1. UIUC AnyWare: Overview
  2. VPN, CISCO AnyConnect, Installation Instructions Splash Page
  3. Enterprise Applications - How to Request Access
  4. 2FA, No password, 2FA device, or bank account on file
  5. Technology Services Wi-Fi Help Portal Page - Start Here
  6. Networking, Enabling Remote Desktop and using the Remote Desktop Gateway
  7. Illinois Compass 2g, How to request a new Illinois Compass 2g space or Check Status of Request
  8. Skype for Business, General Information
  9. Cybersecurity, Emergency Incident, Contacting Security
  10. Kaltura, Using Personal Capture
  11. ATLAS Directory
  12. Adobe Sign - What is Adobe Sign and how do I use it at the University of Illinois?
  13. EWS Labs, EWS Lab software
  14. ATLAS Web Framework V2- Research Areas
  15. EWS, Remote Access
  16. How do I protect my Zoom sessions?
  17. Email, Spam Control, Still receiving email from someone on Block List
  18. EWS Labs, Printing and refund policies
  19. Clearing Browser Cache and Cookies
  20. Cloud, Cloud-based storage solutions for campus
  21. Cybersecurity, Reporting and responding to compromised websites, servers, services, applications, solutions, and other assets
  22. Enterprise Applications - System Requirements
  23. How do I access W-2 and other tax forms for current and terminated or retired employees?
  24. Illinois Compass 2g, Request a Space for a Registrar-Affiliated Course (Detailed)
  25. Email, Spam Control, URL defense, re-writing
  26. How do I let a student re-submit an assignment in Blackboard?
  27. Office 365, Email, Exchange, Outlook, How To Delete and Re-Add An Email Account in Outlook
  28. Email, Spam Control, URL defense re-writing frequently asked questions
  29. Student Technology Program - Student Resources
  30. Pinnacle, Quick Start Guide for Submitting Service Requests
  31. Webstore, Is the WebStore License server down?
  32. Connecting to ACES Shared Drives
  33. Recommendations for Computers and Related Equipment Purchases
  34. How Do I Assign Tickets to a Responsible Party in TDNext?
  35. ICS, Lab reservations
  36. Security, Policy, Access to deceased relative's account
  37. Technology Services at FAA Remote Desktop – Mac to Mac
  38. College of FAA: Lab / Student Printing: DURP
  39. College of FAA: IT Equipment Decommissioning
  40. College of FAA: Mac OS X - Print Job "On Hold (Authentication required)"
  41. Zoom, Instructors, Recommended Default Settings
  42. Help Desk, Contacts for Non-Technology related COVID-19 Questions
  43. Echo360 Login
  44. Help Desk, FAQs for Remote Campus
  45. Zoom, Recording to cloud or Illinois Media Space
  46. Using UIUC AnyWare
  47. Policies and Procedures for Access Requests in the Siebel Center
  48. Travel Request App - Workflow Detail and All Functions
  49. Travel Request App - Approvers
  50. How to use the Groups tool in the my.engr portal
  51. Travel Request App - Quick Start
  52. What are good records management practices while working remotely?
  53. Skype for Business, Removing stored password with Windows Credential Manager
  54. NetID Center - What are Error: "500 500" or "409 409" when reviewing recovery settings?
  55. Reaction - Who To Contact
  56. Adobe Sign - Editing/Review Page
  57. Adobe Sign - Send Page
  58. Departmental Classrooms, Materials Research Laboratory 280
  59. Departmental Classrooms, Advanced Transportation Research and Engineering Laboratory 109
  60. SFB Contact Center, Account Requests for New Agents or Supervisors
  61. Skype for Business, Using it on Windows
  62. IT Pros, Mailing lists, tools, and regular events for campus IT professionals
  63. How do I request an IT Accessibility Act exemption for my Qualtrics survey?
  64. ClassTech, Troubleshooting, Laptop Display (HDMI & VGA)
  65. ClassTech, Troubleshooting, Resident PC Display
  66. Endpoint Services, MECM, Identify Windows Endpoints by Operating System
  67. SANDI - Registering a Patient
  68. SANDI - Discharging a Patient
  69. Email, Spam Control, FAQ
  70. Zoom, Sign In Requirements
  71. EWS, Remote Access, Connecting to Citrix
  72. Zoom - Signing in via SSO (Required)
  73. 2FA, Duo Prompt display issues related to iOS or macOS
  74. UIUC AnyWare - General Purpose Desktops - Saving, Uploading, and Downloading Files with OneDrive
  75. University Bursar - What happens if I don't pay my bill by the due date?
  76. University Bursar - How do I use my CollegeIllinois! credits to pay my student account?
  77. Learn@Illinois Moodle - Student - Embedding Audio or Video from Illinois Media Space
  78. Learn@Illinois Moodle - Student Help
  79. Qualys, Option Profile Recommendations [Campus login required]
  80. Oracle - Database Password Requirements [Campus login required]
  81. Email - (Employees) Managing University Addresses
  82. Business Objects - System Requirements
  83. Banner Document Management - BDM -System Requirements
  84. Email, Spam Control, How to report a spam or phishing email
  85. Connecting to UIUC AnyWare
  86. How Do I Register for the TeamDynamix Community?
  87. Learn@Illinois Moodle - Attendance Activity
  88. Learn@Illinois Moodle - Importing Content from an Old Course Site
  89. Learn@Illinois Moodle - Curbing Cheating in Forums by Requiring Students to Post First
  90. Help Desk, Tech Support Referral Resources
  91. Recommendations for using technology in classrooms spring 2021
  92. Zoom, Allow viewers to download Zoom recordings with share link
  93. Recommended Teaching Resources and Tools
  94. ATLAS Web - Requesting a cPanel site
  95. SANDI - Client & Patient Setup
  96. Vetstar - How to run a Pharmacy Summary Report (Gives the number of prescriptions done in a day)
  97. Password Registrar, How to become or renew a NetID Password Registrar
  98. UIUC AnyWare, Uploading and Downloading Files
  99. 2FA - Set up non-university Email address to receive temporary passcode [Campus login required]
  100. WebStore, Vmware VMAP Program Eligibility Has Expired to Renew Software Purchase
  101. Office 365, Group Expiration Policy
  102. ACF: Remote Desktop Service - Connecting with Windows
  103. ACF: Remote Desktop Service - Connecting with OSX
  104. U of I, Reserve a Classroom
  105. VPN, CISCO AnyConnect, About VPN Profiles
  106. EWS Lab Hours & Locations
  107. Vetstar Appointment Scheduler - Add or Remove a Doctor Name from Bottom of Weekly View
  108. Vetstar Appointment Scheduler - Service removal by Day and Section/Department
  109. Vetstar Appointment Scheduler - Adding or Removing a Section/Department Pop Up Comment
  110. Vetstar Appointment Scheduler - Add Time Slots
  111. Vetstar - Remove Record Locks
  112. Networking, Dorms, URHnet, How to contact a NetTech
  113. Research IT, About Research IT Services
  114. Loaner Program, Software Requests
  115. Vetstar - Referral Lab Procedure / Test Code Addition
  116. Troubleshooting Remote Desktop Issues
  117. Siebel Center Conference Rooms
  118. Siebel Center Calendars
  119. Travel Expense Management - TEM - System Requirements
  120. Instructor Tools
  121. University Bursar - How do I repay my Student Loan?
  122. University Bursar - What happens to my UI-Pay Payment Plan if I withdraw from school?
  123. University Bursar - Can I cancel the UI-Pay Payment Plan once I have enrolled?
  124. Endpoint Services, Munki, How do I access reporting in Munki?
  125. Departmental Classrooms, Materials Research Laboratory 202
  126. Technology Enhanced Classrooms, Advanced Transportation Research and Engineering Laboratory Room List
  127. VPN, CISCO AnyConnect, Installing Cisco AnyConnect VPN for Mac OS
  128. University Bursar - What is the IRS Form 1098-T?
  129. Zoom - Attendees - Meeting requires authentication to join
  130. Vetstar - Research Account Creation Request and Setup
  131. Vetstar - Discharging a Patient
  132. Vetstar - Client Communications Screen
  133. How do I subscribe to a UIC Alert regional site notification list for Peoria and Rockford?
  134. OLAP - Connection Instructions [Campus login required]
  135. Vetstar Appointment Scheduler - Remove an Appointment
  136. CS VM Farm - Power on or reset VMs
  137. Leaving Campus, When are accounts deactivated for non-registered students or those who didn't graduate?
  138. NetID Claim, Deactivated, Returning, and Uni High students
  139. Qualys, Access for Vulnerability Scanning and Reporting [Campus login required]
  140. Who is my college iThenticate administrator?
  141. How can I access iThenticate?
  142. What happen if I cannot return my equipment on the due date?
  143. What is role-based access control (RBAC) for Azure resources?
  144. How can I set or reset my PIN for HR Services?
  145. Who do I contact to add, change, or remove a phone line?
  146. When should Asynchronous Instruction be considered?
  147. What are some advantages and disadvantages of Asynchronous Learning?
  148. How can I request iCard access to UIC buildings?
  149. Where do students go to see the responses to quizzes in Blackboard?
  150. How can I use inaccessible question types (e.g., matrix) in Qualtrics?
  151. Mac OS, How to rename computer via scutil
  152. Vetstar-SANDI: How to resubmit a test on the NOVA Prim Plus Vet
  153. Zoom, Getting Started
  154. EWS Labs, EWS Policies
  155. Vetstar - Clinician, Intern, Resident, Student and Vet Tech
  156. Learn@Illinois Moodle - Using the Atto HTML Text Editor
  157. Zoom, How to protect your sessions
  158. EWS Labs, Research Computing Policy
  159. Getting started with Grammarly@edu
  160. Vetstar - Radiology Information System (RIS) Training
  161. Cybersecurity, API Code Review Discussion Questions
  162. Cybersecurity, Code Review Discussion Questions
  163. Vetstar - Medical Record Documentation (Visit Report, Image Uploads, SOAP Notes, etc.)
  164. KnowledgeBase - What is AITS semi-annual review workflow?
  165. Lecture Capture, Equipped Rooms
  166. ClassTech, Network Request
  167. Endpoint Backup, CrashPlan, Backups for Desktops and Laptops
  168. AdAstra - System Requirements
  169. Endpoint Services, Munki, Deploying Privileges.app for Remote Support
  170. VADDS - Remove Record Locks
  171. Zoom - How to Record a Zoom Session
  172. U of I Box, Sharing options are limited
  173. U of I Box, Recover Deleted Files
  174. Mobius View - System Requirements
  175. Web Intelligence Rich Client - What should I do when I receive an error when Installing?
  176. How To Review Documents In KnowledgeBase
  177. Security Compliance, Electronic Data, Disk, SSD, or Other Storage Device Disposal
  178. EDDIE/Web Intelligence Rich Client Arrows Not Moving Prompt Values into Criteria in Reports
  179. Enterprise Data Warehouse - EDW - Access - Instructions/Procedures
  180. Illinois Compass 2g, Instructors, How to extend student access to courses
  181. Vetstar - VDL Diagnostic Test Requisition Function
  182. Vetstar - Entering Dispensary Charges & Completing a Prescription Request and Label
  183. WebStore, Repeated Activation Prompts occur after installing Volume License version of 2016
  184. How do I resync my NetID password?
  185. Vetstar - Cremation and Care of Remain Procedure Code Changes
  186. What is Mozilla Firefox Release 66 Issues With Display Of Banner 9 Pages Go Button?
  187. CA Service Desk Manager - How to view Service Desk Tickets and Ticket Detail?
  188. CA Service Desk Manager - How to reopen a Ticket?
  189. KnowledgeBase - Do you have a reference guide for the KB?
  190. Banner Workflow - System Requirements
  191. How do I access ADNS File Shares?
  192. How can I login to Qualtrics Support Center?
  193. How Do I Reserve a Classroom or Technology Solutions Lab?
  194. How do I request a pager?
  195. What is logged in Azure and how long are the logs retained?
  196. How do I create a VoiceThread graded assignment?
  197. How can I receive LinkedIn Learning customer support?
  198. Vetstar - Deletion of Charges
  199. VPN Servers - (AITS) How to request access and connect
  200. How do I generate a CSR from Windows using the certificate MMC Certificate MMC access?
  201. Email, Spam Control, How to request an End User Digest
  202. Email, Spam Control, Understanding Your End User Digest
  203. Email, Spam Control, Requesting a New End User Digest
  204. Email, Spam Control, How to release a message from quarantine or digest
  205. Email, Massmail messages not received, general information
  206. WebStore, Adobe Creative Cloud 2019 Software Release
  207. Bomgar – How to Login to Bomgar Web Rep Console?
  208. Cloud Emailer Service, Configuring use of the Cloud Emailer Service
  209. Cloud Emailer Service, What is it and How Can I Use It?
  210. Email, How to set up email redirection
  211. Email, Size limits on email
  212. Campus Mailing Lists, List rejects owner's messages
  213. Campus Mailing Lists, Remove moderators or owners
  214. Email, Spam Control, Attachment filters
  215. Email, Spam Control, How To Remove an Address From Safelist
  216. Email, Spam Control, How to remove an email address from blocked senders list
  217. Email, Spam Control, Removing blocked domains from Spam Control
  218. Email, Spam Control, How to gain registrar access for departmental IT support and network administrators
  219. Email, Spam Control, Returned email from messages I never sent (email forging, spoofing, backscatter)
  220. Technology Loan Program, Overview
  221. NetID Center, How do I change my NetID Password?
  222. How can I save my Zoom recordings to Echo360?
  223. How can I see what students are underperforming in my course?
  224. How do I request to restore an archived Blackboard course?
  225. How do I customize the release of my Blackboard content
  226. What are UIC's accessibility resources?
  227. Cell Phones, Procedures
  228. NetID Center, Set and modify your recovery options
  229. Networking, Remote Desktop Gateway, Mac Client Configuration
  230. University Bursar - How can I add or update my social security number with the University?
  231. Does Zoom integrate with Panopto?
  232. University Bursar - Where can I get information regarding IRS Form 1098-E?
  233. University Bursar - Who receives an IRS Form 1098-T?
  234. Networking, Guide to University of Illinois IP Spaces
  235. Remote Access to PACS, RaptorMed, Qpulse, SlideHosting, VADDS and Vetstar
  236. Vetstar Appointment Scheduler - Remove a Time Slot
  237. Office 365, Email, Exchange accounts
  238. Fixing MS Access External Resource to Oracle Database error ORA-01406
  239. How do I record myself and/or a presentation in Panopto?
  240. How long is Panopto data retained in UIC?
  241. How can I remotely access the VoIP Asterisk voicemail system?
  242. Why won't my Qualtrics survey publish/activate?
  243. Are there limits on how much data I may collect using Qualtrics?
  244. University of Illinois System - Enterprise Login Troubleshooting by Relationship
  245. University Bursar - Is there a fee for paying with a credit card?
  246. University Bursar - What is the Returned Check Policy?
  247. University Bursar - Why do I have a hold on my account?
  248. Learn@Illinois Moodle - Making Sure the Gradebook is Ready for Entering Final Scores
  249. Safer Illinois, Submit an Issue or Bug Report
  250. CA Service Desk Manager - How do you copy a Request Ticket?
  251. CA Service Desk Manager - How do you create a New Ticket?
  252. CA Service Desk Manager - How do you resolve a Ticket?
  253. CA Service Desk Manager - How to you create Request Ticket Templates?
  254. How can I find my department's Phonebook Contact or REACH representative?
  255. How do I remove a subscriber from a listserv?
  256. How can I request an account for a service provider or an external affiliate?
  257. How can I view survey results in Blackboard Grade Center?
  258. How can I record student attendance in my course site?
  259. Vetstar - Imaging Radiologists Study Report Generation
  260. Learn@Illinois Moodle - Restricting Access
  261. Kaltura, "Failed to Stop Recording" Error in Kaltura Capture
  262. Qualtrics: Help retrieving a deleted survey
  263. How do I obtain a TLS or SSL certificate?
  264. Email, Unauthenticated SMTP for campus printers, web services, etc.
  265. NetID - How do I request a new External Affiliate status?
  266. Zebra GX420t Label Printer Ribbon and Label Roll Replacement Info
  267. Ugradrecs: New user request form
  268. BitLocker, How to recover BitLocker key using Active Directory Users and Computers
  269. How do I submit a Regrade Request in Gradescope?
  270. Scanning Records - Documenting Scanning Processes & Preparing to Scan
  271. Scanning Records - Should I Scan?
  272. Scanning Records - Disposal of Paper Originals
  273. Transferring Records to Archives
  274. Effective Email Communication & Organization Strategies
  275. What is Records and Information Management?
  276. Scanning Records - Scanning Formats and Resolution Standards
  277. Records and Information Management Glossary
  278. Records Disposal
  279. Records Storage Options - Off-Campus Vendors
  280. Records Management - Planning a Move
  281. Preparing Records for Storage
  282. Where can I find additional resources for Endpoint Management?
  283. Safer Illinois, Testing Eligibility and Information
  284. P-Card - System Requirements
  285. Office 365, Email, Exchange, How to request an Exchange account
  286. Office 365, Email, Exchange, Recovering Deleted Items in Exchange
  287. Email, Missing Emails
  288. How do I contact Technology Solutions or Qualtrics Support to request help with Qualtrics?
  289. Who can request an Automatic Call Distribution (ACD's)?
  290. University Bursar - How can I request a credit for a refundable fee?
  291. How does my department, unit, or college nominate our REACH contacts?
  292. What is a REACH member?
  293. How do I get started with Zoom?
  294. Endpoint Services, MECM, Requesting and applying drivers
  295. University Bursar - How do I use the GAR Online Payment Center to pay an invoice?
  296. Why does the emergency web popup remain active after the “Hide” button is clicked?
  297. University Bursar - How do I enroll in direct deposit?
  298. University Bursar - What happens if my refund is sent to an old or wrong bank account?
  299. University Bursar - Can I make an advance or over payment?
  300. University Bursar - When will I get my refund?
  301. How do I submit a request for Startel support?
  302. Is there any cost associated with using the Lightboard Studio?
  303. How do I request a Google Group?
  304. How do I Remove a Student from my Blackboard Course?
  305. Records Storage Options - RIMS Storage Facility
  306. How can I request a two week UIC account extension?
  307. I received an email saying that I need to change my password because it is expiring. Which password is expiring?
  308. What should I do if I received an email saying that I need to change my expiring password?
  309. How can I know if the email I received saying that I need to change my expiring password is legitimate?
  310. Can I request an extension of access to Technology Solutions services?
  311. How do I create a strong NetID password?
  312. How can I access Enterprise applications when the UIC NetID is expired?
  313. Learn@Illinois Moodle - Viewing the Gradebook and Course as a Student
  314. What are the cloud-based storage solutions for UIC?
  315. Office 365, Email, Creating a Resource or Group Mailbox
  316. Shibboleth, "Shibboleth has encountered an error"
  317. UI New Hire, Error setting password
  318. Help Desk, Request for Help Desk Tools Access
  319. 2FA, "Remember Me" Feature Not Working
  320. 2FA - "Page can't be displayed" in Internet Explorer [Campus login required]
  321. Kaltura, Captioning Tools
  322. Authman, Web Service API
  323. Digital Signage, Exchange Calendars & O365
  324. What are the requirements for digital signage?
  325. Kaltura Capture (Known Issue) - Uploads from Version 4.2.110
  326. Why is Poll Everywhere being removed as a polling tool?
  327. I just received my loaner laptop from my college, what should I do next?
  328. How do I generate the Certificate Signing Request (CSR) for my SSL certificate?
  329. 2FA - What is student direct deposit? [Campus login required]
  330. 2FA - What is Remember Me? [Campus login required]
  331. 2FA - Hardware tokens [Campus login required]
  332. University Bursar - Why have I been charged multiple times for tuition and fees?
  333. What are the Recharge Stations at C-stop used for?
  334. University Bursar - How do I rebalance my UI-Pay Payment Plan budget?
  335. How can I reference photos of my Blackboard students?
  336. Why don't I have access to content (adaptive release)?
  337. How can I use Blackboard Content Item Availability / Adaptive Release?
  338. How can I make an Echo recording available/unavailable?
  339. How can an Instructor view the SafeAssign percentage and report for each student submission?
  340. How long does it take for a Blackboard Collaborate recording to publish?
  341. What are my options for recording a guest lecture?
  342. Endpoint Services, Munki, Erase-and-Install Workflow
  343. How can I Record a Webex Meeting?
  344. How to report a Telecommunications problem?
  345. How can I recognize the UIC WiFi network?
  346. How can I start building a Social Presence in my course(s) to promote student engagement?
  347. Learn@Illinois Moodle - Using the Tiny MCE Text Editor
  348. I am from a remote campus, how can I get password assistance?
  349. How Do I Control the Blu-ray or DVD Player?
  350. How do I install and use UIC VPN on MacOS?
  351. Office 365, Email, Exchange, Outlook, Add a second account to Outlook
  352. How do I turn my PowerPoint presentation into a video then share on Blackboard using Panopto?
  353. How can instructors prevent cheating in online tests?
  354. What instructions should I provide students with for LockDown Browser & Respondus Monitor?
  355. Skype for Business, Voicemail for role-based accounts
  356. How do I report a problem with a phone line?
  357. Request for Access to VTH Data and Records
  358. How do I enable adaptive release option in a blackboard course site?
  359. Learn@Illinois Moodle - Adding Users to Groups
  360. Banner - How can I receive my official transcripts/grade history, if there's no preferred Email address?
  361. Banner - How do I check my financial aid status?
  362. How to request a PHI folder in Box
  363. Learn@Illinois Moodle - Inserting Equations Using the Atto HTML Editor
  364. How do I install Panopto?
  365. How do I set up the My Devices Portal?
  366. UIUC AnyWare, Using Local Devices
  367. How can I update my Emergency Email from a Satellite Campus?
  368. How to Create a Purchase Request in Reaction
  369. SCS Computing Maintenance Windows
  370. What are the features and requirements of Directory Services?
  371. What is the difference between using a Personal Room vs the Advanced Scheduler to host meetings?
  372. How do I report a suspicious or threatening email? [Campus login required]
  373. Identity Management, Leaving Campus for Faculty and Staff
  374. Identity Management, Exchange Email after Retirement
  375. Where can I receive technical support on campus for my personal devices?
  376. How do I reactivate my WebEx account?
  377. How do I access Gartner Research?
  378. How do I request Shibboleth (SAML) integration?
  379. How do I install and use UIC VPN on Linux?
  380. START myResearch - What do I do if I receive this error: You do not have access to any documents?
  381. VoiceThread error: The authentication failed; the signature on your request did not match the expected value.
  382. What are some recommended default settings to use Zoom as an instructor?
  383. What are some best practices for instructors using Zoom?
  384. What are the default settings for Zoom Cloud Recordings, and how can I change them?
  385. What do I need to know about web security, restricted access, and Bluestem?
  386. How do I restrict access to web pages with Bluestem?
  387. How can I edit the Closed Captions in VoiceThread?
  388. Is my VoiceThread considered accessible?
  389. How can I workaround Shibboleth Credentialkey authentication error?
  390. How do I request a new mobile device?
  391. College Main Line
  392. Departmental Classrooms, Materials Research Laboratory 2017
  393. What can I do if I need a computer for my class but do not have access to one?
  394. I am trying to change my password but the password change application does not accept the new password I want to create. What are the password requirements?
  395. How do I unlock an encrypted computer using the MBAM Self Service Portal?
  396. How do I use Versioning in OneDrive?
  397. Adobe Creative Cloud
  398. NetID Center, "User not found in Midpoint" error when changing password
  399. What does web accessibility mean?
  400. How do I redirect web pages?
  401. How can I reduce my printing output?
  402. How can I create a resource group in Azure?
  403. Vetstar - Registering a Patient
  404. Introduction to UIC's ADSM Network Backup Service
  405. How do I request a NetID change?
  406. I forgot my password, what should I do?
  407. How can clients update their passwords if they haven't yet profiled in MidPoint and have no recovery options?
  408. How do I become a UIC Liaison for my department?
  409. How do I set up accounts for affiliates?
  410. How do I check or update my password recovery options?
  411. How do I find my department's UIC liaisons?
  412. Can someone help me change my password without me coming to the university?
  413. How do I get help with Human Resource Front End (HRFE)?
  414. How do I set up or update password recovery options?
  415. Why can't I log in to UIC applications?
  416. Purchasing - Where to send requests regarding POs, Requisitions, Contracts, iBuy
  417. University of Illinois System - Unable to log into Enterprise with NetID/password
  418. Enterprise Applications - Error: VPN is required
  419. Adobe Sign - How do I sign an electronic document?
  420. Illinois Contract System (iCS) - Error: Unable to process sign-on
  421. CA Service Desk Manager - Parent/Children Relationships Between Requests [Campus login required]
  422. What is the monthly maintenance fee for my department's Request Tracker (RT) instance?
  423. What are some features and requirements of the Technology Solutions West Campus Data Center ?
  424. How can I have recording transcription enabled on my WebEx account?
  425. How is Gartner Research used at UIC?
  426. How do I contact a list owner to report a problem with a Listserv email list?
  427. Can a department or college request managed printing services from Technology Solutions?
  428. How do I ensure my Lecture Capture is recording in the classroom?
  429. How can I change my existing password?
  430. Networking, Firewall, Fully Closed + Remote Administration + UI Group Details
  431. How can I access UIC Library resources when not on campus?
  432. How can clients request guest accounts for UIC Wi-Fi?
  433. ClassTech, Troubleshooting, Additional Microphone Request
  434. How do I configure MacOS for Wired Res-Net and DHCP?
  435. How do I configure Active Directory to store BitLocker recovery information?
  436. How do I join a Collaborate session in Ultra?
  437. What accessibility features does Blackboard offer?
  438. How can Zoom meetings be scheduled in a Blackboard Course?
  439. GitHub Shared Service - How Do I Add and Remove Users to a GitHub Organization? [Campus login required]
  440. Banner Workflow Student Grade Change Request
  441. ATLAS Reporting - Clusters of LAS Majors
  442. Endpoint Security, CrowdStrike, Roles [Campus login required]
  443. ISA User Access - Renewal
  444. How do I configure my Windows laptop or desktop for Wired Res-Net and DHCP?
  445. How do I backup a VM in Azure?
  446. What are Azure policies and how do I use them?
  447. What information should I include when naming Azure resources?
  448. What are some good resources for learning about Azure?
  449. How do I test the student experience using Respondus as an instructor?
  450. How do I adopt open textbooks?
  451. How do I create resource groups in Azure?
  452. What services for events does Technology Solutions provide?
  453. What are the features and benefits of Technology Solutions On-Site Support services?
  454. How to recognize phishing?
  455. How do I create a simple, secure, Web App in Azure?
  456. How do I get access to High Performance Computing for my research needs?
  457. What is HPRNet and who can access it?
  458. How can I request my own Webex host account?
  459. What are my responsibilities if I receive an Technology SolutionsELL laptop?
  460. Do I receive funds for printing each semester?
  461. Which team should you contact regarding lecture center/rooms and their corresponding facilities ?
  462. What are the Windows computer models and peripherals that are recommended by Technology Solutions On-Site Support?
  463. How do I launch my site?
  464. Who can register .org domains for UIC?
  465. How do I get started with Pinnacle V7 Department Manager?
  466. What will happen with my polls when the enterprise license for Poll Everywhere expires?
  467. How do I request software to be installed in a classroom, computer lab, or the Virtual Computer Lab?
  468. How do I reserve a computer lab?
  469. What are the requirements and costs of an MS SQL database hosted through Technology Solutions?
  470. What are the Administrative Guidelines regarding use of Technology Solutions's Data Center?
  471. What are the requirements and costs of a MySQL database hosted through Technology Solutions?
  472. How do I get an external tool integrated in Blackboard?
  473. Are MySQL databases available through Technology Solutions?
  474. What is the cost of Technology Solutions On-Site Support services?
  475. Why isn't my Echo 360 lecture capture available? When do recordings become available?
  476. When is the recharge rate for the future fiscal year developed?
  477. How long should I reserve the Lightboard Studio to record a video?
  478. How do I request a Course Template Import?
  479. How can an instructor reserve equipment for in-class use?
  480. What do I need to do before backup client installation?
  481. Is the rate the same for regional campuses?
  482. What is UIC's Research Network?
  483. Where can I store Lightboard videos and how can my students access them?
  484. Why should I use a VPN?
  485. How do I reserve audio/visual equipment and services?
  486. How early can I request lecture captures?
  487. Where and when can I receive assistance with my media conversions?
  488. How do I join a Collaborate session in Blackboard Original?
  489. Can I set up notifications for when a new echo recording is uploaded on Blackboard?
  490. Records Storage
  491. Can you remove me from old courses?
  492. TEM, Resource Page and Support
  493. How can I request to create a Non CRN course site on Blackboard?
  494. Illinois Compass 2g, Instructors, How to delete, edit, rename or adjust rosters for a space request
  495. Illinois Compass 2g, Instructors, Adding and deleting rosters from a requested space
  496. Departmental Classrooms, Advanced Transportation Research and Engineering Laboratory 116
  497. Technology Services, COVID-19 Response, Technical Resources
  498. Pinnacle, Department Manager, Application or Change Form
  499. How to Get Started with Webex Meetings for Hosts
  500. How can I connect a smart TV, Roku, Amazon Echoe, etc. to UIC Wi-Fi using the My Devices Portal?
  501. Should I set up Remote Desktop Protocol Firewall rule in Windows?
  502. Digital Signage, Accessing Remote Desktop Server
  503. What can I do if I am having trouble accessing UIC resources from outside the US?
  504. What do I do when I'm restoring files from ADSM backup and get error message ANS1410E?
  505. Can I use a Respondus with a Chromebook?
  506. What if I lose my work when taking a Blackboard Test?
  507. SANDI - rDVM Portal
  508. Endpoint Services, Munki, Accessing Your Repository
  509. Identity Management, Affiliations, Student NetIDs and Roles [Campus login required]
  510. How and when can an Instructor remove a question from a test that has already been deployed?
  511. Office 365, FAQs for UIUC Microsoft products
  512. Skype for Business, All agents in a response group ring when a calls comes in, even those in other calls
  513. Qualtrics: Creating an account in the College of ACES site license
  514. How do I restore backed-up files?
  515. How do I enable students with Chromebooks to use the beta release of Respondus Lockdown Browser?
  516. Where are the locations for short term equipment lending?
  517. How can I reserve the Lightboard Studio?
  518. Can I put equipment on reservation?
  519. How do I renew a checkout?
  520. MITS South: Canned Responses For Support For Devices From Surplus
  521. How to Edit the CFOP (acount number) on a Purchase Request in Reaction
  522. How do I ensure my Lecture Capture is recording audio?
  523. How do students see Zoom recordings in Blackboard?
  524. How do I request a UIC department branded course welcome page?
  525. Learn@Illinois Moodle - Requesting a Sandbox
  526. College of FAA: Computer Hardware Recommendations
  527. Siebel Center Hours and E-Lock Requests
  528. Email, Configuring Authenticated Email using a vendor DKIM record
  529. Safer Illinois: Quarantine and Isolation
  530. Vacation (AVSL) - Administer - change list of managers
  531. College of FAA: Changing Default .pdf View in Windows 10
  532. College of FAA: Remote Desktop - Remote Desktop to Windows Desktop
  533. College of FAA, Faculty / Staff Printing: BRC
  534. College of FAA: Faculty / Staff Printing: DURP
  535. What basic bundle services are included for regional sites?
  536. How can I find the MAC address of my Device?
  537. WebStore, Microsoft 2019 Product release
  538. WebStore, What should I do if I receive "Well, this is embarrassing...when trying to make a WebStore purchase.
  539. WebStore, Error: 0xC004F035 The software licensing service reported that the computer could not be activate with a Volume license key
  540. Webstore, Renew ESRI ArcGIS for Students License for Another Year
  541. Webstore, Registration code for ESRI products
  542. Webstore, MATLAB installer quits after configuring Microsoft Visual C++ Redistributable
  543. Simulating Vibrationally-resolved Electronic Spectra Using Gaussian
  544. Learn@Illinois Moodle - Questionnaire Activity
  545. Learn@Illinois Moodle - Blocks Help
  546. Learn@Illinois Moodle - Workshop Activity
  547. Learn@Illinois Moodle - Forum Activity
  548. Learn@Illinois Moodle - Viewing the Activity of a Dropped Student
  549. Learn@Illinois Moodle - Illinois Media Space (IMS) Resource
  550. Learn@Illinois Moodle - Adding, Configuring, and Deleting Blocks
  551. Learn@Illinois Moodle - Student - Using Illinois Media Space for Audio or Video Recording
  552. Mobius View - Accessing Reports
  553. Mobius View - Recommended Browsers
  554. Bomgar - Presentation Mode
  555. VPN, CISCO AnyConnect, Library Access Issues, Library Resources and the VPN
  556. What can I tell students who have questions about the privacy policy for Respondus Monitor?
  557. Why do I see an "external recipients" alert when sending an email to someone in the Outlook app?
  558. How do I restore deleted files from OneDrive?
  559. Learn@Illinois Moodle - Adding a Manual Gradebook Item
  560. Learn@Illinois Moodle - Using a Category Folder to Clean up the Gradebook
  561. Learn@Illinois Moodle - Excluding a Grade for a Specific Student
  562. Skype for Business, How to reset IP Phone
  563. How do I restore files that have been deleted?
  564. Why isn't my current class listed in personal capture even though I have registered for it in the past?
  565. Security, Password Scramble
  566. Learn@Illinois Moodle - Giving an Attendance Grade for Zoom Sessions
  567. Learn@Illinois Moodle - Downloading Usage Reports from Zoom
  568. How can a student take an exam on an iPad that requires Respondus Lockdown Browser?
  569. EWS Labs, Remote access to your EWS Windows home directory
  570. Active Data Storage service
  571. How do I remove a student from the Blackboard course enrollment list?
  572. iOS - Clearing Saved Passwords
  573. Learn@Illinois Moodle - Using Log Reports to See Student Activity
  574. Learn@Illinois Moodle - Making Workshop More Automatic
  575. Access EWS Linux remotely with SSH
  576. Campus Mailing Lists, Reply-to Address Errors
  577. Campus Mailing Lists, Auto-reply blocks from list
  578. How do I access university resources from off-campus?
  579. How do I uninstall Viscosity VPN?
  580. EWS Labs, General vs. Departmental
  581. Webstore, Refunds for Software Purchases
  582. PRZM - System Requirements
  583. VPN Client Download and Setup
  584. Networking, Firewall, Service Plan Details
  585. How can we properly report service or network outages?
  586. Technology Loaner Program, Student Software Resources
  587. University Bursar - How can I find out the details of the registration fees?
  588. University Bursar - Where can I get information regarding IRS Form 1099?
  589. University Bursar - When and how can I access my IRS Form 1098-T?
  590. University Bursar - How do I receive my student account refund?
  591. Troubleshoot network performance when accessing UIUC resources from China
  592. Digital Signage, Vendor Resources
  593. Digital Signage, Unable to Connect/Unable to Find Server
  594. Why can't my students access my Panopto videos?
  595. Blackboard is not reflecting my updated schedule of classes
  596. Endpoint Services, MECM, Which articles and training should I read to get started?
  597. Skype for Business, Dialing Terms of Service and NCOS Codes
  598. ICS, Approving and Releasing your Print Job
  599. Office 365, Email, Configuring the Outlook App for Android and iOS
  600. Skype for Business, Conference Call and IP Phone PIN
  601. Endpoint Services, Adobe Creative Cloud, Removing Unauthorized Versions
  602. Is there a way to have Blackboard record the student's grade with a penalty if they submit their assignment late?
  603. Webstore, Accessing after leaving the University
  604. Email, Information about Mailing Lists, Distribution Groups, Group Email accounts and Unit Aliases
  605. SFB Contact Center, Accessing Reporting
  606. Office 365, Email, Exchange, Distribution Groups, What information is needed to request a mail-enabled Exchange Distribution group
  607. Research IT, Portal FAQ
  608. Research IT, Contact information
  609. How can I provide a link to a Blackboard Collaborate recording?
  610. How can I award badges to my students?
  611. How do I adjust the notifications I receive from Blackboard?
  612. What are the costs involved related to departmental digital signage?
  613. How do I request a Request Tracker (RT) instance?
  614. Why is my Lecture Capture displaying a green screen?
  615. What are UIC's DNS Servers?
  616. University Bursar - What happens if I fail a UI-Payment Plan payment?
  617. Learn@Illinois Moodle - Choosing a Student Response Tool
  618. Learn@Illinois Moodle - Using i>clicker for Instructors
  619. Safer Illinois, Viewing your Test Results
  620. Why are there two groups as options to logging in to the VPN?
  621. Where can I learn about VoiceThread?
  622. Can I receive assistance with my media conversions?
  623. Is there a V7 Pinnacle Interface Training Video available?
  624. How do I get started with Pinnacle V7 Account Manager?
  625. How to configure Remote Desktop to use the UIUC Remote Desktop Gateway
  626. How do I locate and share Zoom cloud recordings?
  627. How do I record a Zoom session?
  628. Learn@Illinois Moodle - Changing the Correct Answer to a Quiz Question
  629. Learn@Illinois Moodle - Student - Changing or Resetting your Password
  630. Learn@Illinois Moodle - Requesting a Course Site
  631. Technology Services Printing, Job Retention
  632. Linux Command Quick Reference
  633. Digital Signage, RSS feed in "Story Style"
  634. Digital Signage. Add scrolling text from an RSS Feed
  635. Learn@Illinois Moodle - Changing Default Zoom Settings
  636. Safer Illinois, Reset or Remove my Information
  637. SFB Contact Center, Accessing Call Recordings
  638. Zoom, Instructor, Training
  639. Zoom, Resource Accounts
  640. Zoom, Instructors, Best Practices
  641. Zoom, Local Recordings
  642. Zoom, Edit share settings for cloud recordings
  643. Kaltura, Zoom Cloud Recordings
  644. Safari (Win) - Clearing Cache and Cookies
  645. Safari - How to Delete Bookmarks (Mac OS 10.10, 10.9)
  646. Safari 5 (Mac) - Clearing Cache and Cookies
  647. Safari 5.1 - 7.9 (Mac) - Clearing Cache and Cookies
  648. Netscape 7 (Win) - Clearing Cache and Cookies
  649. Opera 10.50+ (Mac) - Clearing Cache and Cookies
  650. Opera (Win) - Clearing Cache and Cookies
  651. Microsoft Excel - Column Labels Are Numbers Instead Of Letters
  652. Internet Explorer (Windows Phone) - Clearing Cache and Cookies
  653. Android (Jellybean) - Clearing Cache and Cookies
  654. Chrome (Win) - Clearing Cache and Cookies
  655. Adobe Reader (Win) - Prevent PDF Files from Opening in a Web Browser
  656. Firefox 21+ (Mac) - Clearing Cache and Cookies
  657. Firefox 4-56 (Win) - Clearing Cache and Cookies
  658. ATLAS VacSick - View and approve employee reports
  659. What can I do if I get an error saying "there are currently no available resources..." when attempting to connect to a Virtual Lab computer?
  660. Skype for Business, How to reset role-based account password
  661. Personal Computer Requirements
  662. What are the different types of submissions in Gradescope?
  663. VTH Medical Records Fax Info & Troubleshooting
  664. Endpoint Services, Munki, upgrading to Microsoft Remote Desktop v10
  665. Endpoint Services, Munki, Repository Structure
  666. Illinois Compass 2g, Digication E-Portfolio Tool
  667. Learn@Illinois Moodle - Student - Undoing Changes in OU Wiki
  668. Learn@Illinois Moodle - Adding CITL-Recorded Video Lectures to your Course
  669. Learn@Illinois Moodle - Using the Quiz Activity as a Lecture
  670. Learn@Illinois Moodle - Setting up Choice Activity
  671. Learn@Illinois Moodle - Using UI Quick Quiz Entry
  672. Learn@Illinois Moodle - Activities and Resources Help
  673. Learn@Illinois Moodle - Surveying your Students
  674. Learn@Illinois Moodle - Using i>clicker for Students
  675. ClassTech, Troubleshooting, No Internet on Resident PC
  676. Departmental Classrooms, Materials Research Laboratory 201
  677. What does Gradescope do with my data?
  678. How do I register my domain name?
  679. Azure resources in regions other than North Central
  680. U of I Box, Accepting or Rejecting Collaboration Invitations
  681. How to run a NOVA Test
  682. Vetstar Password Reset Assistance Locations
  683. Kaltura, Captioning Tools
  684. How do I poll my students in the classroom using Echo360?
  685. Does Panopto support screen readers?
  686. How do I install Echo360 Universal Capture?
  687. Is it possible to edit lecture captures in Echo360 after they are recorded?
  688. How do I use Echo360 Universal Capture?
  689. Tech Services Endpoint Services, MECM, Resolve failed 'Install Application' task sequence step
  690. Technology Enhanced Classrooms, National Soybean Research Center 149
  691. Networking, Firewall, Group Planning Worksheet IPv4
  692. VPN, CISCO AnyConnect, Linux
  693. Amazon Web Services, Requesting an Account
  694. How do I register for a webinar?
  695. Vetstar - How to find NOVA results in Vetstar
  696. Four Winds Content Manager: Connecting to Remote Desktop Server
  697. EDDIE/Web Intelligence Rich Client - Using Existing Data in Excel to Create a EDDIE/Web Intelligence Rich Client Report
  698. EWS Labs, Remote access to your EWS Linux home directory
  699. How do I set an out of office auto reply?
  700. Azure, Windows Virtual Desktop
  701. Endpoint Services, MECM, How to access MECM reports
  702. How do I request a refund for a Wepa print?
  703. How can I set restrictions on who can respond to my Qualtrics survey?
  704. How do I require UIC NetID login within a Qualtrics survey?
  705. Endpoint Services, MECM, Endpoint Protection reports and status
  706. Skype for Business, Response Group Agents Hear Beeping
  707. How do I create a Test Site?
  708. WebStore, Mathematica activation key/password combination is not valid error or activation code requested instead of password.
  709. Resumable Tests in Blackboard Learn
  710. Removing file permissions in Blackboard Learn Content System (Webdisk)
  711. How do I remove old courses from my Blackboard homepage?
  712. Endpoint Services, MECM, In-place Imaging
  713. Endpoint Services, MECM, How should I request that the service add specific software?
  714. How do I use Startel?
  715. How do I add users to my Red site?
  716. How do I request a Red Multisite?
  717. What is High-Performance Computing?
  718. What do I do if my recharge locker won’t open?
  719. How do I expire or remove an employee from the UIC Directory?
  720. How long does it take to receive a SafeAssign report?
  721. Who can submit a request to install a data jack?
  722. Why can't I reorder content using the drag-and-drop feature?
  723. Electronic Directory, How to remove departmental aliases from the Electronic Directory
  724. Shibboleth, Login page asking to release data to access some websites
  725. NetID Center, Customer steps after receiving password token
  726. 2FA, "No 2FA Enrollment Found"
  727. Identity Management, Requirements for Acceptable Passwords
  728. Shibboleth, Establishing Your Service in the I-Trust Federation
  729. Why am I receiving a Login Failed error in AnyConnect?
  730. Amazon Web Services, PHP Sessions
  731. Vetstar didn't save the record I just entered data for
  732. Requesting administrative (sudo) access on Engineering IT Linux systems
  733. Illinois Compass 2g, Request New LTI Integration
  734. Wiki, How to request a Confluence Wiki Space
  735. Human Resources, Employers looking for University Employment Verification
  736. Library, Borrowing Policy and Access to Online Resources
  737. Wiki, Is it possible to give access to single users on a given wiki page?
  738. System HR Services, How to set or reset your PIN
  739. Wiki, Requesting Guest Users
  740. Wiki, Class rosters
  741. Enterprise, How to change a student's preferred email address
  742. Wiki, Child Page Ordering
  743. System HR Services, How to refer customers to technical support or Help Desk
  744. Wiki, Add or Remove Users
  745. OneIllinois, Retired Service
  746. Wiki, How do I backup, delete, or restore my Wiki Space?
  747. System HR Services, W-2, Left the University
  748. Wiki, How do I grant someone permission to remove attachments?
  749. Service, Event Conference Video Recording
  750. Wiki, Resources for using the WIKI
  751. How do I install and use UIC VPN on Windows?
  752. Banner - Vendor Form FTMVEND - Vendor Remittance Address
  753. Learn@Illinois Moodle - Grader Report Features
  754. EWS Labs, Remote Access, Connecting to EWS Linux with FastX
  755. How do I require Respondus Monitor for student testing?
  756. Skype for Business, How to reset the PIN
  757. Vetstar - New Outside Lab Setup Request Procedures
  758. Where can I learn how to use Respondus Monitor as an instructor?
  759. Bomgar - How to Request Access
  760. SSW - How to Perform a System Restore
  761. SiteMinder Request Form
  762. How can I recover or change the password to my secondary NetID?
  763. OLAP - Connection Problems [Campus login required]
  764. SiteMinder System Overview - System Overview
  765. My exam uses Respondus LockDown and Monitor; what should I do as a student?
  766. OLAP Cube - Connectivity guidelines and BI Analytic product information
  767. Tech Services, Our Intranet Access
  768. Technology Loaner Program, Hotspot has reached data limit
  769. Endpoint Services, Technology Services offerings and cost
  770. Endpoint Security, CrowdStrike, OS Feature Manager and Reduced Functionality Mode
  771. Endpoint Services, MECM, Using MECM to remotely control an endpoint
  772. Webstore, Autodesk keeps asking for license manager
  773. Where are recharging stations located?
  774. Pinnacle, Video How to Submit Requests for Service in V7
  775. Upload Email as File Attachment
  776. WebStore, SPSS Code has activated but error reports no license found.
  777. End of Life Operating System Exception Request Procedure
  778. How can I recover a deleted item in Outlook?
  779. Legal Matters Management System LMMS - System Requirements
  780. Banner Self-Service - System Requirements
  781. Banner Administrative Forms - PEAFACT - New rank record issue
  782. GitHub Shared Service - Org Owner Instructions [Campus login required]
  783. Pinnacle, Information on Skype for Business (VoIP), Response Groups, Role-based Accounts, and Common-Area Phones
  784. RightFax, Requesting a New Group RightFax Account
  785. Dual Monitors at Home with Remote Computer
  786. Illinois Compass 2g, Student turning in a video for an Assignment
  787. What are some reasons Blackboard may be slow?
  788. How do I forward calls from my VOIP phone remotely?
  789. SCS Resources for Online Instruction
  790. Can I remove my middle name from the UIC Directory and my email 'From' name?
  791. BDM - How do you remove pop-up blocker?
  792. How do I request a Blackboard Learn course copy?
  793. Tableau - What service is provided?
  794. FormBuilder - How to Process IPay Refund
  795. EWS Labs, Resetting Gnome / Firefox settings
  796. EWS Labs, Restoring lost, deleted or corrupted files
  797. Adobe Creative Cloud - Subscription Renewal
  798. 122 Bevier Hall - Presentation Capture with CaptureSpace
  799. ACES Technology Services IT Support Contact Information
  800. Desktops and Laptops - Windows - Restart Prompt from "Your IT department"
  801. ACES Email Lists - Block Auto-replies from sending to college lists
  802. LinkedIn Learning Software Tutorials
  803. Zoom - Info for Instructors and Students
  804. Accessing your network (share) drives when off campus/working from home
  805. 122 Bevier Hall - How to control front-facing Vaddio webcam
  806. Desktops and Laptops - Windows - Remote Desktop - Power Settings
  807. U of I Box - Sharing files - custom links, non-UofI people, restrictions, etc.
  808. Mobius View - Overview
  809. Virtual Machine Hosting Service
  810. Oracle - How do you change your Oracle database password?
  811. Tableau - How do I request access or changes to existing project service?
  812. Webstore, Retiree Access
  813. Webstore, Credit Card Refund Processing time
  814. Webstore, Refund Policy
  815. Webstore, Order shipment not received
  816. Webstore, Eligibility requirements for Purchases
  817. Webstore, Renewing annual Mathematica license
  818. Which classrooms are enabled for lecture capture?
  819. Webstore, SAS software is going to expire
  820. Webstore, Requests for older versions of software
  821. Webstore, Matlab error "The maximum number of users for Toolbox has be reached"
  822. Webstore, Requesting a replacement for a damaged shipment
  823. Webstore, Release timeline for new versions of software
  824. Banner - Finance - How do I request access to the Application and Assessment System?
  825. Banner - Page FGITRND Error
  826. Banner - Form (FOIDOCH/FPIREQN) How do I find the status of a requistion?
  827. Banner - Requisition - Commodity Problem
  828. Bomgar – How to Start a Remote Session and elevate privileges with Bomgar Representative Console
  829. Webstore, LabVIEW about to expire despite applying the new license file
  830. Webstore, Retiree eligibility for the Microsoft Campus Agreement
  831. Webstore, Changes to the Autodesk software license
  832. Webstore, Adobe Acrobat Installation Errors
  833. Webstore, FAST3, Training Policies
  834. Webstore, ESRI ArcGIS software license is in need of a repair operation
  835. Webstore, Difference between SAS Teaching & Research and the Internal Administrative licenses
  836. Webstore, ANSYS Research license error
  837. Webstore, Are SAS Power and Sample Size Application included in the SAS Teaching and Research version?
  838. Tech Services Endpoint Services, MECM Certificate Audit and Reporting
  839. What are the benefits of using OERs?
  840. KnowledgeBase - Measuring KB usage with Google Analytics
  841. Banner Administrative Pages - What are the system requirements?
  842. Banner - PEAR - Documentation/Job Aids on Protected Email Attachment Repository
  843. Whats Up - Whatsup - Red Indicator On
  844. Personnel Register Manager System - PRMS - Access/Password/Screen Access
  845. Local Administrative Rights Super User (SU) Access
  846. AV Tools Check - Resident PC
  847. Four Winds Content Manager: Adding Content to Signs
  848. Banner - Is there FAQ's regarding Banner?
  849. KnowledgeBase - What are the different System Offices roles and responsibilities?
  850. Networking, Remote Desktop Gateway Service, Configuring Windows To Allow Remote Connections
  851. SSW - How to Schedule a Classroom/Conference Room
  852. ICS, Housing Printing, Use Printer from my residence hall room
  853. Technology Services Printing, Print Refunds, Billing
  854. SSW - How to Use Remote Desktop
  855. Learn@Illinois Moodle - Scheduling a New Meeting in Zoom
  856. Printer/copier service and repairs
  857. Client Services Support, AITS VPN, Troubleshooting
  858. Web Hosting, RSO Ownership Transfer Procedure
  859. How do I request an iClicker Instructor Base?
  860. Mobius View (Firefox) - Downloading Reports
  861. Mobius View - Login Instructions
  862. Mobius View (Chrome) - Downloading Reports
  863. Mobius View - Searching Folders and Reports
  864. VPN required apps
  865. Working from Home
  866. Client Services Support, Zoom, QuickStart
  867. Illinois Compass 2g, Use Respondus to Retrieve Test Questions
  868. Echo360 Recording a Lecture
  869. Campus Mailing Lists, Visibility of list membership
  870. Networking, Remote Access, Turning your mobile phone into a wireless hotspot for your computer
  871. Campus Mailing Lists, RSO Ownership Transfer Procedure
  872. Campus Mailing Lists, Change the reply options
  873. Email, Spam Control, Digest, Forbidden Error when attempting to modify options
  874. Can I use Webex Meetings for telehealth?
  875. How long is Echo360 data retained in UIC?
  876. Ophthalmology Vet-Eyes Mailbox Email Access
  877. Remote to your work computer from home
  878. Technology Enhanced Classrooms, Materials Research Laboratory Room List
  879. ClassTech, Troubleshooting, Desktop Icons
  880. Banner - Payroll - Time Entry - PHATIME - Slow response time
  881. Can I use the UIC VPN through a Remote Desktop session?
  882. Wiki, Guest User Password Reset
  883. Skype for Business, Windows Client Installation
  884. System HR Services, How to change your office address and phone number
  885. Office 365, Email, Exchange, OWA, Outlook, Recover Deleted Items
  886. Networking, Illinois Research Network information for IT pros
  887. Networking, Remote Desktop Gateway Service
  888. Security Camera Notification Requirements
  889. Networking, Illinois Research Network information for departmental researchers
  890. RightFax, FAQ
  891. Networking, Firewall, How to request movement in firewall group
  892. Networking, Firewall, Mostly Closed + Remote Administration + UI Group Details
  893. Security, Freedom of Information Act, FOIA
  894. Illinois Compass 2g, Temporary Scope Error on Session Timeout
  895. Illinois Compass 2g, Copy tests from one course to another
  896. Illinois Compass 2g, Course Links
  897. Illinois Compass 2g, General course policy questions
  898. Illinois Compass 2g, Dropped student still has access to class (for faculty)
  899. Illinois Compass 2g, Creating Blogs
  900. Kaltura, 360-degree video
  901. Illinois Compass 2g, Copying course content after an Illinois Compass space has already been built
  902. Kaltura, Replacing media source
  903. Illinois Compass 2g, Requesting and viewing research or collaboration sites
  904. Lecture Capture, Manual recorders
  905. Illinois Compass 2g, How Students Review Test Questions and Feedback
  906. Illinois Compass 2g, Instructors, Assessments, How to edit a comment on an assessment that has already been returned to the student
  907. Illinois Compass 2g, Instructors, Rename or Change Course Title
  908. Illinois Compass 2g, Instructors, Delete a Requested Space
  909. Campus Mailing Lists, Request a new list
  910. Endpoint Backup, CrashPlan, How do I change email alerts
  911. Active Directory, Where do I send OU requests?
  912. Active Directory, MemberOf Access
  913. Skype for Business, Minimum Client Versions Required
  914. Networking, Illinois Research Network
  915. SFB Contact Center, Account Deactivation Requests for Agents or Supervisors
  916. Illinois Compass 2g, How Instructors review feedback given to students
  917. Illinois Compass 2g, Name change not reflected in Illinois Compass 2g
  918. Illinois Compass 2g, Space Request tool asking for course rubric
  919. Wiki, How to add Active Directory group permissions
  920. Email, Undeliverable recipient when sending email error
  921. Campus Mailing Lists, Web and email Reference Docs
  922. Kaltura, Using Playlists
  923. Security, SSH connections and restrictions
  924. Networking, Firewall, Mostly Closed + Remote Administration Group Details
  925. Campus Mailing Lists, Change how I receive email from a list
  926. Endpoint Services, Munki, Software Testing and Release Policy
  927. U of I Box, Information and Requesting Shared Team Folders
  928. Password, Housing, Space Reservation System
  929. U of I Box, Eligibility for U of I Box Accounts
  930. New to Campus, Recommended Computer Configurations
  931. Skype for Business, Make and receive a video call
  932. Technology Enhanced Classrooms, National Soybean Research Center Room List
  933. Skype for Business, Troubleshooting for Response Groups
  934. Office 365, Email, Exchange, Outlook, Synchronization Log Messages
  935. Office 365, Email, Exchange, Global Address List, Remove / Hide address from the GAL
  936. F&S - myFS Portal documentation
  937. Kaltura, Record a Quick Video with Kaltura Personal Capture
  938. Campus Mailing Lists, Subscribe to or unsubscribe from a mail list
  939. Cellular, Reset your Verizon MyBusiness portal password
  940. Active Directory, Account Locked after password reset
  941. Client Services Support, Remote Work IT Guidelines
  942. Security, Reporting Lost or Stolen Electronic Devices
  943. Networking, RSO, Registered Student Organization requests for network support
  944. Set up an Out of Office reply via Outlook 365
  945. Office 365, Email, Exchange, Calendar, Outlook, Missing Meeting, Appointment Requests
  946. Email, Exchange, Mobile Device Remote Wipe and Admin Access
  947. How do I optimize Azure cost recommendations?
  948. How do I restore a VM in Azure?
  949. Office 365, Email, Exchange, Email address not registered or more than one person has the same email address
  950. Office 365, Email, Exchange, How to redirect or forward Exchange email to a different email account using an Outlook desktop client
  951. How to configure Windows to use automatic DHCP settings
  952. How do I unlock or change the password on my Active Directory account?
  953. Options for delaying updates and reboots on Windows devices managed by Engineering IT
  954. How do I forward/redirect my university email to another account?
  955. How do I get my lecture recorded?
  956. How do I record myself on video in Panopto?
  957. Office 365, Email, Exchange, Outlook, Cannot connect to the Exchange server / not receiving new emails
  958. Office 365, Email, Exchange, How to setup an auto-reply message or out of office message
  959. Chrome (Mac) - Clearing Saved Passwords and Form Data
  960. Chrome (Mac) - Clearing Cache and Cookies
  961. Google Cloud Platform, How to Request a Subscription
  962. U of I Box, Can't receive confirmation email
  963. Email, Google Apps @ Illinois, Resolving Conflicting Accounts
  964. Google Apps @ Illinois, Restoring Deleted Files and Email
  965. KnowledgeBase - UW roles and responsibilities
  966. What is HIPAA?
  967. Help Desk, Hola VPN, How to Remove Wi-Fi Security Blocks
  968. Help Desk, CITL Process for Non-Degree Student Registration
  969. Campus Monitoring, How to schedule downtime in Nagios (revised) [Campus login required]
  970. Firewall +UI
  971. Office 365, Email, Exchange, Forwarding Email Messages as an Attachment
  972. Office 365, Email, Exchange, Understanding Room and Equipment (Resource) Mailboxes in Exchange
  973. Tableau - How to publish a view, workbook or dashboard with last refreshed date and time
  974. UgradRecs: Access Request Form (download)
  975. GradRecs: User Request Form (download)
  976. Tableau - What is a Tableau Data Extract (TDE)?
  977. Office 365, Blank Recent Documents in Word
  978. KnowledgeBase - Expired or abandoned documents
  979. uAchieve - DARWIN - DARS - Results not displaying on screen
  980. Skype for Business, Changing a recorded greeting on a response group
  981. Tableau - Reasons to embed Tableau dashboards in websites
  982. ATLAS Scheduler - Make a New Request
  983. ATLAS Scheduler - Copy a Request to a New Term
  984. ATLAS Scheduler - Print Classroom Schedule
  985. Enterprise Data Warehouse (EDW) - Password reset error
  986. Office 365, Email, Exchange, Clearing Outlook on Windows auto-complete cache
  987. KB User's Guide - Documents Tab - How to Create a Document
  988. EDDIE/Web Intelligence Rich Client - Report Download - Excel - Import - Export
  989. Tableau Server - Embed a View into Your Website Using Guest Account
  990. Banner - Requisition - Disapproved/change
  991. Records Storage Options - Departmental Records Storage
  992. Records and Information Management FAQs
  993. Enterprise Self Service, Ordering Transcripts
  994. Skype for Business, Exchange, and AD Accounts for Extra Help
  995. NetID Center
  996. Skype for Business, How to forward calls, redirect calls, and use simultaneous ring
  997. Scanning Records - Quality Assurance
  998. Web Intelligence - Tutorials
  999. EDDIE/Web Intelligence rich client - Getting access to Help Desk data for reporting purposes
  1000. ATLAS Time Card - How To Get A Totals Report (and export to Excel)
  1001. Networking, DNS Basics
  1002. Office 365, Email, Exchange, Mobile Permissions, ActiveSync
  1003. How do I recover a deleted Unity voicemail email message?
  1004. Banner Administrative Pages - Error: 'No more data to read from socket'
  1005. Learn@Illinois Moodle - Adding and Removing a Course Dashboard Image
  1006. Event Attendance - How to Run Reports on an Event (For Students)
  1007. Security, Encryption, Standards
  1008. Firefox (Win) - Clearing Saved Passwords and Form Data
  1009. Web Browsers - Clearing Saved Passwords and Form Data
  1010. Firefox 3.5+ (Mac) - Clearing Saved Passwords and Form Data
  1011. Internet Explorer 8 (Win) - Clearing Saved Passwords and Form Data
  1012. Safari (Mac) - Clearing Saved Passwords and Form Data
  1013. Internet Explorer 9 & 10 (Win) - Clearing Saved Passwords and Form Data
  1014. Android (Jellybean) - Clearing Saved Passwords and Form Data
  1015. Opera (Win) - Clearing Saved Passwords and Form Data
  1016. Chrome (Win) - Clearing Saved Passwords and Form Data
  1017. Safari (Win) - Clearing Saved Passwords and Form Data
  1018. UI New Hire - Login and password assistance
  1019. Kaltura, Recording webcam video with Express Capture
  1020. What is the IT or REACH contact information of each UIC college and/or department?
  1021. How do I configure my Jabber account for multiple devices?
  1022. cPanel, Backup and restore of your website
  1023. ClassTech, Software Request
  1024. Social Media Analytics, Requesting Access
  1025. Linux/Unix learning resources
  1026. Safari 8.0 - 10.0 (Mac) - Clearing Cache and Cookies
  1027. How do I configure conditional responses in FormMail?
  1028. How do I reformat input in FormMail?
  1029. How do I redirect URLs in FormMail?
  1030. Skype for Business, Response Group and Active Directory Group Membership Updates
  1031. Skype for Business, How to Manage Calls as a Delegate
  1032. Banner - Incorrect Email Address or Phone Number on Banner Requisition - FOMPROF
  1033. Azure, How to Request a Subscription
  1034. SPAM Control and Reporting
  1035. Networking, DNS, request domain name
  1036. Business Objects - Sending Web Intelligence Rich Client Report Through Email
  1037. Skype for Business, Make and receive calls
  1038. 2-Factor Authentication (2FA) - Enrolling while off campus
  1039. K2 for SharePoint - Removing K2 Artifacts from a SharePoint List
  1040. Internet Explorer 7 (Win) - Clearing Cache and Cookies
  1041. Cornerstone Remote Gateway Access (RDPG)
  1042. Networking, Lens API Quick Start Guide
  1043. How to Copy and Paste a FormBuilder Form
  1044. FAIR: I need to report academic misconduct but my XXX100 course is not listed. What should I do?
  1045. FAIR: How do a add or subtract users?
  1046. EDDIE/Web Intelligence Rich Client - References
  1047. EDDIE/Web Intelligence Rich Client - Formatting Multiple Report Elements
  1048. EDDIE - Recycle Bin
  1049. Web Intelligence - Reading Verses Design Modes
  1050. Illinois Compass 2g, Request a Space for a Registrar-Affiliated Course (Detailed)
  1051. Self-Supporting Funds - Resources
  1052. Web Intelligence - Refresh a Document
  1053. EDDIE - Running Standard and Solution Library Reports
  1054. EDDIE - Scheduling Reports
  1055. EDDIE/Web Intelligence Rich Client - Download Reports From EDDIE to Web Intelligence Rich Client
  1056. Web Intelligence - Reporting Basics Documentation
  1057. Illinois Compass 2g, Request a Space for a Registrar-Affiliated Course (Detailed)
  1058. Password Registrar, What is a password registrar?
  1059. Bomgar – How to Start a Remote Session with Bomgar Web Rep Console
  1060. cPanel, Getting access and setting permissions
  1061. EDDIE - UR_FIGL_College_MultiFund_Management_Report - Information
  1062. Adding Room Calendars to your Outlook
  1063. Firefox 3.5 (Win) - Clearing Cache and Cookies
  1064. HP webOS 2.x - Clearing Cache and Cookies
  1065. Internet Explorer 6 (Win) - Clearing Cache and Cookies
  1066. Firefox 3.5 - 20 (Mac) - Clearing Cache and Cookies
  1067. Internet Explorer 8 (Win) - Clearing Cache and Cookies
  1068. Internet Explorer 9, 10 and 11 (Win) - Clearing Cache and Cookies
  1069. Firefox 57+ (Win) - Clearing Cache and Cookies
  1070. Illinois Compass 2g, Submission Receipts for Assignments
  1071. HireTouch - System Requirements
  1072. Illinois Contract System - iCS - System Requirements
  1073. Wiki, What are the content retention guidelines for Wiki spaces?
  1074. cPanel, How to restrict access to your website to campus IP spaces
  1075. cPanel, What security considerations are my responsibility as a cPanel website owner?
  1076. cPanel, Using Active Directory to control who receives editing permissions for your website and applications
  1077. Virtual Hosting, Veeam Backup Self-Service Portal
  1078. Virtual Hosting, Veeam Backup Additional Information
  1079. Subversion - Version Control Software Overview
  1080. Remove T-Card Transaction
  1081. Media, Live event recording and streaming
  1082. ATLAS FormBuilder - Compiling data using aggregate Form Views
  1083. ADW - Special - Disable refresh on specific day [Campus login required]
  1084. Amazon Web Services, Recursive DNS Guide for Illinois
  1085. ATLAS FormBuilder - How to Access Form Responses
  1086. EDDIE/Web Intelligence Rich Client - No Data to Retrieve in Main Month_End_Data
  1087. EDDIE/Web Intelligence Rich Client - Access - University Documents/Standard Reports/Canned Reports
  1088. Kaltura, Shared Repositories
  1089. Banner 9 - Filtering Data
  1090. EDDIE/Web Intelligence Rich Client - Repeating Table Headers at the Top of Each Page
  1091. Illinois Campus Cluster access for ACES Researchers
  1092. ATLAS FormBuilder - How to Cancel a Registration
  1093. ATLAS FormBuilder - Download Form Response Data as Spreadsheet or Text Document
  1094. ATLAS FormBuilder - Export form response data as PDF
  1095. EDDIE/Web Intelligence Rich Client - PDF Report Error
  1096. EDDIE/Web Intelligence Rich Client - Error When Running a Report from EDDIE Inbox
  1097. EDDIE/Web Intelligence Rich Client - Adding a New Object to a Table
  1098. Web Intelligence Rich Client - File Exists but is Invalid Error While Opening a Report
  1099. EDDIE - Reports - Inventory or Fixed Assets
  1100. EDDIE - Saving Standard Reports to your Favorites Folder in EDDIE
  1101. EDDIE - Reports - Finance Reports - Job Aids
  1102. Web Intelligence - Unable to Refresh a Document Error - Status Shows "Disconnected"
  1103. Web Intelligence - Formatting Reports to Export to Excel
  1104. Skype for Business, Make and Receive a Video Call
  1105. Skype for Business, Joining a meeting
  1106. Skype for Business, Control access to your presence information in Skype for Business
  1107. Skype for Business, Recording Calls from an Off-Campus Number
  1108. VPN, Off-Campus Customers
  1109. ATLAS FormBuilder - How to Edit Form Response Answers
  1110. ATLAS FormBuilder - How to Delete a Form Response
  1111. Active Directory, How to create an AD Account In Department OU
  1112. Skype for Business Delegate Add and removal
  1113. Application or Page not Displaying Correctly in Browser
  1114. Vacation: One of our approvers mistakenly "denied" a vacation request instead of "approving" the request. How can I fix this?
  1115. ATLAS FormBuilder - Removing Period Restrictions for Selected Users
  1116. Vacation: Are we able to unlock a record?
  1117. Vacation: Do I use the Submit “Checked” to BANNER box? I don’t remember seeing the box last year.
  1118. ATLAS FormBuilder - Deleting Phase Permissions
  1119. Gradrecs: User Request Form
  1120. Vacation: Common Banner Reporting Errors
  1121. TimeTracker: Which card reader should I use?
  1122. Storeroom: Is it possible (add/remove/modify) CFOPs outside of the storeroom application?
  1123. Storeroom: How do I use the reorder report?
  1124. Submit Review: Which DocTypes are transferred from HireTouch?
  1125. Submit Review: How do I add the ability to "Make An Offer" to an applicant in the Review system?
  1126. LoanTracker: Which card reader do I use?
  1127. iPay: How do I change the email address of the person who receives notification of new orders?
  1128. iPay: How do I generate a store refund?
  1129. Excal: How do I remove a calendar from Excal?
  1130. Attendance: Which card reader should I use?
  1131. SMD: Why are the "recvd" and "ack" words grey or green?
  1132. Gradrecs: How do I view/update the Area Chair list for my units Research Areas?
  1133. Gradapps: Can I request to mass update the status of applications to complete?
  1134. Xfinity on Campus, Where to find support
  1135. FormBuilder - Manage Form Responses - How to Run a Report
  1136. ECHO 360 - Responding to Activities During Class
  1137. ECHO 360 - Register Your Account and Log In
  1138. ECHO 360 - Viewing and Responding to Student Questions
  1139. ECHO 360 - Reviewing your Study Guide
  1140. ECHO 360 - Reviewing a Past Class
  1141. ECHO 360 - Responding to Questions About Classroom Content
  1142. Active Directory, U of I Resources in AWS
  1143. Networking, IT Pros, Request a Network
  1144. SFB Contact Center, Requirements for Agents and Supervisors
  1145. Banner - FABweb - Finance - Password Reset/Website
  1146. ATLAS FormBuilder - Maximum registrants for period and waitlist features
  1147. ATLAS FormBuilder - How to Make a Copy of a Form
  1148. ATLAS Reporting - Glossary for Math Course Sequence Performance and Student Outcome Dashboards
  1149. Illinois Compass 2g, Requesting Guest Access
  1150. Mozilla Firefox (Windows and Macintosh) - Support for Applications that Require Java
  1151. Bomgar – How to Download and Login to Bomgar Representative Console
  1152. Illinois Compass 2g, Bulk delete columns
  1153. Networking, Contacts Database, How do I add remove or change info in CDB?
  1154. ATLAS FormBuilder - Lifecycle - Trigger Conditions Explained
  1155. Active Directory, Unable to login to webpage requiring AD account
  1156. Upside Contract - System Requirements
  1157. Tracker Electronic I-9 - System Requirements
  1158. Service Desk Manager - SDM - System Requirements
  1159. Banner Self-Service - Error: There is no person record setup for your UIN
  1160. ATLAS FormBuilder - How to Send Out Timed/Automated Emails
  1161. ATLAS FormBuilder - How to Create Drop-down Questions
  1162. Travel and Expense Management System - CFOPAL - Add/Remove
  1163. VPN, CISCO AnyConnect, Error message "The feature you are trying to use is on a network resource that is unavailable"
  1164. HR2 Account - How to Obtain and Manage HR2 Accounts
  1165. Time Sheet - Issues
  1166. EDDIE (Internet Explorer Only) - Turn Off Non-Secure Items Message
  1167. EDDIE - Reports - VDR Solution
  1168. MDVC Skype & Yealink Phone Quick Reference Sheet
  1169. Audio Visual Equipment Loan
  1170. my.ACES - Add Job Description Application
  1171. Local Computer Repair Services
  1172. Laptop Loan Program
  1173. Illinois Compass, Restored course limitations
  1174. Illinois Contract System - Adobe Access Error
  1175. Skype for Business, Business recording, save, and publish
  1176. Banner Workflow - (UIS) Mainflow NonDegree and Certificate Initial Program Reviewer Instructions
  1177. Banner Workflow - (UIS) Mainflow Online and Graduate Initial Program Reviewer Instructions
  1178. Cloud Dashboard, Support Resources
  1179. Oracle - Site License Overview
  1180. Skype for Business, How to Make a Call on Behalf of a Response Group
  1181. Illinois Compass 2g, Download Test or Quiz results in Grade Center
  1182. Illinois Compass 2g, Space Types
  1183. Illinois Compass 2g, Instructors, Assessments, How to preview a quiz without releasing to students
  1184. ATLAS Reporting - DMI’s Campus Profile Glossary Used in SLCL Study
  1185. ATLAS Directory - Upload Photo / CV
  1186. Illinois Compass 2g, Show Test Results and Feedback to Students
  1187. Illinois Compass 2g, Assessing Student Work
  1188. Illinois Compass 2g, Who has permission to enroll students or add instructors to course spaces?
  1189. Enterprise Mode (Windows) - Configure IE 11 to Run Websites that Require Certain Compatibility Mode Settings
  1190. Resources for Illinois Media Space
  1191. Resources for GIS
  1192. Illinois Compass 2g, Use Respondus to Print an Online Test
  1193. Research Data: Understanding and choosing data repositories
  1194. ATLAS Reporting - Glossary for First-Year Retention Study of LAS New Freshmen
  1195. FormBuilder - PDF Report - directly attach file
  1196. Networking, Iris Scenarios: Port Security - Restricting Port Access to Specific MAC Addresses
  1197. Networking, Lens API, RESTful LENS API Object Types
  1198. FormBuilder - How to Reconcile Check Payments
  1199. FormBuilder - Manage Form Responses - How to Create/Edit Report
  1200. ATLAS Exam Attendance - Student checkout and bathroom breaks