Medical Records Fax Info & Troubleshooting
  234. Skype for Business, Conference Calls, Outside Callers Joining Meetings
  235. Options for upgrading end-of-life Windows 7 computers
  236. Engineering College Printing
  237. Illinois Compass 2g, Request a Space for a Registrar-Affiliated Course (Detailed)
  238. PIE, Combating Comment Spam
  239. Networking, Contacts Database, How do I add remove or change info in CDB?
  240. ATLAS Financial Commitments - Add New Commitment
  241. ATLAS Directory - Initial Profile Setup
  242. ATLAS Gradebook - Adding a point total category
  243. Endpoint Security, CrowdStrike, Exclusions
  244. Records Storage Options - Departmental Records Storage
  245. Office 365, Microsoft Teams Adding Guests
  246. Oracle - Client Modification for OneID Authentication [Campus login required]
  247. SLB, Server Load Balancing
  248. Lecture Capture, Manual recorders
  249. ICS, Lab reservations
  250. VPN, Connection issues when connecting over IPv6
  251. Identity Management, Leaving Campus for Faculty and Staff
  252. Canvas, About Turnitin
  253. ClassTech, Mersive Solstice Configuration for IT Pros
  254. What is Engineering Linux?
  255. Office 365, Email, Exchange accounts
  256. 2FA, Why You Need 2FA and FAQ
  257. Zoom - Hosts - Changing user authentication settings for Zoom meetings
  258. Cisco VPN Start before logon - Tutorial
  259. Zoom - Signing in via SSO (Required)
  260. Tableau Production: Customer Alert for a known issue
  261. WebStore, Microsoft 2019 Product release
  262. Tech Services Endpoint Services, MECM Certificate Audit and Reporting
  263. Web Hosting, RSO Ownership Transfer Procedure
  264. Email, Missing Emails
  265. 2FA, Activate Duo Mobile for Your Device [Campus login required]
  266. Endpoint Security, CrowdStrike, Roles [Campus login required]
  267. CS VM Farm
  268. Google Groups, Anesthesia "White Board"
  269. Echo 360 - Viewing Your Student Dashboard
  270. Echo 360 - Getting a Video's Public or Embeddable Link
  271. Understanding the Echo360 Instructor's Class List
  272. Learn@Illinois Moodle - Using the Tiny MCE Text Editor
  273. Learn@Illinois Moodle - Using the Atto HTML Text Editor
  274. Email, Spam Control, Requesting a New End User Digest
  275. Email, Spam Control, FAQ
  276. Shibboleth, Authorization and Shibboleth
  277. NMR-New User Training Booklet-page1 [Campus login required]
  278. SANDI - Client & Patient Setup
  279. Standard Operating Procedure for Powder Diffraction Experiments on the DUO
  280. Endpoint Services, Adobe Creative Cloud 2021, 2020, and 2019
  281. MITS South: Canned Responses For Support For Devices From Surplus
  282. Office 365, Email, Creating a Resource or Group Mailbox
  283. Kaltura, Bulk upload of multiple files
  284. TeamDynamix, Tracking Tickets with the My Work Application
  285. How to Create a Purchase Request in Reaction
  286. Office 365, Email, Exchange, Viewing Another and Sharing Your or Non-person calendar via Outlook Web Access (OWA)
  287. Zoom, Instructors, Recommended Default Settings
  288. TeamDynamix, Glossary of Terms
  289. SFB Contact Center, Account Requests for New Agents or Supervisors
  290. Learn@Illinois Moodle - Importing Grades Using a Spreadsheet
  291. Discontinued Usage of Proctorio After Summer 2021 Term
  292. Skype for Business, Share your desktop or a program
  293. Skype for Business, Installing on iOS, Android, and macOS
  294. Vetstar - Client Communications Screen
  295. OLAP - Connection Instructions [Campus login required]
  296. Office 365, Adding Box folders to Microsoft Teams
  297. Vetstar - VDL Diagnostic Test Requisition Function
  298. Illinois Compass 2g, Viewing the course roster
  299. WebStore, Adobe Creative Cloud 2019 Software Release
  300. Digital Signage, Exporting PowerPoint to Video
  301. Digital Signage, Using duration in FWi Content Manager
  302. 2FA, Authenticating without network access
  303. Office 365, Email, Exchange, Outlook, Add a second account to Outlook
  304. Skype for Business, Private Lines
  305. Office365 Licensing
  306. Learn@Illinois Moodle - Using i>clicker for Instructors
  307. Learn@Illinois Moodle - Changing the Correct Answer to a Quiz Question
  308. SFB Contact Center, Accessing Call Recordings
  309. Networking, Firewall, Group Planning Worksheet IPv4
  310. Tableau - What service is provided?
  311. Bomgar – How to Start a Remote Session and elevate privileges with Bomgar Representative Console
  312. Security, Unauthorized use of accounts
  313. Networking, Illinois Research Network information for IT pros
  314. Endpoint Services, Munki, Manifests
  315. How do I get a course website
  316. AppWorx - Password
  317. cPanel, How to create a MySQL database on cPanel
  318. cPanel, My web site isn't displaying
  319. Skype for Business, Control access to your presence information in Skype for Business
  320. Skype for Business, Missing or duplicate contacts
  321. ATLAS FormBuilder - Maximum registrants for period and waitlist features
  322. Security, Data Classification
  323. Illinois Compass 2g, SafeAssign
  324. ATLAS Exam Attendance - How to get ATLAS Exam Attendance for your courses
  325. ATLAS Gradebook - Multiple assignment import scores
  326. ATLAS TimeCard– Administrator Options
  327. Help Desk, Restricting technology access for testing noncompliance COVID-19
  328. What is Records and Information Management?
  329. Campus-Supported Phone Devices
  330. VPN, CISCO AnyConnect, Uninstalling Previous VPN Clients
  331. Endpoint Services, Munki, Munki v5
  332. Identity Management, Sponsored NetIDs
  333. Email, Google Apps @ Illinois, Frequently Asked Questions (FAQs) for Faculty, Staff, and Graduate Students
  334. Office 365, Email, Configuring the Outlook App for Android and iOS
  335. Scientific Software Program
  336. Windows - Checking for Windows Updates
  337. Adobe Sign - What are the known issues and troubleshooting tips?
  338. Adobe - Creative Cloud - General
  339. WebStore, Adobe Creative Cloud Enterprise ID FAQ
  340. Kaltura, Creating a Channel Playlist
  341. Unable to Log into Computer with New NetID Password
  342. Connecting to ACES Shared Drives
  343. Kaltura, My Media
  344. Zoom, Recording to cloud or Illinois Media Space
  345. Endpoint Services, MECM - Stand-alone task sequence
  346. Kaltura, Captioning Tools
  347. Office 365, Daily Briefing Email
  348. Technology Services, Munki Changelog
  349. Office 365, Microsoft Teams Room System Setup
  350. Tutorial - Quantum Chemistry - pKa Estimations using Gaussian
  351. Tutorial - Protein-ligand docking with MOE
  352. Introduction to molecular mechanics with MOE: Why does GFP need a beta-barrel shell?
  353. UIUC AnyWare - General Purpose Machine and Graphics Enabled Desktop - Saving, Uploading, and Downloading Files with OneDrive
  354. Siebel Center Printers, Copiers, Scanners, Plotters (Poster printer)
  355. Learn@Illinois Moodle - Student - Installing and Logging in to the Moodle Mobile App for Android
  356. Learn@Illinois Moodle - Using i>clicker for Students
  357. 2FA - Set up non-university Email address to receive temporary passcode [Campus login required]
  358. Illinois Compass 2g, Canvas, Roster Uploads, Course Available
  359. GitHub SAML Setup [Campus login required]
  360. Canvas, Cannot open a file
  361. Echo360 - Downloading Content from a Class
  362. cPanel, Suggestions for Class Students
  363. Learn@Illinois Moodle - Changing your Course Format
  364. Learn@Illinois Moodle - Setting up the Gradebook Using Points
  365. TDX Time Reporting Instructions
  366. Kaltura, Scheduling a video to publish in the future
  367. Qualys, Access for Vulnerability Scanning and Reporting [Campus login required]
  368. Skype for Business, How to create a role based account
  369. Skype for Business, Login Troubleshooting Steps
  370. 2FA, Adding a Device to Duo [Campus login required]
  371. Canvas, Manually Export Your Course from Blackboard (Illinois Compass2g)
  372. Active Directory, Account Locked after password reset
  373. The Flexible Work Program, Campus Resources
  374. Webstore, Microsoft software activation on computers not connected to the UI network
  375. Endpoint Security, CrowdStrike, Security Best Practices [Campus login required]
  376. University of Illinois System - Unable to log into Enterprise with NetID/password
  377. Zoom at Gies College of Business
  378. Safer Illinois, Testing Eligibility and Information
  379. Office 365, Email, Exchange, How to request an Exchange account
  380. Enterprise Self Service, Ordering Transcripts
  381. How do I Create an Incident Ticket in TDNext?
  382. Kaltura, Tagging media
  383. Adobe Sign - Are there any tips for Group Admins for managing and creating groups?
  384. myIllini (Admitted Students) - Unable to View Financial Aid Award from myIllini
  385. EU GDRP Cookie Settings
  386. College of FAA: Mac OS X - Print Job "On Hold (Authentication required)"
  387. Travel Request App - Approvers
  388. Tech Services, Service Management Office, SSL Certificate Best Practices
  389. NetID Center, Set and modify your recovery options
  390. Scanning Records - Documenting Scanning Processes & Preparing to Scan
  391. Transferring Records to Archives
  392. Records and Information Management Glossary
  393. Skype for Business, Voicemail for role-based accounts
  394. Zoom, Event Hosting for University of Illinois Attendees with Guest Speakers
  395. Vetstar - Creating a New Client / Owner Account
  396. PIE, Maximizing your storage space
  397. Campus Mailing Lists, Unwanted Mail Policy
  398. Learn@Illinois Moodle - Dropping the Lowest Score
  399. Office 365, Basic Guide and FAQ
  400. Skype for Business, Participate in Online Meetings with Skype for Business Web App
  401. Learn@Illinois Moodle - Student - Installing and Logging in to the Moodle Mobile App for iPhone
  402. Learn@Illinois Moodle - Student - Logging in to your Course Site
  403. Endpoint Services, Munki, Repository Structure
  404. NetID, Undergraduate to Graduate Transition
  405. Identity Management, Staff, NetID transfer from another campus
  406. SmartVue Freezer Alarms
  407. Learn@Illinois Moodle - Blackboard Collaborate Ultra Tips for Synchronous Class Sessions
  408. Add an additional Email account to Outlook Client or Web Access
  409. Linux Software Modules
  410. Client Services Support, Windows Updates through MECM
  411. START myResearch - What to do if I find incorrect data displayed in Kuali Coeus?
  412. Webstore, Order shipment not received
  413. Webstore, How to access downloads for previous WebStore purchases
  414. AV Troubleshooting Guide
  415. Tableau - Is there a "Guest" user account that can be used for the University of Illinois?
  416. Email, Spam Control, Digest, Forbidden Error when attempting to modify options
  417. Illinois Compass 2g, Problems viewing files in Illinois Compass 2g
  418. Endpoint Services, Munki, Multi-Tenant Munki Portal
  419. Email, Undeliverable recipient when sending email error
  420. Illinois Compass 2g, Creating Group Assignments
  421. ATLAS Web Framework - Drupal formatting toolbar
  422. ATLAS Gradebook - Getting Started
  423. Banner Administrative Pages - Query Only message in notification center
  424. Chart: What do we need to setup a new unit with Chart? What are the roles in the app?
  425. Zoom Video Conferencing
  426. Event Attendance - How to Take Attendance for a New Event
  427. cPanel, Getting access and setting permissions
  428. ACF: How to use Mersive Solstice for Screen Sharing
  429. cPanel, Understanding cPanel
  430. Subversion - Version Control Software Overview
  431. Gradrecs: Can you help explain the sharing settings for Notes and Documents?
  432. Banner Self-Service - Error: There is no person record setup for your UIN
  433. ATLAS Reporting - Glossary for First-Year Retention Study of LAS New Freshmen
  434. Networking, Iris Scenarios: Search and Sort Tools
  435. Networking, Lens API, RESTful LENS API Object Types
  436. FormBuilder - How to Reconcile Check Payments
  437. ATLAS Exam Attendance - Testing your card scanner
  438. Campus Mailing Lists, Guidelines
  439. Networking, Iris Scenarios: Working with Jacks
  440. ATLAS Gradebook - Scaling an assignment
  441. ATLAS Gradebook - Adding assignment category
  442. SCS Chemical Inventory - Program Protocols and Procedures
  443. Email, Spam Control, How to setup spam filtering for departmental or non-person aliases
  444. Records Storage Options - RIMS Storage Facility
  445. Endpoint Services, MECM, Requesting and applying drivers
  446. VPN, Off-Campus Customers
  447. Networking, Firewall, Mostly Closed + Remote Administration Group Details
  448. Safer Illinois for iOS and Android
  449. University of Illinois, General LTI Integrations
  450. Email, How to set up email redirection
  451. Manage images on LAS Digital Signs
  452. ClassTech, Mersive Solstice, How to Use
  453. Zoom - Attendees - Meeting requires authentication to join
  454. ClassTech, Troubleshooting, USB
  455. Software Center - General
  456. ACES Building Mailing Lists - Mail Codes
  457. Computer Science Course Room Access at Siebel Center
  458. KnowledgeBase - Measuring KB usage with Google Analytics
  459. Adobe Sign - Send Page
  460. Adobe Creative Cloud - Apps Panel Access Denied
  461. WebStore, Adobe Creative Cloud University-Wide Access for Students
  462. WebStore, Adobe Creative Cloud Desktop App Trouble and other Issues
  463. WebStore, Error: 0xC004F035 The software licensing service reported that the computer could not be activate with a Volume license key
  464. Zoom, Meeting limited to 40 minutes?
  465. ClassTech, Troubleshooting, Laptop Display (HDMI & VGA)
  466. Email - (Employees) Managing University Addresses
  467. Security, Policy, Access to employee's email/files/folders by someone other than employee
  468. Email, Massmail, General Information & Troubleshooting
  469. Zoom, Logging In
  470. Learn@Illinois Moodle - Workshop Activity
  471. Skype for Business, Adding a Picture to Your Profile
  472. W223 Turner Hall - Using the Audio/Video Equipment
  473. Student Technology Program, Overview and Student Resources
  474. Tutorial - Introduction to Quantum Chemistry with Spartan
  475. Tutorial - Quantum Chemistry with Gaussian using GaussView
  476. Tutorial - Quantum Chemistry - Determining the pKa of Simple Molecules Using Gaussian 2016
  477. KB User's Guide - Documents Tab - How to Create a Document
  478. Security Compliance, Electronic Data, Disk, SSD, or Other Storage Device Disposal
  479. Technology Loan Program, Overview
  480. Facilities, Contacts, OnSite Consulting
  481. Learn@Illinois Moodle - Using UI Quick Quiz Entry
  482. Kaltura, Instructors, Video quizzing
  483. WebStore, Credit Card Being Billed for Adobe Creative Cloud Subscription
  484. WebStore, LabVIEW software expiring or activation
  485. Skype for Business, Call Voicemail option not showing up
  486. NMR-Connecting to the NMR Data Server [Campus login required]
  487. Siebel Center Elock Guide
  488. Requesting administrative (sudo) access on Engineering IT Linux systems
  489. Learn@Illinois Moodle - Quiz Activity
  490. Canvas, Create and Use Self-Enroll URL in Your Course
  491. ECHO 360 - Viewing and Posting Questions During Class
  492. Echo360 - Downloading Content from your Library
  493. ECHO 360 - Viewing Classes and Presentations
  494. ECHO 360 - Viewing Instructor Library Content Details
  495. ECHO 360 - Taking Notes and Asking Questions
  496. ECHO 360 - Viewing Content in the Classroom (for Instructors)
  497. New to Campus, Recommended Computer Configurations
  498. How do I add a printer in CSL?
  499. Illinois Compass 2g, Temporary guest accounts for Illinois Compass or Canvas using Active Directory
  500. How do I connect to a network drive or file share?
  501. SSL Certificates, Generating SSL Certificates with the InCommon console
  502. SHIELD FAQ - What are the possible test results one could receive from the covidSHIELD test?
  503. Email, Spam Control, URL defense, re-writing
  504. Email, Spam Control, Changing Daily Digest Preferences
  505. Email, Spam Control, Viewing Your Whole Quarantine
  506. Email, Spam Control, Overview of Spam Control
  507. Endpoint Services, MECM, Configure MECM Endpoint Protection
  508. Endpoint Services, Munki, Erase-and-Install Workflow
  509. Vetstar - Medical Record Documentation (Visit Report, Image Uploads, SOAP Notes, etc.)
  510. 2FA - What is 2-Factor Authentication? [Campus login required]
  511. Active Directory, How to tell if your computer is joined to an Active Directory
  512. Standard Operating Procedure for Powder Diffraction on Rigaku MiniFlex 600
  513. Microsoft Teams
  514. Vetstar - Ordering Imaging Studies using the Radiology Information System (RIS)
  515. Webstore, Adobe Enterprise Sign In
  516. Enterprise Mode (Windows) - Configure IE 11 to Run Websites that Require Certain Compatibility Mode Settings
  517. LabCheck Instructions
  518. College of FAA: Printing With PaperCut
  519. Technology Services Wi-Fi Help Portal-Illinois Faculty, Staff and Students-Chromebook
  520. Skype for Business, Supported Devices and Equipment
  521. How Do I Set Up the Tickets Desktop in TDNext?
  522. Leaving Campus, When are accounts deactivated for non-registered students or those who didn't graduate?
  523. How Do I View Ticket Details in TDNext?
  524. cPanel, How to install WordPress on cPanel
  525. Kaltura, Add Video to a Test in Illinois Compass
  526. Kaltura, Make a video available for downloading
  527. Kaltura, Roster for a Media Space channel
  528. Kaltura, Embed code doesn't appear for media I own
  529. TeamDynamix, How do I Search and Filter Tickets in TDNext?
  530. Desktops and Laptops - Windows - Re-activating Windows at Home
  531. CA Service Desk Manager - How do you create a New Ticket?
  532. System Login - "You are Already Logged in" Message?
  533. Storage Policy - Home Directories
  534. End of Life Operating System Exception Request Procedure
  535. Phishing and Spam - What to do with Suspicious Emails
  536. Technology Services at FAA Remote Desktop – Mac to Mac
  537. College of FAA: Understanding Illinois Desktop and Laptop Standards
  538. College of FAA: Managed Software Center - Munki
  539. Reaction - Who To Contact
  540. Skype for Business, Set up a meeting in Outlook
  541. Adobe Sign - Manage Page
  542. Adobe Sign - Editing/Review Page
  543. Skype for Business, Set Phones options
  544. Email, Spam Control, How to report a spam or phishing email
  545. cPanel, Using Cron
  546. Vetstar - Entering Charges
  547. Technology Services Printing, Double/Single Sided
  548. Office 365, Group Expiration Policy
  549. Zoom, Education vs Basic Accounts
  550. ATLAS Time Card - How To Clock In
  551. Shibboleth, Urbana-specific configuration
  552. Endpoint Services, MECM Software Inventory
  553. Payroll Time Approver Proxy Setup Instructions [Campus login required]
  554. Endpoint Security, CrowdStrike, Migrating Endpoints to a Different CrowdStrike Instance via Munki & MECM
  555. Zoom, Updating your Desktop Client
  556. Digital Signage. Adding a Content Player to FWi Content Manager
  557. Office 365, Email, Exchange, How is the Global Address Book updated?
  558. Endpoint Services, Munki, What software is provided?
  559. Home and Shared Drives
  560. Effective Email Communication & Organization Strategies
  561. Records Disposal
  562. Records Management - Planning a Move
  563. Preparing Records for Storage
  564. Authorization Manager, Managing Groups and Folders
  565. 2FA - Can you set up an alias account? [Campus login required]
  566. Identity Management, Exchange Email after Retirement
  567. College Main Line
  568. Vetstar - Registering a Patient
  569. Illinois Compass 2g, Tips and Information
  570. Learn@Illinois Moodle - Adding Extra Credit
  571. Email, Spam Control, How to get service for departmental email servers
  572. Learn@Illinois Moodle - Questionnaire Activity
  573. Learn@Illinois Moodle - Blocks Help
  574. Learn@Illinois Moodle - Student - Using Illinois Media Space for Audio or Video Recording
  575. Learn@Illinois Moodle - Understanding UI Quick Quiz Entry Templates
  576. Tableau- Quick tips [Campus login required]
  577. Client Services Support, Printers, Connecting to printers on CSSPRINT1
  578. SFB Contact Center, Accessing Reporting
  579. Learn@Illinois Moodle - Deducting Points from a Student's Final Grade
  580. Learn@Illinois Moodle - Student - Submitting an Illinois Media Space (IMS) Assignment
  581. Zoom, Accessibility and Usability
  582. ATLAS VacSick - View and approve employee reports
  583. Endpoint Services, Munki, What are the details of the CSV file used for adding endpoints to Multi-Tenant Munki?
  584. Endpoint Services, MECM, BitLocker Full Disk Encryption, Setting up on Windows
  585. Skype for Business, Get Started on iOS
  586. Identity Management, Deactivation, Information for students studying abroad
  587. Shibboleth, Login page asking to release data to access some websites
  588. Illinois Directory, How to suppress or unsuppress student information
  589. Shibboleth, For IT Pros: Understanding Shibboleth Terms
  590. Shibboleth, Logging out of individual web applications with Shibboleth
  591. Online Fax service - RightFax
  592. Vetstar - New Outside Lab Setup Request Procedures
  593. Bomgar - How to Request Access
  594. Endpoint Services, MECM, USMT (User State Migration Tool)
  595. Banner Administrative Forms - PEAFACT - New rank record issue
  596. Illinois Compass 2g, Student turning in a video for an Assignment
  597. Adobe Creative Cloud - Subscription Renewal
  598. Webstore, Eligibility requirements for Purchases
  599. Webstore, Using both the Group and Concurrent license for Matlab
  600. Banner - Requisition - Commodity Problem
  601. Banner - Error - Attention Null
  602. AV Troubleshooting - Projector Not Starting Up or Not Displaying Content
  603. Mobius View - Login Instructions
  604. Skype for Business, Adding a Delegate
  605. Campus Mailing Lists, Owner Duties
  606. Remote to your work computer from home
  607. Classtech, Troubleshooting, Microphone Volume
  608. Networking, Firewall, Vulnerable Networking Ports Blocked
  609. Illinois Compass 2g, Allowing additional time on a test
  610. Illinois Compass 2g, Handling SafeAssign errors
  611. Illinois Compass 2g, Dropped student still has access to class (for faculty)
  612. Illinois Compass 2g, Direct Submit
  613. Skype for Business, Conferencing Dial-in Numbers and Web App
  614. Email, Spam Control, URL defense re-writing frequently asked questions
  615. Illinois Compass 2g, Student App
  616. Skype for Business, Troubleshooting for Response Groups
  617. LinkedIn Learning: Account Upgrade Error
  618. cPanel, Creating a new account
  619. Endpoint Services, Munki, Installing Microsoft Office 365/2019
  620. SSL Certificates, OSX Installation Info for SSL Certificates
  621. Event Attendance - Set up for iCard Scanner
  622. How to add an Engineering printer on Windows
  623. University property tags (PTags)
  624. Options for delaying updates and reboots on Windows devices managed by Engineering IT
  625. Email, Google Apps @ Illinois, Resolving Conflicting Accounts
  626. LinkedIn Learning, Signing In
  627. ATLAS Web Framework V2 - Spotlight
  628. cPanel, How to get a custom domain
  629. Office 365, Email, Exchange, Leaving or Deprovisioning
  630. Office 365, Email, Exchange, Understanding Room and Equipment (Resource) Mailboxes in Exchange
  631. Tableau - Dashboard visualization standards
  632. PIE, Adding users
  633. ATLAS Scheduler – View and Address Conflicts
  634. Enterprise Data Warehouse (EDW) - Password reset error
  635. cPanel, How to Host a NodeJS Application
  636. EDDIE/Web Intelligence rich client - Getting access to Help Desk data for reporting purposes
  637. ATLAS Time Card - How To Get A Totals Report (and export to Excel)
  638. Office 365, Email, Exchange, Outlook synchronization permission error
  639. Passwords, Setting Strong Passwords
  640. Event Attendance - How to Add an Administrator to an Event
  641. Oracle Client and ODBC Facts and Information [Campus login required]
  642. NetID Expiration Process for Each Campus
  643. EDDIE/Web Intelligence Rich Client - Breaks
  644. EDDIE - Scheduling Enhancements
  645. PIE, Inserting images using Flickr
  646. cPanel, How to install Drupal on cPanel
  647. cPanel, "An installation already exists" error
  648. cPanel, How to restrict access to your website to campus IP spaces
  649. cPanel, Softaculous Drupal installation does not include install.php
  650. Virtual Hosting, Veeam Backup Self-Service Portal
  651. Banner - Finance - Journal Voucher - Approval Process - How Does it Work?
  652. Amazon Web Services, Recursive DNS Guide for Illinois
  653. Kaltura, Shared Repositories
  654. Skype for Business, Call quality issues
  655. Skype for Business, Video Conferencing Attendees Don't Stay in Lobby Before Conference
  656. Skype for Business, Can't transfer calls, agent anonymity work around
  657. ATLAS FormBuilder - How to Copy and Paste a Question
  658. Appointments: Do supervisors need access to the Appointments system?
  659. Email_Aliases: What is the process to adding a mail domain?
  660. FormBuilder - Manage Form Responses - How to Run a Report
  661. ATLAS FormBuilder - "Unauthorized" screen after form submission
  662. HR2 Account - How to Obtain and Manage HR2 Accounts
  663. ATLAS Web Framework – Fancy Page
  664. Oracle - Support for Oracle Products at the University of Illinois
  665. Illinois Compass 2g, Grade Center
  666. Illinois Compass 2g, Space Types
  667. ATLAS Gradebook - iClicker import
  668. ATLAS Financial Commitments - Permissions explained and other key concepts
  669. ATLAS Financial Commitments - Add User to Commitment Group
  670. ATLAS Exam Attendance - Proctoring an Exam Session
  671. ATLAS Exam Attendance - Adding a course
  672. ATLAS TimeCard – Group Managers Options
  673. UIUC Mathematics Email Migration - Pine Questions
  674. ATLAS Gradebook - Importing scores with "Name, Assignment, Score" format
  675. ATLAS Gradebook - Summing scores in an assignment category
  676. ATLAS Gradebook - Adding instructor to section
  677. Skype for Business, Microsoft Teams, Recommended Phone Devices for Gies
  678. Identity Management, Affiliations, Student NetIDs and Roles [Campus login required]
  679. University Bursar - How do I enroll in direct deposit?
  680. Library, Borrowing Policy and Access to Online Resources
  681. VTH New Hire Health Information System Orientation Instructions (Canvas)
  682. VTH New Hire Health Information System Orientation Instructions
  683. Safer Illinois, "Unable to login" message when connecting your NetID
  684. Pinnacle, Quick Start Guide for Submitting Service Requests
  685. Canvas, Sections (SIS/Registrar-Affiliated & Base/Default)
  686. University Bursar - When and how can I access my IRS Form 1098-T?
  687. University Bursar - How can I get a copy of my IRS Form 1098-T for a prior year?
  688. NetID Center, Customer steps after receiving password token
  689. VPN, Security Benefits
  690. VPN, CISCO AnyConnect VPN introduction
  691. Networking, Firewall, Mostly Closed + Remote Administration + UI Group Details
  692. Networking, Firewall, Mostly Open Group Details
  693. Networking, Firewall, Mostly Open + UI Group Details
  694. Networking, Firewall Mostly Closed Group Details
  695. Networking, Firewall, Mostly Closed + UI Group Details
  696. Cybersecurity, Preventing and Detecting Secret Leaks in GitHub
  697. University Bursar - What is the Returned Check Policy?
  698. TeamDynamix - Transfer Hub overview and instructions
  699. Canvas, Illinois Compass 2g, Instructors, How to delete, edit, rename or adjust rosters for a space request
  700. Client Services Support, AITS VPN Connection (Windows)
  701. EWS Labs, Remote Access, Connecting to EWS Linux with FastX
  702. Kaltura, Editing media metadata
  703. Tableau - Where do I go for assistance?
  704. Data Security while Traveling
  705. Leaving the University? Don't forget your data!
  706. HRFE - New hires deletes
  707. Essential Technology for Students
  708. Outlook - Calendar - Adding an Unshared Calendar & Free/Busy Settings
  709. Illinois Campus Cluster access for ACES Researchers
  710. Canvas Course Blueprint Info for Sub-Account Admins
  711. Software Center - Adobe Acrobat won't update
  712. ACES Admin - Purchasing Computers and Related Equipment
  713. Help Desk, Help Desk Tools Access Program
  714. Learn@Illinois Moodle - Gradebook Help
  715. Webstore, FAST3, Training Policies
  716. WebStore, MATLAB Activation Key Error #7000
  717. WebStore, What should I do if I receive "Well, this is embarrassing...when trying to make a WebStore purchase.
  718. Purchasing: What are the different roles in Purchasing?
  719. MacOSx - Remote Connecting to a Windows Computer
  720. Outlook - Adding a Shared Email
  721. Windows 10 - Keyboard Shortcuts
  722. EWS Labs, Remote access to your EWS Windows home directory
  723. Skype for Business, Response Group and Active Directory Group Membership Updates
  724. Kaltura, YouTube media
  725. Learn@Illinois Moodle - Zoom Activity
  726. Kaltura, Record a Zoom meeting with two feeds
  727. EWS Labs, Account Policy
  728. Instructor Tools
  729. EWS Labs, Printing, AirPrint
  730. EWS Labs, Remote access to your EWS Linux home directory
  731. Instructor Checklist - Engineering IT - Fall 2021
  732. EWS Labs, Home Directory Disk Quota
  733. ClassTech, Troubleshooting, Document Camera
  734. PIE, Plugins and Features
  735. Canvas Enrollment Status and Management
  736. Kaltura, Channel settings
  737. SANDI - New Module Development Overview and Worklist
  738. ICS, Approving and Releasing your Print Job
  739. Service issues and outages - system status page
  740. Banner - No "Faculty & Advisor Services" tab displayed
  741. Tableau - What is a Tableau Data Extract (TDE)?
  742. Zoom, Issues receiving verification emails
  743. RT - Forward email from Outlook to RT with requestor assigned [Campus login required]
  744. Endpoint Security, Malwarebytes Remediation for CrowdStrike, How to Scan
  745. Kaltura, Obtaining embed code or link for media
  746. Learn@Illinois Moodle - Using the Quiz Activity as a Lecture
  747. Event Attendance - How to Start a Secure Kiosk Session
  748. Learn@Illinois Moodle - Surveying your Students
  749. Zoom, How to Change Zoom Portals
  750. Skype for Business, Graduate Students
  751. Email, Configuring Authenticated Email using a vendor DKIM record
  752. W121 Turner Hall - Using the Audio/Video Equipment
  753. RStudio Cloud @ Illinois, Getting Started
  754. Tutorials
  755. Tutorial - Basics of membrane-protein interactions using molecular dynamics with NAMD, VMD, and CHARMM-GUI
  756. Tutorial - Quantum Chemistry - Intro to Gaussian Part II
  757. Tutorial - Quantum Chemistry - Intro to Gaussian I
  758. Endpoint Security, CrowdStrike, Getting Started with CrowdStrike
  759. VPN, CISCO AnyConnect, Installing for iPhone, iPad, and iPod Touch
  760. Siebel Center Hours and E-Lock Requests
  761. Tutorial - Quantum Chemistry - Simulating Vibrationally-resolved Electronic Spectra Using Gaussian
  762. Wireless, Finding your device's MAC address
  763. Vetstar - Client / Patient Account Lookup and Home Screen Overview
  764. Endpoint Services, Workspace ONE, What is the Device Enrollment Program (Apple DEP)?
  765. VPN, CISCO AnyConnect, Installing Cisco AnyConnect VPN for Mac OS
  766. ACF: Remote Desktop Service - Connecting with OSX
  767. ACF: Remote Desktop Service - Connecting with Windows
  768. Kaltura, Add a video to Canvas
  769. Learn@Illinois Moodle - Student - Managing Missing Pages in OU Wiki
  770. Directory - adding Auxiliary users
  771. VPN, Cisco AnyConnect, Installing VPN on other operating systems
  772. Learn@Illinois Moodle - Attendance Activity
  773. SANDI - Volunteering to be a VTH SANDI Health Information System Tester
  774. Webstore, Navigating a Webstore Offer
  775. Endpoint Services, Java, Oracle Java 8 Licensing
  776. iBuy, General Information and Help
  777. 2FA - Getting started with Duo [Campus login required]
  778. Siebel Center E-Lock Access through Class Tools
  779. Office 365, Email, Exchange, Global Address List, Remove / Hide address from the GAL
  780. Using SCS mail-enabled personnel groups
  781. Canvas Course Template Info for Sub-Account Admins
  782. Office 365, Email, Exchange, Outlook Message Encryption and Certificates
  783. Google Apps @ Illinois, Importing Google Takeout email into personal Gmail account
  784. Vetstar - Deletion of Charges
  785. Illinois Compass 2g, Canvas, IDOT
  786. Office 365, Email, Exchange, Distribution Groups, How to request a mail-enabled Exchange Distribution group
  787. ECHO 360 - Reviewing a Past Class
  788. Echo 360 - Monitoring Q&A Discussion from within a Classroom
  789. ECHO 360 - Searching Across a Section
  790. ECHO 360 - Viewing Course/Section Analytics
  791. Using Classroom Tools
  792. Echo 360 - Editing a Presentation
  793. Echo360: Adding Interactive Slides to a Presentation
  794. Echo360 - Instructor Guide for Echo360
  795. Getting Started with Lecture Capture
  796. University Bursar - How can I make an international payment?
  797. Cybersecurity, Example Development Standards
  798. Learn@Illinois Moodle - Creating Subgroups
  799. Learn@Illinois Moodle - Student - Embedding Audio or Video from Illinois Media Space
  800. Networking, Firewall, Service Participation
  801. Banner - Is there an FAQ regarding Banner?
  802. PRZM - "Error 500" when logging into UI staff dashboard
  803. Skype for Business, Contact Card, Incorrect Account Information Is Displayed
  804. Email, Spam Control, Understanding Your End User Digest
  805. Email, Spam Control, How to release a message from quarantine or digest
  806. Digital Signage, Troubleshooting (Post-Enterprise Upgrade)
  807. Skype for Business, E911 General Information
  808. Endpoint Security, CrowdStrike, Installation via Munki & MECM
  809. Endpoint Services, MECM, Identify Windows Endpoints by Operating System
  810. Endpoint Services, MECM, Content Distribution Best Practices
  811. KB User's Guide - Documents Tab - Identifying Broken Hyperlinks on your KB documents
  812. HR Front-End - End of the Year Issue with Position Data
  813. Skype for Business, Minimum Client Versions Required
  814. SANDI - Communications Log
  815. NMR-A Guide to the SCS NMR Lab [Campus login required]
  816. Learn@Illinois Moodle - Instructor Help
  817. Remote Access to PACS, RaptorMed, Q-Pulse, SlideHosting, VADDS and Vetstar
  818. AITS Service Desk - Additional Support Info
  819. Office 365, Outlook for Windows, Add shared mailbox
  820. Civil Service Timesheet Info - WEBTime Entry Instructions (Non-Exempt Employees)
  821. Office 365, Admin Approval when adding email to mobile device
  822. College of FAA: How do I Connect To a File Server?
  823. SANDI - Registering a Patient
  824. Ability LMS - Logging into and Navigating the System
  825. Zoom, Get Add-ins
  826. Vetstar Appointment Scheduler - Create or Edit Existing Template
  827. Endpoint Backup, CrashPlan, How to install CrashPlan Backup Application
  828. TeamDynamix - Why are my tickets not appearing when clicking "view/update" from the email notification?
  829. TeamDynamix, How do I Add Attachments to a Ticket in TDNext?
  830. How Do I Assign Tickets to a Responsible Party in TDNext?
  831. Email, Mailing Lists, Distribution Groups, Group Email accounts and Unit Aliases
  832. Cloud Dashboard, Overview
  833. Google Apps @ Illinois, Disabled or Suspended account
  834. Office 365, Email, New Faculty, Staff, and Graduate Students
  835. Endpoint Services, MECM, Audit application deployments and references
  836. Digital Signage, Using playlists in FWi Content Manager
  837. Digital Signage, Scheduling Content
  838. Kaltura, My History function
  839. Kaltura, Media space player accessibility
  840. Kaltura, Import Channels
  841. Kaltura, Channel membership
  842. Access to content in China
  843. Kaltura, Downloading media
  844. Kaltura, Analytics and AdBlockers
  845. Kaltura, MediaSpace Go
  846. Kaltura, User does not exist error
  847. Kaltura, Private channel media & permissions
  848. Kaltura, Publishing media to a channel
  849. Kaltura, Replacing media source
  850. SCS Accident and Injury Response
  851. Vetstar - Entering Dispensary Charges & Completing a Prescription Request and Label
  852. Outlook - Outlook is Offline: How to bring it Online
  853. TeamDynamix, How do I update or reassign tickets in a batch?
  854. Banner Administrative Pages error - What is "The account is locked"?
  855. CA Service Desk Manager - How do you get advance info for ticket troubleshooting?
  856. How to find your computer's MAC Address
  857. Email, Configuring Authenticated Email from a 3rd party using a custom DKIM record [Campus login required]
  858. Banner - Training or Usage Questions
  859. U of I Box
  860. How do I get a custom domain name for my website
  861. Endpoint Services, MECM, Unlock MECM objects
  862. Zoom, Using authentication options to limit access to your virtual event
  863. Skype for Business, Removing stored password with Windows Credential Manager
  864. ATLAS Web Framework - Awards and Award Winners
  865. ATLAS Web Framework V2 - Featured Images
  866. ATLAS Web Framework - Giving Pages
  867. Qualys, Run On-Demand Vulnerability Scans [Campus login required]
  868. Compass 2G - Access & Training
  869. Box Drive - Make Available Offline
  870. Cybersecurity, Gift Card Scams
  871. Learn@Illinois Moodle - Highlight Unread Forum Posts
  872. Learn@Illinois Moodle - Rubrics vs. Grading Guides
  873. cPanel, Using the AWS command line
  874. Skype for Business, Changes to Phone Number, Activation, Create, Lync Type, or Calling Policy
  875. Using WordPress to create faculty websites
  876. Endpoint Services, Munki, How to Onboard a Mac to Multi-Tenant Munki
  877. Ticketing System Change - 2020
  878. Skype for Business, Set up and troubleshoot Skype for Business video
  879. International Travel Insurance
  880. Learn@Illinois Moodle - Student - Unable to View Course Site
  881. Siebel Center Conference Rooms
  882. Siebel Center Calendars
  883. SFB Contact Center, Cannot Login to TouchPoint
  884. Endpoint Services, Munki, MunkiAdmin
  885. Endpoint Services, Munki, Managed Software Center
  886. Endpoint Services, Munki, How do I access reporting in Munki?
  887. Illinois Compass2g, File Upload and Storage Limits
  888. Shibboleth, University of Illinois-specific configuration
  889. CS VM Farm - Power on or reset VMs
  890. ClassTech, Skype in the Classroom
  891. GitLab - Creating Projects and Groups
  892. Endpoint Services, MECM, Software Metering
  893. Endpoint Services, Munki, Deploying Privileges.app for Remote Support
  894. Vetstar - Quick Commands
  895. U of I Box, Recover Deleted Files
  896. Skype for Business, Shared Accounts, Voicemail, Change Greeting
  897. Cloud Emailer Service, Configuring use of the Cloud Emailer Service
  898. Email, Spam Control, Blocked for spam error 554 DT
  899. Email, Spam Control, Removing blocked domains from Spam Control
  900. Email, Spam Control, Returned email from messages I never sent (email forging, spoofing, backscatter)
  901. Email, Spam Control, False positives or negatives
  902. cPanel, Using Shibboleth to control who can see your website
  903. Digital Signage, FWi Store
  904. Digital Signage, Deploying to a Digital Sign
  905. Digital Signage, Cannot view properties of locations and/or players
  906. Digital Signage, Creating new templates in Four Winds Interactive versions 5.3 and later
  907. Vetstar - Navigation Tips and Tricks
  908. Illinois Compass 2g, Deploying Tests and Surveys
  909. Wiki, Macros, HTML and RSS
  910. Microsoft-365, Configure Outlook 2016 for Windows
  911. Printer Supply Ordering (Toner, Ribbons, Paper, labels)
  912. 2FA - What is Remember Me? [Campus login required]
  913. 2FA - What is student direct deposit? [Campus login required]
  914. Gradrecs: How to obtain access to Gradrecs
  915. Contact Center Troubleshooting
  916. Zoom, Event Hosting for University of Illinois Attendees only
  917. Zoom, Event Hosting with the General Public
  918. Learn@Illinois Moodle - Groups and Groupings Help
  919. TEM, Resource Page and Support
  920. SSW - How to Install Zoom and Host/Join a Zoom Meeting
  921. Endpoint Security, CrowdStrike, Notification from Security [Campus login required]
  922. SSW - How to Sign in to MIcrosoft Teams
  923. Learn@Illinois Moodle - Setting up the Gradebook Using Percentages
  924. Learn@Illinois Moodle - Using SafeAssign Compass 2g Assignments in Moodle
  925. Learn@Illinois Moodle - Using UI Smart Import
  926. Security, Password Scramble
  927. Skype for Business, Updating Skype for Business Office 365 Versions
  928. Safer Illinois, Exposure Notifications
  929. Skype for Business, Join a Meeting or an Audio or Video Conference Call with Android
  930. MediaSpace - give class roster access to Kaltura channel
  931. Technology Services Printing, Job Retention
  932. Client Services Support, Office 365, Changes from Office 2016
  933. Campus Mailing Lists, Visibility of the List
  934. Zoom Vulnerability Message to IT Pros (CCSP)
  935. Zoom, Login Steps on Desktop Client for Meetings
  936. Echo360 Student Questions
  937. SSL Certificates, Tips for Microsoft IIS Users
  938. SFB Contact Center, Supervised Transfers in TouchPoint to Skype for Business users or outside numbers
  939. AuthMan, Sync Groups to Active Directory
  940. Tech Services Endpoint Services, MECM, Resolve failed 'Install Application' task sequence step
  941. Networking, Firewall, The Network Tree IPv4
  942. AITS Architecture Committee Domain Name Guidelines [Campus login required]
  943. Endpoint Services, MECM, Windows 7 to Windows 10 upgrade strategy for MECM endpoints [Campus login required]
  944. Endpoint Services, MECM, How to access MECM reports
  945. Skype for Business, IP Phones, Configuration and Installation, Certificate Web Service error
  946. Electronic Directory, Editing a Group Alias
  947. Identity Management, Deactivation, Why was my account deactivated or disabled when I switched from student to staff member?
  948. i-card, How do I create a UIN?
  949. SitePublish Website Support
  950. Wiki, Attaching files
  951. System HR Services, How to access your W-2
  952. Forms, 1098-T
  953. Endpoint Security, CrowdStrike, OS Feature Manager and Reduced Functionality Mode
  954. VPN, CISCO AnyConnect, IPv6 notes
  955. Application Manager (AppWorx) - How do I install the client for MacOS? [Campus login required]
  956. Office 365, Microsoft Teams Training
  957. WebStore, Setting a persistent hostname on a Mac that uses DHCP
  958. RightFax - Fax Services
  959. Dual Monitors at Home with Remote Computer
  960. Learn@Illinois Moodle - Student - Recording A Group Video Using Blackboard Collaborate Ultra
  961. Webtools - Official University of Illinois Branded Signature
  962. ACES Email Lists - Manage subscribers
  963. Desktops and Laptops - Windows - Restart Prompt from "Your IT department"
  964. Virtual Machine Hosting Service
  965. WebStore, Installing MS Project and MS Visio along side MS Office 365 Pro Plus
  966. Webstore, Refund Policy
  967. Webstore, Purchase not Found In Order History
  968. Banner - State Clearinghouse - Problems/Questions
  969. Banner - Journal Voucher - How to Find out if it Posted
  970. Webstore, Microsoft Desktop Package for IT Pros
  971. Webstore, Changes to the Autodesk software license
  972. WebStore, Unit purchase information detail within Banner
  973. Banner Administrative Pages - What are the system requirements?
  974. U of I Box, Active Directory Group Sync
  975. Banner - PEAR - Documentation/Job Aids on Protected Email Attachment Repository
  976. AV Troubleshooting - Laptop Not Displaying
  977. AV Troubleshooting - HDCP Problems, Laptop displays only a green screen to the projector
  978. AV Troubleshooting - Problems with Program/Content Audio
  979. AV Troubleshooting - Monitor not powering on
  980. SSW - How to Share a Printer
  981. Technology Services Printing, Print Refunds, Billing
  982. Technology Services Printing, Checking Illini Cash balance
  983. Office 365, Office Software Installation / Activation / Troubleshooting
  984. Skype for Business, Set up and test audio
  985. Contact Center software off-campus
  986. Skype for Business, Windows Client Installation
  987. U of I Box, Service
  988. Security Camera Notification Requirements
  989. Networking, Windows, Locating the Active Directory Computer Name
  990. Networking, Remote Desktop Gateway Service
  991. RightFax, FAQ
  992. Shibboleth, Federating with external vendors
  993. Illinois Compass 2g, Copying course content after an Illinois Compass space has already been built
  994. Illinois Compass 2g, Creating Blogs
  995. Illinois Compass 2g, Adding multimedia files
  996. Illinois Compass 2g, Creating content items
  997. Active Directory, UIN data for faculty, staff and students
  998. Active Directory, MemberOf Access
  999. Endpoint Services, Munki, Licensed Applications Best Practices
  1000. U of I Box, Email Notifications
  1001. Campus Mailing Lists, Bounce rate too high
  1002. SFB Contact Center, Rates for Contact Center Service
  1003. Networking, Lens, API Calling Context Parameters
  1004. Networking, Firewall, Powers of Two
  1005. U of I Box, NetID or name change
  1006. Skype for Business, Make and receive a video call
  1007. Skype for Business, Manage Settings for Android App
  1008. U of I Box, Accessing Box in China
  1009. Kaltura, Shibboleth error when trying to access videos on a mobile device
  1010. Email, Exchange, Mobile Device Remote Wipe and Admin Access
  1011. Office 365, Email, Exchange, Email address not registered or more than one person has the same email address
  1012. Skype for Business, E911 FAQ
  1013. Help Desk, CITL Process for Non-Degree Student Registration
  1014. KnowledgeBase - Do you want your own KnowledgeBase for your department?
  1015. Office 365, Email, Exchange, Setting up Pine or Alpine
  1016. Business Objects - EDDIE - Unable to log in or disabled account
  1017. ATLAS Scheduler - Print Classroom Schedule
  1018. ATLAS Scheduler - Block Off a Room
  1019. ATLAS Scheduler - Make a Calendar Private
  1020. ATLAS Scheduler – Create Calendars
  1021. ATLAS Scheduler - Manage Global User Permissions
  1022. Skype for Business, Exchange, and AD Accounts for Extra Help
  1023. Skype for Business, Minimizing Charges for Outside Callers in a Conference
  1024. ATLAS Time Card - How To View Your Own Time Entries
  1025. ATLAS Time Card - How to Add a New Unofficial Position
  1026. ATLAS Time Card - How to Add a New Official Position
  1027. Skype for Business, Set Skype for Business Meetings options
  1028. Event Attendance - How to Add a New Course Term
  1029. PIE, Using a custom domain
  1030. Event Attendance - How to Add an Administrator to a Group
  1031. Security - Mediease - Account Locked
  1032. EDDIE/Web Intelligence Rich Client - Shared Elements
  1033. Room LAC 243
  1034. PIE, Embed Webtools Calendar
  1035. Bomgar – How to Start a Remote Session with Bomgar Web Rep Console
  1036. ACES Digital Signage: Getting Started (Start here!)
  1037. EDDIE - UR_FIGL_College_MultiFund_Management_Report - Information
  1038. cPanel, error logging in with Safari
  1039. Illinois Compass 2g, Creating Single Groups
  1040. Virtual Hosting, Backup Service
  1041. Wiki, What are the content retention guidelines for Wiki spaces?
  1042. cPanel, How to manage MySQL databases on cPanel
  1043. cPanel, Comparing Illinois cPanel hosting and commercial providers
  1044. Virtual Hosting, Configuring and Using a VMware Server
  1045. Gradrecs: Mass upload of documents
  1046. Ugradrecs: Mass Upload of Documents
  1047. Office 365: Outlook Focused Inbox
  1048. Learn@Illinois Moodle - Using Smart View in Compass 2g to Filter by Section
  1049. EDDIE - Error Logging In
  1050. ATLAS FormBuilder - How to add content in a confirmation phase
  1051. FormBuilder - How to Create Select List Questions
  1052. FormBuilder - How to Create Checkbox Questions
  1053. Skype for Business, Make and Receive a Video Call
  1054. ATLAS FormBuilder - How to Create a Confirmation Phase
  1055. Vacation: One of our approvers mistakenly "denied" a vacation request instead of "approving" the request. How can I fix this?
  1056. Vacation: I am looking at the Usage Summary in my portal, what is the yellow caution triangle and how do I find what needs to be updated and correct the problem?
  1057. Appointments: What information do we need to setup Appointments for a new unit? What are the roles in Appointments?
  1058. Chart: What is the purpose of the “View Profiles” links?
  1059. Chart: Can I manage / modify CFOPs from other units?
  1060. Inventory: Which tablet and scanner should I use for the mobile Inventory app?
  1061. Gradrecs: How do I view/update the Area Chair list for my units Research Areas?
  1062. SFB Contact Center, Requirements for Agents and Supervisors
  1063. ATLAS Reporting - Glossary for Math Course Sequence Performance and Student Outcome Dashboards
  1064. Illinois Compass 2g, Bulk delete columns
  1065. ATLAS FormBuilder - Lifecycle - Trigger Conditions Explained
  1066. ATLAS FormBuilder - How to Create Drop-down Questions
  1067. Sesquicentennial website branding
  1068. Illinois Compass 2g, Profiles for Instructors
  1069. ACES Email Lists - Advanced - View Inactive Lists
  1070. ATLAS VacSick - How to enter multiple leave entries on same day
  1071. ATLAS Scheduler - Setting Up Term Dates
  1072. Clean Address History [Campus login required]
  1073. Illinois Compass 2g, Force completion
  1074. ATLAS Directory - Upload Photo / CV
  1075. Illinois Compass 2g, Who has permission to enroll students or add instructors to course spaces?
  1076. FormBuilder - Manage Form Responses - How to Create/Edit Report
  1077. FormBuilder - Form Group Edits - How to Edit Form Group Information: Group Name/Testing Email/Contact Information
  1078. ATLAS Exam Attendance - Testing scanner with noncurrent Mac OS
  1079. ATLAS Exam Attendance - FAQ
  1080. Campus Mailing Lists, Retiree eligibility
  1081. Networking, Lens API, password
  1082. Networking, Lens API, interface_vlan
  1083. VPN, CISCO AnyConnect, How to establish a remote connection with your work computer.
  1084. Networking, Lens, Lens API Frequently Asked Questions
  1085. Networking, Iris Scenarios: Enabling and Disabling Ports
  1086. Networking, Iris Scenarios, Changing a Port from One Network to Another
  1087. ATLAS Exam Attendance - Adding an exam session
  1088. ATLAS Exam Attendance - Adding a course administrator
  1089. UIUC Mathematics Email Migration - Vacation Message
  1090. UIUC Mathematics Email Migration - Continuity
  1091. ATLAS Directory –Adding and Removing Users, and Area Affiliations
  1092. ATLAS Directory – Adding Attributes
  1093. ATLAS VacSick - Update Banner leave
  1094. Contribute – Connecting and Making Edits
  1095. ATLAS Scheduler Global and Calendar Permissions
  1096. ATLAS Scheduler - Manage Calendar User Permissions
  1097. ATLAS Gradebook - Copying Assignment Scores
  1098. ATLAS Gradebook - Using basic grade calculation formulas
  1099. ATLAS Gradebook - Assigning letter grades
  1100. EWS Lab Hours & Locations
  1101. Canvas, Accessibility Issues with File Downloads
  1102. SCS Process for Incoming Shipments
  1103. SCS Cores Physical Distancing
  1104. University Bursar - What are the benefits of having an Authorized Payer?
  1105. Canvas, Instructors, Rename or Change Course Title
  1106. University Bursar - How can I request a credit for a refundable fee?
  1107. Endpoint Services, Munki, Updating Adobe Deployments
  1108. Learn@Illinois Moodle - Connecting with Digication e-Portfolio
  1109. Email, Guidelines and best practices for Massmail, bulk mail, and survey mail
  1110. Illinois App, Viewing your building entry status in your wallet
  1111. Security, CISDSC, IT04 Compliance [Campus login required]
  1112. Security, CISDSC, IT10 Compliance [Campus login required]
  1113. Active Directory, Test Forest
  1114. Online Learning, Campus Learning Management Systems
  1115. Illinois Compass 2g, Student doesn't see all their classes or some are wrong
  1116. University Bursar - How do I receive my student account refund?
  1117. University Bursar - When will I get my refund?
  1118. University Bursar - Where is my refund?
  1119. Tableau File Management, Naming and Version Control
  1120. ISA User Access - Renewal
  1121. University Bursar - How can I get my address on the IRS Form 1098-T corrected?
  1122. University Bursar - Who receives an IRS Form 1098-T?
  1123. VPN, CISCO AnyConnect, Mac OS Version compatibility
  1124. VPN, CISCO AnyConnect, Library Access Issues, Library Resources and the VPN
  1125. VPN, CISCO AnyConnect, VPN Clients for Other Systems
  1126. VPN, CISCO AnyConnect, Installation Instructions for Windows 7, 8, 10
  1127. VPN, CISCO AnyConnect, Error message "The feature you are trying to use is on a network resource that is unavailable"
  1128. VPN, Cisco AnyConnect, Upgrading To New Versions For Windows, Mac and Linux (64bit)
  1129. VPN, CISCO AnyConnect, Failed to initialize connection subsystem
  1130. GSLB, Global Service Load Balancing
  1131. VPN, Virtual Private Networking (VPN) for Mobile
  1132. Cisco AnyConnect Socket Filter for Mac OS Big Sur
  1133. Client Services Support, AITS 2FA VPN Connections Overview
  1134. Client Services Support, AITS 2FA VPN Connection (Windows SSTP Duo Push or Calls)
  1135. Client Services Support, AITS 2FA VPN Connection (Windows IKEv2 Duo Push or Calls)
  1136. Client Services Support, AITS 2FA VPN (Mac IKEv2 Duo Push or Calls)
  1137. Client Services Support, AITS 2FA VPN Connection (Windows SSTP for Duo Tokens)
  1138. K2 Error on Email Field
  1139. University Bursar - How do I rebalance my UI-Pay Payment Plan budget?
  1140. Canvas@Illinois, Support
  1141. CLSC Space Reservation
  1142. ACES Digital Signage: Sharing internal and external content on ACES signage
  1143. Canvas, Illinois Compass 2g, Requesting Guest Access
  1144. Adding non-ChBE / Chemistry grads and post-docs to ChBE / Chemistry mailing lists and access to ChemOffice [Campus login required]
  1145. Vetstar - Research Account Creation Request and Setup
  1146. Kaltura, Integration with Canvas
  1147. Client Services Support, AITS VPN (Mac)
  1148. Office 365, Email, Exchange, How to redirect or forward Exchange email to a different email account using an Outlook desktop client
  1149. Email, How to stop forwarding to an alternate email address
  1150. Tableau - Where can I get a license?
  1151. Skype for Business, All agents in a response group ring when a calls comes in, even those in other calls
  1152. Tech Services Endpoint Services, Munki, Offboarding Munki Devices
  1153. Outlook - Calendar - Sharing your Outlook calendar
  1154. Zoom - webinar license in ACES
  1155. Ordering - Computer Equipment - Ordering Dell Desktops and Laptops - e-Quotes
  1156. Webstore, Accessing after leaving the University
  1157. Tips for Avoiding Phishing, Identity Theft, and other Scams
  1158. Microsoft Teams - Disabling Auto-Start Application
  1159. Networking, Firewall, Service Plan Details
  1160. Skype for Business, Call forwarding and simultaneously ring
  1161. Help Desk, Tech Support Referral Resources
  1162. Argus - Classic - Adding the Server to Client
  1163. Learn@Illinois Moodle - Adding Users
  1164. Learn@Illinois Moodle - Student - Viewing Grades
  1165. WebStore, SAP2000 Error #17, License Not Found
  1166. Windows - Default Apps
  1167. WebStore, Moving your items to a different ArcGIS Online account
  1168. WebStore, Using your data with a WebStore Virtual App
  1169. Webstore, Navigating Your WebStore Order History
  1170. Webstore, Purchasing an Apple App
  1171. Webstore, MATLAB installer quits after configuring Microsoft Visual C++ Redistributable
  1172. Web Intelligence Rich Client - "No Business Layer Sent Back From Server" Error
  1173. Zoom - Checking your Client Version
  1174. Kaltura, Adding chapters to media
  1175. HDFS 206 Portfolio Access
  1176. NMR-UNITY INOVA 500WB NMR System
  1177. EWS Labs, EWS Software Request Policy
  1178. Learn@Illinois Moodle - Student - Inserting an Image
  1179. Email, Google Apps @ Illinois, Getting Started with Google Apps @ Illinois
  1180. Safer Illinois, Vaccine Data in Safer Illinois
  1181. Learn@Illinois Moodle - Using Log Reports to See Student Activity
  1182. Kaltura, Record lectures on your laptop
  1183. EWS Labs, Advertising on the EWS Lab backgrounds
  1184. EWS Labs, "Logon method not allowed" error message
  1185. EWS Labs, General vs. Departmental
  1186. EWS Labs, Using Android Studio in the EWS Windows Labs
  1187. EWS Labs, Python Virtual Environments for EWS
  1188. EWS Labs, Guest accounts
  1189. EWS Labs, Installing Optional Software
  1190. Banner - Help
  1191. Canvas, Dropped student has access to course space
  1192. ClassTech, Troubleshooting, Resident PC Display
  1193. ATLAS Web Framework - Introduction & list of current departments
  1194. Vetstar - Discharging a Patient
  1195. VPN, CISCO AnyConnect, Installing the Cisco AnyConnect VPN on Android, Kindle, Chromebook
  1196. UIUC AnyWare, Uploading and Downloading Files
  1197. Endpoint Security, Malwarebytes Remediation for CrowdStrike, Prerequisites [Campus login required]
  1198. Zoom, What is Zoom?
  1199. Learn@Illinois Moodle - Feedback Activity
  1200. Learn@Illinois Moodle - Making Announcements with the Announcements Forum