1. Kaltura Capture (Known Issue) - Uploads from Version 4.2.110
  2. Technology Enhanced Classrooms, Mechanical Engineering Building 335
  3. Password, Housing, Space Reservation System
  4. ICS - How to Submit Wide Format Poster
  5. Office 365, Email, Exchange, Error message about insufficient space for rules
  6. VPN, Security Benefits
  7. Technology Services Wi-Fi Help Portal-Illinois Faculty, Staff and Students-Chromebook
  8. cPanel, Getting access and setting permissions
  9. Canvas, Access the Canvas Training Portal
  10. Departmental Classrooms, Loomis Laboratory 276
  11. WebStore, Install Adobe Creative Cloud Software on a another computer
  12. Skype for Business, E911 General Information
  13. IT Pros, Contacts, Building Managers
  14. Departmental Classrooms, Hydrosystems Lab 1518
  15. Identity Management, Tools, Cerebro Overview [Campus login required]
  16. Webstore, Error when applying new SAS license file
  17. Endpoint Services, Workspace ONE, Requesting Location Data
  18. Technology Enhanced Classrooms, Lincoln Hall 1057
  19. Departmental Classrooms, Transportation Building 306A
  20. Illinois App, Incorrect Building Status
  21. Webstore, Refund Policy
  22. Canvas, Creating a true/false quiz question
  23. Wiki, How to add Active Directory group permissions
  24. Departmental Classrooms, Talbot Laboratory 225A
  25. Webstore, Microsoft software activation on computers not connected to the UI network
  26. Technology Enhanced Classrooms, Noyes Laboratory of Chemistry 303
  27. Departmental Classrooms, Everitt Laboratory 1252
  28. Client Services Support, Remote Work IT Guidelines
  29. Security, Policy, Access to employee's email/files/folders by someone other than employee
  30. Office 365, Email, Exchange, Outlook, Sent mail not being saved in the Sent Items folder
  31. U of I Box, Session Timeout
  32. Canvas, Sections, SIS/Registrar-Affiliated, Base/Default
  33. Endpoint Services, MECM, How should I request that the service add specific software?
  34. Campus Mailing Lists, Check if a message went to a list
  35. Kaltura, Analytics and AdBlockers
  36. Technology Enhanced Classrooms, Campus Instructional Facility 4018
  37. Digital Signage, Quick Player Status
  38. Canvas, Creating a formula quiz question with a single variable
  39. Identity Management, Staff, NetID transfer from another campus
  40. Email, Google Apps @ Illinois, Google Groups
  41. VPN, CISCO AnyConnect, Default server is incorrect in dropdown menu, Windows, Mac
  42. Technology Enhanced Classrooms, Bevier Hall 242
  43. Canvas, Checking Grades for Students
  44. Skype for Business, How to reset role-based account password
  45. Departmental Classrooms, Huff Hall 3015
  46. Help Desk, What department Help Desks are available?
  47. Technology Enhanced Classrooms, Education Building 323
  48. Canvas, Using the To-Do List for Students
  49. Departmental Classrooms, Bevier Hall 328
  50. Security, I can't run QuickTime anymore
  51. Departmental Classrooms, Newmark Civil Engineering Building 2311
  52. Technology Enhanced Classrooms, Foreign Languages Building 1136
  53. Webstore, Microsoft Enterprise CAL Suite
  54. Zoom, Updating your Desktop Client
  55. Kaltura, Toggle comments on and off
  56. Endpoint Security, CrowdStrike, Supported Operating Systems
  57. Departmental Classrooms, Newmark Civil Engineering Building 2117
  58. Technology Enhanced Classrooms, Campus Instructional Facility 0036
  59. U of I Box, Dropbox feature
  60. Illinois Compass 2g, Creating self-enrollment for a course
  61. Technology Enhanced Classrooms, Gregory Hall 100
  62. Office 365, Email, Exchange, Thunderbird
  63. Technology Enhanced Classrooms, David Kinley Hall 222
  64. Endpoint Services, Munki, MunkiAdmin
  65. Wiki, Requesting Guest Users
  66. Email, Missing Emails
  67. Kaltura, Include PowerPoint Slides in a video
  68. Illinois Compass 2g, New Text Editor
  69. College of FAA: Operating System Support
  70. cPanel, How to install Drupal on cPanel
  71. Departmental Classrooms, Siebel Center for Computer Science 0220
  72. Browsers, Clearing Cache and Cookies
  73. WebStore, Installation Instructions for Software Distributed by WebStore
  74. Zoom, What type of information is approved to share in a Zoom meeting?
  75. Campus Mailing Lists, Request a new list
  76. Departmental Classrooms, Engineering Hall Room 110D
  77. ClassTech, Troubleshooting, Transparency Projector
  78. VPN, Frequently Asked Questions
  79. Azure, How to Request a Subscription
  80. Virtual Hosting, Configuring and Using a VMware Server
  81. Email, Moving Your Email to Another Service
  82. Endpoint Services, MECM, Unlock MECM objects
  83. Endpoint Services, MECM, How do I provide off-campus support for my endpoints?
  84. Active Directory, How to tell if your computer is joined to an Active Directory
  85. PIE, Embed Webtools Calendar
  86. Illinois App, Illini ID
  87. Technology Enhanced Classrooms, Burrill Hall 140
  88. Webstore, Licensing rules for software
  89. Email, Spam Control, How to release a message from quarantine or digest
  90. Technology Enhanced Classrooms, Siebel Center For Computer Science 1103
  91. Email, How to set up email forwarding
  92. Help Desk, FAQs for Remote Campus
  93. Webstore, Matlab error "The maximum number of users for Toolbox has be reached"
  94. Canvas, How to create a quiz
  95. Security, FERPA
  96. Technology Enhanced Classrooms, Materials Science and Engineering 4101
  97. Office 365, Email, Exchange, Outlook, Add a second account to Outlook
  98. Technology Enhanced Classrooms, Loomis Laboratory 151
  99. Email, Exchange, Global Address List
  100. Technology Enhanced Classrooms, Gregory Hall 313
  101. Campus Monitoring, Configuring your notification preferences [Campus login required]
  102. Departmental Classrooms, Electrical and Computer Engineering Building 3073
  103. Splunk, Service
  104. System HR Services, How to access your W-2
  105. Email, Spam Control, URL defense re-writing frequently asked questions
  106. Security, Password Scramble
  107. Shibboleth, How to configure Shibboleth logout behavior
  108. Networking, Remote Desktop Gateway Service, Configuring Windows To Allow Remote Connections
  109. Campus Mailing Lists, Retiree eligibility
  110. Technology Enhanced Classrooms, Siebel Center For Computer Science 1304
  111. Digital Signage, Cannot view properties of locations and/or players
  112. Canvas, Turnitin
  113. i-card, How do I create a UIN?
  114. Active Directory, How does my department obtain an Organizational Unit (OU)?
  115. Shibboleth, Establishing Your Service in the I-Trust Federation
  116. Technology Enhanced Classrooms, Armory 429
  117. Canvas, Assignment submissions as a student
  118. Research IT, Contact information
  119. Departmental Classrooms, Law Building Room F
  120. Technology Enhanced Classrooms, Gregory Hall 317
  121. Technology Enhanced Classrooms, David Kinley Hall 114
  122. Google Apps @ Illinois, Importing Google Takeout email into personal Gmail account
  123. cPanel, Suggestions for Class instructors
  124. Illinois Compass 2g, Announcements
  125. Departmental Classrooms, Siebel Center for Computer Science 1312
  126. Technology Enhanced Classrooms, Foreign Languages Building 1048
  127. WebStore, SPSS Code has activated but error reports no license found.
  128. Email, Spam Control, Managing Safe and Block Lists
  129. System HR Services, How to Login
  130. Departmental Classrooms, Electrical and Computer Engineering Building 5034
  131. Office 365, Email, Exchange, Delegates
  132. Technology Enhanced Classrooms, English Building 303
  133. U of I Box, Box Sync, Deleting or Unsyncing Folders
  134. Wiki, Error logging in
  135. Departmental Classrooms, Electrical and Computer Engineering Building 3013
  136. Endpoint Services, Adobe Creative Cloud 2022, 2021, 2020, and 2019
  137. AITS, Service Desk, Banner/Enterprise
  138. cPanel, Using the AWS command line
  139. Wiki, Is it possible to give access to single users on a given wiki page?
  140. NetID, Undergraduate to Graduate Transition
  141. Endpoint Services, MECM, How do I provision a distribution point for MECM?
  142. Webstore, MATLAB installer quits after configuring Microsoft Visual C++ Redistributable
  143. Departmental Classroom, Wohlers Hall 243
  144. Skype for Business, IP Phone Error, Cannot download certificate because domain is not accessible
  145. Canvas, Finalize Grades
  146. Technology Enhanced Classrooms, Noyes Laboratory of Chemistry 300
  147. ClassTech, Mersive Solstice Configuration for IT Pros
  148. Kaltura, Publishing media to media space
  149. Technology Enhanced Classrooms, Electrical and Computer Engineering Building Room List
  150. Departmental Classrooms, Siebel Center for Computer Science 0224
  151. Departmental Classrooms, Materials Research Laboratory 202
  152. Networking, Firewall Mostly Closed Group Details
  153. Google Cloud Platform, How to Request a Subscription
  154. Google Apps @ Illinois, Restoring Deleted Files and Email
  155. Amazon Web Services, Requesting an Account
  156. Tech Services, Service Management Office, Published Service Level Agreements
  157. Security, CISDSC, IT10 Compliance [Campus login required]
  158. Technology Enhanced Classrooms, Lincoln Hall 1053 (Theater)
  159. Illinois Compass 2g, How to change student's availability in a course
  160. Skype for Business, Make and Receive a Video Call
  161. Canvas, Temporarily Extend Course Access to Student(s)
  162. Webstore, Error Activating Windows from the Campus Agreement
  163. Cybersecurity, Logging Practices for Application Developers
  164. cPanel, Creating websites on cPanel
  165. Technology Services, Virtual Private Networking (VPN) Changelog
  166. Skype for Business, Conference Call and IP Phone PIN
  167. Webstore, Renewing annual Mathematica license
  168. Canvas, Deleting a file or folder
  169. Office 365, Email, Exchange, Missing Appointments in Outlook Calendar
  170. Canvas, McGraw, Cengage, Wiley, Pearson, MacMillan online materials
  171. Endpoint Services, Munki, Accessing Your Repository
  172. Security, Can students have access to system logs?
  173. RightFax, Problem Converting Fax Body or Cover Sheet
  174. Departmental Classrooms, Electrical and Computer Engineering Building 1068
  175. Webstore, Choosing an operating system when purchasing a computer for your department
  176. U of I Box, Protecting PHI with Box Health Data Folders Policies and Guidelines
  177. Departmental Classrooms, Electrical and Computer Engineering Building 2014
  178. Endpoint Services, MECM, Out-of-Box Imaging
  179. Office 365, Email, Exchange, How does changing NetID impact the Exchange service?
  180. Networking, Lens API, vlan
  181. Canvas, Instructors, How to delete, edit, rename or adjust rosters for a space request
  182. Digital Signage, Deploying Content
  183. Office 365, Microsoft Teams Training
  184. Illini Alert, How do I unsubscribe?
  185. Technology Enhanced Classrooms, Animal Sciences Lab 131
  186. Technology Enhanced Classrooms, Architecture Building 301
  187. Canvas, Download student assignment submissions
  188. Skype for Business, IP Phones, Configuration and Installation, Certificate Web Service error
  189. Networking, Lens API, RESTful LENS API Object Types
  190. 2FA, Authenticating without network access
  191. Technology Enhanced Classrooms, Siebel Center For Computer Science 1404
  192. Networking, Cost of a departmental network
  193. Skype for Business, Participate in Online Meetings with Skype for Business Web App
  194. Campus Mailing Lists, How-to and Frequently Asked Questions
  195. Technology Enhanced Classrooms, Henry Administration Building 149
  196. Canvas, How To Enable Microsoft’s Immersive Reader
  197. Endpoint Services, Munki, 32-bit application support
  198. U of I Box, Leaving the University, Deprovisioning
  199. Illinois Compass 2g, Grade Center
  200. Departmental Classrooms, Freer Hall 224
  201. Technology Enhanced Classrooms, Foreign Languages Building 1018
  202. VPN, Configuration for local LAN access
  203. Email, Spam Control, Stopping mail to @uiuc.edu but keeping @illinois.edu email
  204. Illinois Compass 2g, Adding A File Attachment
  205. Technology Enhanced Classrooms, Noyes Laboratory of Chemistry 100
  206. Departmental Classrooms, Electrical and Computer Engineering Building 5032
  207. U of I Box, Family Educational Rights and Privacy Act information
  208. ClassTech, Network Request
  209. SFB Contact Center, TouchPoint Software Upgrades
  210. Endpoint Security, Malwarebytes Premium for Students, Installation Instructions
  211. Facilities, Contacts, OnSite Consulting
  212. Kaltura, Record a Zoom meeting with two feeds
  213. Skype for Business, Set Phones options
  214. cPanel, What IP addresses will be assigned to cPanel-hosted websites?
  215. Departmental Classrooms, Siebel Center for Computer Science 3124
  216. Web Hosting, RSO Ownership Transfer Procedure
  217. WebStore, SPSS warns, You do not have the correct administrator privileges
  218. Campus Mailing Lists, Reply-to Address Errors
  219. Departmental Classrooms, Stock Pavilion 110
  220. Technology Services Printing, Print History
  221. Shibboleth, "Shibboleth has encountered an error"
  222. Shibboleth, Setting up a Service Provider
  223. cPanel, How to install WordPress on cPanel
  224. Technology Enhanced Classrooms, Micro and Nanotechnology Laboratory Room List
  225. Email, Active Directory, How to Change Preferred Name for Students
  226. Technology Enhanced Classrooms, Armory Room List
  227. VPN, CISCO AnyConnect, VPN Clients for Other Systems
  228. Wiki, How do I use the Confluence Wiki Space?
  229. Technology Enhanced Presentation Space, Levis Faculty Center 424
  230. Canvas, How instructors can share files that students can see but not download
  231. Amazon Web Services, Office Hours
  232. Endpoint Security, CrowdStrike, Exclusions
  233. Skype for Business, Minimum Client Versions Required
  234. Technology Enhanced Classrooms, Henry Administration Building 140
  235. Skype for Business, Updating Skype for Business Office 365 Versions
  236. Departmental Classrooms, Electrical and Computer Engineering Building 4034
  237. Webstore, Changes to the Autodesk software license
  238. Kaltura, Scheduling a video to publish in the future
  239. ClassTech, Troubleshooting, iTunes Video Won't Play
  240. Departmental Classrooms, Engineering Hall 406B1
  241. Departmental Classrooms, Engineering Hall 312
  242. Webstore, Using a Banner Account instead of Credit Card
  243. Canvas, Creating a Survey
  244. Skype for Business, Minimizing Charges for Outside Callers in a Conference
  245. NetID Claim, Employees, UI New Hire
  246. Departmental Classrooms, Mechanical Engineering Laboratory 1001
  247. Security Compliance, Electronic Data, Disk, SSD, or Other Storage Device Disposal
  248. Kaltura, Channel membership
  249. Departmental Classrooms, Grainger Engineering Library 433
  250. Canvas, New Quizzes Feature Comparison
  251. Skype for Business, E911 FAQ
  252. Illini-Alert, FAQ
  253. Canvas, Accessible Keyboard Shortcuts
  254. Zoom, Instructors, Best Practices
  255. Networking, Lens API, subnet
  256. Departmental Classrooms, Kiln 122
  257. Digital Signage, Exchange Calendars & O365
  258. PIE, Block Editor Options
  259. Campus Mailing Lists, What are the different mail list types?
  260. Technology Enhanced Classrooms, Armory 146
  261. Technology Enhanced Classrooms, Armory 101
  262. Technology Enhanced Classrooms, David Kinley Hall 111
  263. Skype for Business, Features within the Outlook Web App
  264. Departmental Classrooms, Education Building 242
  265. Microsoft Teams - FAQs
  266. Technology Enhanced Classrooms, English Building 104
  267. Kaltura, Searching for media
  268. Office 365, Email, Outlook, Unable to open links within an email that's in my Junk Folder (spam control digests)
  269. Illinois Compass 2g, Students, Instructors, How to embed an Image
  270. Technology Enhanced Classrooms, Lincoln Hall 1002
  271. Technology Enhanced Classrooms, Foreign Languages Building G-20
  272. Canvas, Profile and User Settings
  273. Zoom, Usage in China
  274. Illinois Compass, Restored course limitations
  275. Technology Enhanced Classrooms, Loomis Laboratory 158
  276. Technology Enhanced Classrooms, English Building 160
  277. Zoom, Embedding your Zoom cloud recordings in Illinois Canvas, Compass2g (Blackboard) or Learn@Illinois (Moodle)
  278. Illinois Compass 2g, Viewing the course roster
  279. Illinois Compass 2g, Email
  280. Canvas@Illinois - Requesting Guest (sponsored affiliate) Learning Accounts [Campus login required]
  281. VPN, CISCO AnyConnect, Uninstalling on a Mac
  282. Kaltura, Obtaining embed code or link for media
  283. Mac OS, How to rename computer via scutil
  284. Illinois Compass 2g, Submission Receipts for Assignments
  285. Tech Services, Our Intranet Access
  286. Zoom, Minimum client version requirement
  287. Office 365, Daily Briefing Email
  288. Skype for Business, Set up a meeting in Outlook
  289. cPanel, Understanding cPanel
  290. Departmental Classrooms, Siebel Center for Computer Science 2102
  291. Illinois App, App is not available in my country's app store
  292. WebStore, MATLAB Activation Key Error #7000
  293. Technology Enhanced Classrooms, Mechanical Engineering Building 135
  294. Skype for Business, Video Conferencing Attendees Don't Stay in Lobby Before Conference
  295. Zoom, Breakout Rooms
  296. Technology Enhanced Classrooms, Altgeld Hall 347
  297. Email, Google Apps @ Illinois, Frequently Asked Questions (FAQs) for Faculty, Staff, and Graduate Students
  298. Help Desk, Contacts for Non-Technology related COVID-19 Questions
  299. cPanel, Getting started with web stats
  300. Departmental Classrooms, Electrical and Computer Engineering Building 3015
  301. Technology Enhanced Classrooms, Gregory Hall 113
  302. WebStore, SAP2000 Error #17, License Not Found
  303. Illinois Compass 2g, Course Roles
  304. cPanel, Softaculous Drupal installation does not include install.php
  305. Technology Enhanced Classrooms, Campus Instructional Facility 0018
  306. Shibboleth, OpenSAML Fatal Profile Exception
  307. Kaltura, Integration with Canvas
  308. Qualys, Modify Notification Options
  309. Technology Enhanced Presentation Space, Levis Faculty Center 307
  310. ICS, Wide-format poster printing available at English Building
  311. cPanel, Advanced Drupal topics
  312. VPN, Off-Campus Customers
  313. Office 365, Email, Exchange, How to request an Exchange account
  314. Technology Enhanced Classrooms, Psychology Building Room List
  315. Skype for Business, Address book sync delay
  316. Departmental Classrooms, Loomis Laboratory 430A
  317. Webstore, Abaqus tokens
  318. Campus Mailing List, Virus & Spam Prevention
  319. Skype for Business, Keyboard shortcuts for Skype for Business
  320. Departmental Classrooms, Micro and Nanotechnology Laboratory 2000C
  321. Zoom: Issues joining a restricted meeting or webinar
  322. Webstore, Windows for Mac
  323. Canvas, Adding a user
  324. Technology Enhanced Classrooms, Lincoln Hall 1060
  325. Departmental Classrooms, Digital Computer Lab 2436
  326. Office 365, Email, Exchange, Recovering Deleted Items in Exchange
  327. Webstore, Credit Card Refund Processing time
  328. Tech Services, Customer Satisfaction Survey, TDX Survey Request Email
  329. U of I Box, Getting Started
  330. Departmental Classrooms, Electrical and Computer Engineering Building 2072
  331. Webstore, Purchase free or discounted software
  332. Technology Enhanced Classrooms, Noyes Laboratory of Chemistry 304
  333. Departmental Classrooms, Everitt Laboratory 1248
  334. Endpoint Security, CrowdStrike, Installation via Munki & MECM
  335. Office 365, Email, Exchange, Sharing calendar with non-UIUC affiliate
  336. VPN, CISCO AnyConnect, How to configure your router or firewall.
  337. Qualys, Generating Vulnerability Reports [Campus login required]
  338. Endpoint Services, MECM, Windows 7 to Windows 10 upgrade strategy for MECM endpoints
  339. Campus Mailing Lists, Owner Duties
  340. Google Apps @ Illinois, Exporting Data Using Google Takeout
  341. Technology Enhanced Classrooms, Campus Instructional Facility 1035
  342. Digital Signage, Scheduling Content
  343. Canvas, Creating a quiz with a question group linked to a question bank
  344. Shibboleth, Cannot locate KDC
  345. Security, Freedom of Information Act, FOIA
  346. Endpoint Security, Malwarebytes Remediation for CrowdStrike, Prerequisites [Campus login required]
  347. Technology Enhanced Classrooms, Bevier Hall 180
  348. Canvas, Teacher Assistant Role
  349. Kaltura, Zoom Cloud Recordings
  350. Departmental Classrooms, Huff Hall 3019
  351. cPanel, How to get a custom domain
  352. Technology Enhanced Classrooms, Education Building 162
  353. Illinois Compass 2g, Canvas, IDOT
  354. Endpoint Security, Windows Updates, Security Best Practices [Campus login required]
  355. Departmental Classrooms, Meat Science Laboratory 120
  356. Departmental Classrooms, Talbot Laboratory 104
  357. Technology Enhanced Classrooms, Foreign Languages Building 1134
  358. Webstore, Licensing rules for software on WebStore
  359. cPanel, Using Shibboleth to control who can see your website
  360. Kaltura, Replacing media source
  361. Virtual Hosting, Veeam Backup Additional Information
  362. Departmental Classrooms, Everitt Laboratory 0201
  363. Campus Instructional Facility
  364. U of I Box, Difficulty with syncing files
  365. Kaltura, User does not exist error
  366. Technology Services Printing, Print Refunds, Billing
  367. Departmental Classrooms, Digital Computer Lab L520
  368. Technology Enhanced Classrooms, David Kinley Hall 307
  369. Skype for Business, Share your desktop or a program
  370. Wiki, Attaching files
  371. Office 365, Email, Exchange, Forwarding Exchange Email to Another Account
  372. Office 365 ProPlus, Device Based Subscription
  373. Zoom, Recording to cloud or Illinois Media Space
  374. College of FAA: Lab / Student Printing: DURP
  375. cPanel, Quick Starts
  376. Departmental Classrooms, Loomis Laboratory 464
  377. Help Desk, CITL Process for Non-Degree Student Registration
  378. Webstore, Accessing after leaving the University
  379. Password Registrar, What is a password registrar?
  380. Active Directory, Local Administrator Password Solution
  381. Departmental Classrooms, Everitt Laboratory 3100
  382. ClassTech, Document Camera Set Ups for Fall 2021-Spring 2022 (Covid)
  383. VPN, Virtual Private Networking (VPN) for Mobile
  384. Azure, Virtual Machine Classifications
  385. Departmental Classrooms, Foreign Languages Building Lucy Ellis Lounge
  386. Departmental Classrooms, Everitt Laboratory 0482
  387. Endpoint Services, Adobe Creative Cloud, Removing Unauthorized Versions
  388. Endpoint Services, MECM, Requesting and applying drivers
  389. PIE, Combating Comment Spam
  390. Skype for Business, How to Create a Skype for Business Conference
  391. Email, Google Apps @ Illinois, Access Your Google Email and Calendar
  392. Webstore, ESRI ArcGIS software license is in need of a repair operation
  393. Email, Spam Control, Viewing Your Whole Quarantine
  394. Technology Enhanced Classrooms, Siebel Center For Computer Science 1131
  395. IT Pros, Mailing lists, tools, and regular events for campus IT professionals
  396. Zoom, How do I start or schedule a Zoom Meeting?
  397. Webstore, How do I order another copy of a product I've already purchased?
  398. Canvas, Assignments
  399. Office 365, Email, Exchange, How to check quota
  400. Canvas, Use Respondus to Publish a Test
  401. Security, Vulnerability Scanning Program, General Information
  402. Technology Enhanced Classrooms, Lu Mechanical Engineering Building 2055
  403. PIE, Adding users
  404. Endpoint Backup, CrashPlan, Escalation
  405. Technology Enhanced Classrooms, Psychology Building 32
  406. Campus Monitoring, Customizing your dashboard [Campus login required]
  407. Departmental Classrooms, Siebel Center for Computer Science 3401
  408. Endpoint Services, Munki, What is Multi-Tenant Munki?
  409. SSL Certificates, OSX Installation Info for SSL Certificates
  410. Active Directory, Creating an OU in Active Directory
  411. Canvas, Behavior With Term, Course and Section Dates
  412. U of I Box, Box Apps approved for use with Box High Risk Data Folder [Campus login required]
  413. Security, Policy, Access to deceased relative's account
  414. Security, Unauthorized use of accounts
  415. Networking, Iris Scenarios: Searching for MAC Addresses
  416. Technology Enhanced Classrooms, Gregory Hall 223
  417. Digital Signage, Using duration in FWi Content Manager
  418. Canvas, Syncing your calendar for instructors
  419. Active Directory, Special Authorizations
  420. Active Directory, Group Policy, not working after MS16-072 applied
  421. Illinois Directory, How to change your address or phone number
  422. Technology Enhanced Classrooms, Armory 386
  423. Canvas, Granting extra time on a quiz
  424. Research IT, Portal FAQ
  425. Departmental Classrooms, Law Building Room A
  426. Technology Enhanced Classrooms, Gregory Hall 319
  427. Technology Enhanced Classrooms, Davenport Hall 338
  428. Skype for Business, General Information
  429. NetID Center, "User not found in Midpoint" error when changing password
  430. Illinois Compass 2g, Content Areas
  431. Departmental Classrooms, Newmark Civil Engineering Building 3310
  432. Technology Enhanced Classrooms, Foreign Languages Building 1046
  433. LinkedIn Learning, Mobile devices
  434. Email, Spam Control, How to remove an email address from blocked senders list
  435. Admissions, Aleks Placement Test
  436. Departmental Classrooms, Electrical and Computer Engineering Building 2016
  437. Admissions, How to Upload Financial Aid Documents
  438. Technology Enhanced Classrooms, English Building Room List
  439. U of I Box, Leaving the University, Migrating your data
  440. Kaltura, Tagging media
  441. Departmental Classrooms, Advanced Transportation Research and Engineering Laboratory 109
  442. Endpoint Backup, CrashPlan, How to install CrashPlan Backup Application
  443. Kaltura, Channel settings
  444. cPanel, Using Cron
  445. Wiki, How to search within a space
  446. Office 365, Email, Exchange, Email address not registered or more than one person has the same email address
  447. PIE, How do I use publish.illinois.edu?
  448. Webstore, Software doesn't work when connected to the campus VPN
  449. Departmental Classroom, Wohlers Hall 241
  450. Technology Enhanced Classrooms, Noyes Laboratory of Chemistry 203
  451. i-card, How do I find my UIN?
  452. Technology Enhanced Classrooms, Noyes Laboratory of Chemistry Room List
  453. Skype for Business, All agents in a response group ring when a calls comes in, even those in other calls
  454. Kaltura, Uploading media files and original copies
  455. Technology Enhanced Classrooms, Engineering Hall Room List
  456. Technology Services at Illinois, UIUC Tech Help Center Changelog
  457. Departmental Classrooms, Transportation Building 306B
  458. Networking, Firewall, Mostly Open + UI Group Details
  459. Azure, Networking ExpressRoute
  460. Google Apps @ Illinois, Google Custom Search Engines
  461. Networking, Residence Halls, URHnet, How to contact a NetTech
  462. Active Directory, U of I Resources in AWS
  463. Security, CISDSC, IT04 Compliance [Campus login required]
  464. Technology Enhanced Classrooms, Noyes Laboratory of Chemistry 157
  465. SFB Contact Center, Rates for Contact Center Service
  466. Skype for Business, Joining a meeting
  467. Cell Phones, Procedures
  468. Webstore, Verifying 32-bit or a 64-bit version of Windows
  469. Endpoint Services, Munki, What do I do if Multi-Tenant Munki doesn't have software I need?
  470. U of I Box, Changing Campus
  471. Canvas, Creating a registrar-affiliated course copy
  472. Microsoft 365, Microsoft Teams Audio Conferencing
  473. Zoom, Quickstart Guide
  474. Webstore, Purchase of personal use software with a CFOP or Banner account
  475. Canvas, Setting Notification Preferences as a Student
  476. Office 365, Email, Outlook inbox corruption (missing email, can't open email, etc.)
  477. Canvas, Quotas
  478. Zoom, How to protect your sessions
  479. Endpoint Security, CrowdStrike, Quarantined Files [Campus login required]
  480. Kaltura, Adding slides to media
  481. Departmental Classrooms, Siebel Center for Computer Science 4407
  482. Canvas, Student User Accessibility Options
  483. Kaltura, Add a Hot Spot to a video
  484. Security, Cybersecurity Training and Awareness Overview
  485. Departmental Classrooms, Newmark Civil Engineering Building1239A
  486. Endpoint Services, MECM, Create a self-service, interactive software deployment
  487. Office 365, Email, Exchange, Calendar, Outlook, Missing Meeting, Appointment Requests
  488. Email, Google Apps @ Illinois, Resolving Conflicting Accounts
  489. Canvas, Space Request tool asking for course rubric
  490. Digital Signage, RSS feed in "Story Style"
  491. Technology Enhanced Classrooms, Speech and Hearing Science Building Room List
  492. Technology Enhanced Presentation Spaces, Levis Faculty Center Room List
  493. Technology Enhanced Classrooms, Altgeld Hall 143
  494. Technology Enhanced Classrooms, Architecture Building 302
  495. Canvas, Digication
  496. Skype for Business, Response Group Agents Hear Beeping
  497. Networking, Iris Scenarios: Search and Sort Tools
  498. 2FA, No password, 2FA device, or bank account on file
  499. Technology Enhanced Classrooms, Campus Instructional Facility 4035
  500. Cybersecurity, Example Development Standards
  501. Skype for Business, Join a Meeting or an Audio or Video Conference Call with Android
  502. Campus Mailing Lists, Account Password
  503. Technology Enhanced Classrooms, Henry Administration Building 156
  504. Technology Enhanced Classrooms, English Building 119
  505. Office 365, Email, Exchange, Global Address List, Remove / Hide address from the GAL
  506. Campus Mailing Lists, Guidelines
  507. Illinois Compass 2g, Text in Illinois Compass 2g
  508. Technology Services, Munki Changelog
  509. Technology Enhanced Classrooms, Foellinger Auditorium
  510. VPN, Cisco AnyConnect, Installing VPN on other operating systems
  511. Email, Spam Control, Email or attachment disappears
  512. Illinois Compass 2g, Add a link to a content area
  513. Technology Enhanced Classrooms, Roger Adams Laboratory 116
  514. Departmental Classrooms, Materials Science and Engineering 322
  515. Endpoint Security, CrowdStrike, Getting Started with CrowdStrike
  516. Endpoint Services, Munki, Using Log Files to Troubleshoot Munki and MunkiReport
  517. SFB Contact Center, Account Deactivation Requests for Agents or Supervisors
  518. Technology Enhanced Classrooms, Foreign Languages Building G-18
  519. Networking, Illinois Research Network
  520. Canvas, Benefits of Turnitin
  521. Skype for Business, Using it on Windows
  522. cPanel, What security considerations are my responsibility as a cPanel website owner?
  523. Departmental Classrooms, Engineering Hall 301
  524. Office 365, Email, Exchange, Configure Outlook for Windows
  525. Kaltura, Creating a Channel Playlist
  526. RightFax, Centrex, Dialing Pattern for Faxes
  527. Illinois Compass 2g, Direct Submit
  528. Office 365, Email, Configure the Mail and Calendar app for iPhone or iPad
  529. Email, Spam Control, URL defense, re-writing
  530. Technology Enhanced Classrooms, Ceramics Building Room List
  531. Departmental Classrooms, Chemistry Annex 2012
  532. Technology Enhanced Classrooms, Roger Adams Laboratory Room List
  533. Help Desk, Tech Support Referral Resources
  534. Kaltura, Browser use and compatibility, Cookie problems
  535. Networking, Firewall, Fully Open Group Details
  536. Wiki, creating page templates
  537. Technology Enhanced Classrooms, Animal Sciences Lab Room List
  538. Illinois Compass 2g, Use Respondus to Retrieve Test Questions
  539. Data Center Shared Services (DCSS), Information and Escalation
  540. Security, Software, Anti-Virus, Home Solutions
  541. Email, Encryption of email messages
  542. Technology Enhanced Classrooms, Lincoln Hall 1020
  543. Skype for Business, Robo Calls, Suspicious phone calls from University phone numbers
  544. Departmental Classrooms, Everitt Laboratory 1244
  545. Webstore, Microsoft Volume License Office / Windows not genuine and has expired message
  546. LinkedIn Learning, Getting Started
  547. Illinois Compass 2g, Add a discussion board link to Compass 2g course menu
  548. Departmental Classrooms, Electrical and Computer Engineering Building 3026
  549. cPanel, Force HTTPS Redirect
  550. Webstore, Purchases on Banner Account Statments
  551. Canvas, Creating a Quiz
  552. Skype for Business, Exchange, and AD Accounts for Extra Help
  553. Endpoint Services, What Is Endpoint Services?
  554. Classroom Technology Accommodations for People with Disabilities
  555. Digital Signage, Service Overview
  556. Zoom, Endpoint Services
  557. Departmental Classrooms, North Campus Parking Deck 1251
  558. Microsoft 365, Configure Outlook for Windows
  559. Office 365, ProPlus browser extension for Chrome
  560. Networking, Lens API, password
  561. Canvas@Illinois, Support 1833 2289829
  562. Endpoint Services, MECM, Is there an MECM community mailing list to ask questions?
  563. Skype for Business, Add a Skype contact
  564. Technology Enhanced Classrooms, Architecture Building Room List
  565. Canvas, How to bulk update due dates
  566. Digital Signage, Changing License Activation from Legacy to Cloud on a Content Player
  567. Skype for Business, Security, Caller ID spoofing
  568. Campus Mailing Lists, How to send attachments to a list
  569. Departmental Classrooms, Education Building 22
  570. Technology Enhanced Classrooms, Armory 243
  571. Technology Enhanced Classrooms, David Kinley Hall 106
  572. SFB Contact Center, Supervised Transfers in TouchPoint to Skype for Business users or outside numbers
  573. Departmental Classrooms, Education Building 42A
  574. Technology Enhanced Classrooms, Turner Hall W115
  575. Technology Enhanced Classrooms, English Building 69
  576. Remote Desktop, Enabling and using the Remote Desktop Gateway
  577. U of I Box, Direct links, embedded images, and anonymous file sharing
  578. Kaltura, Embed code doesn't appear for media I own
  579. Departmental Classrooms, Talbot Laboratory 103
  580. Technology Enhanced Classrooms, Foreign Languages Building G-17
  581. Canvas, Adding sections to a course
  582. Email, Google Apps @ Illinois, Getting Started with Google Apps @ Illinois
  583. Illinois Compass 2g, Downloading student assignment submissions
  584. Technology Enhanced Classrooms, Materials Science and Engineering 305
  585. Technology Enhanced Classrooms, English Building 156
  586. Canvas, Course Navigation Menu
  587. Illinois Compass 2g, Drop Lowest Assessment Grade from the Grade Center
  588. Illinois Compass 2g, About Find Questions
  589. Shibboleth, Federating with external vendors
  590. China, Access to content
  591. Canvas, Conclude and restore student enrollments in a course
  592. Technology Enhanced Classrooms, Hydrosystems Lab Room List
  593. SFB Contact Center, Requirements for Agents and Supervisors
  594. Zoom, Students, Getting Started
  595. WebStore, Ansys EM Suite Configuration Failed Error
  596. Technology Enhanced Classrooms, Medical Sciences Building 274
  597. Identity Management. Deactivation, Service continuation for graduates who continue UIUC affiliation
  598. Illinois Compass 2g, Creating a Mashup Item using the Text Editor
  599. Canvas, Download Test or Quiz Results from the Gradebook
  600. Help Desk, Help Desk Tools Access Program
  601. Technology Enhanced Classrooms, David Kinley Hall 310
  602. Shibboleth, Urbana-specific configuration
  603. Campus Mailing Lists, Change how I receive email from a list
  604. Zoom, FAQ
  605. Endpoint Services, Workspace ONE, Purchasing Apple VPP Apps
  606. Kaltura, Using Personal Capture
  607. AWS, Pricing, Console Basics, Cost Explorer, Budgets, & Training Opportunities
  608. cPanel, How to manage MySQL databases on cPanel
  609. Departmental Classrooms, Everitt Laboratory 2123
  610. Technology Enhanced Classrooms, Gregory Hall 205
  611. Technology Enhanced Classrooms, Huff Hall 209
  612. Qualys, Run Scheduled Vulnerability Scans [Campus login required]
  613. U of I Box, Upload and Download Limits
  614. Identity Management, Leave of Absence
  615. Office 365, OneDrive file recovery options
  616. Digital Signage, Accessing File Share
  617. Email, Exchange, OWA, How to create a filter in the Outlook Web App
  618. Illinois Compass 2g, Adding a User
  619. Illinois App, How do I turn on the Wallet tab in the app?
  620. Identity Management, Sponsored NetIDs
  621. ICS, Lab reservations
  622. Illinois Compass 2g, Instructors, Course roster updates
  623. Departmental Classroom, Psychology Building 17
  624. Skype for Business, How to Manage Calls as a Delegate
  625. Technology Enhanced Classrooms, Lincoln Hall 1065
  626. Webstore, How to apply new offline license file for MATLAB on Mac OS X
  627. Email, Spam Control, How to create a blocked senders list
  628. Networking, Illinois Research Network information for departmental researchers
  629. Departmental Classrooms, Everitt Laboratory 2209
  630. U of I Box, How to Create a Box Team Folder
  631. Webstore, Release timeline for new versions of software
  632. Canvas, Zoom
  633. Technology Enhanced Classrooms, Lincoln Hall 1062
  634. Departmental Classrooms, Transportation Building 316
  635. Technology Enhanced Classrooms, Altgeld Hall 243
  636. WebStore, How do I uninstall Mathematica
  637. Canvas, Version
  638. Technology Enhanced Classrooms, Gregory Hall Room List
  639. U of I Box, Service
  640. WebStore, Installing MS Project and MS Visio along side MS Office 365 Pro Plus
  641. Technology Enhanced Classrooms, Noyes Laboratory of Chemistry 164
  642. Qualys, Access for Vulnerability Scanning and Reporting [Campus login required]
  643. Client Services Support, AITS VPN, Troubleshooting
  644. Endpoint Security, CrowdStrike, Sensor Tagging
  645. Office 365, Email, Exchange, OWA, Email to a group of people using a Personal List
  646. VPN, CISCO AnyConnect, What is the Allowed IP range on firewall software?
  647. Technology Enhanced Classrooms, Everitt Laboratory 2101
  648. Cybersecurity, Reporting and responding to compromised websites, servers, services, applications, solutions, and other assets
  649. Endpoint Services, MECM, Which articles and training should I read to get started?
  650. Campus Mailing Lists, Visibility of list membership
  651. Technology Enhanced Classrooms, Psychology Building 29
  652. Technology Enhanced Classrooms, Campus Instructional Facility 0035
  653. Digital Signage, Sharing Content & Size/Dimensions
  654. Canvas, Creating a multiple fill-in-the-blanks quiz question
  655. Illinois Directory, How to suppress an entry in emergency situations
  656. Security, SNMP Recommendations
  657. Technology Enhanced Classrooms, Turner Hall W109
  658. Technology Enhanced Classrooms, Bevier Hall 166
  659. Canvas, Designer role
  660. Campus Mailing Lists, Visibility of the List
  661. Departmental Classrooms, Lincoln 4051
  662. NetID Claim, How to Claim for Students
  663. Privacy & Cybersecurity: Authorized Illinois Email (DMARC) Effort FAQ
  664. Technology Enhanced Classrooms, Education Building 2
  665. Canvas, Cannot open a file
  666. Illinois Compass 2g, Tips and Information
  667. Technology Enhanced Classrooms, Meat Science Laboratory Room List
  668. Departmental Classrooms, Electrical and Computer Engineering Building 3075
  669. Technology Enhanced Classrooms, Foreign Languages Building 1128
  670. Webstore, Software available for personal computers
  671. U of I Box, Box Terms of Service
  672. Virtual Hosting, Veeam Backup Self-Service Portal
  673. Departmental Classrooms, Electrical and Computer Engineering Building 3020
  674. Technology Enhanced Classrooms, Davenport Hall 212
  675. U of I Box, Suppressing the list of collaborators
  676. Google Apps @ Illinois, Hangouts Chat
  677. Skype for Business, Yealink Better Together over Ethernet (BToE)
  678. Departmental Classrooms, Talbot Laboratory 111K
  679. Technology Enhanced Classrooms, David Kinley Hall 312
  680. Kaltura, Add a Caption file
  681. Wiki, Known Issues
  682. Electronic Directory, How to change a proxy and update a group alias
  683. TeamDynamix, How do I Search and Filter Tickets in TDNext?
  684. Campus Mailing List, Missing lists
  685. Kaltura, Keyboard commands
  686. College of FAA: Understanding Illinois Desktop and Laptop Standards
  687. Kaltura, Channel deletion
  688. Departmental Classrooms, Electrical and Computer Engineering Building 5076
  689. Departmental Classrooms, ACES Library List
  690. Technology Enhanced Classrooms, Law Building Room List
  691. Illini-Alert, Who is eligible?
  692. Amazon Web Services, Recursive DNS Guide for Illinois
  693. Departmental Classrooms, North Campus Parking Deck, List
  694. Departmental Classrooms, Coordinated Science Lab 325
  695. GSLB, Global Service Load Balancing
  696. Azure, How to Access the Portal and Manage Permissions & Costs
  697. PIE, Inserting images using Flickr
  698. Departmental Classrooms, Electrical and Computer Engineering Building 1015
  699. Endpoint Services, What is MECM?
  700. ClassTech, Campus Instructional Facility Microphone Issue Fall 2021
  701. Illinois Compass 2g, Copy and Move Content
  702. Illinois Compass 2g, Using Section Information to Create Smart Views
  703. Skype for Business, How to reset IP Phone
  704. Zoom, Instructor, Training
  705. Webstore, Privacy policy
  706. Email, Spam Control, Understanding Your End User Digest
  707. Technology Enhanced Classrooms, Siebel Center For Computer Science 1111
  708. VPN, CISCO AnyConnect, Installation Instructions Splash Page
  709. Technology Enhanced Classrooms, Chemistry Annex 1024
  710. Webstore, Requests for older versions of software
  711. Canvas, Assignment Accommodations
  712. Office 365, Email, Exchange, Office 365 URLs
  713. Canvas, Roster Uploads, Course Available
  714. AuthMan, Sync Groups to Azure Active Directory
  715. Wireless, How to find your IP address
  716. Technology Enhanced Classrooms, Lu Mechanical Engineering Building 2100
  717. Wiki, Anonymous Users
  718. Technology Enhanced Classrooms, Lu Mechanical Engineering Building 2200
  719. Canvas, Colored Icons in Speedgrader
  720. Campus Monitoring, Using dashboards [Campus login required]
  721. Departmental Conference Room, Education Building Room 210A
  722. Endpoint Services, Munki, Software Testing and Release Policy
  723. Technology Enhanced Classrooms, Speech and Hearing Science 110
  724. Illinois Compass 2g, Content Folders
  725. Endpoint Services, MECM, Audit application deployments and references
  726. Client Services Support, Office 365, Changes from Office 2016
  727. Zoom, Meetings vs Webinars
  728. Illinois Compass 2g, Scroll bars missing in Grade Center on Mac
  729. Illinois Compass 2g, Problems viewing files in Illinois Compass 2g
  730. Technology Enhanced Classrooms, Engineering Hall 106B8
  731. Webstore, Software subscription licenses
  732. Canvas, Syncing your calendar for students
  733. cPanel, Advanced topics - programming, databases, and more
  734. Active Directory, How long does it take for new NetIDs to be added into AD?
  735. Departmental Classrooms, Digital Computer Lab 2240
  736. Technology Enhanced Classrooms, Armory 384
  737. Canvas, Manually creating Groups in a Group set
  738. Skype for Business, E911 Acknowledgment Form Location
  739. Departmental Classrooms, Law Building Room B
  740. Technology Enhanced Classrooms, Gregory Hall 321
  741. Technology Enhanced Classrooms, Davenport Hall 169
  742. Skype for Business, Mac Installation
  743. Classroom Technologies, Is there a fee to use the technology in general assignment classrooms?
  744. Illinois Compass 2g, Missing Rubrics
  745. Departmental Classrooms, Electrical and Computer Engineering Building 4032
  746. Technology Enhanced Classrooms, Foreign Languages Building 1040
  747. Kaltura, Illinois Media Space
  748. Email, Spam Control, How To Remove an Address From Safelist
  749. Illinois Compass 2g, Handling SafeAssign errors
  750. Skype for Business, Changes to a Phone Number (Creation, Calling Policy, Service Type)
  751. Office 365, FAQs for UIUC Microsoft products
  752. Technology Enhanced Classrooms, Henry Administration Building 138
  753. U of I Box, Box Sync on Windows Server
  754. Illinois Compass 2g, Drag and drop files
  755. Departmental Classrooms, Coordinated Science Lab 369
  756. System HR Services, How to refer customers to technical support or Help Desk
  757. Canvas Enrollment Status and Management
  758. Zoom, Allow viewers to download Zoom recordings with share link
  759. Wiki, How do I backup, delete, or restore my Wiki Space?
  760. AWS, Python CLI Configuration for shibboleth 2FA authentication
  761. Cloud Dashboard, Support Resources
  762. Kaltura, My History function
  763. Webstore, Invalid Volume License Key
  764. Pinnacle, Department Manager, Application or Change Form
  765. Technology Enhanced Classrooms, Noyes Laboratory of Chemistry 204
  766. cPanel, SSH, SCP, and SFTP access
  767. Illinois App, Viewing your Test Results
  768. Technology Enhanced Classrooms, Ceramics Building 214
  769. Kaltura, Public channels
  770. Technology Enhanced Classrooms, Freer Hall Room List
  771. Illinois Compass 2g, Use Respondus to Print an Online Test
  772. Office 365, Email, Exchange, Outlook Message Encryption and Certificates
  773. Networking, Firewall, Mostly Open Group Details
  774. Networking, URHnet, Documentation for Residence Hall internet policies
  775. U of I Box, Deleted or Disabled personal account
  776. Endpoint Services, Munki, Erase-and-Install Workflow
  777. U of I Box, Active Directory Group Sync
  778. Office 365, Microsoft Teams Adding Guests
  779. Technology Enhanced Classrooms, Psychology Building 11
  780. Security, Password Manager, Why You Should Use One
  781. Skype for Business, Control access to your presence information in Skype for Business
  782. Email, Spam Control, How to report a spam or phishing email
  783. Webstore, FLUENT_SOLVER does not exist
  784. ClassTech, Software Request
  785. Kaltura, Upload Captions for a Video
  786. Identity Management, Affiliates, What services do affiliates receive?
  787. Zoom, What is Zoom?
  788. Webstore, Installing software on multiple computers
  789. Canvas, Setting Course Entry Point
  790. Office 365, Email, Exchange, Calendar, Error when sharing calendars
  791. Online tools, Best practices and FAQs
  792. Safer Community, SHIELD CU COVID-19 testing for university family members and visitors
  793. Technology Enhanced Classrooms, Davenport Hall 329
  794. Kaltura, Making a Video Public
  795. Departmental Classrooms, Mechanical Engineering Laboratory 4404
  796. Identity Management, Requirements for Acceptable Passwords
  797. Technology Enhanced Classrooms, Natural History Building 2078
  798. Departmental Classrooms, Electrical and Computer Engineering Building 5086
  799. Endpoint Services, MECM, Provisioning for your unit or college
  800. Email, Exchange, New Message or Meeting Create Blank
  801. Networking, Lens API, interface
  802. Canvas, Instructors, Delete a Requested Space
  803. Digital Signage, Brief Glossary of FWi/Digital Signage Terminology
  804. Azure, Bastion for providing Secure RDP/SSH for Virtual Machines
  805. U of I Box, Upload Speed
  806. Technology Enhanced Classrooms, Gregory Hall 111
  807. Skype for Business, Set up and troubleshoot Skype for Business video
  808. Technology Enhanced Classrooms, Armory 134
  809. Canvas, Publishing a quiz
  810. Campus Mailing List, Configuring your list for DMARC
  811. Networking, Iris Scenarios: Port Security - Restricting Port Access to Specific MAC Addresses
  812. Webstore, Purchasing 2FA tokens during Covid19
  813. Technology Enhanced Classrooms, Campus Instructional Facility 4031
  814. WebStore, Microsoft Campus Agreement (CA) Enrollment
  815. Skype for Business, Private Lines
  816. Campus Mailing Lists, Export subscribers
  817. Technology Enhanced Classrooms, Huff Hall 112
  818. Technology Enhanced Classrooms, English Building 123
  819. Illinois Compass 2g, Canvas, Most common questions at the start of the semester
  820. Office 365, Email, Exchange, Leaving or Deprovisioning
  821. Illinois Compass 2g, Download Test or Quiz results in Grade Center
  822. Shibboleth, Login page asking to release data to access some websites
  823. Technology Enhanced Classrooms, Everitt Laboratory 3217
  824. Technology Enhanced Classrooms, Wohlers Hall 152
  825. Email, Size limits on email
  826. Illinois Compass 2g, Commenting on a Blog
  827. Technology Enhanced Classrooms, Materials Science and Engineering 100
  828. Departmental Classrooms, Coordinated Science Lab 201A
  829. SharePoint, Where do I get help?
  830. Cybersecurity, Code Review Discussion Questions
  831. Skype for Business, How to blind transfer a call
  832. Illinois App, Troubleshooting
  833. Human Resources, Employers looking for University Employment Verification
  834. ClassTech, Classroom Software List
  835. Skype for Business, Add a Skype for Business contact using Skype
  836. cPanel, What domain names can I use for my website? What domain names can't I use?
  837. Departmental Classrooms, Micro and Nanotechnology Laboratory 3005
  838. SFB Contact Center, Account Requests for New Agents or Supervisors
  839. WebStore, Error: 0xC004F035 The software licensing service reported that the computer could not be activate with a Volume license key
  840. Email, Configuring Authenticated Email from a 3rd party using a custom DKIM record [Campus login required]
  841. Illinois Compass 2g, Unable to use Youtube video using mashup
  842. ClassTech, Special Event Support
  843. Endpoint Services, Workspace ONE, macOS Single Sign-On (SSO) Extension Profile
  844. Technology Enhanced Classrooms, Advanced Transportation Research and Engineering Laboratory Room List
  845. Zoom, Get Add-ins
  846. Endpoint Services, Munki, How do I provide off-campus support for my Multi-Tenant Munki-managed endpoints?
  847. VPN, CISCO AnyConnect, Mac OS Version compatibility
  848. Technology Enhanced Classrooms, Armory 428
  849. Networking, Firewall, Mostly Closed + Remote Administration + UI Group Details
  850. Pinnacle, Quick Start Guide for Billing Information
  851. Kaltura, MediaSpace Go
  852. Illinois Compass 2g, Instructors, Online Test is Unavailable to Students
  853. Departmental Classrooms, Mechanical Engineering Building 143
  854. College of FAA: Departmental Websites
  855. Cybersecurity, Endpoint and Data Stores Documentation Examples
  856. Illinois Compass 2g: Changing Course Entry Point
  857. Skype for Business, Voicemail Messages, Greetings, and Settings
  858. Departmental Classrooms, Electrical and Computer Engineering Building 2022
  859. Webstore, Retiree eligibility for the Microsoft Campus Agreement
  860. Amazon Web Services, PHP Sessions
  861. cPanel, cPanel is not approved for FERPA/HIPAA data
  862. Departmental Classrooms, Siebel Center for Computer Science 0218
  863. cPanel, Run AutoSSL Manually
  864. Webstore, Eligibility requirements for Purchases
  865. Canvas, Creating a Question Bank
  866. Technology Enhanced Classrooms, Everitt Lab Room List
  867. Skype for Business and Teams VoIP, Supported Devices and Equipment
  868. Departmental Classrooms, Foreign Languages Building G-52
  869. Shibboleth, University of Illinois-specific configuration
  870. Office 365, Email, Exchange, Understanding Room and Equipment (Resource) Mailboxes in Exchange
  871. Departmental Classrooms, Electrical and Computer Engineering Building 2015
  872. 2FA, "No 2FA Enrollment Found" or "Access is not allowed"
  873. SFB Contact Center, How do I get help?
  874. Active Directory, Naming Conventions
  875. Endpoint Security, CrowdStrike, FAQ
  876. Endpoint Services, MECM, Endpoint Protection reports and status
  877. Client Services Support, AITS VPN Connection (Windows)
  878. Technology Enhanced Classrooms, Krannert Art Museum and Kinkead Pavilion Room List
  879. Canvas, Using the Accessibility Checker in the Rich Content Editor
  880. Digital Signage, Exporting PowerPoint to Video
  881. LDAP, Email Client
  882. Kaltura, Private channel media & permissions
  883. NetID Center, Customer steps after receiving password token
  884. Technology Enhanced Classrooms, Armory 333
  885. Technology Enhanced Classrooms, David Kinley Hall 108
  886. U of I Box, Accepting or Rejecting Collaboration Invitations
  887. Departmental Classrooms, Education Building 4F
  888. Technology Enhanced Classrooms, Turner Hall W203
  889. Technology Enhanced Classrooms, English Building 44
  890. Technology Enhanced Classrooms, David Kinley Hall 215
  891. Departmental Classrooms, Huff Hall 2021C
  892. Technology Enhanced Presentation Space, Levis Faculty Center 304
  893. Departmental Classrooms, Loomis Laboratory 222
  894. Technology Enhanced Classrooms, Foreign Languages Building G-13
  895. Endpoint Services, Java, Oracle Java 8 Licensing
  896. Kaltura, Known Issues
  897. Kaltura, Using Playlists
  898. Technology Enhanced Classrooms, Mumford Hall 103
  899. Technology Enhanced Classrooms, English Building 150
  900. Kaltura, Add a video to Canvas
  901. Email, Spam Control, How to get service for departmental email servers
  902. Technology Enhanced Presentation Space, Levis Faculty Center 422
  903. Departmental Classrooms, Siebel Center for Computer Science 3102
  904. Technology Enhanced Classrooms, Foreign Languages Building G-08B
  905. Classroom Technologies, Usage Guidelines for Classroom Technology
  906. Illinois Compass 2g, Deploying Tests and Surveys
  907. Illinois Compass 2g, Students, Discussion Board No Items Found
  908. Technology Enhanced Classrooms, Mumford Hall 313
  909. Technology Enhanced Classrooms, English Building 135
  910. Canvas, Managing Course Navigation Links
  911. Endpoint Security, CrowdStrike, Migrating Endpoints to a Different CrowdStrike Instance via Munki & MECM
  912. Illinois Compass 2g, Adding multimedia files
  913. VPN, CISCO AnyConnect, About VPN Profiles
  914. Kaltura, Creating and using playlists in MediaSpace for faculty and staff
  915. Technology Enhanced Classrooms, David Kinley Hall 206
  916. Security, How to identify phishing attempts and similar scams
  917. Networking, IT Pros, Request a Network
  918. Zoom, Meeting Expiration
  919. Digital Signage, Content Player Freezes or Fails at Launch
  920. Kaltura, YouTube media
  921. TeamDynamix, Glossary of Terms
  922. cPanel, How to create a MySQL database on cPanel
  923. Departmental Classrooms, Materials Science and Engineering 408F
  924. Technology Enhanced Classrooms, Gregory Hall 213
  925. Skype for Business, Call forwarding and simultaneously ring
  926. Office 365, Add Shared Mailboxes in Outlook 2016
  927. U of I Box, Email directly to Folder
  928. Identity Management, NetID Activation Token Expired
  929. Departmental Classrooms, Newmark Civil Engineering Building 1233
  930. Networking, Iris Scenarios: Naming Ports
  931. CrashPlan/Code42, Overview, Features, Management & Requirements
  932. Illinois Compass 2g, Student App
  933. SFB Contact Center, Changing Modes in Touchpoint
  934. Office 365, Office Upgrade Installation
  935. VPN, CISCO AnyConnect, Mac OS X, Options Grayed out on Installation
  936. Office 365, Admin Approval when adding email to mobile device
  937. Technology Enhanced Classrooms, Foreign Languages Building G-46
  938. Skype for Business, Do I need to complete the E911 acknowledgement form?
  939. AWS, Enterprise Support
  940. Webstore, Providing Adobe site license installers to student employees
  941. Email, Spam Control, How to change Personal Spam Policies
  942. Networking, Illinois Research Network information for IT pros
  943. Departmental Classrooms, Talbot Laboratory 214
  944. Technology Enhanced Classrooms, Campus Instructional Facility 4036
  945. Webstore, Using both the Group and Concurrent license for Matlab
  946. Canvas, Files
  947. Technology Enhanced Classrooms, Lincoln Hall 1064
  948. Departmental Classrooms, Mechanical Engineering Laboratory 1009
  949. Technology Enhanced Classrooms, Altgeld Hall 245
  950. WebStore, SolidWorks error message "This student edition has expired."
  951. Canvas, Exporting grades from the Gradebook
  952. LinkedIn Learning, Getting Help
  953. Identity Management, Types of Accounts
  954. WebStore, Setting a persistent hostname on a Mac that uses DHCP
  955. Campus Monitoring, How to schedule downtime in Nagios (revised) [Campus login required]
  956. Departmental Classrooms, Loomis Laboratory 322
  957. Authorization Manager, Manage Privileges
  958. Office 365, Email, Exchange, Outlook, Cannot connect to the Exchange server / not receiving new emails
  959. VPN, CISCO AnyConnect VPN unable to create the interprocess communication depot
  960. Canvas, Instructors, Rename or Change Course Title
  961. Endpoint Services, MECM, How to access MECM reports
  962. Campus Mailing Lists, Add emails or domains to Safelist, Modlist, Blocklist
  963. Technology Enhanced Classrooms, Wohlers Hall 130
  964. Technology Enhanced Classrooms, Campus Instructional Facility 0027/1025
  965. Networking, Firewall, Service Plan Details
  966. Canvas, Creating a quiz with simple formula questions
  967. Illinois Directory, Can I have two email addresses in my Illinois Directory entry?
  968. Virtual Job Board, Posting Jobs
  969. ClassTech, Troubleshooting, Additional Microphone Request
  970. Technology Enhanced Classrooms, Bevier Hall 132
  971. Canvas, Student role
  972. Technology Services Printing, Job Retention
  973. Departmental Classrooms, Lincoln 4053
  974. Title IX Training, Frequently asked questions
  975. Technology Enhanced Classrooms, Engineering Hall 106B1
  976. Canvas, Previewing course content using Student View
  977. PIE, Maximizing your storage space
  978. Departmental Classrooms, Stock Pavilion 107
  979. Departmental Classrooms, Siebel Center for Computer Science 0216
  980. Technology Enhanced Classrooms, Foreign Languages Building 1126
  981. WebStore, Physical Store
  982. Email, Spam Control, Still receiving email from someone on Block List
  983. Technology Enhanced Classrooms, Animal Sciences Lab 107
  984. Google Apps @ Illinois, Disabled or Suspended account
  985. Departmental Classrooms, Electrical and Computer Engineering Building 1005
  986. Technology Enhanced Classrooms, Davenport Hall 214
  987. U of I Box, Recover Deleted Files
  988. Active Directory, Unable to login to webpage requiring AD account
  989. Campus Mailing Lists, Remove moderators or owners
  990. Departmental Classrooms, Mechanical Engineering Laboratory 2001
  991. Technology Enhanced Classrooms, David Kinley Hall 325
  992. Service, Captioning Media
  993. Wiki, Adding a Child Page to Wiki
  994. Email, How to stop forwarding to an alternate email address
  995. Remote Access, Turning your mobile phone into a wireless hotspot for your computer
  996. Kaltura, My Media
  997. College of FAA: Operating System Updates, Self-Service (Mac OS)
  998. Kaltura, Deleting media
  999. Departmental Classrooms, Siebel Center for Computer Science 4102
  1000. Technology Enhanced Classrooms, Campus Instructional Facility 2018
  1001. Departmental Classrooms, Education Building 15/17
  1002. TeamDynamix, Tracking Tickets with the My Work Application
  1003. Skype for Business, Location incorrect or not showing
  1004. Departmental Classrooms, Everitt Laboratory 2100
  1005. Departmental Classrooms, Micro and Nanotechnology Laboratory 1000
  1006. Networking, Firewall, Fully Closed Group Details
  1007. Azure, Where to Learn more About Azure Products
  1008. Campus Mailing Lists, Bounce rate too high
  1009. Departmental Classrooms, Siebel Center for Computer Science 2405
  1010. WebStore, Adobe Creative Cloud Desktop App Trouble and other Issues
  1011. Illinois Compass 2g, Student doesn't see all their classes or some are wrong
  1012. Endpoint Security, Malwarebytes Remediation for CrowdStrike, What is Malwarebytes Remediation for CrowdStrike?
  1013. Email, What is DMARC
  1014. Skype for Business, Recording Calls from an Off-Campus Number
  1015. Zoom, Event Hosting, Planning your event
  1016. Webstore, Matlab third-party toolboxes
  1017. Email, Spam Control, Requesting a New End User Digest
  1018. Illinois Compass 2g, i>clicker
  1019. Identity Management, Leaving the University, Migrating your Data
  1020. Technology Enhanced Classrooms, Davenport Hall 132
  1021. Webstore, How to access downloads for previous WebStore purchases
  1022. Skype for Business, Client Feature Comparison
  1023. Office 365, Email, Exchange, Outlook synchronization permission error
  1024. Kaltura, Instructors, Video quizzing
  1025. Outlook 365, Shortcut Keys for Operating Microsoft Outlook
  1026. Technology Enhanced Classrooms, Lu Mechanical Engineering Building 3101
  1027. Kaltura, Difference between playlists and channels
  1028. Departmental Classroom, ATLAS Supported
  1029. Canvas, Colored Icons in Turnitin Originality Report
  1030. Technology Enhanced Classrooms, Henry Administration Building 148
  1031. Departmental Classrooms, Electrical and Computer Engineering Building 4036
  1032. Endpoint Services, Munki, How do I sign up for the Multi-tenant Munki service?
  1033. Office 365, Email, Exchange, Incorrect information in the Global Address List
  1034. Illinois Compass 2g, Setting Course Style Options
  1035. Endpoint Services, MECM, Install the MECM client on endpoints
  1036. Webstore, Purchase of personal use software with a CFOP or Banner Account
  1037. Zoom, Edit share settings for cloud recordings
  1038. Networking, Iris Scenarios: Working with Jacks
  1039. Technology Enhanced Classrooms, Engineering Hall 106B6
  1040. Zoom, Updating Display Name
  1041. Canvas, Mobile Apps for Students
  1042. Office 365, Email, Exchange, Messages bounce back with Sender Denied or Access Denied
  1043. U of I Box, Quota
  1044. Departmental Classrooms, Transportation Building 207
  1045. Technology Enhanced Classrooms, Armory 370
  1046. Canvas, What are Groups?
  1047. SFB Contact Center, Accessing Reporting
  1048. Departmental Classrooms, Law Building Room C
  1049. Technology Enhanced Classrooms, Gregory Hall 327
  1050. Technology Enhanced Classrooms, Ceramics Building 218
  1051. Skype for Business, Dialing international
  1052. Technology Enhanced Classrooms, Foreign Languages Building Room List
  1053. Illinois Compass 2g, Show Test Results and Feedback to Students
  1054. Departmental Classrooms, Newmark Civil Engineering Building 2312
  1055. Technology Enhanced Classrooms, Foreign Languages Building 1038
  1056. Canvas, Roles
  1057. Email, Spam Control, Service discontinued after leaving
  1058. Illinois Compass 2g, Instructors, Assessments, How to edit a comment on an assessment that has already been returned to the student
  1059. Skype for Business, Missing or duplicate contacts
  1060. Departmental Classrooms, Talbot Laboratory 100H
  1061. Technology Enhanced Classrooms, Transportation Building 203
  1062. U of I Box, Box Sync, Shib error when setting up
  1063. Illinois Compass 2g, Bulk delete columns
  1064. Departmental Classrooms, Materials Research Laboratory 201
  1065. Office 365, Email, Exchange accounts
  1066. ClassTech, Troubleshooting, Resident PC Display
  1067. cPanel, Logging in to cPanel
  1068. Wiki, Child Page Ordering
  1069. Endpoint Services, Munki, What are the details of the CSV file used for adding endpoints to Multi-Tenant Munki?
  1070. Cloud Dashboard, Overview
  1071. Student Technology Program, Overview and Student Resources
  1072. Webstore, Purchasing an Apple App
  1073. Research IT, About Research IT Services
  1074. Technology Enhanced Classrooms, Noyes Laboratory of Chemistry 301
  1075. Using UIUC AnyWare
  1076. Illinois App, Frequently Asked Questions
  1077. Shibboleth, Multi-university configuration
  1078. Kaltura, Trim, Copy, or Create a Clip of a video
  1079. Technology Enhanced Classrooms, Grainger Engineering Library Room List
  1080. Departmental Classrooms, Siebel Center for Computer Science 0222
  1081. Endpoint Services, Workspace ONE, What is Workspace ONE / AirWatch?
  1082. VPN, CISCO AnyConnect, The client service is not responding error message
  1083. Office 365, Email, Exchange, Thunderbird errors when clicking on folders
  1084. U of I Box, Information and Requesting Shared Team Folders
  1085. Identity Management, Changing your NetID
  1086. System HR Services, W-2, Left the University
  1087. Using the Redirect Tool in a Canvas Course
  1088. Technology Enhanced Classrooms, Psychology Building 23
  1089. Illinois Compass 2g, How do I add instructors, TAs, Course Administrators, Designers, or Students
  1090. Skype for Business, Call controls do not appear in call window
  1091. Office 365, Microsoft Teams Room System Setup
  1092. Webstore, LabVIEW NI License Manager Hangs
  1093. SSL Certificates, Generating SSL Certificates with the InCommon console
  1094. cPanel, Working with files in your cPanel site
  1095. Canvas, Moodle, Videos do not appear or play
  1096. Webtools, Technical Assistance
  1097. Webstore, Contact Information
  1098. Canvas, Removing columns in the Gradebook
  1099. Office 365, Email, Exchange, Mobile Permissions, ActiveSync
  1100. Canvas, Instructors, Adding and deleting rosters from a requested space
  1101. Endpoint Services, Munki, Deploying Microsoft Office
  1102. Technology Services Wi-Fi Help Portal Page - Start Here
  1103. Kaltura, File types
  1104. Departmental Classrooms, Digital Computer Lab 2320
  1105. Technology Services Endpoint Services (EPS) Portal
  1106. Office 365, Email, Exchange, Updates to shared calendars may not appear
  1107. Departmental Classrooms, Electrical and Computer Engineering Building 2076
  1108. Endpoint Services, MECM, Device Collection Membership Best Practices
  1109. Illinois Compass 2g, Updating Lynda links to LinkedIn Learning
  1110. Networking, Lens, Lens API Result Object
  1111. Canvas Space Types
  1112. UI New Hire, Error setting password
  1113. Digital Signage, Creating new templates in Content Manager Desktop
  1114. VPN, CISCO AnyConnect, IPv6 notes
  1115. Networking, Iris Scenarios: Speed and Duplex Settings
  1116. Technology Enhanced Classrooms, English Building 125
  1117. U of I Box, Protecting High Risk Data with Box High Risk Data Folders [Campus login required]
  1118. Technology Enhanced Classrooms, Armory 136
  1119. Canvas, Editing a published quiz
  1120. Amazon Web Services, Granting access to the AWS Console
  1121. Web Services, Short URL
  1122. 2FA, "Remember Me" Feature Not Working
  1123. Technology Enhanced Classrooms, Campus Instructional Facility 4025
  1124. cPanel, Suggestions for Class Students
  1125. Office 365, Email, Exchange, How do I view mail headers?
  1126. Campus Mailing Lists, Calendar Events
  1127. Departmental Classrooms, Coordinated Science Lab 469B
  1128. The Flexible Work Program, Campus Resources
  1129. Canvas, Turnitin Instructor Resource Hub
  1130. Kaltura, Uploading media
  1131. Skype for Business, How to Make a Call on Behalf of a Response Group
  1132. Technology Enhanced Classrooms, Lincoln Hall 1090
  1133. Technology Enhanced Classrooms, Everitt Laboratory 2233
  1134. Canvas, Turnitin, Creating an Assignment with Plagiarism Framework
  1135. Cloud Emailer Service, What is it and How Can I Use It?
  1136. Illinois Compass 2g, Creating Blogs
  1137. Office 365, Email, Outlook, Messages aren't sent and appear in outbox folder
  1138. ClassTech, Troubleshooting, iPads & Tablets
  1139. Office 365, Email, Exchange, Email delivered directly to an Exchange account instead of a forwarding address
  1140. Cybersecurity, API Code Review Discussion Questions
  1141. Skype for Business, Transfer a Call
  1142. Connecting to UIUC AnyWare
  1143. Campus Mailing Lists, RSO Ownership Transfer Procedure
  1144. Classtech, Technology Enhanced Classrooms, and Classroom Technologies contact information
  1145. SFB Contact Center, TouchPoint Client Installation
  1146. cPanel, Who can have a website on web.illinois.edu?
  1147. Zoom, Active Apps Notifier
  1148. Skype for Business, Make and receive a video call
  1149. Webstore, Navigating Your WebStore Order History
  1150. Zoom, Live Transcription
  1151. Illinois Compass 2g, Name change not reflected in Illinois Compass 2g
  1152. Active Directory, Integration with Linux
  1153. Lecture Capture, Manual recorders
  1154. Office 365, Email, Exchange, How to redirect or forward Exchange email to a different email account using an Outlook desktop client
  1155. Office 365, Email, New Faculty, Staff, and Graduate Students
  1156. Endpoint Services, Munki, Licensed Applications Best Practices
  1157. Cybersecurity, Vulnerability Disclosure
  1158. Security, CISDSC [Campus login required]
  1159. Networking, Firewall, Mostly Closed + Remote Administration Group Details
  1160. Cell Phones, Cellular Phone Equipment and Cellular Service Plans
  1161. cPanel, error logging in with Safari
  1162. Endpoint Services, Workspace ONE, Default Device Security Settings
  1163. Departmental Classrooms, Everitt Laboratory 3211
  1164. Canvas, Check to see Canvas View in Various Mobile Devices Through Chrome
  1165. Illinois Directory, Profile Editor
  1166. Illinois Compass 2g, Creating Group Assignments
  1167. Departmental Classrooms, Electrical and Computer Engineering Building 3077
  1168. Technology Enhanced Classrooms, Campus Instructional Facility 3025
  1169. Webstore, Installing Windows Upgrade and Office on Lab Machines
  1170. TDX Time Reporting Instructions
  1171. Illinois Compass 2g, Issues, Freezing or blank page
  1172. Departmental Classrooms, Siebel Center for Computer Science 3403
  1173. Shibboleth, What is it?
  1174. Webstore, Offer not visible after login
  1175. Canvas, Creating a multiple choice quiz question
  1176. cPanel, Creating a new account
  1177. Departmental Classrooms, Newmark Civil Engineering Building 3350
  1178. Webstore, Discounts for ESRI ArcGIS instructor-led training courses
  1179. cPanel, How to update Drupal with Softaculous
  1180. Departmental Classrooms, Mechanical Engineering Laboratory 1129
  1181. Office 365, Email, Exchange, Setting up Pine or Alpine
  1182. Passwords, Setting Strong Passwords
  1183. Office 365, Email, Exchange, Change how much mail to keep offline
  1184. Networking, Node Map
  1185. ClassTech, Troubleshooting, Audio
  1186. Endpoint Services, MECM, Which operating system images are maintained in MECM?
  1187. Web Hosting, Comparing current solutions available on campus
  1188. Technology Enhanced Classrooms, Library Room List
  1189. Canvas, General Accessibility Design Guidelines
  1190. Digital Signage, Emergency Notification
  1191. Electronic Directory, How to remove departmental aliases from the Electronic Directory
  1192. Kaltura, FERPA
  1193. Media, Live event recording and streaming
  1194. Technology Enhanced Classrooms, Siebel Center For Computer Science 1302
  1195. Technology Enhanced Classrooms, David Kinley Hall 113
  1196. Skype for Business, Block and Unblock People
  1197. Departmental Classrooms, Freer Hall 130
  1198. Technology Enhanced Classrooms, English Building 29
  1199. Technology Enhanced Classrooms, English Building 36
  1200. Technology Enhanced Classrooms, David Kinley Hall 115