1. Enterprise Applications - How to Request Access
  2. 2FA, No password, 2FA device, or bank account on file
  3. UIUC AnyWare: Overview
  4. Technology Services Wi-Fi Help Portal Page - Start Here
  5. Networking, Enabling Remote Desktop and using the Remote Desktop Gateway
  6. Illinois Compass 2g, How to request a new Illinois Compass 2g space or Check Status of Request
  7. Skype for Business, General Information
  8. Cybersecurity, Emergency Incident, Contacting Security
  9. VPN, CISCO AnyConnect, Installation Instructions Splash Page
  10. Kaltura, Using Personal Capture
  11. ATLAS Directory
  12. EWS, Remote Access
  13. How do I protect my Zoom sessions?
  14. Adobe Sign - What is Adobe Sign and how do I use it at the University of Illinois?
  15. Email, Spam Control, Still receiving email from someone on Block List
  16. EWS Labs, EWS Lab software
  17. EWS Labs, Printing and refund policies
  18. ATLAS Web Framework V2- Research Areas
  19. Clearing Browser Cache and Cookies
  20. Cloud, Cloud-based storage solutions for campus
  21. Cybersecurity, Reporting and responding to compromised websites, servers, services, applications, solutions, and other assets
  22. Enterprise Applications - System Requirements
  23. How do I access W-2 and other tax forms for current and terminated or retired employees?
  24. Illinois Compass 2g, Request a Space for a Registrar-Affiliated Course (Detailed)
  25. Email, Spam Control, URL defense, re-writing
  26. How do I let a student re-submit an assignment in Blackboard?
  27. Office 365, Email, Exchange, Outlook, How To Delete and Re-Add An Email Account in Outlook
  28. Email, Spam Control, URL defense re-writing frequently asked questions
  29. EWS, Remote Access, Connecting to Citrix
  30. EWS Lab Hours & Locations
  31. Vetstar Appointment Scheduler - Add or Remove a Doctor Name from Bottom of Weekly View
  32. Vetstar Appointment Scheduler - Service removal by Day and Section/Department
  33. Vetstar Appointment Scheduler - Adding or Removing a Section/Department Pop Up Comment
  34. Vetstar Appointment Scheduler - Add Time Slots
  35. Vetstar - Remove Record Locks
  36. Networking, Dorms, URHnet, How to contact a NetTech
  37. Research IT, About Research IT Services
  38. Loaner Program, Software Requests
  39. Vetstar - Referral Lab Procedure / Test Code Addition
  40. Troubleshooting Remote Desktop Issues
  41. Siebel Center Conference Rooms
  42. Siebel Center Calendars
  43. Travel Expense Management - TEM - System Requirements
  44. Instructor Tools
  45. University Bursar - How do I repay my Student Loan?
  46. University Bursar - What happens to my UI-Pay Payment Plan if I withdraw from school?
  47. University Bursar - Can I cancel the UI-Pay Payment Plan once I have enrolled?
  48. Endpoint Services, Munki, How do I access reporting in Munki?
  49. Departmental Classrooms, Materials Research Laboratory 202
  50. Technology Enhanced Classrooms, Advanced Transportation Research and Engineering Laboratory Room List
  51. VPN, CISCO AnyConnect, Installing Cisco AnyConnect VPN for Mac OS
  52. University Bursar - What is the IRS Form 1098-T?
  53. Zoom - Attendees - Meeting requires authentication to join
  54. Vetstar - Research Account Creation Request and Setup
  55. Vetstar - Discharging a Patient
  56. Vetstar - Client Communications Screen
  57. How do I subscribe to a UIC Alert regional site notification list for Peoria and Rockford?
  58. OLAP - Connection Instructions [Campus login required]
  59. Vetstar Appointment Scheduler - Remove an Appointment
  60. CS VM Farm - Power on or reset VMs
  61. Leaving Campus, When are accounts deactivated for non-registered students or those who didn't graduate?
  62. NetID Claim, Deactivated, Returning, and Uni High students
  63. Qualys, Access for Vulnerability Scanning and Reporting [Campus login required]
  64. Recommended Teaching Resources and Tools
  65. Who is my college iThenticate administrator?
  66. How can I access iThenticate?
  67. What happen if I cannot return my equipment on the due date?
  68. What is role-based access control (RBAC) for Azure resources?
  69. How can I set or reset my PIN for HR Services?
  70. Who do I contact to add, change, or remove a phone line?
  71. When should Asynchronous Instruction be considered?
  72. What are some advantages and disadvantages of Asynchronous Learning?
  73. How can I request iCard access to UIC buildings?
  74. Where do students go to see the responses to quizzes in Blackboard?
  75. How can I use inaccessible question types (e.g., matrix) in Qualtrics?
  76. Mac OS, How to rename computer via scutil
  77. Vetstar-SANDI: How to resubmit a test on the NOVA Prim Plus Vet
  78. Zoom, Getting Started
  79. EWS Labs, EWS Policies
  80. Vetstar - Clinician, Intern, Resident, Student and Vet Tech
  81. Learn@Illinois Moodle - Using the Atto HTML Text Editor
  82. Zoom, How to protect your sessions
  83. EWS Labs, Research Computing Policy
  84. Getting started with Grammarly@edu
  85. Vetstar - Radiology Information System (RIS) Training
  86. Cybersecurity, API Code Review Discussion Questions
  87. Cybersecurity, Code Review Discussion Questions
  88. Vetstar - Medical Record Documentation (Visit Report, Image Uploads, SOAP Notes, etc.)
  89. How to use the Groups tool in the my.engr portal
  90. KnowledgeBase - What is AITS semi-annual review workflow?
  91. Lecture Capture, Equipped Rooms
  92. ClassTech, Network Request
  93. Endpoint Backup, CrashPlan, Backups for Desktops and Laptops
  94. AdAstra - System Requirements
  95. Endpoint Services, Munki, Deploying Privileges.app for Remote Support
  96. VADDS - Remove Record Locks
  97. IT Pros, Mailing lists, tools, and regular events for campus IT professionals
  98. Zoom - How to Record a Zoom Session
  99. U of I Box, Sharing options are limited
  100. U of I Box, Recover Deleted Files
  101. Mobius View - System Requirements
  102. Web Intelligence Rich Client - What should I do when I receive an error when Installing?
  103. How To Review Documents In KnowledgeBase
  104. Security Compliance, Electronic Data, Disk, SSD, or Other Storage Device Disposal
  105. EDDIE/Web Intelligence Rich Client Arrows Not Moving Prompt Values into Criteria in Reports
  106. Enterprise Data Warehouse - EDW - Access - Instructions/Procedures
  107. Illinois Compass 2g, Instructors, How to extend student access to courses
  108. Vetstar - VDL Diagnostic Test Requisition Function
  109. Vetstar - Entering Dispensary Charges & Completing a Prescription Request and Label
  110. WebStore, Repeated Activation Prompts occur after installing Volume License version of 2016
  111. How do I resync my NetID password?
  112. Vetstar - Cremation and Care of Remain Procedure Code Changes
  113. What is Mozilla Firefox Release 66 Issues With Display Of Banner 9 Pages Go Button?
  114. CA Service Desk Manager - How to view Service Desk Tickets and Ticket Detail?
  115. CA Service Desk Manager - How to reopen a Ticket?
  116. KnowledgeBase - Do you have a reference guide for the KB?
  117. Banner Workflow - System Requirements
  118. How do I access ADNS File Shares?
  119. How can I login to Qualtrics Support Center?
  120. How Do I Reserve a Classroom or Technology Solutions Lab?
  121. How do I request a pager?
  122. What is logged in Azure and how long are the logs retained?
  123. How do I create a VoiceThread graded assignment?
  124. How can I receive LinkedIn Learning customer support?
  125. Vetstar - Deletion of Charges
  126. VPN Servers - (AITS) How to request access and connect
  127. How do I generate a CSR from Windows using the certificate MMC Certificate MMC access?
  128. Email, Spam Control, How to request an End User Digest
  129. Email, Spam Control, Understanding Your End User Digest
  130. Email, Spam Control, Requesting a New End User Digest
  131. Email, Spam Control, How to release a message from quarantine or digest
  132. Email, Massmail messages not received, general information
  133. WebStore, Adobe Creative Cloud 2019 Software Release
  134. Bomgar – How to Login to Bomgar Web Rep Console?
  135. Cloud Emailer Service, Configuring use of the Cloud Emailer Service
  136. Cloud Emailer Service, What is it and How Can I Use It?
  137. Email, How to set up email redirection
  138. Email, Size limits on email
  139. Campus Mailing Lists, List rejects owner's messages
  140. Campus Mailing Lists, Remove moderators or owners
  141. Email, Spam Control, Attachment filters
  142. Email, Spam Control, How To Remove an Address From Safelist
  143. Email, Spam Control, How to remove an email address from blocked senders list
  144. Email, Spam Control, Removing blocked domains from Spam Control
  145. Email, Spam Control, How to report a spam or phishing email
  146. Email, Spam Control, How to gain registrar access for departmental IT support and network administrators
  147. Email, Spam Control, Returned email from messages I never sent (email forging, spoofing, backscatter)
  148. Technology Loan Program, Overview
  149. NetID Center, How do I change my NetID Password?
  150. How can I save my Zoom recordings to Echo360?
  151. How can I see what students are underperforming in my course?
  152. How do I request to restore an archived Blackboard course?
  153. How do I customize the release of my Blackboard content
  154. What are UIC's accessibility resources?
  155. Cell Phones, Procedures
  156. NetID Center, Set and modify your recovery options
  157. Networking, Remote Desktop Gateway, Mac Client Configuration
  158. University Bursar - How can I add or update my social security number with the University?
  159. Does Zoom integrate with Panopto?
  160. University Bursar - Where can I get information regarding IRS Form 1098-E?
  161. University Bursar - Who receives an IRS Form 1098-T?
  162. Networking, Guide to University of Illinois IP Spaces
  163. Remote Access to PACS, RaptorMed, Qpulse, SlideHosting, VADDS and Vetstar
  164. Vetstar Appointment Scheduler - Remove a Time Slot
  165. Office 365, Email, Exchange accounts
  166. Fixing MS Access External Resource to Oracle Database error ORA-01406
  167. How do I record myself and/or a presentation in Panopto?
  168. How long is Panopto data retained in UIC?
  169. How can I remotely access the VoIP Asterisk voicemail system?
  170. Why won't my Qualtrics survey publish/activate?
  171. Are there limits on how much data I may collect using Qualtrics?
  172. University of Illinois System - Enterprise Login Troubleshooting by Relationship
  173. University Bursar - Is there a fee for paying with a credit card?
  174. University Bursar - What is the Returned Check Policy?
  175. University Bursar - Why do I have a hold on my account?
  176. Learn@Illinois Moodle - Making Sure the Gradebook is Ready for Entering Final Scores
  177. Safer Illinois, Submit an Issue or Bug Report
  178. CA Service Desk Manager - How do you copy a Request Ticket?
  179. CA Service Desk Manager - How do you create a New Ticket?
  180. CA Service Desk Manager - How do you resolve a Ticket?
  181. CA Service Desk Manager - How to you create Request Ticket Templates?
  182. How can I find my department's Phonebook Contact or REACH representative?
  183. How do I remove a subscriber from a listserv?
  184. How can I request an account for a service provider or an external affiliate?
  185. How can I view survey results in Blackboard Grade Center?
  186. How can I record student attendance in my course site?
  187. Vetstar - Imaging Radiologists Study Report Generation
  188. Learn@Illinois Moodle - Restricting Access
  189. Kaltura, "Failed to Stop Recording" Error in Kaltura Capture
  190. Qualtrics: Help retrieving a deleted survey
  191. How do I obtain a TLS or SSL certificate?
  192. Email, Unauthenticated SMTP for campus printers, web services, etc.
  193. SANDI - Client & Patient Setup
  194. NetID - How do I request a new External Affiliate status?
  195. Zebra GX420t Label Printer Ribbon and Label Roll Replacement Info
  196. Ugradrecs: New user request form
  197. BitLocker, How to recover BitLocker key using Active Directory Users and Computers
  198. Reaction - Who To Contact
  199. How do I submit a Regrade Request in Gradescope?
  200. Scanning Records - Documenting Scanning Processes & Preparing to Scan
  201. Scanning Records - Should I Scan?
  202. Scanning Records - Disposal of Paper Originals
  203. Transferring Records to Archives
  204. Effective Email Communication & Organization Strategies
  205. What is Records and Information Management?
  206. Scanning Records - Scanning Formats and Resolution Standards
  207. Records and Information Management Glossary
  208. Records Disposal
  209. Records Storage Options - Off-Campus Vendors
  210. Records Management - Planning a Move
  211. Preparing Records for Storage
  212. Where can I find additional resources for Endpoint Management?
  213. Safer Illinois, Testing Eligibility and Information
  214. P-Card - System Requirements
  215. Office 365, Email, Exchange, How to request an Exchange account
  216. Office 365, Email, Exchange, Recovering Deleted Items in Exchange
  217. Email, Missing Emails
  218. Banner Document Management - BDM -System Requirements
  219. How do I contact Technology Solutions or Qualtrics Support to request help with Qualtrics?
  220. Who can request an Automatic Call Distribution (ACD's)?
  221. University Bursar - How can I request a credit for a refundable fee?
  222. How does my department, unit, or college nominate our REACH contacts?
  223. What is a REACH member?
  224. How do I get started with Zoom?
  225. Endpoint Services, MECM, Requesting and applying drivers
  226. University Bursar - What happens if I don't pay my bill by the due date?
  227. University Bursar - How do I use the GAR Online Payment Center to pay an invoice?
  228. Why does the emergency web popup remain active after the “Hide” button is clicked?
  229. University Bursar - How do I enroll in direct deposit?
  230. University Bursar - What happens if my refund is sent to an old or wrong bank account?
  231. University Bursar - Can I make an advance or over payment?
  232. University Bursar - When will I get my refund?
  233. How do I submit a request for Startel support?
  234. Is there any cost associated with using the Lightboard Studio?
  235. How do I request a Google Group?
  236. How do I Remove a Student from my Blackboard Course?
  237. Pinnacle, Quick Start Guide for Submitting Service Requests
  238. Records Storage Options - RIMS Storage Facility
  239. How can I request a two week UIC account extension?
  240. I received an email saying that I need to change my password because it is expiring. Which password is expiring?
  241. What should I do if I received an email saying that I need to change my expiring password?
  242. How can I know if the email I received saying that I need to change my expiring password is legitimate?
  243. Can I request an extension of access to Technology Solutions services?
  244. How do I create a strong NetID password?
  245. Learn@Illinois Moodle - Student Help
  246. How can I access Enterprise applications when the UIC NetID is expired?
  247. Learn@Illinois Moodle - Viewing the Gradebook and Course as a Student
  248. What are the cloud-based storage solutions for UIC?
  249. Office 365, Email, Creating a Resource or Group Mailbox
  250. Shibboleth, "Shibboleth has encountered an error"
  251. UI New Hire, Error setting password
  252. Help Desk, Request for Help Desk Tools Access
  253. 2FA, "Remember Me" Feature Not Working
  254. 2FA - "Page can't be displayed" in Internet Explorer [Campus login required]
  255. Kaltura, Captioning Tools
  256. Authman, Web Service API
  257. Digital Signage, Exchange Calendars & O365
  258. What are the requirements for digital signage?
  259. Kaltura Capture (Known Issue) - Uploads from Version 4.2.110
  260. Why is Poll Everywhere being removed as a polling tool?
  261. I just received my loaner laptop from my college, what should I do next?
  262. How do I generate the Certificate Signing Request (CSR) for my SSL certificate?
  263. 2FA - What is Remember Me? [Campus login required]
  264. 2FA - Hardware tokens [Campus login required]
  265. 2FA - What is student direct deposit? [Campus login required]
  266. University Bursar - Why have I been charged multiple times for tuition and fees?
  267. What are the Recharge Stations at C-stop used for?
  268. University Bursar - How do I rebalance my UI-Pay Payment Plan budget?
  269. How can I reference photos of my Blackboard students?
  270. Why don't I have access to content (adaptive release)?
  271. How can I use Blackboard Content Item Availability / Adaptive Release?
  272. How can I make an Echo recording available/unavailable?
  273. How can an Instructor view the SafeAssign percentage and report for each student submission?
  274. How long does it take for a Blackboard Collaborate recording to publish?
  275. What are my options for recording a guest lecture?
  276. Endpoint Services, Munki, Erase-and-Install Workflow
  277. How can I Record a Webex Meeting?
  278. How to report a Telecommunications problem?
  279. How can I recognize the UIC WiFi network?
  280. How can I start building a Social Presence in my course(s) to promote student engagement?
  281. Learn@Illinois Moodle - Using the Tiny MCE Text Editor
  282. I am from a remote campus, how can I get password assistance?
  283. How Do I Control the Blu-ray or DVD Player?
  284. How do I install and use UIC VPN on MacOS?
  285. Office 365, Email, Exchange, Outlook, Add a second account to Outlook
  286. How do I turn my PowerPoint presentation into a video then share on Blackboard using Panopto?
  287. How can instructors prevent cheating in online tests?
  288. What instructions should I provide students with for LockDown Browser & Respondus Monitor?
  289. Skype for Business, Voicemail for role-based accounts
  290. How do I report a problem with a phone line?
  291. Request for Access to VTH Data and Records
  292. How do I enable adaptive release option in a blackboard course site?
  293. Learn@Illinois Moodle - Adding Users to Groups
  294. Banner - How can I receive my official transcripts/grade history, if there's no preferred Email address?
  295. Banner - How do I check my financial aid status?
  296. Connecting to ACES Shared Drives
  297. How to request a PHI folder in Box
  298. Learn@Illinois Moodle - Inserting Equations Using the Atto HTML Editor
  299. How do I install Panopto?
  300. How do I set up the My Devices Portal?
  301. UIUC AnyWare: Uploading and Downloading Files
  302. UIUC AnyWare - File Management for General Purpose Desktops (On-Campus and Azure)
  303. Using UIUC AnyWare
  304. Connecting to UIUC AnyWare
  305. UIUC AnyWare, Using Local Devices
  306. How can I update my Emergency Email from a Satellite Campus?
  307. How to Create a Purchase Request in Reaction
  308. SCS Computing Maintenance Windows
  309. What are the features and requirements of Directory Services?
  310. What is the difference between using a Personal Room vs the Advanced Scheduler to host meetings?
  311. How do I report a suspicious or threatening email? [Campus login required]
  312. Identity Management, Leaving Campus for Faculty and Staff
  313. Identity Management, Exchange Email after Retirement
  314. Where can I receive technical support on campus for my personal devices?
  315. How do I reactivate my WebEx account?
  316. SANDI - Registering a Patient
  317. How do I access Gartner Research?
  318. How do I request Shibboleth (SAML) integration?
  319. How do I install and use UIC VPN on Linux?
  320. START myResearch - What do I do if I receive this error: You do not have access to any documents?
  321. VoiceThread error: The authentication failed; the signature on your request did not match the expected value.
  322. What are some best practices for instructors using Zoom?
  323. What are the default settings for Zoom Cloud Recordings, and how can I change them?
  324. What are some recommended default settings to use Zoom as an instructor?
  325. What do I need to know about web security, restricted access, and Bluestem?
  326. How do I restrict access to web pages with Bluestem?
  327. How can I edit the Closed Captions in VoiceThread?
  328. Is my VoiceThread considered accessible?
  329. How can I workaround Shibboleth Credentialkey authentication error?
  330. How do I request a new mobile device?
  331. College Main Line
  332. Departmental Classrooms, Materials Research Laboratory 2017
  333. What can I do if I need a computer for my class but do not have access to one?
  334. I am trying to change my password but the password change application does not accept the new password I want to create. What are the password requirements?
  335. How do I unlock an encrypted computer using the MBAM Self Service Portal?
  336. How do I use Versioning in OneDrive?
  337. Office 365, Group Expiration Policy
  338. Adobe Creative Cloud
  339. NetID Center, "User not found in Midpoint" error when changing password
  340. What does web accessibility mean?
  341. How do I redirect web pages?
  342. How can I reduce my printing output?
  343. How can I create a resource group in Azure?
  344. Vetstar - Registering a Patient
  345. Introduction to UIC's ADSM Network Backup Service
  346. Can someone help me change my password without me coming to the university?
  347. How can clients update their passwords if they haven't yet profiled in MidPoint and have no recovery options?
  348. How do I get help with Human Resource Front End (HRFE)?
  349. How do I set up or update password recovery options?
  350. Why can't I log in to UIC applications?
  351. How do I request a NetID change?
  352. I forgot my password, what should I do?
  353. How do I become a UIC Liaison for my department?
  354. How do I set up accounts for affiliates?
  355. How do I check or update my password recovery options?
  356. How do I find my department's UIC liaisons?
  357. Illinois Contract System (iCS) - Error: Unable to process sign-on
  358. NetID Center - Error: "500 500" or "409 409" when reviewing recovery settings
  359. Enterprise Applications - Error: VPN is required
  360. Adobe Sign - How do I sign an electronic document?
  361. University of Illinois System - Unable to log into Enterprise with NetID/password
  362. Purchasing - Where to send requests regarding POs, Requisitions, Contracts, iBuy
  363. CA Service Desk Manager - Parent/Children Relationships Between Requests [Campus login required]
  364. What is the monthly maintenance fee for my department's Request Tracker (RT) instance?
  365. What are some features and requirements of the Technology Solutions West Campus Data Center ?
  366. How can I have recording transcription enabled on my WebEx account?
  367. How is Gartner Research used at UIC?
  368. How do I contact a list owner to report a problem with a Listserv email list?
  369. Can a department or college request managed printing services from Technology Solutions?
  370. How do I ensure my Lecture Capture is recording in the classroom?
  371. How can I change my existing password?
  372. Networking, Firewall, Fully Closed + Remote Administration + UI Group Details
  373. How can I access UIC Library resources when not on campus?
  374. How can clients request guest accounts for UIC Wi-Fi?
  375. ClassTech, Troubleshooting, Additional Microphone Request
  376. How do I configure MacOS for Wired Res-Net and DHCP?
  377. How do I configure Active Directory to store BitLocker recovery information?
  378. How do I join a Collaborate session in Ultra?
  379. What accessibility features does Blackboard offer?
  380. How can Zoom meetings be scheduled in a Blackboard Course?
  381. GitHub Shared Service - How Do I Add and Remove Users to a GitHub Organization? [Campus login required]
  382. Banner Workflow Student Grade Change Request
  383. ATLAS Reporting - Clusters of LAS Majors
  384. Endpoint Security, CrowdStrike, Roles [Campus login required]
  385. ISA User Access - Renewal
  386. How do I configure my Windows laptop or desktop for Wired Res-Net and DHCP?
  387. What are Azure policies and how do I use them?
  388. What information should I include when naming Azure resources?
  389. What are some good resources for learning about Azure?
  390. How do I backup a VM in Azure?
  391. How do I adopt open textbooks?
  392. How do I test the student experience using Respondus as an instructor?
  393. What are the features and benefits of Technology Solutions On-Site Support services?
  394. How to recognize phishing?
  395. How do I create a simple, secure, Web App in Azure?
  396. How do I create resource groups in Azure?
  397. What services for events does Technology Solutions provide?
  398. How do I get access to High Performance Computing for my research needs?
  399. What is HPRNet and who can access it?
  400. Which team should you contact regarding lecture center/rooms and their corresponding facilities ?
  401. What are the Windows computer models and peripherals that are recommended by Technology Solutions On-Site Support?
  402. How do I launch my site?
  403. Who can register .org domains for UIC?
  404. How can I request my own Webex host account?
  405. What are my responsibilities if I receive an Technology SolutionsELL laptop?
  406. Do I receive funds for printing each semester?
  407. How do I get started with Pinnacle V7 Department Manager?
  408. What will happen with my polls when the enterprise license for Poll Everywhere expires?
  409. How do I request software to be installed in a classroom, computer lab, or the Virtual Computer Lab?
  410. What are the Administrative Guidelines regarding use of Technology Solutions's Data Center?
  411. What are the requirements and costs of a MySQL database hosted through Technology Solutions?
  412. How do I get an external tool integrated in Blackboard?
  413. Are MySQL databases available through Technology Solutions?
  414. What is the cost of Technology Solutions On-Site Support services?
  415. Why isn't my Echo 360 lecture capture available? When do recordings become available?
  416. How do I reserve a computer lab?
  417. What are the requirements and costs of an MS SQL database hosted through Technology Solutions?
  418. What is UIC's Research Network?
  419. Where can I store Lightboard videos and how can my students access them?
  420. When is the recharge rate for the future fiscal year developed?
  421. How long should I reserve the Lightboard Studio to record a video?
  422. How do I request a Course Template Import?
  423. How can an instructor reserve equipment for in-class use?
  424. What do I need to do before backup client installation?
  425. Is the rate the same for regional campuses?
  426. How do I reserve audio/visual equipment and services?
  427. How early can I request lecture captures?
  428. Where and when can I receive assistance with my media conversions?
  429. Why should I use a VPN?
  430. How do I join a Collaborate session in Blackboard Original?
  431. Can I set up notifications for when a new echo recording is uploaded on Blackboard?
  432. Records Storage
  433. Can you remove me from old courses?
  434. TEM, Resource Page and Support
  435. How can I request to create a Non CRN course site on Blackboard?
  436. Illinois Compass 2g, Instructors, How to delete, edit, rename or adjust rosters for a space request
  437. Illinois Compass 2g, Instructors, Adding and deleting rosters from a requested space
  438. Departmental Classrooms, Advanced Transportation Research and Engineering Laboratory 116
  439. Technology Services, COVID-19 Response, Technical Resources
  440. Pinnacle, Department Manager, Application or Change Form
  441. How to Get Started with Webex Meetings for Hosts
  442. How can I connect a smart TV, Roku, Amazon Echoe, etc. to UIC Wi-Fi using the My Devices Portal?
  443. Should I set up Remote Desktop Protocol Firewall rule in Windows?
  444. Digital Signage, Accessing Remote Desktop Server
  445. What can I do if I am having trouble accessing UIC resources from outside the US?
  446. What do I do when I'm restoring files from ADSM backup and get error message ANS1410E?
  447. Help Desk, Tech Support Referral Resources
  448. Can I use a Respondus with a Chromebook?
  449. What if I lose my work when taking a Blackboard Test?
  450. SANDI - rDVM Portal
  451. Endpoint Services, Munki, Accessing Your Repository
  452. Identity Management, Affiliations, Student NetIDs and Roles [Campus login required]
  453. How and when can an Instructor remove a question from a test that has already been deployed?
  454. Office 365, FAQs for UIUC Microsoft products
  455. Skype for Business, All agents in a response group ring when a calls comes in, even those in other calls
  456. Qualtrics: Creating an account in the College of ACES site license
  457. How do I restore backed-up files?
  458. How do I enable students with Chromebooks to use the beta release of Respondus Lockdown Browser?
  459. Where are the locations for short term equipment lending?
  460. How can I reserve the Lightboard Studio?
  461. Can I put equipment on reservation?
  462. How do I renew a checkout?
  463. MITS South: Canned Responses For Support For Devices From Surplus
  464. How to Edit the CFOP (acount number) on a Purchase Request in Reaction
  465. How do I ensure my Lecture Capture is recording audio?
  466. How do students see Zoom recordings in Blackboard?
  467. How do I request a UIC department branded course welcome page?
  468. Learn@Illinois Moodle - Requesting a Sandbox
  469. Learn@Illinois Moodle - Student - Embedding Audio or Video from Illinois Media Space
  470. College of FAA: Computer Hardware Recommendations
  471. Siebel Center Hours and E-Lock Requests
  472. Email, Configuring Authenticated Email using a vendor DKIM record
  473. Safer Illinois: Quarantine and Isolation
  474. Vacation (AVSL) - Administer - change list of managers
  475. College of FAA: Changing Default .pdf View in Windows 10
  476. College of FAA: Remote Desktop - Remote Desktop to Windows Desktop
  477. College of FAA, Faculty / Staff Printing: BRC
  478. College of FAA: Faculty / Staff Printing: DURP
  479. What basic bundle services are included for regional sites?
  480. Student Technology Program - Student Resources
  481. How can I find the MAC address of my Device?
  482. WebStore, Microsoft 2019 Product release
  483. WebStore, What should I do if I receive "Well, this is embarrassing...when trying to make a WebStore purchase.
  484. WebStore, Error: 0xC004F035 The software licensing service reported that the computer could not be activate with a Volume license key
  485. Webstore, Renew ESRI ArcGIS for Students License for Another Year
  486. Webstore, Registration code for ESRI products
  487. Webstore, MATLAB installer quits after configuring Microsoft Visual C++ Redistributable
  488. Webstore, Is the WebStore License server down?
  489. Simulating Vibrationally-resolved Electronic Spectra Using Gaussian
  490. Learn@Illinois Moodle - Questionnaire Activity
  491. Learn@Illinois Moodle - Blocks Help
  492. Learn@Illinois Moodle - Workshop Activity
  493. Learn@Illinois Moodle - Forum Activity
  494. Learn@Illinois Moodle - Viewing the Activity of a Dropped Student
  495. Learn@Illinois Moodle - Illinois Media Space (IMS) Resource
  496. Learn@Illinois Moodle - Adding, Configuring, and Deleting Blocks
  497. Learn@Illinois Moodle - Student - Using Illinois Media Space for Audio or Video Recording
  498. Mobius View - Accessing Reports
  499. Mobius View - Recommended Browsers
  500. Bomgar - Presentation Mode
  501. VPN, CISCO AnyConnect, Library Access Issues, Library Resources and the VPN
  502. What can I tell students who have questions about the privacy policy for Respondus Monitor?
  503. Why do I see an "external recipients" alert when sending an email to someone in the Outlook app?
  504. How do I restore deleted files from OneDrive?
  505. Learn@Illinois Moodle - Adding a Manual Gradebook Item
  506. Learn@Illinois Moodle - Using a Category Folder to Clean up the Gradebook
  507. Learn@Illinois Moodle - Excluding a Grade for a Specific Student
  508. Skype for Business, How to reset IP Phone
  509. How do I restore files that have been deleted?
  510. Why isn't my current class listed in personal capture even though I have registered for it in the past?
  511. Security, Password Scramble
  512. Learn@Illinois Moodle - Giving an Attendance Grade for Zoom Sessions
  513. Learn@Illinois Moodle - Downloading Usage Reports from Zoom
  514. How can a student take an exam on an iPad that requires Respondus Lockdown Browser?
  515. EWS Labs, Remote access to your EWS Windows home directory
  516. Active Data Storage service
  517. How do I remove a student from the Blackboard course enrollment list?
  518. iOS - Clearing Saved Passwords
  519. Learn@Illinois Moodle - Using Log Reports to See Student Activity
  520. Learn@Illinois Moodle - Making Workshop More Automatic
  521. Access EWS Linux remotely with SSH
  522. Campus Mailing Lists, Reply-to Address Errors
  523. Campus Mailing Lists, Auto-reply blocks from list
  524. How do I access university resources from off-campus?
  525. How do I uninstall Viscosity VPN?
  526. EWS Labs, General vs. Departmental
  527. Webstore, Refunds for Software Purchases
  528. PRZM - System Requirements
  529. VPN Client Download and Setup
  530. Networking, Firewall, Service Plan Details
  531. How can we properly report service or network outages?
  532. Skype for Business, Removing stored password with Windows Credential Manager
  533. Technology Loaner Program, Student Software Resources
  534. University Bursar - How can I find out the details of the registration fees?
  535. University Bursar - Where can I get information regarding IRS Form 1099?
  536. University Bursar - When and how can I access my IRS Form 1098-T?
  537. University Bursar - How do I receive my student account refund?
  538. Troubleshoot network performance when accessing UIUC resources from China
  539. Digital Signage, Vendor Resources
  540. Digital Signage, Unable to Connect/Unable to Find Server
  541. Why can't my students access my Panopto videos?
  542. Blackboard is not reflecting my updated schedule of classes
  543. Endpoint Services, MECM, Which articles and training should I read to get started?
  544. Skype for Business, Dialing Terms of Service and NCOS Codes
  545. ICS, Approving and Releasing your Print Job
  546. Office 365, Email, Configuring the Outlook App for Android and iOS
  547. Skype for Business, Conference Call and IP Phone PIN
  548. Endpoint Services, Adobe Creative Cloud, Removing Unauthorized Versions
  549. Is there a way to have Blackboard record the student's grade with a penalty if they submit their assignment late?
  550. Webstore, Accessing after leaving the University
  551. Email, Information about Mailing Lists, Distribution Groups, Group Email accounts and Unit Aliases
  552. SFB Contact Center, Accessing Reporting
  553. Office 365, Email, Exchange, Distribution Groups, What information is needed to request a mail-enabled Exchange Distribution group
  554. Research IT, Portal FAQ
  555. Research IT, Contact information
  556. How can I provide a link to a Blackboard Collaborate recording?
  557. How can I award badges to my students?
  558. How do I adjust the notifications I receive from Blackboard?
  559. What are the costs involved related to departmental digital signage?
  560. How do I request a Request Tracker (RT) instance?
  561. Why is my Lecture Capture displaying a green screen?
  562. What are UIC's DNS Servers?
  563. University Bursar - What happens if I fail a UI-Payment Plan payment?
  564. Learn@Illinois Moodle - Choosing a Student Response Tool
  565. Learn@Illinois Moodle - Using i>clicker for Instructors
  566. Safer Illinois, Viewing your Test Results
  567. Why are there two groups as options to logging in to the VPN?
  568. Where can I learn about VoiceThread?
  569. Can I receive assistance with my media conversions?
  570. Is there a V7 Pinnacle Interface Training Video available?
  571. How do I get started with Pinnacle V7 Account Manager?
  572. How to configure Remote Desktop to use the UIUC Remote Desktop Gateway
  573. How do I locate and share Zoom cloud recordings?
  574. How do I record a Zoom session?
  575. Learn@Illinois Moodle - Changing the Correct Answer to a Quiz Question
  576. Learn@Illinois Moodle - Student - Changing or Resetting your Password
  577. Learn@Illinois Moodle - Requesting a Course Site
  578. Business Objects - System Requirements
  579. Technology Services Printing, Job Retention
  580. Linux Command Quick Reference
  581. Zoom, Instructors, Recommended Default Settings
  582. Digital Signage, RSS feed in "Story Style"
  583. Digital Signage. Add scrolling text from an RSS Feed
  584. Learn@Illinois Moodle - Changing Default Zoom Settings
  585. Safer Illinois, Reset or Remove my Information
  586. SFB Contact Center, Accessing Call Recordings
  587. Zoom, Local Recordings
  588. Zoom, Resource Accounts
  589. Zoom, Recording to cloud or Illinois Media Space
  590. Zoom, Edit share settings for cloud recordings
  591. Zoom, Instructors, Best Practices
  592. Zoom, Instructor, Training
  593. Kaltura, Zoom Cloud Recordings
  594. Safari - How to Delete Bookmarks (Mac OS 10.10, 10.9)
  595. Safari (Win) - Clearing Cache and Cookies
  596. Safari 5.1 - 7.9 (Mac) - Clearing Cache and Cookies
  597. Safari 5 (Mac) - Clearing Cache and Cookies
  598. Opera 10.50+ (Mac) - Clearing Cache and Cookies
  599. Netscape 7 (Win) - Clearing Cache and Cookies
  600. Opera (Win) - Clearing Cache and Cookies
  601. Microsoft Excel - Column Labels Are Numbers Instead Of Letters
  602. Internet Explorer (Windows Phone) - Clearing Cache and Cookies
  603. Chrome (Win) - Clearing Cache and Cookies
  604. Firefox 4-56 (Win) - Clearing Cache and Cookies
  605. Firefox 21+ (Mac) - Clearing Cache and Cookies
  606. Adobe Reader (Win) - Prevent PDF Files from Opening in a Web Browser
  607. Android (Jellybean) - Clearing Cache and Cookies
  608. ATLAS VacSick - View and approve employee reports
  609. What can I do if I get an error saying "there are currently no available resources..." when attempting to connect to a Virtual Lab computer?
  610. Skype for Business, How to reset role-based account password
  611. Personal Computer Requirements
  612. What are the different types of submissions in Gradescope?
  613. VTH Medical Records Fax Info & Troubleshooting
  614. Endpoint Services, Munki, upgrading to Microsoft Remote Desktop v10
  615. Endpoint Services, Munki, Repository Structure
  616. Illinois Compass 2g, Digication E-Portfolio Tool
  617. Learn@Illinois Moodle - Student - Undoing Changes in OU Wiki
  618. Learn@Illinois Moodle - Adding CITL-Recorded Video Lectures to your Course
  619. Learn@Illinois Moodle - Using the Quiz Activity as a Lecture
  620. Learn@Illinois Moodle - Setting up Choice Activity
  621. Learn@Illinois Moodle - Using UI Quick Quiz Entry
  622. Learn@Illinois Moodle - Activities and Resources Help
  623. Learn@Illinois Moodle - Surveying your Students
  624. Learn@Illinois Moodle - Using i>clicker for Students
  625. ClassTech, Troubleshooting, No Internet on Resident PC
  626. Departmental Classrooms, Materials Research Laboratory 280
  627. Departmental Classrooms, Materials Research Laboratory 201
  628. What does Gradescope do with my data?
  629. Recommendations for using technology in classrooms fall 2020
  630. Oracle - Database Password Requirements [Campus login required]
  631. Departmental Classrooms, Advanced Transportation Research and Engineering Laboratory 109
  632. How do I register my domain name?
  633. Azure resources in regions other than North Central
  634. U of I Box, Accepting or Rejecting Collaboration Invitations
  635. Learn@Illinois Moodle - Attendance Activity
  636. How to run a NOVA Test
  637. Vetstar Password Reset Assistance Locations
  638. How Do I Register for the TeamDynamix Community?
  639. Kaltura, Captioning Tools
  640. How do I poll my students in the classroom using Echo360?
  641. Does Panopto support screen readers?
  642. How do I install Echo360 Universal Capture?
  643. Is it possible to edit lecture captures in Echo360 after they are recorded?
  644. How do I use Echo360 Universal Capture?
  645. Tech Services Endpoint Services, MECM, Resolve failed 'Install Application' task sequence step
  646. Technology Enhanced Classrooms, National Soybean Research Center 149
  647. Networking, Firewall, Group Planning Worksheet IPv4
  648. VPN, CISCO AnyConnect, Linux
  649. Amazon Web Services, Requesting an Account
  650. How do I register for a webinar?
  651. Vetstar - How to find NOVA results in Vetstar
  652. Four Winds Content Manager: Connecting to Remote Desktop Server
  653. EDDIE/Web Intelligence Rich Client - Using Existing Data in Excel to Create a EDDIE/Web Intelligence Rich Client Report
  654. EWS Labs, Remote access to your EWS Linux home directory
  655. University Bursar - How do I use my CollegeIllinois! credits to pay my student account?
  656. How do I set an out of office auto reply?
  657. Azure, Windows Virtual Desktop
  658. Endpoint Services, MECM, Identify Windows Endpoints by Operating System
  659. Endpoint Services, MECM, How to access MECM reports
  660. How do I request a refund for a Wepa print?
  661. How can I set restrictions on who can respond to my Qualtrics survey?
  662. How do I require UIC NetID login within a Qualtrics survey?
  663. Endpoint Services, MECM, Endpoint Protection reports and status
  664. Skype for Business, Response Group Agents Hear Beeping
  665. How do I create a Test Site?
  666. WebStore, Mathematica activation key/password combination is not valid error or activation code requested instead of password.
  667. Resumable Tests in Blackboard Learn
  668. Removing file permissions in Blackboard Learn Content System (Webdisk)
  669. How do I remove old courses from my Blackboard homepage?
  670. Endpoint Services, MECM, In-place Imaging
  671. Endpoint Services, MECM, How should I request that the service add specific software?
  672. How do I use Startel?
  673. How do I add users to my Red site?
  674. How do I request a Red Multisite?
  675. What is High-Performance Computing?
  676. What do I do if my recharge locker won’t open?
  677. How do I expire or remove an employee from the UIC Directory?
  678. How long does it take to receive a SafeAssign report?
  679. Who can submit a request to install a data jack?
  680. Why can't I reorder content using the drag-and-drop feature?
  681. Identity Management, Requirements for Acceptable Passwords
  682. Shibboleth, Establishing Your Service in the I-Trust Federation
  683. Electronic Directory, How to remove departmental aliases from the Electronic Directory
  684. Shibboleth, Login page asking to release data to access some websites
  685. NetID Center, Customer steps after receiving password token
  686. 2FA, "No 2FA Enrollment Found"
  687. Why am I receiving a Login Failed error in AnyConnect?
  688. Amazon Web Services, PHP Sessions
  689. Vetstar didn't save the record I just entered data for
  690. Requesting administrative (sudo) access on Engineering IT Linux systems
  691. Illinois Compass 2g, Request New LTI Integration
  692. Enterprise, How to change a student's preferred email address
  693. Wiki, How to request a Confluence Wiki Space
  694. Wiki, Is it possible to give access to single users on a given wiki page?
  695. Wiki, Requesting Guest Users
  696. Service, Event Conference Video Recording
  697. Human Resources, Employers looking for University Employment Verification
  698. Library, Borrowing Policy and Access to Online Resources
  699. Wiki, Class rosters
  700. System HR Services, How to set or reset your PIN
  701. Wiki, Child Page Ordering
  702. OneIllinois, Retired Service
  703. Wiki, Add or Remove Users
  704. Wiki, How do I backup, delete, or restore my Wiki Space?
  705. System HR Services, How to refer customers to technical support or Help Desk
  706. Security, Policy, Access to deceased relative's account
  707. Wiki, How do I grant someone permission to remove attachments?
  708. Wiki, Resources for using the WIKI
  709. System HR Services, W-2, Left the University
  710. How do I install and use UIC VPN on Windows?
  711. Banner - Vendor Form FTMVEND - Vendor Remittance Address
  712. Learn@Illinois Moodle - Grader Report Features
  713. EWS Labs, Remote Access, Connecting to EWS Linux with FastX
  714. How do I require Respondus Monitor for student testing?
  715. Skype for Business, How to reset the PIN
  716. Vetstar - New Outside Lab Setup Request Procedures
  717. VPN, CISCO AnyConnect, About VPN Profiles
  718. Where can I learn how to use Respondus Monitor as an instructor?
  719. Bomgar - How to Request Access
  720. SSW - How to Perform a System Restore
  721. SiteMinder Request Form
  722. How can I recover or change the password to my secondary NetID?
  723. OLAP - Connection Problems [Campus login required]
  724. SiteMinder System Overview - System Overview
  725. My exam uses Respondus LockDown and Monitor; what should I do as a student?
  726. OLAP Cube - Connectivity guidelines and BI Analytic product information
  727. Tech Services, Our Intranet Access
  728. Technology Loaner Program, Hotspot has reached data limit
  729. Endpoint Services, Technology Services offerings and cost
  730. Endpoint Security, CrowdStrike, OS Feature Manager and Reduced Functionality Mode
  731. Endpoint Services, MECM, Using MECM to remotely control an endpoint
  732. Webstore, Autodesk keeps asking for license manager
  733. Where are recharging stations located?
  734. Pinnacle, Video How to Submit Requests for Service in V7
  735. Upload Email as File Attachment
  736. WebStore, SPSS Code has activated but error reports no license found.
  737. Password Registrar, How to become or renew a NetID Password Registrar
  738. End of Life Operating System Exception Request Procedure
  739. How can I recover a deleted item in Outlook?
  740. Legal Matters Management System LMMS - System Requirements
  741. Banner Self-Service - System Requirements
  742. Banner Administrative Forms - PEAFACT - New rank record issue
  743. GitHub Shared Service - Org Owner Instructions [Campus login required]
  744. Pinnacle, Information on Skype for Business (VoIP), Response Groups, Role-based Accounts, and Common-Area Phones
  745. RightFax, Requesting a New Group RightFax Account
  746. Dual Monitors at Home with Remote Computer
  747. Illinois Compass 2g, Student turning in a video for an Assignment
  748. What are some reasons Blackboard may be slow?
  749. How do I forward calls from my VOIP phone remotely?
  750. SCS Resources for Online Instruction
  751. Can I remove my middle name from the UIC Directory and my email 'From' name?
  752. BDM - How do you remove pop-up blocker?
  753. How do I request a Blackboard Learn course copy?
  754. Tableau - What service is provided?
  755. FormBuilder - How to Process IPay Refund
  756. EWS Labs, Resetting Gnome / Firefox settings
  757. EWS Labs, Restoring lost, deleted or corrupted files
  758. Adobe Creative Cloud - Subscription Renewal
  759. 122 Bevier Hall - Presentation Capture with CaptureSpace
  760. ACES Technology Services IT Support Contact Information
  761. Desktops and Laptops - Windows - Restart Prompt from "Your IT department"
  762. ACES Email Lists - Block Auto-replies from sending to college lists
  763. LinkedIn Learning Software Tutorials
  764. Zoom - Info for Instructors and Students
  765. Accessing your network (share) drives when off campus/working from home
  766. 122 Bevier Hall - How to control front-facing Vaddio webcam
  767. Desktops and Laptops - Windows - Remote Desktop - Power Settings
  768. U of I Box - Sharing files - custom links, non-UofI people, restrictions, etc.
  769. Mobius View - Overview
  770. Virtual Machine Hosting Service
  771. Requesting Linux Software
  772. Oracle - How do you change your Oracle database password?
  773. Tableau - How do I request access or changes to existing project service?
  774. Webstore, Retiree Access
  775. Webstore, Credit Card Refund Processing time
  776. Webstore, Refund Policy
  777. Webstore, Order shipment not received
  778. Webstore, Eligibility requirements for Purchases
  779. Webstore, Renewing annual Mathematica license
  780. Which classrooms are enabled for lecture capture?
  781. Webstore, SAS software is going to expire
  782. Webstore, Requests for older versions of software
  783. Webstore, Matlab error "The maximum number of users for Toolbox has be reached"
  784. Webstore, Requesting a replacement for a damaged shipment
  785. Webstore, Release timeline for new versions of software
  786. Banner - Finance - How do I request access to the Application and Assessment System?
  787. Banner - Page FGITRND Error
  788. Banner - Form (FOIDOCH/FPIREQN) How do I find the status of a requistion?
  789. Banner - Requisition - Commodity Problem
  790. Bomgar – How to Start a Remote Session and elevate privileges with Bomgar Representative Console
  791. Webstore, LabVIEW about to expire despite applying the new license file
  792. Webstore, Retiree eligibility for the Microsoft Campus Agreement
  793. Webstore, Changes to the Autodesk software license
  794. Webstore, Adobe Acrobat Installation Errors
  795. Webstore, FAST3, Training Policies
  796. Webstore, ESRI ArcGIS software license is in need of a repair operation
  797. Webstore, Difference between SAS Teaching & Research and the Internal Administrative licenses
  798. Webstore, ANSYS Research license error
  799. Webstore, Are SAS Power and Sample Size Application included in the SAS Teaching and Research version?
  800. Tech Services Endpoint Services, MECM Certificate Audit and Reporting
  801. What are the benefits of using OERs?
  802. KnowledgeBase - Measuring KB usage with Google Analytics
  803. Banner Administrative Pages - What are the system requirements?
  804. Banner - PEAR - Documentation/Job Aids on Protected Email Attachment Repository
  805. Whats Up - Whatsup - Red Indicator On
  806. Personnel Register Manager System - PRMS - Access/Password/Screen Access
  807. Local Administrative Rights Super User (SU) Access
  808. AV Tools Check - Resident PC
  809. Four Winds Content Manager: Adding Content to Signs
  810. Banner - Is there FAQ's regarding Banner?
  811. ACF: Remote Desktop Service - Connecting with Windows
  812. ACF: Remote Desktop Service - Connecting with OSX
  813. KnowledgeBase - What are the different System Offices roles and responsibilities?
  814. Networking, Remote Desktop Gateway Service, Configuring Windows To Allow Remote Connections
  815. SSW - How to Schedule a Classroom/Conference Room
  816. ICS, Housing Printing, Use Printer from my residence hall room
  817. Technology Services Printing, Print Refunds, Billing
  818. SSW - How to Use Remote Desktop
  819. Learn@Illinois Moodle - Scheduling a New Meeting in Zoom
  820. Printer/copier service and repairs
  821. Help Desk, FAQs for Remote Campus
  822. Client Services Support, AITS VPN, Troubleshooting
  823. Web Hosting, RSO Ownership Transfer Procedure
  824. How do I request an iClicker Instructor Base?
  825. Mobius View - Login Instructions
  826. Mobius View (Chrome) - Downloading Reports
  827. Mobius View - Searching Folders and Reports
  828. Mobius View (Firefox) - Downloading Reports
  829. VPN required apps
  830. Working from Home
  831. Client Services Support, Zoom, QuickStart
  832. Illinois Compass 2g, Use Respondus to Retrieve Test Questions
  833. Echo360 Recording a Lecture
  834. Campus Mailing Lists, Visibility of list membership
  835. Networking, Remote Access, Turning your mobile phone into a wireless hotspot for your computer
  836. Campus Mailing Lists, RSO Ownership Transfer Procedure
  837. Campus Mailing Lists, Change the reply options
  838. Email, Spam Control, Digest, Forbidden Error when attempting to modify options
  839. Can I use Webex Meetings for telehealth?
  840. How long is Echo360 data retained in UIC?
  841. Ophthalmology Vet-Eyes Mailbox Email Access
  842. Echo360 Login
  843. Remote to your work computer from home
  844. U of I, Reserve a Classroom
  845. Technology Enhanced Classrooms, Materials Research Laboratory Room List
  846. ClassTech, Troubleshooting, Desktop Icons
  847. Banner - Payroll - Time Entry - PHATIME - Slow response time
  848. Can I use the UIC VPN through a Remote Desktop session?
  849. Wiki, Guest User Password Reset
  850. Skype for Business, Using it on Windows
  851. System HR Services, How to change your office address and phone number
  852. Skype for Business, Windows Client Installation
  853. Security, Freedom of Information Act, FOIA
  854. Networking, Illinois Research Network information for departmental researchers
  855. RightFax, FAQ
  856. Office 365, Email, Exchange, OWA, Outlook, Recover Deleted Items
  857. Networking, Firewall, Mostly Closed + Remote Administration + UI Group Details
  858. Networking, Remote Desktop Gateway Service
  859. Networking, Illinois Research Network information for IT pros
  860. Security Camera Notification Requirements
  861. Networking, Firewall, How to request movement in firewall group
  862. Networking, Contacts Database, Reading Dependencies
  863. Illinois Compass 2g, Instructors, Assessments, How to edit a comment on an assessment that has already been returned to the student
  864. Illinois Compass 2g, Instructors, Delete a Requested Space
  865. Illinois Compass 2g, Temporary Scope Error on Session Timeout
  866. Illinois Compass 2g, Instructors, Rename or Change Course Title
  867. Illinois Compass 2g, Course Links
  868. Illinois Compass 2g, Copying course content after an Illinois Compass space has already been built
  869. Illinois Compass 2g, Copy tests from one course to another
  870. Illinois Compass 2g, Dropped student still has access to class (for faculty)
  871. Illinois Compass 2g, Creating Blogs
  872. Lecture Capture, Manual recorders
  873. Kaltura, 360-degree video
  874. Kaltura, Replacing media source
  875. Illinois Compass 2g, Requesting and viewing research or collaboration sites
  876. Illinois Compass 2g, General course policy questions
  877. Illinois Compass 2g, How Students Review Test Questions and Feedback
  878. Active Directory, MemberOf Access
  879. Endpoint Backup, CrashPlan, How do I change email alerts
  880. Active Directory, Where do I send OU requests?
  881. Campus Mailing Lists, Request a new list
  882. Illinois Compass 2g, Space Request tool asking for course rubric
  883. SFB Contact Center, Account Deactivation Requests for Agents or Supervisors
  884. Skype for Business, Minimum Client Versions Required
  885. Illinois Compass 2g, How Instructors review feedback given to students
  886. Illinois Compass 2g, Name change not reflected in Illinois Compass 2g
  887. Networking, Illinois Research Network
  888. Kaltura, Using Playlists
  889. Email, Undeliverable recipient when sending email error
  890. Campus Mailing Lists, Web and email Reference Docs
  891. Wiki, How to add Active Directory group permissions
  892. Security, SSH connections and restrictions
  893. Endpoint Services, Munki, Software Testing and Release Policy
  894. Campus Mailing Lists, Change how I receive email from a list
  895. U of I Box, Information and Requesting Shared Team Folders
  896. Password, Housing, Space Reservation System
  897. Networking, Firewall, Mostly Closed + Remote Administration Group Details
  898. U of I Box, Eligibility for U of I Box Accounts
  899. New to Campus, Recommended Computer Configurations
  900. SFB Contact Center, Account Requests for New Agents or Supervisors
  901. Skype for Business, Make and receive a video call
  902. Technology Enhanced Classrooms, National Soybean Research Center Room List
  903. Skype for Business, Troubleshooting for Response Groups
  904. Office 365, Email, Exchange, Outlook, Synchronization Log Messages
  905. Office 365, Email, Exchange, Global Address List, Remove / Hide address from the GAL
  906. Kaltura, Record a Quick Video with Kaltura Personal Capture
  907. ICS, Lab reservations
  908. F&S - myFS Portal documentation
  909. Campus Mailing Lists, Subscribe to or unsubscribe from a mail list
  910. ClassTech, Troubleshooting, Laptop
  911. Cellular, Reset your Verizon MyBusiness portal password
  912. ClassTech, Troubleshooting, Resident PC Display
  913. Help Desk, Contacts for Non-Technology related COVID-19 Questions
  914. Active Directory, Account Locked after password reset
  915. Client Services Support, Remote Work IT Guidelines
  916. Networking, RSO, Registered Student Organization requests for network support
  917. Security, Reporting Lost or Stolen Electronic Devices
  918. Set up an Out of Office reply via Outlook 365
  919. Office 365, Email, Exchange, Calendar, Outlook, Missing Meeting, Appointment Requests
  920. Email, Exchange, Mobile Device Remote Wipe and Admin Access
  921. How do I optimize Azure cost recommendations?
  922. How do I restore a VM in Azure?
  923. Office 365, Email, Exchange, Email address not registered or more than one person has the same email address
  924. Office 365, Email, Exchange, Resource Mailbox spam control
  925. Office 365, Email, Exchange, How to redirect or forward Exchange email to a different email account using an Outlook desktop client
  926. WebStore, Vmware VMAP Program Eligibility Has Expired to Renew Software Purchase
  927. How to configure Windows to use automatic DHCP settings
  928. How do I unlock or change the password on my Active Directory account?
  929. Options for delaying updates and reboots on Windows devices managed by Engineering IT
  930. How do I forward/redirect my university email to another account?
  931. How to enable Remote Desktop in Windows
  932. How do I get my lecture recorded?
  933. How do I record myself on video in Panopto?
  934. Office 365, Email, Exchange, Outlook, Cannot connect to the Exchange server / not receiving new emails
  935. Office 365, Email, Exchange, How to setup an auto-reply message or out of office message
  936. Chrome (Mac) - Clearing Saved Passwords and Form Data
  937. Chrome (Mac) - Clearing Cache and Cookies
  938. Google Cloud Platform, How to Request a Subscription
  939. Learn@Illinois Moodle - Curbing Cheating in Forums by Requiring Students to Post First
  940. Learn@Illinois Moodle - Importing Content from an Old Course Site
  941. U of I Box, Can't receive confirmation email
  942. Email, Google Apps @ Illinois, Resolving Conflicting Accounts
  943. Google Apps @ Illinois, Restoring Deleted Files and Email
  944. KnowledgeBase - UW roles and responsibilities
  945. What is HIPAA?
  946. Help Desk, CITL Process for Non-Degree Student Registration
  947. Help Desk, Hola VPN, How to Remove Wi-Fi Security Blocks
  948. Campus Monitoring, How to schedule downtime in Nagios (revised) [Campus login required]
  949. Firewall +UI
  950. Office 365, Email, Exchange, Forwarding Email Messages as an Attachment
  951. Office 365, Email, Exchange, Understanding Room and Equipment (Resource) Mailboxes in Exchange
  952. Tableau - How to publish a view, workbook or dashboard with last refreshed date and time
  953. UgradRecs: Access Request Form (download)
  954. GradRecs: User Request Form (download)
  955. Tableau - What is a Tableau Data Extract (TDE)?
  956. Office 365, Blank Recent Documents in Word
  957. KnowledgeBase - Expired or abandoned documents
  958. ATLAS Web - Requesting a cPanel site
  959. uAchieve - DARWIN - DARS - Results not displaying on screen
  960. Skype for Business, Changing a recorded greeting on a response group
  961. Tableau - Reasons to embed Tableau dashboards in websites
  962. ATLAS Scheduler - Make a New Request
  963. ATLAS Scheduler - Copy a Request to a New Term
  964. ATLAS Scheduler - Print Classroom Schedule
  965. Enterprise Data Warehouse (EDW) - Password reset error
  966. Office 365, Email, Exchange, Clearing Outlook on Windows auto-complete cache
  967. KB User's Guide - Documents Tab - How to Create a Document
  968. EDDIE/Web Intelligence Rich Client - Report Download - Excel - Import - Export
  969. Tableau Server - Embed a View into Your Website Using Guest Account
  970. Banner - Requisition - Disapproved/change
  971. Records Storage Options - Departmental Records Storage
  972. Records and Information Management FAQs
  973. Enterprise Self Service, Ordering Transcripts
  974. Skype for Business, Exchange, and AD Accounts for Extra Help
  975. NetID Center
  976. Skype for Business, How to forward calls, redirect calls, and use simultaneous ring
  977. Scanning Records - Quality Assurance
  978. Web Intelligence - Tutorials
  979. EDDIE/Web Intelligence rich client - Getting access to Help Desk data for reporting purposes
  980. ATLAS Time Card - How To Get A Totals Report (and export to Excel)
  981. Networking, DNS Basics
  982. Office 365, Email, Exchange, Mobile Permissions, ActiveSync
  983. How do I recover a deleted Unity voicemail email message?
  984. 2FA - Set up non-university Email address to receive temporary passcode [Campus login required]
  985. Banner Administrative Pages - Error: 'No more data to read from socket'
  986. Learn@Illinois Moodle - Adding and Removing a Course Dashboard Image
  987. Event Attendance - How to Run Reports on an Event (For Students)
  988. Security, Encryption, Standards
  989. Firefox (Win) - Clearing Saved Passwords and Form Data
  990. Safari (Mac) - Clearing Saved Passwords and Form Data
  991. Internet Explorer 9 & 10 (Win) - Clearing Saved Passwords and Form Data
  992. Chrome (Win) - Clearing Saved Passwords and Form Data
  993. Android (Jellybean) - Clearing Saved Passwords and Form Data
  994. Opera (Win) - Clearing Saved Passwords and Form Data
  995. Safari (Win) - Clearing Saved Passwords and Form Data
  996. Web Browsers - Clearing Saved Passwords and Form Data
  997. Firefox 3.5+ (Mac) - Clearing Saved Passwords and Form Data
  998. Internet Explorer 8 (Win) - Clearing Saved Passwords and Form Data
  999. UI New Hire - Login and password assistance
  1000. Kaltura, Recording webcam video with Express Capture
  1001. What is the IT or REACH contact information of each UIC college and/or department?
  1002. How do I configure my Jabber account for multiple devices?
  1003. cPanel, Backup and restore of your website
  1004. ClassTech, Software Request
  1005. Social Media Analytics, Requesting Access
  1006. Linux/Unix learning resources
  1007. Safari 8.0 - 10.0 (Mac) - Clearing Cache and Cookies
  1008. How do I configure conditional responses in FormMail?
  1009. How do I reformat input in FormMail?
  1010. How do I redirect URLs in FormMail?
  1011. Skype for Business, Response Group and Active Directory Group Membership Updates
  1012. Skype for Business, How to Manage Calls as a Delegate
  1013. Banner - Incorrect Email Address or Phone Number on Banner Requisition - FOMPROF
  1014. Azure, How to Request a Subscription
  1015. SPAM Control and Reporting
  1016. Networking, DNS, request domain name
  1017. Business Objects - Sending Web Intelligence Rich Client Report Through Email
  1018. Skype for Business, Make and receive calls
  1019. 2-Factor Authentication (2FA) - Enrolling while off campus
  1020. K2 for SharePoint - Removing K2 Artifacts from a SharePoint List
  1021. Internet Explorer 7 (Win) - Clearing Cache and Cookies
  1022. Cornerstone Remote Gateway Access (RDPG)
  1023. Networking, Lens API Quick Start Guide
  1024. How to Copy and Paste a FormBuilder Form
  1025. FAIR: I need to report academic misconduct but my XXX100 course is not listed. What should I do?
  1026. FAIR: How do a add or subtract users?
  1027. EDDIE/Web Intelligence Rich Client - References
  1028. EDDIE/Web Intelligence Rich Client - Formatting Multiple Report Elements
  1029. EDDIE - Recycle Bin
  1030. Web Intelligence - Reading Verses Design Modes
  1031. Illinois Compass 2g, Request a Space for a Registrar-Affiliated Course (Detailed)
  1032. Self-Supporting Funds - Resources
  1033. Web Intelligence - Refresh a Document
  1034. EDDIE - Running Standard and Solution Library Reports
  1035. EDDIE - Scheduling Reports
  1036. EDDIE/Web Intelligence Rich Client - Download Reports From EDDIE to Web Intelligence Rich Client
  1037. Web Intelligence - Reporting Basics Documentation
  1038. Illinois Compass 2g, Request a Space for a Registrar-Affiliated Course (Detailed)
  1039. Password Registrar, What is a password registrar?
  1040. Bomgar – How to Start a Remote Session with Bomgar Web Rep Console
  1041. cPanel, Getting access and setting permissions
  1042. EDDIE - UR_FIGL_College_MultiFund_Management_Report - Information
  1043. Adding Room Calendars to your Outlook
  1044. Firefox 3.5 (Win) - Clearing Cache and Cookies
  1045. HP webOS 2.x - Clearing Cache and Cookies
  1046. Internet Explorer 6 (Win) - Clearing Cache and Cookies
  1047. Firefox 3.5 - 20 (Mac) - Clearing Cache and Cookies
  1048. Internet Explorer 8 (Win) - Clearing Cache and Cookies
  1049. Internet Explorer 9, 10 and 11 (Win) - Clearing Cache and Cookies
  1050. Firefox 57+ (Win) - Clearing Cache and Cookies
  1051. Illinois Compass 2g, Submission Receipts for Assignments
  1052. HireTouch - System Requirements
  1053. Illinois Contract System - iCS - System Requirements
  1054. Wiki, What are the content retention guidelines for Wiki spaces?
  1055. cPanel, How to restrict access to your website to campus IP spaces
  1056. cPanel, What security considerations are my responsibility as a cPanel website owner?
  1057. cPanel, Using Active Directory to control who receives editing permissions for your website and applications
  1058. Virtual Hosting, Veeam Backup Self-Service Portal
  1059. Virtual Hosting, Veeam Backup Additional Information
  1060. Subversion - Version Control Software Overview
  1061. Remove T-Card Transaction
  1062. Media, Live event recording and streaming
  1063. ATLAS FormBuilder - Compiling data using aggregate Form Views
  1064. ADW - Special - Disable refresh on specific day [Campus login required]
  1065. Amazon Web Services, Recursive DNS Guide for Illinois
  1066. ATLAS FormBuilder - How to Access Form Responses
  1067. EDDIE/Web Intelligence Rich Client - No Data to Retrieve in Main Month_End_Data
  1068. EDDIE/Web Intelligence Rich Client - Access - University Documents/Standard Reports/Canned Reports
  1069. Kaltura, Shared Repositories
  1070. Banner 9 - Filtering Data
  1071. EDDIE/Web Intelligence Rich Client - Repeating Table Headers at the Top of Each Page
  1072. Illinois Campus Cluster access for ACES Researchers
  1073. ATLAS FormBuilder - How to Cancel a Registration
  1074. ATLAS FormBuilder - Download Form Response Data as Spreadsheet or Text Document
  1075. ATLAS FormBuilder - Export form response data as PDF
  1076. EDDIE/Web Intelligence Rich Client - PDF Report Error
  1077. EDDIE/Web Intelligence Rich Client - Error When Running a Report from EDDIE Inbox
  1078. EDDIE/Web Intelligence Rich Client - Adding a New Object to a Table
  1079. Web Intelligence Rich Client - File Exists but is Invalid Error While Opening a Report
  1080. EDDIE - Reports - Inventory or Fixed Assets
  1081. EDDIE - Saving Standard Reports to your Favorites Folder in EDDIE
  1082. EDDIE - Reports - Finance Reports - Job Aids
  1083. Web Intelligence - Unable to Refresh a Document Error - Status Shows "Disconnected"
  1084. Web Intelligence - Formatting Reports to Export to Excel
  1085. Skype for Business, Make and Receive a Video Call
  1086. Skype for Business, Joining a meeting
  1087. Skype for Business, Control access to your presence information in Skype for Business
  1088. Skype for Business, Recording Calls from an Off-Campus Number
  1089. VPN, Off-Campus Customers
  1090. ATLAS FormBuilder - How to Edit Form Response Answers
  1091. ATLAS FormBuilder - How to Delete a Form Response
  1092. Active Directory, How to create an AD Account In Department OU
  1093. Skype for Business Delegate Add and removal
  1094. Application or Page not Displaying Correctly in Browser
  1095. Vacation: One of our approvers mistakenly "denied" a vacation request instead of "approving" the request. How can I fix this?
  1096. ATLAS FormBuilder - Removing Period Restrictions for Selected Users
  1097. Vacation: Are we able to unlock a record?
  1098. Vacation: Do I use the Submit “Checked” to BANNER box? I don’t remember seeing the box last year.
  1099. ATLAS FormBuilder - Deleting Phase Permissions
  1100. Gradrecs: User Request Form
  1101. Vacation: Common Banner Reporting Errors
  1102. TimeTracker: Which card reader should I use?
  1103. Storeroom: Is it possible (add/remove/modify) CFOPs outside of the storeroom application?
  1104. Storeroom: How do I use the reorder report?
  1105. Submit Review: Which DocTypes are transferred from HireTouch?
  1106. Submit Review: How do I add the ability to "Make An Offer" to an applicant in the Review system?
  1107. LoanTracker: Which card reader do I use?
  1108. iPay: How do I change the email address of the person who receives notification of new orders?
  1109. iPay: How do I generate a store refund?
  1110. Excal: How do I remove a calendar from Excal?
  1111. Attendance: Which card reader should I use?
  1112. SMD: Why are the "recvd" and "ack" words grey or green?
  1113. Gradrecs: How do I view/update the Area Chair list for my units Research Areas?
  1114. Gradapps: Can I request to mass update the status of applications to complete?
  1115. Xfinity on Campus, Where to find support
  1116. FormBuilder - Manage Form Responses - How to Run a Report
  1117. ECHO 360 - Responding to Activities During Class
  1118. ECHO 360 - Register Your Account and Log In
  1119. ECHO 360 - Viewing and Responding to Student Questions
  1120. ECHO 360 - Reviewing your Study Guide
  1121. ECHO 360 - Reviewing a Past Class
  1122. ECHO 360 - Responding to Questions About Classroom Content
  1123. Active Directory, U of I Resources in AWS
  1124. Networking, IT Pros, Request a Network
  1125. SFB Contact Center, Requirements for Agents and Supervisors
  1126. Banner - FABweb - Finance - Password Reset/Website
  1127. ATLAS FormBuilder - Maximum registrants for period and waitlist features
  1128. ATLAS FormBuilder - How to Make a Copy of a Form
  1129. ATLAS Reporting - Glossary for Math Course Sequence Performance and Student Outcome Dashboards
  1130. Illinois Compass 2g, Requesting Guest Access
  1131. Mozilla Firefox (Windows and Macintosh) - Support for Applications that Require Java
  1132. Bomgar – How to Download and Login to Bomgar Representative Console
  1133. Illinois Compass 2g, Bulk delete columns
  1134. Networking, Contacts Database, How do I add remove or change info in CDB?
  1135. ATLAS FormBuilder - Lifecycle - Trigger Conditions Explained
  1136. Active Directory, Unable to login to webpage requiring AD account
  1137. Upside Contract - System Requirements
  1138. Tracker Electronic I-9 - System Requirements
  1139. Service Desk Manager - SDM - System Requirements
  1140. Banner Self-Service - Error: There is no person record setup for your UIN
  1141. ATLAS FormBuilder - How to Send Out Timed/Automated Emails
  1142. ATLAS FormBuilder - How to Create Drop-down Questions
  1143. Travel and Expense Management System - CFOPAL - Add/Remove
  1144. VPN, CISCO AnyConnect, Error message "The feature you are trying to use is on a network resource that is unavailable"
  1145. HR2 Account - How to Obtain and Manage HR2 Accounts
  1146. Time Sheet - Issues
  1147. EDDIE (Internet Explorer Only) - Turn Off Non-Secure Items Message
  1148. EDDIE - Reports - VDR Solution
  1149. MDVC Skype & Yealink Phone Quick Reference Sheet
  1150. Audio Visual Equipment Loan
  1151. my.ACES - Add Job Description Application
  1152. Local Computer Repair Services
  1153. Laptop Loan Program
  1154. Illinois Compass, Restored course limitations
  1155. Illinois Contract System - Adobe Access Error
  1156. Skype for Business, Business recording, save, and publish
  1157. Banner Workflow - (UIS) Mainflow NonDegree and Certificate Initial Program Reviewer Instructions
  1158. Banner Workflow - (UIS) Mainflow Online and Graduate Initial Program Reviewer Instructions
  1159. Cloud Dashboard, Support Resources
  1160. Oracle - Site License Overview
  1161. Skype for Business, How to Make a Call on Behalf of a Response Group
  1162. Illinois Compass 2g, Download Test or Quiz results in Grade Center
  1163. Illinois Compass 2g, Space Types
  1164. Illinois Compass 2g, Instructors, Assessments, How to preview a quiz without releasing to students
  1165. ATLAS Reporting - DMI’s Campus Profile Glossary Used in SLCL Study
  1166. ATLAS Directory - Upload Photo / CV
  1167. Illinois Compass 2g, Show Test Results and Feedback to Students
  1168. Illinois Compass 2g, Assessing Student Work
  1169. Illinois Compass 2g, Who has permission to enroll students or add instructors to course spaces?
  1170. Enterprise Mode (Windows) - Configure IE 11 to Run Websites that Require Certain Compatibility Mode Settings
  1171. Resources for Illinois Media Space
  1172. Resources for GIS
  1173. Illinois Compass 2g, Use Respondus to Print an Online Test
  1174. Research Data: Understanding and choosing data repositories
  1175. ATLAS Reporting - Glossary for First-Year Retention Study of LAS New Freshmen
  1176. FormBuilder - PDF Report - directly attach file
  1177. Networking, Iris Scenarios: Port Security - Restricting Port Access to Specific MAC Addresses
  1178. Networking, Lens API, RESTful LENS API Object Types
  1179. FormBuilder - How to Reconcile Check Payments
  1180. FormBuilder - Manage Form Responses - How to Create/Edit Report
  1181. ATLAS Exam Attendance - Student checkout and bathroom breaks
  1182. Security, SNMP Recommendations
  1183. Web Browsers - Restoring your browser to its default state
  1184. Banner Workflow (UIS) - Mainflow Program Reviewer Conditional Admit Instructions
  1185. Campus Mailing Lists, Retiree eligibility
  1186. Campus Mailing Lists, Guidelines
  1187. Security, Access to Network or System Data for Research Purposes
  1188. VPN, CISCO AnyConnect, How to establish a remote connection with your work computer.
  1189. VPN, CISCO AnyConnect, The client service is not responding error message
  1190. Networking, Iris Scenarios: Working with Jacks
  1191. Networking, Lens, Lens API Result Object