1. Kaltura Capture (Known Issue) - Uploads from Version 4.2.110
2. Technology Enhanced Classrooms, Mechanical Engineering Building 335
3. Password, Housing, Space Reservation System
4. ICS - How to Submit Wide Format Poster
5. Office 365, Email, Exchange, Error message about insufficient space for rules
6. VPN, Security Benefits
7. Technology Services Wi-Fi Help Portal-Illinois Faculty, Staff and Students-Chromebook
8. cPanel, Getting access and setting permissions
9. Canvas, Access the Canvas Training Portal
10. Departmental Classrooms, Loomis Laboratory 276
11. WebStore, Install Adobe Creative Cloud Software on a another computer
12. Skype for Business, E911 General Information
13. IT Pros, Contacts, Building Managers
14. Departmental Classrooms, Hydrosystems Lab 1518
15. Identity Management, Tools, Cerebro Overview [Campus login required]
16. Webstore, Error when applying new SAS license file
17. Endpoint Services, Workspace ONE, Requesting Location Data
18. Technology Enhanced Classrooms, Lincoln Hall 1057
19. Departmental Classrooms, Transportation Building 306A
20. Illinois App, Incorrect Building Status
21. Webstore, Refund Policy
22. Canvas, Creating a true/false quiz question
23. Wiki, How to add Active Directory group permissions
24. Departmental Classrooms, Talbot Laboratory 225A
25. Webstore, Microsoft software activation on computers not connected to the UI network
26. Technology Enhanced Classrooms, Noyes Laboratory of Chemistry 303
27. Departmental Classrooms, Everitt Laboratory 1252
28. Client Services Support, Remote Work IT Guidelines
29. Security, Policy, Access to employee's email/files/folders by someone other than employee
30. Office 365, Email, Exchange, Outlook, Sent mail not being saved in the Sent Items folder
31. U of I Box, Session Timeout
32. Canvas, Sections, SIS/Registrar-Affiliated, Base/Default
33. Endpoint Services, MECM, How should I request that the service add specific software?
34. Campus Mailing Lists, Check if a message went to a list
35. Kaltura, Analytics and AdBlockers
36. Technology Enhanced Classrooms, Campus Instructional Facility 4018
37. Digital Signage, Quick Player Status
38. Canvas, Creating a formula quiz question with a single variable
39. Identity Management, Staff, NetID transfer from another campus
40. Email, Google Apps @ Illinois, Google Groups
41. VPN, CISCO AnyConnect, Default server is incorrect in dropdown menu, Windows, Mac
42. Technology Enhanced Classrooms, Bevier Hall 242
43. Canvas, Checking Grades for Students
44. Skype for Business, How to reset role-based account password
45. Departmental Classrooms, Huff Hall 3015
46. Help Desk, What department Help Desks are available?
47. Technology Enhanced Classrooms, Education Building 323
48. Canvas, Using the To-Do List for Students
49. Departmental Classrooms, Bevier Hall 328
50. Security, I can't run QuickTime anymore
51. Departmental Classrooms, Newmark Civil Engineering Building 2311
52. Technology Enhanced Classrooms, Foreign Languages Building 1136
53. Webstore, Microsoft Enterprise CAL Suite
54. Zoom, Updating your Desktop Client
55. Kaltura, Toggle comments on and off
56. Endpoint Security, CrowdStrike, Supported Operating Systems
57. Departmental Classrooms, Newmark Civil Engineering Building 2117
58. Technology Enhanced Classrooms, Campus Instructional Facility 0036
59. U of I Box, Dropbox feature
60. Illinois Compass 2g, Creating self-enrollment for a course
61. Technology Enhanced Classrooms, Gregory Hall 100
62. Office 365, Email, Exchange, Thunderbird
63. Technology Enhanced Classrooms, David Kinley Hall 222
64. Endpoint Services, Munki, MunkiAdmin
65. Wiki, Requesting Guest Users
66. Email, Missing Emails
67. Kaltura, Include PowerPoint Slides in a video
68. Illinois Compass 2g, New Text Editor
69. College of FAA: Operating System Support
70. cPanel, How to install Drupal on cPanel
71. Departmental Classrooms, Siebel Center for Computer Science 0220
72. Browsers, Clearing Cache and Cookies
73. WebStore, Installation Instructions for Software Distributed by WebStore
74. Zoom, What type of information is approved to share in a Zoom meeting?
75. Campus Mailing Lists, Request a new list
76. Departmental Classrooms, Engineering Hall Room 110D
77. ClassTech, Troubleshooting, Transparency Projector
78. VPN, Frequently Asked Questions
79. Azure, How to Request a Subscription
80. Virtual Hosting, Configuring and Using a VMware Server
81. Email, Moving Your Email to Another Service
82. Endpoint Services, MECM, Unlock MECM objects
83. Endpoint Services, MECM, How do I provide off-campus support for my endpoints?
84. Active Directory, How to tell if your computer is joined to an Active Directory
85. PIE, Embed Webtools Calendar
86. Illinois App, Illini ID
87. Technology Enhanced Classrooms, Burrill Hall 140
88. Webstore, Licensing rules for software
89. Email, Spam Control, How to release a message from quarantine or digest
90. Technology Enhanced Classrooms, Siebel Center For Computer Science 1103
91. Email, How to set up email forwarding
92. Help Desk, FAQs for Remote Campus
93. Webstore, Matlab error "The maximum number of users for Toolbox has be reached"
94. Canvas, How to create a quiz
95. Security, FERPA
96. Technology Enhanced Classrooms, Materials Science and Engineering 4101
97. Office 365, Email, Exchange, Outlook, Add a second account to Outlook
98. Technology Enhanced Classrooms, Loomis Laboratory 151
99. Email, Exchange, Global Address List
100. Technology Enhanced Classrooms, Gregory Hall 313
101. Campus Monitoring, Configuring your notification preferences [Campus login required]
102. Departmental Classrooms, Electrical and Computer Engineering Building 3073
103. Splunk, Service
104. System HR Services, How to access your W-2
105. Email, Spam Control, URL defense re-writing frequently asked questions
106. Security, Password Scramble
107. Shibboleth, How to configure Shibboleth logout behavior
108. Networking, Remote Desktop Gateway Service, Configuring Windows To Allow Remote Connections
109. Campus Mailing Lists, Retiree eligibility
110. Technology Enhanced Classrooms, Siebel Center For Computer Science 1304
111. Digital Signage, Cannot view properties of locations and/or players
112. Canvas, Turnitin
113. i-card, How do I create a UIN?
114. Active Directory, How does my department obtain an Organizational Unit (OU)?
115. Shibboleth, Establishing Your Service in the I-Trust Federation
116. Technology Enhanced Classrooms, Armory 429
117. Canvas, Assignment submissions as a student
118. Research IT, Contact information
119. Departmental Classrooms, Law Building Room F
120. Technology Enhanced Classrooms, Gregory Hall 317
121. Technology Enhanced Classrooms, David Kinley Hall 114
122. Google Apps @ Illinois, Importing Google Takeout email into personal Gmail account
123. cPanel, Suggestions for Class instructors
124. Illinois Compass 2g, Announcements
125. Departmental Classrooms, Siebel Center for Computer Science 1312
126. Technology Enhanced Classrooms, Foreign Languages Building 1048
127. WebStore, SPSS Code has activated but error reports no license found.
128. Email, Spam Control, Managing Safe and Block Lists
129. System HR Services, How to Login
130. Departmental Classrooms, Electrical and Computer Engineering Building 5034
131. Office 365, Email, Exchange, Delegates
132. Technology Enhanced Classrooms, English Building 303
133. U of I Box, Box Sync, Deleting or Unsyncing Folders
134. Wiki, Error logging in
135. Departmental Classrooms, Electrical and Computer Engineering Building 3013
136. Endpoint Services, Adobe Creative Cloud 2022, 2021, 2020, and 2019
137. AITS, Service Desk, Banner/Enterprise
138. cPanel, Using the AWS command line
139. Wiki, Is it possible to give access to single users on a given wiki page?
140. NetID, Undergraduate to Graduate Transition
141. Endpoint Services, MECM, How do I provision a distribution point for MECM?
142. Webstore, MATLAB installer quits after configuring Microsoft Visual C++ Redistributable
143. Departmental Classroom, Wohlers Hall 243
144. Skype for Business, IP Phone Error, Cannot download certificate because domain is not accessible
145. Canvas, Finalize Grades
146. Technology Enhanced Classrooms, Noyes Laboratory of Chemistry 300
147. ClassTech, Mersive Solstice Configuration for IT Pros
148. Kaltura, Publishing media to media space
149. Technology Enhanced Classrooms, Electrical and Computer Engineering Building Room List
150. Departmental Classrooms, Siebel Center for Computer Science 0224
151. Departmental Classrooms, Materials Research Laboratory 202
152. Networking, Firewall Mostly Closed Group Details
153. Google Cloud Platform, How to Request a Subscription
154. Google Apps @ Illinois, Restoring Deleted Files and Email
155. Amazon Web Services, Requesting an Account
156. Tech Services, Service Management Office, Published Service Level Agreements
157. Security, CISDSC, IT10 Compliance [Campus login required]
158. Technology Enhanced Classrooms, Lincoln Hall 1053 (Theater)
159. Illinois Compass 2g, How to change student's availability in a course
160. Skype for Business, Make and Receive a Video Call
161. Canvas, Temporarily Extend Course Access to Student(s)
162. Webstore, Error Activating Windows from the Campus Agreement
163. Cybersecurity, Logging Practices for Application Developers
164. cPanel, Creating websites on cPanel
165. Technology Services, Virtual Private Networking (VPN) Changelog
166. Skype for Business, Conference Call and IP Phone PIN
167. Webstore, Renewing annual Mathematica license
168. Canvas, Deleting a file or folder
169. Office 365, Email, Exchange, Missing Appointments in Outlook Calendar
170. Canvas, McGraw, Cengage, Wiley, Pearson, MacMillan online materials
171. Endpoint Services, Munki, Accessing Your Repository
172. Security, Can students have access to system logs?
173. RightFax, Problem Converting Fax Body or Cover Sheet
174. Departmental Classrooms, Electrical and Computer Engineering Building 1068
175. Webstore, Choosing an operating system when purchasing a computer for your department
176. U of I Box, Protecting PHI with Box Health Data Folders Policies and Guidelines
177. Departmental Classrooms, Electrical and Computer Engineering Building 2014
178. Endpoint Services, MECM, Out-of-Box Imaging
179. Office 365, Email, Exchange, How does changing NetID impact the Exchange service?
180. Networking, Lens API, vlan
181. Canvas, Instructors, How to delete, edit, rename or adjust rosters for a space request
182. Digital Signage, Deploying Content
183. Office 365, Microsoft Teams Training
184. Illini Alert, How do I unsubscribe?
185. Technology Enhanced Classrooms, Animal Sciences Lab 131
186. Technology Enhanced Classrooms, Architecture Building 301
187. Canvas, Download student assignment submissions
188. Skype for Business, IP Phones, Configuration and Installation, Certificate Web Service error
189. Networking, Lens API, RESTful LENS API Object Types
190. 2FA, Authenticating without network access
191. Technology Enhanced Classrooms, Siebel Center For Computer Science 1404
192. Networking, Cost of a departmental network
193. Skype for Business, Participate in Online Meetings with Skype for Business Web App
194. Campus Mailing Lists, How-to and Frequently Asked Questions
195. Technology Enhanced Classrooms, Henry Administration Building 149
196. Canvas, How To Enable Microsoft’s Immersive Reader
197. Endpoint Services, Munki, 32-bit application support
198. U of I Box, Leaving the University, Deprovisioning
199. Illinois Compass 2g, Grade Center
200. Departmental Classrooms, Freer Hall 224
201. Technology Enhanced Classrooms, Foreign Languages Building 1018
202. VPN, Configuration for local LAN access
203. Email, Spam Control, Stopping mail to @uiuc.edu but keeping @illinois.edu email
204. Illinois Compass 2g, Adding A File Attachment
205. Technology Enhanced Classrooms, Noyes Laboratory of Chemistry 100
206. Departmental Classrooms, Electrical and Computer Engineering Building 5032
207. U of I Box, Family Educational Rights and Privacy Act information
208. ClassTech, Network Request
209. SFB Contact Center, TouchPoint Software Upgrades
210. Endpoint Security, Malwarebytes Premium for Students, Installation Instructions
211. Facilities, Contacts, OnSite Consulting
212. Kaltura, Record a Zoom meeting with two feeds
213. Skype for Business, Set Phones options
214. cPanel, What IP addresses will be assigned to cPanel-hosted websites?
215. Departmental Classrooms, Siebel Center for Computer Science 3124
216. Web Hosting, RSO Ownership Transfer Procedure
217. WebStore, SPSS warns, You do not have the correct administrator privileges
218. Campus Mailing Lists, Reply-to Address Errors
219. Departmental Classrooms, Stock Pavilion 110
220. Technology Services Printing, Print History
221. Shibboleth, "Shibboleth has encountered an error"
222. Shibboleth, Setting up a Service Provider
223. cPanel, How to install WordPress on cPanel
224. Technology Enhanced Classrooms, Micro and Nanotechnology Laboratory Room List
225. Email, Active Directory, How to Change Preferred Name for Students
226. Technology Enhanced Classrooms, Armory Room List
227. VPN, CISCO AnyConnect, VPN Clients for Other Systems
228. Wiki, How do I use the Confluence Wiki Space?
229. Technology Enhanced Presentation Space, Levis Faculty Center 424
230. Canvas, How instructors can share files that students can see but not download
231. Amazon Web Services, Office Hours
232. Endpoint Security, CrowdStrike, Exclusions
233. Skype for Business, Minimum Client Versions Required
234. Technology Enhanced Classrooms, Henry Administration Building 140
235. Skype for Business, Updating Skype for Business Office 365 Versions
236. Departmental Classrooms, Electrical and Computer Engineering Building 4034
237. Webstore, Changes to the Autodesk software license
238. Kaltura, Scheduling a video to publish in the future
239. ClassTech, Troubleshooting, iTunes Video Won't Play
240. Departmental Classrooms, Engineering Hall 406B1
241. Departmental Classrooms, Engineering Hall 312
242. Webstore, Using a Banner Account instead of Credit Card
243. Canvas, Creating a Survey
244. Skype for Business, Minimizing Charges for Outside Callers in a Conference
245. NetID Claim, Employees, UI New Hire
246. Departmental Classrooms, Mechanical Engineering Laboratory 1001
247. Security Compliance, Electronic Data, Disk, SSD, or Other Storage Device Disposal
248. Kaltura, Channel membership
249. Departmental Classrooms, Grainger Engineering Library 433
250. Canvas, New Quizzes Feature Comparison
251. Skype for Business, E911 FAQ
252. Illini-Alert, FAQ
253. Canvas, Accessible Keyboard Shortcuts
254. Zoom, Instructors, Best Practices
255. Networking, Lens API, subnet
256. Departmental Classrooms, Kiln 122
257. Digital Signage, Exchange Calendars & O365
258. PIE, Block Editor Options
259. Campus Mailing Lists, What are the different mail list types?
260. Technology Enhanced Classrooms, Armory 146
261. Technology Enhanced Classrooms, Armory 101
262. Technology Enhanced Classrooms, David Kinley Hall 111
263. Skype for Business, Features within the Outlook Web App
264. Departmental Classrooms, Education Building 242
265. Microsoft Teams - FAQs
266. Technology Enhanced Classrooms, English Building 104
267. Kaltura, Searching for media
268. Office 365, Email, Outlook, Unable to open links within an email that's in my Junk Folder (spam control digests)
269. Illinois Compass 2g, Students, Instructors, How to embed an Image
270. Technology Enhanced Classrooms, Lincoln Hall 1002
271. Technology Enhanced Classrooms, Foreign Languages Building G-20
272. Canvas, Profile and User Settings
273. Zoom, Usage in China
274. Illinois Compass, Restored course limitations
275. Technology Enhanced Classrooms, Loomis Laboratory 158
276. Technology Enhanced Classrooms, English Building 160
277. Zoom, Embedding your Zoom cloud recordings in Illinois Canvas, Compass2g (Blackboard) or Learn@Illinois (Moodle)
278. Illinois Compass 2g, Viewing the course roster
279. Illinois Compass 2g, Email
280. Canvas@Illinois - Requesting Guest (sponsored affiliate) Learning Accounts [Campus login required]
281. VPN, CISCO AnyConnect, Uninstalling on a Mac
282. Kaltura, Obtaining embed code or link for media
283. Mac OS, How to rename computer via scutil
284. Illinois Compass 2g, Submission Receipts for Assignments
285. Tech Services, Our Intranet Access
286. Zoom, Minimum client version requirement
287. Office 365, Daily Briefing Email
288. Skype for Business, Set up a meeting in Outlook
289. cPanel, Understanding cPanel
290. Departmental Classrooms, Siebel Center for Computer Science 2102
291. Illinois App, App is not available in my country's app store
292. WebStore, MATLAB Activation Key Error #7000
293. Technology Enhanced Classrooms, Mechanical Engineering Building 135
294. Skype for Business, Video Conferencing Attendees Don't Stay in Lobby Before Conference
295. Zoom, Breakout Rooms
296. Technology Enhanced Classrooms, Altgeld Hall 347
297. Email, Google Apps @ Illinois, Frequently Asked Questions (FAQs) for Faculty, Staff, and Graduate Students
298. Help Desk, Contacts for Non-Technology related COVID-19 Questions
299. cPanel, Getting started with web stats
300. Departmental Classrooms, Electrical and Computer Engineering Building 3015
301. Technology Enhanced Classrooms, Gregory Hall 113
302. WebStore, SAP2000 Error #17, License Not Found
303. Illinois Compass 2g, Course Roles
304. cPanel, Softaculous Drupal installation does not include install.php
305. Technology Enhanced Classrooms, Campus Instructional Facility 0018
306. Shibboleth, OpenSAML Fatal Profile Exception
307. Kaltura, Integration with Canvas
308. Qualys, Modify Notification Options
309. Technology Enhanced Presentation Space, Levis Faculty Center 307
310. ICS, Wide-format poster printing available at English Building
311. cPanel, Advanced Drupal topics
312. VPN, Off-Campus Customers
313. Office 365, Email, Exchange, How to request an Exchange account
314. Technology Enhanced Classrooms, Psychology Building Room List
315. Skype for Business, Address book sync delay
316. Departmental Classrooms, Loomis Laboratory 430A
317. Webstore, Abaqus tokens
318. Campus Mailing List, Virus & Spam Prevention
319. Skype for Business, Keyboard shortcuts for Skype for Business
320. Departmental Classrooms, Micro and Nanotechnology Laboratory 2000C
321. Zoom: Issues joining a restricted meeting or webinar
322. Webstore, Windows for Mac
323. Canvas, Adding a user
324. Technology Enhanced Classrooms, Lincoln Hall 1060
325. Departmental Classrooms, Digital Computer Lab 2436
326. Office 365, Email, Exchange, Recovering Deleted Items in Exchange
327. Webstore, Credit Card Refund Processing time
328. Tech Services, Customer Satisfaction Survey, TDX Survey Request Email
329. U of I Box, Getting Started
330. Departmental Classrooms, Electrical and Computer Engineering Building 2072
331. Webstore, Purchase free or discounted software
332. Technology Enhanced Classrooms, Noyes Laboratory of Chemistry 304
333. Departmental Classrooms, Everitt Laboratory 1248
334. Endpoint Security, CrowdStrike, Installation via Munki & MECM
335. Office 365, Email, Exchange, Sharing calendar with non-UIUC affiliate
336. VPN, CISCO AnyConnect, How to configure your router or firewall.
337. Qualys, Generating Vulnerability Reports [Campus login required]
338. Endpoint Services, MECM, Windows 7 to Windows 10 upgrade strategy for MECM endpoints
339. Campus Mailing Lists, Owner Duties
340. Google Apps @ Illinois, Exporting Data Using Google Takeout
341. Technology Enhanced Classrooms, Campus Instructional Facility 1035
342. Digital Signage, Scheduling Content
343. Canvas, Creating a quiz with a question group linked to a question bank
344. Shibboleth, Cannot locate KDC
345. Security, Freedom of Information Act, FOIA
346. Endpoint Security, Malwarebytes Remediation for CrowdStrike, Prerequisites [Campus login required]
347. Technology Enhanced Classrooms, Bevier Hall 180
348. Canvas, Teacher Assistant Role
349. Kaltura, Zoom Cloud Recordings
350. Departmental Classrooms, Huff Hall 3019
351. cPanel, How to get a custom domain
352. Technology Enhanced Classrooms, Education Building 162
353. Illinois Compass 2g, Canvas, IDOT
354. Endpoint Security, Windows Updates, Security Best Practices [Campus login required]
355. Departmental Classrooms, Meat Science Laboratory 120
356. Departmental Classrooms, Talbot Laboratory 104
357. Technology Enhanced Classrooms, Foreign Languages Building 1134
358. Webstore, Licensing rules for software on WebStore
359. cPanel, Using Shibboleth to control who can see your website
360. Kaltura, Replacing media source
361. Virtual Hosting, Veeam Backup Additional Information
362. Departmental Classrooms, Everitt Laboratory 0201
363. Campus Instructional Facility
364. U of I Box, Difficulty with syncing files
365. Kaltura, User does not exist error
366. Technology Services Printing, Print Refunds, Billing
367. Departmental Classrooms, Digital Computer Lab L520
368. Technology Enhanced Classrooms, David Kinley Hall 307
369. Skype for Business, Share your desktop or a program
370. Wiki, Attaching files
371. Office 365, Email, Exchange, Forwarding Exchange Email to Another Account
372. Office 365 ProPlus, Device Based Subscription
373. Zoom, Recording to cloud or Illinois Media Space
374. College of FAA: Lab / Student Printing: DURP
375. cPanel, Quick Starts
376. Departmental Classrooms, Loomis Laboratory 464
377. Help Desk, CITL Process for Non-Degree Student Registration
378. Webstore, Accessing after leaving the University
379. Password Registrar, What is a password registrar?
380. Active Directory, Local Administrator Password Solution
381. Departmental Classrooms, Everitt Laboratory 3100
382. ClassTech, Document Camera Set Ups for Fall 2021-Spring 2022 (Covid)
383. VPN, Virtual Private Networking (VPN) for Mobile
384. Azure, Virtual Machine Classifications
385. Departmental Classrooms, Foreign Languages Building Lucy Ellis Lounge
386. Departmental Classrooms, Everitt Laboratory 0482
387. Endpoint Services, Adobe Creative Cloud, Removing Unauthorized Versions
388. Endpoint Services, MECM, Requesting and applying drivers
389. PIE, Combating Comment Spam
390. Skype for Business, How to Create a Skype for Business Conference
391. Email, Google Apps @ Illinois, Access Your Google Email and Calendar
392. Webstore, ESRI ArcGIS software license is in need of a repair operation
393. Email, Spam Control, Viewing Your Whole Quarantine
394. Technology Enhanced Classrooms, Siebel Center For Computer Science 1131
395. IT Pros, Mailing lists, tools, and regular events for campus IT professionals
396. Zoom, How do I start or schedule a Zoom Meeting?
397. Webstore, How do I order another copy of a product I've already purchased?
398. Canvas, Assignments
399. Office 365, Email, Exchange, How to check quota
400. Canvas, Use Respondus to Publish a Test
401. Security, Vulnerability Scanning Program, General Information
402. Technology Enhanced Classrooms, Lu Mechanical Engineering Building 2055
403. PIE, Adding users
404. Endpoint Backup, CrashPlan, Escalation
405. Technology Enhanced Classrooms, Psychology Building 32
406. Campus Monitoring, Customizing your dashboard [Campus login required]
407. Departmental Classrooms, Siebel Center for Computer Science 3401
408. Endpoint Services, Munki, What is Multi-Tenant Munki?
409. SSL Certificates, OSX Installation Info for SSL Certificates
410. Active Directory, Creating an OU in Active Directory
411. Canvas, Behavior With Term, Course and Section Dates
412. U of I Box, Box Apps approved for use with Box High Risk Data Folder [Campus login required]
413. Security, Policy, Access to deceased relative's account
414. Security, Unauthorized use of accounts
415. Networking, Iris Scenarios: Searching for MAC Addresses
416. Technology Enhanced Classrooms, Gregory Hall 223
417. Digital Signage, Using duration in FWi Content Manager
418. Canvas, Syncing your calendar for instructors
419. Active Directory, Special Authorizations
420. Active Directory, Group Policy, not working after MS16-072 applied
421. Illinois Directory, How to change your address or phone number
422. Technology Enhanced Classrooms, Armory 386
423. Canvas, Granting extra time on a quiz
424. Research IT, Portal FAQ
425. Departmental Classrooms, Law Building Room A
426. Technology Enhanced Classrooms, Gregory Hall 319
427. Technology Enhanced Classrooms, Davenport Hall 338
428. Skype for Business, General Information
429. NetID Center, "User not found in Midpoint" error when changing password
430. Illinois Compass 2g, Content Areas
431. Departmental Classrooms, Newmark Civil Engineering Building 3310
432. Technology Enhanced Classrooms, Foreign Languages Building 1046
433. LinkedIn Learning, Mobile devices
434. Email, Spam Control, How to remove an email address from blocked senders list
435. Admissions, Aleks Placement Test
436. Departmental Classrooms, Electrical and Computer Engineering Building 2016
437. Admissions, How to Upload Financial Aid Documents
438. Technology Enhanced Classrooms, English Building Room List
439. U of I Box, Leaving the University, Migrating your data
440. Kaltura, Tagging media
441. Departmental Classrooms, Advanced Transportation Research and Engineering Laboratory 109
442. Endpoint Backup, CrashPlan, How to install CrashPlan Backup Application
443. Kaltura, Channel settings
444. cPanel, Using Cron
445. Wiki, How to search within a space
446. Office 365, Email, Exchange, Email address not registered or more than one person has the same email address
447. PIE, How do I use publish.illinois.edu?
448. Webstore, Software doesn't work when connected to the campus VPN
449. Departmental Classroom, Wohlers Hall 241
450. Technology Enhanced Classrooms, Noyes Laboratory of Chemistry 203
451. i-card, How do I find my UIN?
452. Technology Enhanced Classrooms, Noyes Laboratory of Chemistry Room List
453. Skype for Business, All agents in a response group ring when a calls comes in, even those in other calls
454. Kaltura, Uploading media files and original copies
455. Technology Enhanced Classrooms, Engineering Hall Room List
456. Technology Services at Illinois, UIUC Tech Help Center Changelog
457. Departmental Classrooms, Transportation Building 306B
458. Networking, Firewall, Mostly Open + UI Group Details
459. Azure, Networking ExpressRoute
460. Google Apps @ Illinois, Google Custom Search Engines
461. Networking, Residence Halls, URHnet, How to contact a NetTech
462. Active Directory, U of I Resources in AWS
463. Security, CISDSC, IT04 Compliance [Campus login required]
464. Technology Enhanced Classrooms, Noyes Laboratory of Chemistry 157
465. SFB Contact Center, Rates for Contact Center Service
466. Skype for Business, Joining a meeting
467. Cell Phones, Procedures
468. Webstore, Verifying 32-bit or a 64-bit version of Windows
469. Endpoint Services, Munki, What do I do if Multi-Tenant Munki doesn't have software I need?
470. U of I Box, Changing Campus
471. Canvas, Creating a registrar-affiliated course copy
472. Microsoft 365, Microsoft Teams Audio Conferencing
473. Zoom, Quickstart Guide
474. Webstore, Purchase of personal use software with a CFOP or Banner account
475. Canvas, Setting Notification Preferences as a Student
476. Office 365, Email, Outlook inbox corruption (missing email, can't open email, etc.)
477. Canvas, Quotas
478. Zoom, How to protect your sessions
479. Endpoint Security, CrowdStrike, Quarantined Files [Campus login required]
480. Kaltura, Adding slides to media
481. Departmental Classrooms, Siebel Center for Computer Science 4407
482. Canvas, Student User Accessibility Options
483. Kaltura, Add a Hot Spot to a video
484. Security, Cybersecurity Training and Awareness Overview
485. Departmental Classrooms, Newmark Civil Engineering Building1239A
486. Endpoint Services, MECM, Create a self-service, interactive software deployment
487. Office 365, Email, Exchange, Calendar, Outlook, Missing Meeting, Appointment Requests
488. Email, Google Apps @ Illinois, Resolving Conflicting Accounts
489. Canvas, Space Request tool asking for course rubric
490. Digital Signage, RSS feed in "Story Style"
491. Technology Enhanced Classrooms, Speech and Hearing Science Building Room List
492. Technology Enhanced Presentation Spaces, Levis Faculty Center Room List
493. Technology Enhanced Classrooms, Altgeld Hall 143
494. Technology Enhanced Classrooms, Architecture Building 302
495. Canvas, Digication
496. Skype for Business, Response Group Agents Hear Beeping
497. Networking, Iris Scenarios: Search and Sort Tools
498. 2FA, No password, 2FA device, or bank account on file
499. Technology Enhanced Classrooms, Campus Instructional Facility 4035
500. Cybersecurity, Example Development Standards
501. Skype for Business, Join a Meeting or an Audio or Video Conference Call with Android
502. Campus Mailing Lists, Account Password
503. Technology Enhanced Classrooms, Henry Administration Building 156
504. Technology Enhanced Classrooms, English Building 119
505. Office 365, Email, Exchange, Global Address List, Remove / Hide address from the GAL
506. Campus Mailing Lists, Guidelines
507. Illinois Compass 2g, Text in Illinois Compass 2g
508. Technology Services, Munki Changelog
509. Technology Enhanced Classrooms, Foellinger Auditorium
510. VPN, Cisco AnyConnect, Installing VPN on other operating systems
511. Email, Spam Control, Email or attachment disappears
512. Illinois Compass 2g, Add a link to a content area
513. Technology Enhanced Classrooms, Roger Adams Laboratory 116
514. Departmental Classrooms, Materials Science and Engineering 322
515. Endpoint Security, CrowdStrike, Getting Started with CrowdStrike
516. Endpoint Services, Munki, Using Log Files to Troubleshoot Munki and MunkiReport
517. SFB Contact Center, Account Deactivation Requests for Agents or Supervisors
518. Technology Enhanced Classrooms, Foreign Languages Building G-18
519. Networking, Illinois Research Network
520. Canvas, Benefits of Turnitin
521. Skype for Business, Using it on Windows
522. cPanel, What security considerations are my responsibility as a cPanel website owner?
523. Departmental Classrooms, Engineering Hall 301
524. Office 365, Email, Exchange, Configure Outlook for Windows
525. Kaltura, Creating a Channel Playlist
526. RightFax, Centrex, Dialing Pattern for Faxes
527. Illinois Compass 2g, Direct Submit
528. Office 365, Email, Configure the Mail and Calendar app for iPhone or iPad
529. Email, Spam Control, URL defense, re-writing
530. Technology Enhanced Classrooms, Ceramics Building Room List
531. Departmental Classrooms, Chemistry Annex 2012
532. Technology Enhanced Classrooms, Roger Adams Laboratory Room List
533. Help Desk, Tech Support Referral Resources
534. Kaltura, Browser use and compatibility, Cookie problems
535. Networking, Firewall, Fully Open Group Details
536. Wiki, creating page templates
537. Technology Enhanced Classrooms, Animal Sciences Lab Room List
538. Illinois Compass 2g, Use Respondus to Retrieve Test Questions
539. Data Center Shared Services (DCSS), Information and Escalation
540. Security, Software, Anti-Virus, Home Solutions
541. Email, Encryption of email messages
542. Technology Enhanced Classrooms, Lincoln Hall 1020
543. Skype for Business, Robo Calls, Suspicious phone calls from University phone numbers
544. Departmental Classrooms, Everitt Laboratory 1244
545. Webstore, Microsoft Volume License Office / Windows not genuine and has expired message
546. LinkedIn Learning, Getting Started
547. Illinois Compass 2g, Add a discussion board link to Compass 2g course menu
548. Departmental Classrooms, Electrical and Computer Engineering Building 3026
549. cPanel, Force HTTPS Redirect
550. Webstore, Purchases on Banner Account Statments
551. Canvas, Creating a Quiz
552. Skype for Business, Exchange, and AD Accounts for Extra Help
553. Endpoint Services, What Is Endpoint Services?
554. Classroom Technology Accommodations for People with Disabilities
555. Digital Signage, Service Overview
556. Zoom, Endpoint Services
557. Departmental Classrooms, North Campus Parking Deck 1251
558. Microsoft 365, Configure Outlook for Windows
559. Office 365, ProPlus browser extension for Chrome
560. Networking, Lens API, password
561. Canvas@Illinois, Support 1833 2289829
562. Endpoint Services, MECM, Is there an MECM community mailing list to ask questions?
563. Skype for Business, Add a Skype contact
564. Technology Enhanced Classrooms, Architecture Building Room List
565. Canvas, How to bulk update due dates
566. Digital Signage, Changing License Activation from Legacy to Cloud on a Content Player
567. Skype for Business, Security, Caller ID spoofing
568. Campus Mailing Lists, How to send attachments to a list
569. Departmental Classrooms, Education Building 22
570. Technology Enhanced Classrooms, Armory 243
571. Technology Enhanced Classrooms, David Kinley Hall 106
572. SFB Contact Center, Supervised Transfers in TouchPoint to Skype for Business users or outside numbers
573. Departmental Classrooms, Education Building 42A
574. Technology Enhanced Classrooms, Turner Hall W115
575. Technology Enhanced Classrooms, English Building 69
576. Remote Desktop, Enabling and using the Remote Desktop Gateway
577. U of I Box, Direct links, embedded images, and anonymous file sharing
578. Kaltura, Embed code doesn't appear for media I own
579. Departmental Classrooms, Talbot Laboratory 103
580. Technology Enhanced Classrooms, Foreign Languages Building G-17
581. Canvas, Adding sections to a course
582. Email, Google Apps @ Illinois, Getting Started with Google Apps @ Illinois
583. Illinois Compass 2g, Downloading student assignment submissions
584. Technology Enhanced Classrooms, Materials Science and Engineering 305
585. Technology Enhanced Classrooms, English Building 156
586. Canvas, Course Navigation Menu
587. Illinois Compass 2g, Drop Lowest Assessment Grade from the Grade Center
588. Illinois Compass 2g, About Find Questions
589. Shibboleth, Federating with external vendors
590. China, Access to content
591. Canvas, Conclude and restore student enrollments in a course
592. Technology Enhanced Classrooms, Hydrosystems Lab Room List
593. SFB Contact Center, Requirements for Agents and Supervisors
594. Zoom, Students, Getting Started
595. WebStore, Ansys EM Suite Configuration Failed Error
596. Technology Enhanced Classrooms, Medical Sciences Building 274
597. Identity Management. Deactivation, Service continuation for graduates who continue UIUC affiliation
598. Illinois Compass 2g, Creating a Mashup Item using the Text Editor
599. Canvas, Download Test or Quiz Results from the Gradebook
600. Help Desk, Help Desk Tools Access Program
601. Technology Enhanced Classrooms, David Kinley Hall 310
602. Shibboleth, Urbana-specific configuration
603. Campus Mailing Lists, Change how I receive email from a list
604. Zoom, FAQ
605. Endpoint Services, Workspace ONE, Purchasing Apple VPP Apps
606. Kaltura, Using Personal Capture
607. AWS, Pricing, Console Basics, Cost Explorer, Budgets, & Training Opportunities
608. cPanel, How to manage MySQL databases on cPanel
609. Departmental Classrooms, Everitt Laboratory 2123
610. Technology Enhanced Classrooms, Gregory Hall 205
611. Technology Enhanced Classrooms, Huff Hall 209
612. Qualys, Run Scheduled Vulnerability Scans [Campus login required]
613. U of I Box, Upload and Download Limits
614. Identity Management, Leave of Absence
615. Office 365, OneDrive file recovery options
616. Digital Signage, Accessing File Share
617. Email, Exchange, OWA, How to create a filter in the Outlook Web App
618. Illinois Compass 2g, Adding a User
619. Illinois App, How do I turn on the Wallet tab in the app?
620. Identity Management, Sponsored NetIDs
621. ICS, Lab reservations
622. Illinois Compass 2g, Instructors, Course roster updates
623. Departmental Classroom, Psychology Building 17
624. Skype for Business, How to Manage Calls as a Delegate
625. Technology Enhanced Classrooms, Lincoln Hall 1065
626. Webstore, How to apply new offline license file for MATLAB on Mac OS X
627. Email, Spam Control, How to create a blocked senders list
628. Networking, Illinois Research Network information for departmental researchers
629. Departmental Classrooms, Everitt Laboratory 2209
630. U of I Box, How to Create a Box Team Folder
631. Webstore, Release timeline for new versions of software
632. Canvas, Zoom
633. Technology Enhanced Classrooms, Lincoln Hall 1062
634. Departmental Classrooms, Transportation Building 316
635. Technology Enhanced Classrooms, Altgeld Hall 243
636. WebStore, How do I uninstall Mathematica
637. Canvas, Version
638. Technology Enhanced Classrooms, Gregory Hall Room List
639. U of I Box, Service
640. WebStore, Installing MS Project and MS Visio along side MS Office 365 Pro Plus
641. Technology Enhanced Classrooms, Noyes Laboratory of Chemistry 164
642. Qualys, Access for Vulnerability Scanning and Reporting [Campus login required]
643. Client Services Support, AITS VPN, Troubleshooting
644. Endpoint Security, CrowdStrike, Sensor Tagging
645. Office 365, Email, Exchange, OWA, Email to a group of people using a Personal List
646. VPN, CISCO AnyConnect, What is the Allowed IP range on firewall software?
647. Technology Enhanced Classrooms, Everitt Laboratory 2101
648. Cybersecurity, Reporting and responding to compromised websites, servers, services, applications, solutions, and other assets
649. Endpoint Services, MECM, Which articles and training should I read to get started?
650. Campus Mailing Lists, Visibility of list membership
651. Technology Enhanced Classrooms, Psychology Building 29
652. Technology Enhanced Classrooms, Campus Instructional Facility 0035
653. Digital Signage, Sharing Content & Size/Dimensions
654. Canvas, Creating a multiple fill-in-the-blanks quiz question
655. Illinois Directory, How to suppress an entry in emergency situations
656. Security, SNMP Recommendations
657. Technology Enhanced Classrooms, Turner Hall W109
658. Technology Enhanced Classrooms, Bevier Hall 166
659. Canvas, Designer role
660. Campus Mailing Lists, Visibility of the List
661. Departmental Classrooms, Lincoln 4051
662. NetID Claim, How to Claim for Students
663. Privacy & Cybersecurity: Authorized Illinois Email (DMARC) Effort FAQ
664. Technology Enhanced Classrooms, Education Building 2
665. Canvas, Cannot open a file
666. Illinois Compass 2g, Tips and Information
667. Technology Enhanced Classrooms, Meat Science Laboratory Room List
668. Departmental Classrooms, Electrical and Computer Engineering Building 3075
669. Technology Enhanced Classrooms, Foreign Languages Building 1128
670. Webstore, Software available for personal computers
671. U of I Box, Box Terms of Service
672. Virtual Hosting, Veeam Backup Self-Service Portal
673. Departmental Classrooms, Electrical and Computer Engineering Building 3020
674. Technology Enhanced Classrooms, Davenport Hall 212
675. U of I Box, Suppressing the list of collaborators
676. Google Apps @ Illinois, Hangouts Chat
677. Skype for Business, Yealink Better Together over Ethernet (BToE)
678. Departmental Classrooms, Talbot Laboratory 111K
679. Technology Enhanced Classrooms, David Kinley Hall 312
680. Kaltura, Add a Caption file
681. Wiki, Known Issues
682. Electronic Directory, How to change a proxy and update a group alias
683. TeamDynamix, How do I Search and Filter Tickets in TDNext?
684. Campus Mailing List, Missing lists
685. Kaltura, Keyboard commands
686. College of FAA: Understanding Illinois Desktop and Laptop Standards
687. Kaltura, Channel deletion
688. Departmental Classrooms, Electrical and Computer Engineering Building 5076
689. Departmental Classrooms, ACES Library List
690. Technology Enhanced Classrooms, Law Building Room List
691. Illini-Alert, Who is eligible?
692. Amazon Web Services, Recursive DNS Guide for Illinois
693. Departmental Classrooms, North Campus Parking Deck, List
694. Departmental Classrooms, Coordinated Science Lab 325
695. GSLB, Global Service Load Balancing
696. Azure, How to Access the Portal and Manage Permissions & Costs
697. PIE, Inserting images using Flickr
698. Departmental Classrooms, Electrical and Computer Engineering Building 1015
699. Endpoint Services, What is MECM?
700. ClassTech, Campus Instructional Facility Microphone Issue Fall 2021
701. Illinois Compass 2g, Copy and Move Content
702. Illinois Compass 2g, Using Section Information to Create Smart Views
703. Skype for Business, How to reset IP Phone
704. Zoom, Instructor, Training
705. Webstore, Privacy policy
706. Email, Spam Control, Understanding Your End User Digest
707. Technology Enhanced Classrooms, Siebel Center For Computer Science 1111
708. VPN, CISCO AnyConnect, Installation Instructions Splash Page
709. Technology Enhanced Classrooms, Chemistry Annex 1024
710. Webstore, Requests for older versions of software
711. Canvas, Assignment Accommodations
712. Office 365, Email, Exchange, Office 365 URLs
713. Canvas, Roster Uploads, Course Available
714. AuthMan, Sync Groups to Azure Active Directory
715. Wireless, How to find your IP address
716. Technology Enhanced Classrooms, Lu Mechanical Engineering Building 2100
717. Wiki, Anonymous Users
718. Technology Enhanced Classrooms, Lu Mechanical Engineering Building 2200
719. Canvas, Colored Icons in Speedgrader
720. Campus Monitoring, Using dashboards [Campus login required]
721. Departmental Conference Room, Education Building Room 210A
722. Endpoint Services, Munki, Software Testing and Release Policy
723. Technology Enhanced Classrooms, Speech and Hearing Science 110
724. Illinois Compass 2g, Content Folders
725. Endpoint Services, MECM, Audit application deployments and references
726. Client Services Support, Office 365, Changes from Office 2016
727. Zoom, Meetings vs Webinars
728. Illinois Compass 2g, Scroll bars missing in Grade Center on Mac
729. Illinois Compass 2g, Problems viewing files in Illinois Compass 2g
730. Technology Enhanced Classrooms, Engineering Hall 106B8
731. Webstore, Software subscription licenses
732. Canvas, Syncing your calendar for students
733. cPanel, Advanced topics - programming, databases, and more
734. Active Directory, How long does it take for new NetIDs to be added into AD?
735. Departmental Classrooms, Digital Computer Lab 2240
736. Technology Enhanced Classrooms, Armory 384
737. Canvas, Manually creating Groups in a Group set
738. Skype for Business, E911 Acknowledgment Form Location
739. Departmental Classrooms, Law Building Room B
740. Technology Enhanced Classrooms, Gregory Hall 321
741. Technology Enhanced Classrooms, Davenport Hall 169
742. Skype for Business, Mac Installation
743. Classroom Technologies, Is there a fee to use the technology in general assignment classrooms?
744. Illinois Compass 2g, Missing Rubrics
745. Departmental Classrooms, Electrical and Computer Engineering Building 4032
746. Technology Enhanced Classrooms, Foreign Languages Building 1040
747. Kaltura, Illinois Media Space
748. Email, Spam Control, How To Remove an Address From Safelist
749. Illinois Compass 2g, Handling SafeAssign errors
750. Skype for Business, Changes to a Phone Number (Creation, Calling Policy, Service Type)
751. Office 365, FAQs for UIUC Microsoft products
752. Technology Enhanced Classrooms, Henry Administration Building 138
753. U of I Box, Box Sync on Windows Server
754. Illinois Compass 2g, Drag and drop files
755. Departmental Classrooms, Coordinated Science Lab 369
756. System HR Services, How to refer customers to technical support or Help Desk
757. Canvas Enrollment Status and Management
758. Zoom, Allow viewers to download Zoom recordings with share link
759. Wiki, How do I backup, delete, or restore my Wiki Space?
760. AWS, Python CLI Configuration for shibboleth 2FA authentication
761. Cloud Dashboard, Support Resources
762. Kaltura, My History function
763. Webstore, Invalid Volume License Key
764. Pinnacle, Department Manager, Application or Change Form
765. Technology Enhanced Classrooms, Noyes Laboratory of Chemistry 204
766. cPanel, SSH, SCP, and SFTP access
767. Illinois App, Viewing your Test Results
768. Technology Enhanced Classrooms, Ceramics Building 214
769. Kaltura, Public channels
770. Technology Enhanced Classrooms, Freer Hall Room List
771. Illinois Compass 2g, Use Respondus to Print an Online Test
772. Office 365, Email, Exchange, Outlook Message Encryption and Certificates
773. Networking, Firewall, Mostly Open Group Details
774. Networking, URHnet, Documentation for Residence Hall internet policies
775. U of I Box, Deleted or Disabled personal account
776. Endpoint Services, Munki, Erase-and-Install Workflow
777. U of I Box, Active Directory Group Sync
778. Office 365, Microsoft Teams Adding Guests
779. Technology Enhanced Classrooms, Psychology Building 11
780. Security, Password Manager, Why You Should Use One
781. Skype for Business, Control access to your presence information in Skype for Business
782. Email, Spam Control, How to report a spam or phishing email
783. Webstore, FLUENT_SOLVER does not exist
784. ClassTech, Software Request
785. Kaltura, Upload Captions for a Video
786. Identity Management, Affiliates, What services do affiliates receive?
787. Zoom, What is Zoom?
788. Webstore, Installing software on multiple computers
789. Canvas, Setting Course Entry Point
790. Office 365, Email, Exchange, Calendar, Error when sharing calendars
791. Online tools, Best practices and FAQs
792. Safer Community, SHIELD CU COVID-19 testing for university family members and visitors
793. Technology Enhanced Classrooms, Davenport Hall 329
794. Kaltura, Making a Video Public
795. Departmental Classrooms, Mechanical Engineering Laboratory 4404
796. Identity Management, Requirements for Acceptable Passwords
797. Technology Enhanced Classrooms, Natural History Building 2078
798. Departmental Classrooms, Electrical and Computer Engineering Building 5086
799. Endpoint Services, MECM, Provisioning for your unit or college
800. Email, Exchange, New Message or Meeting Create Blank
801. Networking, Lens API, interface
802. Canvas, Instructors, Delete a Requested Space
803. Digital Signage, Brief Glossary of FWi/Digital Signage Terminology
804. Azure, Bastion for providing Secure RDP/SSH for Virtual Machines
805. U of I Box, Upload Speed
806. Technology Enhanced Classrooms, Gregory Hall 111
807. Skype for Business, Set up and troubleshoot Skype for Business video
808. Technology Enhanced Classrooms, Armory 134
809. Canvas, Publishing a quiz
810. Campus Mailing List, Configuring your list for DMARC
811. Networking, Iris Scenarios: Port Security - Restricting Port Access to Specific MAC Addresses
812. Webstore, Purchasing 2FA tokens during Covid19
813. Technology Enhanced Classrooms, Campus Instructional Facility 4031
814. WebStore, Microsoft Campus Agreement (CA) Enrollment
815. Skype for Business, Private Lines
816. Campus Mailing Lists, Export subscribers
817. Technology Enhanced Classrooms, Huff Hall 112
818. Technology Enhanced Classrooms, English Building 123
819. Illinois Compass 2g, Canvas, Most common questions at the start of the semester
820. Office 365, Email, Exchange, Leaving or Deprovisioning
821. Illinois Compass 2g, Download Test or Quiz results in Grade Center
822. Shibboleth, Login page asking to release data to access some websites
823. Technology Enhanced Classrooms, Everitt Laboratory 3217
824. Technology Enhanced Classrooms, Wohlers Hall 152
825. Email, Size limits on email
826. Illinois Compass 2g, Commenting on a Blog
827. Technology Enhanced Classrooms, Materials Science and Engineering 100
828. Departmental Classrooms, Coordinated Science Lab 201A
829. SharePoint, Where do I get help?
830. Cybersecurity, Code Review Discussion Questions
831. Skype for Business, How to blind transfer a call
832. Illinois App, Troubleshooting
833. Human Resources, Employers looking for University Employment Verification
834. ClassTech, Classroom Software List
835. Skype for Business, Add a Skype for Business contact using Skype
836. cPanel, What domain names can I use for my website? What domain names can't I use?
837. Departmental Classrooms, Micro and Nanotechnology Laboratory 3005
838. SFB Contact Center, Account Requests for New Agents or Supervisors
839. WebStore, Error: 0xC004F035 The software licensing service reported that the computer could not be activate with a Volume license key
840. Email, Configuring Authenticated Email from a 3rd party using a custom DKIM record [Campus login required]
841. Illinois Compass 2g, Unable to use Youtube video using mashup
842. ClassTech, Special Event Support
843. Endpoint Services, Workspace ONE, macOS Single Sign-On (SSO) Extension Profile
844. Technology Enhanced Classrooms, Advanced Transportation Research and Engineering Laboratory Room List
845. Zoom, Get Add-ins
846. Endpoint Services, Munki, How do I provide off-campus support for my Multi-Tenant Munki-managed endpoints?
847. VPN, CISCO AnyConnect, Mac OS Version compatibility
848. Technology Enhanced Classrooms, Armory 428
849. Networking, Firewall, Mostly Closed + Remote Administration + UI Group Details
850. Pinnacle, Quick Start Guide for Billing Information
851. Kaltura, MediaSpace Go
852. Illinois Compass 2g, Instructors, Online Test is Unavailable to Students
853. Departmental Classrooms, Mechanical Engineering Building 143
854. College of FAA: Departmental Websites
855. Cybersecurity, Endpoint and Data Stores Documentation Examples
856. Illinois Compass 2g: Changing Course Entry Point
857. Skype for Business, Voicemail Messages, Greetings, and Settings
858. Departmental Classrooms, Electrical and Computer Engineering Building 2022
859. Webstore, Retiree eligibility for the Microsoft Campus Agreement
860. Amazon Web Services, PHP Sessions
861. cPanel, cPanel is not approved for FERPA/HIPAA data
862. Departmental Classrooms, Siebel Center for Computer Science 0218
863. cPanel, Run AutoSSL Manually
864. Webstore, Eligibility requirements for Purchases
865. Canvas, Creating a Question Bank
866. Technology Enhanced Classrooms, Everitt Lab Room List
867. Skype for Business and Teams VoIP, Supported Devices and Equipment
868. Departmental Classrooms, Foreign Languages Building G-52
869. Shibboleth, University of Illinois-specific configuration
870. Office 365, Email, Exchange, Understanding Room and Equipment (Resource) Mailboxes in Exchange
871. Departmental Classrooms, Electrical and Computer Engineering Building 2015
872. 2FA, "No 2FA Enrollment Found" or "Access is not allowed"
873. SFB Contact Center, How do I get help?
874. Active Directory, Naming Conventions
875. Endpoint Security, CrowdStrike, FAQ
876. Endpoint Services, MECM, Endpoint Protection reports and status
877. Client Services Support, AITS VPN Connection (Windows)
878. Technology Enhanced Classrooms, Krannert Art Museum and Kinkead Pavilion Room List
879. Canvas, Using the Accessibility Checker in the Rich Content Editor
880. Digital Signage, Exporting PowerPoint to Video
881. LDAP, Email Client
882. Kaltura, Private channel media & permissions
883. NetID Center, Customer steps after receiving password token
884. Technology Enhanced Classrooms, Armory 333
885. Technology Enhanced Classrooms, David Kinley Hall 108
886. U of I Box, Accepting or Rejecting Collaboration Invitations
887. Departmental Classrooms, Education Building 4F
888. Technology Enhanced Classrooms, Turner Hall W203
889. Technology Enhanced Classrooms, English Building 44
890. Technology Enhanced Classrooms, David Kinley Hall 215
891. Departmental Classrooms, Huff Hall 2021C
892. Technology Enhanced Presentation Space, Levis Faculty Center 304
893. Departmental Classrooms, Loomis Laboratory 222
894. Technology Enhanced Classrooms, Foreign Languages Building G-13
895. Endpoint Services, Java, Oracle Java 8 Licensing
896. Kaltura, Known Issues
897. Kaltura, Using Playlists
898. Technology Enhanced Classrooms, Mumford Hall 103
899. Technology Enhanced Classrooms, English Building 150
900. Kaltura, Add a video to Canvas
901. Email, Spam Control, How to get service for departmental email servers
902. Technology Enhanced Presentation Space, Levis Faculty Center 422
903. Departmental Classrooms, Siebel Center for Computer Science 3102
904. Technology Enhanced Classrooms, Foreign Languages Building G-08B
905. Classroom Technologies, Usage Guidelines for Classroom Technology
906. Illinois Compass 2g, Deploying Tests and Surveys
907. Illinois Compass 2g, Students, Discussion Board No Items Found
908. Technology Enhanced Classrooms, Mumford Hall 313
909. Technology Enhanced Classrooms, English Building 135
910. Canvas, Managing Course Navigation Links
911. Endpoint Security, CrowdStrike, Migrating Endpoints to a Different CrowdStrike Instance via Munki & MECM
912. Illinois Compass 2g, Adding multimedia files
913. VPN, CISCO AnyConnect, About VPN Profiles
914. Kaltura, Creating and using playlists in MediaSpace for faculty and staff
915. Technology Enhanced Classrooms, David Kinley Hall 206
916. Security, How to identify phishing attempts and similar scams
917. Networking, IT Pros, Request a Network
918. Zoom, Meeting Expiration
919. Digital Signage, Content Player Freezes or Fails at Launch
920. Kaltura, YouTube media
921. TeamDynamix, Glossary of Terms
922. cPanel, How to create a MySQL database on cPanel
923. Departmental Classrooms, Materials Science and Engineering 408F
924. Technology Enhanced Classrooms, Gregory Hall 213
925. Skype for Business, Call forwarding and simultaneously ring
926. Office 365, Add Shared Mailboxes in Outlook 2016
927. U of I Box, Email directly to Folder
928. Identity Management, NetID Activation Token Expired
929. Departmental Classrooms, Newmark Civil Engineering Building 1233
930. Networking, Iris Scenarios: Naming Ports
931. CrashPlan/Code42, Overview, Features, Management & Requirements
932. Illinois Compass 2g, Student App
933. SFB Contact Center, Changing Modes in Touchpoint
934. Office 365, Office Upgrade Installation
935. VPN, CISCO AnyConnect, Mac OS X, Options Grayed out on Installation
936. Office 365, Admin Approval when adding email to mobile device
937. Technology Enhanced Classrooms, Foreign Languages Building G-46
938. Skype for Business, Do I need to complete the E911 acknowledgement form?
939. AWS, Enterprise Support
940. Webstore, Providing Adobe site license installers to student employees
941. Email, Spam Control, How to change Personal Spam Policies
942. Networking, Illinois Research Network information for IT pros
943. Departmental Classrooms, Talbot Laboratory 214
944. Technology Enhanced Classrooms, Campus Instructional Facility 4036
945. Webstore, Using both the Group and Concurrent license for Matlab
946. Canvas, Files
947. Technology Enhanced Classrooms, Lincoln Hall 1064
948. Departmental Classrooms, Mechanical Engineering Laboratory 1009
949. Technology Enhanced Classrooms, Altgeld Hall 245
950. WebStore, SolidWorks error message "This student edition has expired."
951. Canvas, Exporting grades from the Gradebook
952. LinkedIn Learning, Getting Help
953. Identity Management, Types of Accounts
954. WebStore, Setting a persistent hostname on a Mac that uses DHCP
955. Campus Monitoring, How to schedule downtime in Nagios (revised) [Campus login required]
956. Departmental Classrooms, Loomis Laboratory 322
957. Authorization Manager, Manage Privileges
958. Office 365, Email, Exchange, Outlook, Cannot connect to the Exchange server / not receiving new emails
959. VPN, CISCO AnyConnect VPN unable to create the interprocess communication depot
960. Canvas, Instructors, Rename or Change Course Title
961. Endpoint Services, MECM, How to access MECM reports
962. Campus Mailing Lists, Add emails or domains to Safelist, Modlist, Blocklist
963. Technology Enhanced Classrooms, Wohlers Hall 130
964. Technology Enhanced Classrooms, Campus Instructional Facility 0027/1025
965. Networking, Firewall, Service Plan Details
966. Canvas, Creating a quiz with simple formula questions
967. Illinois Directory, Can I have two email addresses in my Illinois Directory entry?
968. Virtual Job Board, Posting Jobs
969. ClassTech, Troubleshooting, Additional Microphone Request
970. Technology Enhanced Classrooms, Bevier Hall 132
971. Canvas, Student role
972. Technology Services Printing, Job Retention
973. Departmental Classrooms, Lincoln 4053
974. Title IX Training, Frequently asked questions
975. Technology Enhanced Classrooms, Engineering Hall 106B1
976. Canvas, Previewing course content using Student View
977. PIE, Maximizing your storage space
978. Departmental Classrooms, Stock Pavilion 107
979. Departmental Classrooms, Siebel Center for Computer Science 0216
980. Technology Enhanced Classrooms, Foreign Languages Building 1126
981. WebStore, Physical Store
982. Email, Spam Control, Still receiving email from someone on Block List
983. Technology Enhanced Classrooms, Animal Sciences Lab 107
984. Google Apps @ Illinois, Disabled or Suspended account
985. Departmental Classrooms, Electrical and Computer Engineering Building 1005
986. Technology Enhanced Classrooms, Davenport Hall 214
987. U of I Box, Recover Deleted Files
988. Active Directory, Unable to login to webpage requiring AD account
989. Campus Mailing Lists, Remove moderators or owners
990. Departmental Classrooms, Mechanical Engineering Laboratory 2001
991. Technology Enhanced Classrooms, David Kinley Hall 325
992. Service, Captioning Media
993. Wiki, Adding a Child Page to Wiki
994. Email, How to stop forwarding to an alternate email address
995. Remote Access, Turning your mobile phone into a wireless hotspot for your computer
996. Kaltura, My Media
997. College of FAA: Operating System Updates, Self-Service (Mac OS)
998. Kaltura, Deleting media
999. Departmental Classrooms, Siebel Center for Computer Science 4102
1000. Technology Enhanced Classrooms, Campus Instructional Facility 2018
1001. Departmental Classrooms, Education Building 15/17
1002. TeamDynamix, Tracking Tickets with the My Work Application
1003. Skype for Business, Location incorrect or not showing
1004. Departmental Classrooms, Everitt Laboratory 2100
1005. Departmental Classrooms, Micro and Nanotechnology Laboratory 1000
1006. Networking, Firewall, Fully Closed Group Details
1007. Azure, Where to Learn more About Azure Products
1008. Campus Mailing Lists, Bounce rate too high
1009. Departmental Classrooms, Siebel Center for Computer Science 2405
1010. WebStore, Adobe Creative Cloud Desktop App Trouble and other Issues
1011. Illinois Compass 2g, Student doesn't see all their classes or some are wrong
1012. Endpoint Security, Malwarebytes Remediation for CrowdStrike, What is Malwarebytes Remediation for CrowdStrike?
1013. Email, What is DMARC
1014. Skype for Business, Recording Calls from an Off-Campus Number
1015. Zoom, Event Hosting, Planning your event
1016. Webstore, Matlab third-party toolboxes
1017. Email, Spam Control, Requesting a New End User Digest
1018. Illinois Compass 2g, i>clicker
1019. Identity Management, Leaving the University, Migrating your Data
1020. Technology Enhanced Classrooms, Davenport Hall 132
1021. Webstore, How to access downloads for previous WebStore purchases
1022. Skype for Business, Client Feature Comparison
1023. Office 365, Email, Exchange, Outlook synchronization permission error
1024. Kaltura, Instructors, Video quizzing
1025. Outlook 365, Shortcut Keys for Operating Microsoft Outlook
1026. Technology Enhanced Classrooms, Lu Mechanical Engineering Building 3101
1027. Kaltura, Difference between playlists and channels
1028. Departmental Classroom, ATLAS Supported
1029. Canvas, Colored Icons in Turnitin Originality Report
1030. Technology Enhanced Classrooms, Henry Administration Building 148
1031. Departmental Classrooms, Electrical and Computer Engineering Building 4036
1032. Endpoint Services, Munki, How do I sign up for the Multi-tenant Munki service?
1033. Office 365, Email, Exchange, Incorrect information in the Global Address List
1034. Illinois Compass 2g, Setting Course Style Options
1035. Endpoint Services, MECM, Install the MECM client on endpoints
1036. Webstore, Purchase of personal use software with a CFOP or Banner Account
1037. Zoom, Edit share settings for cloud recordings
1038. Networking, Iris Scenarios: Working with Jacks
1039. Technology Enhanced Classrooms, Engineering Hall 106B6
1040. Zoom, Updating Display Name
1041. Canvas, Mobile Apps for Students
1042. Office 365, Email, Exchange, Messages bounce back with Sender Denied or Access Denied
1043. U of I Box, Quota
1044. Departmental Classrooms, Transportation Building 207
1045. Technology Enhanced Classrooms, Armory 370
1046. Canvas, What are Groups?
1047. SFB Contact Center, Accessing Reporting
1048. Departmental Classrooms, Law Building Room C
1049. Technology Enhanced Classrooms, Gregory Hall 327
1050. Technology Enhanced Classrooms, Ceramics Building 218
1051. Skype for Business, Dialing international
1052. Technology Enhanced Classrooms, Foreign Languages Building Room List
1053. Illinois Compass 2g, Show Test Results and Feedback to Students
1054. Departmental Classrooms, Newmark Civil Engineering Building 2312
1055. Technology Enhanced Classrooms, Foreign Languages Building 1038
1056. Canvas, Roles
1057. Email, Spam Control, Service discontinued after leaving
1058. Illinois Compass 2g, Instructors, Assessments, How to edit a comment on an assessment that has already been returned to the student
1059. Skype for Business, Missing or duplicate contacts
1060. Departmental Classrooms, Talbot Laboratory 100H
1061. Technology Enhanced Classrooms, Transportation Building 203
1062. U of I Box, Box Sync, Shib error when setting up
1063. Illinois Compass 2g, Bulk delete columns
1064. Departmental Classrooms, Materials Research Laboratory 201
1065. Office 365, Email, Exchange accounts
1066. ClassTech, Troubleshooting, Resident PC Display
1067. cPanel, Logging in to cPanel
1068. Wiki, Child Page Ordering
1069. Endpoint Services, Munki, What are the details of the CSV file used for adding endpoints to Multi-Tenant Munki?
1070. Cloud Dashboard, Overview
1071. Student Technology Program, Overview and Student Resources
1072. Webstore, Purchasing an Apple App
1073. Research IT, About Research IT Services
1074. Technology Enhanced Classrooms, Noyes Laboratory of Chemistry 301
1075. Using UIUC AnyWare
1076. Illinois App, Frequently Asked Questions
1077. Shibboleth, Multi-university configuration
1078. Kaltura, Trim, Copy, or Create a Clip of a video
1079. Technology Enhanced Classrooms, Grainger Engineering Library Room List
1080. Departmental Classrooms, Siebel Center for Computer Science 0222
1081. Endpoint Services, Workspace ONE, What is Workspace ONE / AirWatch?
1082. VPN, CISCO AnyConnect, The client service is not responding error message
1083. Office 365, Email, Exchange, Thunderbird errors when clicking on folders
1084. U of I Box, Information and Requesting Shared Team Folders
1085. Identity Management, Changing your NetID
1086. System HR Services, W-2, Left the University
1087. Using the Redirect Tool in a Canvas Course
1088. Technology Enhanced Classrooms, Psychology Building 23
1089. Illinois Compass 2g, How do I add instructors, TAs, Course Administrators, Designers, or Students
1090. Skype for Business, Call controls do not appear in call window
1091. Office 365, Microsoft Teams Room System Setup
1092. Webstore, LabVIEW NI License Manager Hangs
1093. SSL Certificates, Generating SSL Certificates with the InCommon console
1094. cPanel, Working with files in your cPanel site
1095. Canvas, Moodle, Videos do not appear or play
1096. Webtools, Technical Assistance
1097. Webstore, Contact Information
1098. Canvas, Removing columns in the Gradebook
1099. Office 365, Email, Exchange, Mobile Permissions, ActiveSync
1100. Canvas, Instructors, Adding and deleting rosters from a requested space
1101. Endpoint Services, Munki, Deploying Microsoft Office
1102. Technology Services Wi-Fi Help Portal Page - Start Here
1103. Kaltura, File types
1104. Departmental Classrooms, Digital Computer Lab 2320
1105. Technology Services Endpoint Services (EPS) Portal
1106. Office 365, Email, Exchange, Updates to shared calendars may not appear
1107. Departmental Classrooms, Electrical and Computer Engineering Building 2076
1108. Endpoint Services, MECM, Device Collection Membership Best Practices
1109. Illinois Compass 2g, Updating Lynda links to LinkedIn Learning
1110. Networking, Lens, Lens API Result Object
1111. Canvas Space Types
1112. UI New Hire, Error setting password
1113. Digital Signage, Creating new templates in Content Manager Desktop
1114. VPN, CISCO AnyConnect, IPv6 notes
1115. Networking, Iris Scenarios: Speed and Duplex Settings
1116. Technology Enhanced Classrooms, English Building 125
1117. U of I Box, Protecting High Risk Data with Box High Risk Data Folders [Campus login required]
1118. Technology Enhanced Classrooms, Armory 136
1119. Canvas, Editing a published quiz
1120. Amazon Web Services, Granting access to the AWS Console
1121. Web Services, Short URL
1122. 2FA, "Remember Me" Feature Not Working
1123. Technology Enhanced Classrooms, Campus Instructional Facility 4025
1124. cPanel, Suggestions for Class Students
1125. Office 365, Email, Exchange, How do I view mail headers?
1126. Campus Mailing Lists, Calendar Events
1127. Departmental Classrooms, Coordinated Science Lab 469B
1128. The Flexible Work Program, Campus Resources
1129. Canvas, Turnitin Instructor Resource Hub
1130. Kaltura, Uploading media
1131. Skype for Business, How to Make a Call on Behalf of a Response Group
1132. Technology Enhanced Classrooms, Lincoln Hall 1090
1133. Technology Enhanced Classrooms, Everitt Laboratory 2233
1134. Canvas, Turnitin, Creating an Assignment with Plagiarism Framework
1135. Cloud Emailer Service, What is it and How Can I Use It?
1136. Illinois Compass 2g, Creating Blogs
1137. Office 365, Email, Outlook, Messages aren't sent and appear in outbox folder
1138. ClassTech, Troubleshooting, iPads & Tablets
1139. Office 365, Email, Exchange, Email delivered directly to an Exchange account instead of a forwarding address
1140. Cybersecurity, API Code Review Discussion Questions
1141. Skype for Business, Transfer a Call
1142. Connecting to UIUC AnyWare
1143. Campus Mailing Lists, RSO Ownership Transfer Procedure
1144. Classtech, Technology Enhanced Classrooms, and Classroom Technologies contact information
1145. SFB Contact Center, TouchPoint Client Installation
1146. cPanel, Who can have a website on web.illinois.edu?
1147. Zoom, Active Apps Notifier
1148. Skype for Business, Make and receive a video call
1149. Webstore, Navigating Your WebStore Order History
1150. Zoom, Live Transcription
1151. Illinois Compass 2g, Name change not reflected in Illinois Compass 2g
1152. Active Directory, Integration with Linux
1153. Lecture Capture, Manual recorders
1154. Office 365, Email, Exchange, How to redirect or forward Exchange email to a different email account using an Outlook desktop client
1155. Office 365, Email, New Faculty, Staff, and Graduate Students
1156. Endpoint Services, Munki, Licensed Applications Best Practices
1157. Cybersecurity, Vulnerability Disclosure
1158. Security, CISDSC [Campus login required]
1159. Networking, Firewall, Mostly Closed + Remote Administration Group Details
1160. Cell Phones, Cellular Phone Equipment and Cellular Service Plans
1161. cPanel, error logging in with Safari
1162. Endpoint Services, Workspace ONE, Default Device Security Settings
1163. Departmental Classrooms, Everitt Laboratory 3211
1164. Canvas, Check to see Canvas View in Various Mobile Devices Through Chrome
1165. Illinois Directory, Profile Editor
1166. Illinois Compass 2g, Creating Group Assignments
1167. Departmental Classrooms, Electrical and Computer Engineering Building 3077
1168. Technology Enhanced Classrooms, Campus Instructional Facility 3025
1169. Webstore, Installing Windows Upgrade and Office on Lab Machines
1170. TDX Time Reporting Instructions
1171. Illinois Compass 2g, Issues, Freezing or blank page
1172. Departmental Classrooms, Siebel Center for Computer Science 3403
1173. Shibboleth, What is it?
1174. Webstore, Offer not visible after login
1175. Canvas, Creating a multiple choice quiz question
1176. cPanel, Creating a new account
1177. Departmental Classrooms, Newmark Civil Engineering Building 3350
1178. Webstore, Discounts for ESRI ArcGIS instructor-led training courses
1179. cPanel, How to update Drupal with Softaculous
1180. Departmental Classrooms, Mechanical Engineering Laboratory 1129
1181. Office 365, Email, Exchange, Setting up Pine or Alpine
1182. Passwords, Setting Strong Passwords
1183. Office 365, Email, Exchange, Change how much mail to keep offline
1184. Networking, Node Map
1185. ClassTech, Troubleshooting, Audio
1186. Endpoint Services, MECM, Which operating system images are maintained in MECM?
1187. Web Hosting, Comparing current solutions available on campus
1188. Technology Enhanced Classrooms, Library Room List
1189. Canvas, General Accessibility Design Guidelines
1190. Digital Signage, Emergency Notification
1191. Electronic Directory, How to remove departmental aliases from the Electronic Directory
1192. Kaltura, FERPA
1193. Media, Live event recording and streaming
1194. Technology Enhanced Classrooms, Siebel Center For Computer Science 1302
1195. Technology Enhanced Classrooms, David Kinley Hall 113
1196. Skype for Business, Block and Unblock People
1197. Departmental Classrooms, Freer Hall 130
1198. Technology Enhanced Classrooms, English Building 29
1199. Technology Enhanced Classrooms, English Building 36
1200. Technology Enhanced Classrooms, David Kinley Hall 115