1. Technology Services Wi-Fi Help Portal Page - Start Here
  2. Technology Services Printing, Overview
  3. Networking, Enabling Remote Desktop and using the Remote Desktop Gateway
  4. Active Directory, Group Policy, not working after MS16-072 applied
  5. Skype for Business, General Information
  6. College of FAA: Windows - Adding a Networked printer
  7. Clearing Browser Cache and Cookies
  8. Endpoint Security, CrowdStrike, What is CrowdStrike?
  9. Endpoint Services, WSUS, What is Windows Server Update Services?
  10. Windows 8 and 10- Finding the IP Number and MAC Address of a Network Card
  11. Endpoint Services, What is MECM?
  12. Skype for Business, Call controls do not appear in call window
  13. VPN, CISCO AnyConnect, Installation Instructions for Windows 7, 8, 10
  14. Office 365, Email, Exchange, Understanding Room and Equipment (Resource) Mailboxes in Exchange
  15. Windows 10 Audio Troubleshooting Guide
  16. Skype for Business, Start an impromptu Skype for Business Meeting
  17. Siebel Center Printers, Copiers, Scanners, Plotters (Poster printer)
  18. MacOSx - Remote Connecting to a Windows Computer
  19. Skype for Business, Change your picture
  20. How to configure Windows to use automatic DHCP settings
  21. KB User's Guide - Documents Tab - How to Create a Document
  22. EWS Labs, Remote access to your EWS Windows home directory
  23. Windows - Checking for Windows Updates
  24. SCS Computing Maintenance Windows
  25. How do I connect to a network drive or file share?
  26. Disable IPv6 on a Windows 10 Computer
  27. How to find the computer name on Windows computers
  28. Endpoint Services, Maintenance and Backup Windows
  29. Microsoft-365, Configure Outlook 2016 for Windows
  30. Networking, Windows, Locating the Active Directory Computer Name
  31. Skype for Business, Minimum Client Versions Required
  32. Active Directory, How to tell if your computer is joined to an Active Directory
  33. Application Manager (AppWorx) - How do I install the client for Windows? [Campus login required]
  34. VPN, CISCO AnyConnect, Uninstalling Previous VPN Clients
  35. Windows - Enabling Dark Mode
  36. ACF: Remote Desktop Service - Connecting with Windows
  37. EWS Labs, Transferring files between Linux and Windows home directories
  38. Client Services Support, Windows Updates through MECM
  39. Desktops and Laptops - Windows - Restart Prompt from "Your IT department"
  40. Skype for Business, Windows Client Installation
  41. U of I Box, Script errors installing desktop clients in Windows
  42. Client Services Support, AITS VPN Connection (Windows)
  43. How to add an Engineering printer on Windows
  44. Firefox (Win) - Changing the Default E-mail Program
  45. How to enable Remote Desktop in Windows
  46. Desktops and Laptops - Windows - Re-activating Windows at Home
  47. VPN, CISCO AnyConnect, Default server is incorrect in dropdown menu, Windows, Mac
  48. Office 365, Email, Exchange, Recovering Deleted Items in Exchange
  49. 2FA - "Page can't be displayed" in Internet Explorer [Campus login required]
  50. Office 365, Email, Exchange, Configure Outlook for Windows
  51. Learn@Illinois Moodle - Using i>clicker for Instructors
  52. Technology Services Printing, User Credits and Alternate Billing
  53. Windows XP - Finding the IP Number and MAC Address of a Network Card
  54. Windows (Vista & 7) - Finding the IP Number and MAC Address of a Network Card
  55. Windows (Vista, 7, 8, &10) - Determining 32-bit or 64-bit Versions
  56. Web Browsers - Clearing the Java Cache
  57. SSL Certificates, Tips for Microsoft IIS Users
  58. Endpoint Services, MECM, Out-of-Box Imaging
  59. Desktops and Laptops - Windows - Remote Desktop - Power Settings
  60. Networking, Remote Desktop Gateway Service, Configuring Windows To Allow Remote Connections
  61. Outlook (Windows) - How to Add Additional Mailboxes
  62. Office 365, Email, Exchange, Clearing Outlook on Windows auto-complete cache
  63. Skype for Business, Transfer call to a colleague's voicemail
  64. Shibboleth, Setting up a Service Provider
  65. VPN, Frequently Asked Questions
  66. Security, Software, Anti-Virus, Home Solutions
  67. Office 365, Outlook for Windows, Add shared mailbox
  68. Webstore, Microsoft software activation on computers not connected to the UI network
  69. Webstore, Retiree Access
  70. Office 365, Outlook for Windows & Mac, Open Shared Calendar
  71. SSL Key - Outdated
  72. Enterprise Mode (Windows) - Configure IE 11 to Run Websites that Require Certain Compatibility Mode Settings
  73. WebStore, Extended Security Updates ESU Windows 7 and Windows Server 2008R2
  74. Azure, Windows Virtual Desktop
  75. Map Network Drive (Windows)
  76. Endpoint Services, MECM, Identify Windows Endpoints by Operating System
  77. Endpoint Services, WSUS, Configuring WSUS Clients
  78. Windows - Default Apps
  79. Windows Laptop & 2-in-1 Configuration and Pricing
  80. Software Center - General
  81. Skype for Business, Removing stored password with Windows Credential Manager
  82. Enterprise Mode (Windows) - DIY Configuration of IE 11 to Run In Enterprise Mode
  83. Skype for Business, Using it on Windows
  84. PaperCut - Using the Xerox Copiers in CLSL A114, CLSL 131, and RAL 15
  85. Endpoint Services, MECM, How do I maintain my own boot image?
  86. U of I Box, Box Sync on Windows Server
  87. Illinois Compass 2g, Mobile
  88. WebStore, Error Activating Windows 10 when using Parallels on Mac
  89. BitLocker, How to recover BitLocker key using Active Directory Users and Computers
  90. Endpoint Services, MECM, Group Policy interaction in MECM
  91. Windows Desktop Configuration and Pricing
  92. Passwords, Credential Manager and Keychain Editing
  93. Endpoint Security, CrowdStrike, Getting Started with CrowdStrike
  94. Endpoint Security, Windows Updates, Security Best Practices [Campus login required]
  95. Chrome (Win) - Using the Popup Blocker
  96. Siebel Center Printing on Back of Cover Page Error
  97. WebStore, Error: 0xC004F035 The software licensing service reported that the computer could not be activate with a Volume license key
  98. Webstore, New versions of Microsoft Software available under the Microsoft Campus Agreement
  99. Webstore, Invalid Volume License Key
  100. WebStore, Right click on a Windows Surface
  101. EWS Labs, Using Android Studio in the EWS Windows Labs
  102. Endpoint Services, MECM, Which articles and training should I read to get started?
  103. Endpoint Services, MECM, Configure MECM Endpoint Protection
  104. Endpoint Services, WSUS, Configuring Downstream WSUS Servers
  105. Skype for Business, Mobile Devices
  106. Client Services Support, Office 365 Installation (Windows)
  107. Safari (Win) - Using the Popup Blocker
  108. Opera 10 (Win) - Using the Popup Blocker
  109. Internet Explorer (Windows Phone) - Clearing Cache and Cookies
  110. Internet Explorer - Using the Popup Blocker
  111. Edge (Win) - Clearing Cache and Cookies
  112. Firefox (Win) - Using the Popup Blocker
  113. WebStore, Microsoft Campus Agreement (CA) Enrollment
  114. EWS Labs, Remote access to your EWS Linux home directory
  115. Endpoint Services, MECM, Windows 7 to Windows 10 upgrade strategy for MECM endpoints [Campus login required]
  116. Endpoint Services, MECM, Endpoint Protection reports and status
  117. Endpoint Services, MECM, Create a self-service, interactive software deployment
  118. Endpoint Services, MECM, Which operating system images are maintained in MECM?
  119. Endpoint Services, MECM, Whom do I contact to get more help with MECM?
  120. Endpoint Services, MECM, BitLocker Full Disk Encryption, Setting up on Windows
  121. Endpoint Services, MECM, In-place Imaging
  122. Endpoint Services, MECM, Provisioning for your unit or college
  123. Endpoint Services, MECM, How should I request that the service add specific software?
  124. Endpoint Services, MECM, Content Distribution Best Practices
  125. Endpoint Services, MECM, Is there an MECM community mailing list to ask questions?
  126. Endpoint Services, MECM, Should my unit's distribution point be virtual or physical? And where should a distribution point be set up?
  127. Shibboleth, Windows IIS Server specific configuration instructions
  128. Campus Monitoring, Monitoring a Windows server [Campus login required]
  129. VPN, CISCO AnyConnect VPN introduction
  130. Webstore, Choosing an operating system when purchasing a computer for your department
  131. RightFax - Fax Services
  132. Windows and Mac OS X Supported Operating System Versions
  133. VPN, Virtual Private Networking (VPN) for Mobile
  134. Webstore, Microsoft software for Faculty and Staff
  135. Webstore, Full Version of Windows
  136. Webstore, Microsoft Azure Dev Tools for Teaching (formerly, Imagine or DreamSpark) offers from WebStore
  137. Webstore, Purchase free or discounted software
  138. Webstore, Purchase of personal use software with a CFOP or Banner Account
  139. Webstore, Release timeline for new versions of software
  140. Webstore, Windows for Mac
  141. Webstore, Microsoft Desktop Package for IT Pros
  142. Webstore, Who is covered under the Microsoft Campus Agreement
  143. Webstore, Installing Windows Upgrade and Office on Lab Machines
  144. Webstore, Microsoft Volume License Office / Windows not genuine and has expired message
  145. Webstore, Windows from the Campus Agreement error 0x8007232B
  146. Webstore, Verifying 32-bit or a 64-bit version of Windows
  147. Webstore, Error Activating Windows from the Campus Agreement
  148. Webstore, Graduate and Professional Student Eligibility
  149. Disable IPv6 on a Windows 7 Computer
  150. How to install new software to your Windows computer
  151. Networking, Remote Desktop Gateway Service
  152. Networking, The Campus Network Time Protocol Server
  153. Skype for Business, Client Feature Comparison
  154. RightFax, FAQ
  155. New to Campus, Recommended Computer Configurations
  156. Options for upgrading end-of-life Windows 7 computers
  157. Options for delaying updates and reboots on Windows devices managed by Engineering IT
  158. Office 365, Email, Exchange, Windows, How to grant someone permission to send messages on your behalf
  159. EDDIE/Web Intelligence Rich Client - (Windows 10) - Error When Launching Webi for the First Time Through EDDIE
  160. Application or Page not Displaying Correctly in Browser
  161. Mozilla Firefox (Windows and Macintosh) - Support for Applications that Require Java
  162. VPN, Cisco AnyConnect, Upgrading To New Versions For Windows, Mac and Linux (64bit)