1. Technology Services Wi-Fi Help Portal Page - Start Here
  2. Clearing Browser Cache and Cookies
  3. Skype for Business, General Information
  4. Remote Desktop, Enabling and using the Remote Desktop Gateway
  5. Technology Services Printing, Overview
  6. Active Directory, Group Policy, not working after MS16-072 applied
  7. College of FAA: Windows - Adding a Networked printer
  8. Endpoint Services, What is MECM?
  9. Microsoft 365, How do I undo the allow my organization to manage my account?
  10. Endpoint Security, CrowdStrike, What is CrowdStrike?
  11. Endpoint Services, WSUS, What is Windows Server Update Services?
  12. Windows 8 and 10- Finding the IP Number and MAC Address of a Network Card
  13. Skype for Business, Call controls do not appear in call window
  14. VPN, CISCO AnyConnect, Installation Instructions for Windows 7, 8, 10
  15. Office 365, Email, Exchange, Understanding Room and Equipment (Resource) Mailboxes in Exchange
  16. Skype for Business, Start an impromptu Skype for Business Meeting
  17. Windows 10 Audio Troubleshooting Guide
  18. Skype for Business, Change your picture
  19. How to configure Windows to use automatic DHCP settings
  20. Windows - Checking for Windows Updates
  21. SCS Computing Maintenance Windows
  22. MacOSx - Remote Connecting to a Windows Computer
  23. Windows 10 - Keyboard Shortcuts
  24. EWS Labs, Remote access to your EWS Windows home directory
  25. KB User's Guide - Documents Tab - How to Create a Document
  26. How do I connect to a network drive or file share?
  27. Disable IPv6 on a Windows 10 Computer
  28. Microsoft 365, Configure Outlook for Windows
  29. Siebel Center Printers, Copiers, Scanners, Plotters (Poster printer)
  30. How to find the computer name on Windows computers
  31. Endpoint Services, Maintenance and Backup Windows
  32. Networking, Windows, Locating the Active Directory Computer Name
  33. VPN, CISCO AnyConnect, Uninstalling Previous VPN Clients
  34. Client Services Support, AITS VPN Connection (Windows)
  35. EWS Labs, Transferring files between Linux and Windows home directories
  36. ACF: Remote Desktop Service - Connecting with Windows
  37. Skype for Business, Minimum Client Versions Required
  38. Active Directory, How to tell if your computer is joined to an Active Directory
  39. Application Manager (AppWorx) - How do I install the client for Windows? [Campus login required]
  40. Windows - Enabling Dark Mode
  41. Client Services Support, Windows Updates through MECM
  42. Desktops and Laptops - Windows - Restart Prompt from "Your IT department"
  43. Skype for Business, Windows Client Installation
  44. U of I Box, Script errors installing desktop clients in Windows
  45. How to add an Engineering printer on Windows
  46. Firefox (Win) - Changing the Default E-mail Program
  47. Web Browsers - Clearing the Java Cache
  48. VPN, CISCO AnyConnect, Default server is incorrect in dropdown menu, Windows, Mac
  49. Windows - Default Apps
  50. How to enable Remote Desktop in Windows
  51. Desktops and Laptops - Windows - Re-activating Windows at Home
  52. Office 365, Email, Exchange, Recovering Deleted Items in Exchange
  53. 2FA - "Page can't be displayed" in Internet Explorer [Campus login required]
  54. Office 365, Email, Exchange, Configure Outlook for Windows
  55. Learn@Illinois Moodle - Using i>clicker for Instructors
  56. Technology Services Printing, User Credits and Alternate Billing
  57. Windows XP - Finding the IP Number and MAC Address of a Network Card
  58. Windows (Vista & 7) - Finding the IP Number and MAC Address of a Network Card
  59. SSL Certificates, Tips for Microsoft IIS Users
  60. Endpoint Services, MECM, Out-of-Box Imaging
  61. Desktops and Laptops - Windows - Remote Desktop - Power Settings
  62. Networking, Remote Desktop Gateway Service, Configuring Windows To Allow Remote Connections
  63. Outlook (Windows) - How to Add Additional Mailboxes
  64. Office 365, Email, Exchange, Clearing Outlook on Windows auto-complete cache
  65. Skype for Business, Transfer call to a colleague's voicemail
  66. WSAA, MSS, Windows Server Administration & Applications, Managed System Services Outages
  67. Webstore, Purchase of personal use software with a CFOP or Banner Account
  68. Internet Explorer (Windows) - How to Find Internet Explorer 11 in Windows 10
  69. RightFax, FAQ
  70. How to add a DNS Suffix
  71. Internet Explorer (Windows Phone) - Clearing Cache and Cookies
  72. Webstore, Choosing an operating system when purchasing a computer for your department
  73. Endpoint Services, WSUS, Configuring WSUS Clients
  74. Unable to log into Windows or AITS VPN after resetting your NetID password
  75. Endpoint Security, CrowdStrike, Supported Operating Systems
  76. PaperCut - Using the Xerox Copiers in CLSL A114, CLSL 131, and RAL 15
  77. Webstore, Purchase free or discounted software
  78. Webstore, Microsoft software activation on computers not connected to the UI network
  79. Windows and Mac OS X Supported Operating System Versions
  80. Webstore, Full Version of Windows
  81. Webstore, Microsoft software for Faculty and Staff
  82. Webstore, Microsoft Azure Dev Tools for Teaching (formerly, Imagine or DreamSpark) offers from WebStore
  83. Webstore, Release timeline for new versions of software
  84. Webstore, Windows for Mac
  85. Webstore, Microsoft Desktop Package for IT Pros
  86. Webstore, Who is covered under the Microsoft Campus Agreement
  87. Webstore, Installing Windows Upgrade and Office on Lab Machines
  88. Webstore, Microsoft Volume License Office / Windows not genuine and has expired message
  89. Webstore, Windows from the Campus Agreement error 0x8007232B
  90. Webstore, Verifying 32-bit or a 64-bit version of Windows
  91. Webstore, Error Activating Windows from the Campus Agreement
  92. Webstore, Graduate and Professional Student Eligibility
  93. Security, Software, Anti-Virus, Home Solutions
  94. VPN, CISCO AnyConnect VPN introduction
  95. VPN, CISCO AnyConnect, Error message "The feature you are trying to use is on a network resource that is unavailable"
  96. VPN, Cisco AnyConnect, Upgrading To New Versions For Windows, Mac and Linux (64bit)
  97. VPN, CISCO AnyConnect, Failed to initialize connection subsystem
  98. VPN, Virtual Private Networking (VPN) for Mobile
  99. VPN, Frequently Asked Questions
  100. Client Services Support, AITS 2FA VPN Connections Overview
  101. Client Services Support, AITS 2FA VPN Connection (Windows SSTP Duo Push or Calls)
  102. Client Services Support, AITS 2FA VPN Connection (Windows IKEv2 Duo Push or Calls)
  103. Client Services Support, AITS 2FA VPN Connection (Windows SSTP for Duo Tokens)
  104. Shibboleth, Setting up a Service Provider
  105. Software Center - General
  106. WebStore, Error: 0xC004F035 The software licensing service reported that the computer could not be activate with a Volume license key
  107. Webstore, New versions of Microsoft Software available under the Microsoft Campus Agreement
  108. Webstore, Invalid Volume License Key
  109. EWS Labs, Remote access to your EWS Linux home directory
  110. Endpoint Security, CrowdStrike, Getting Started with CrowdStrike
  111. Edge (Win) - Clearing Cache and Cookies
  112. New to Campus, Recommended Computer Configurations
  113. WebStore, Microsoft Campus Agreement (CA) Enrollment
  114. Skype for Business, Client Feature Comparison
  115. Endpoint Services, MECM, Configure MECM Endpoint Protection
  116. Endpoint Services, MECM, Identify Windows Endpoints by Operating System
  117. Endpoint Services, MECM, Content Distribution Best Practices
  118. Endpoint Services, MECM, Which operating system images are maintained in MECM?
  119. Endpoint Services, MECM, Which articles and training should I read to get started?
  120. Office 365, Outlook for Windows, Add shared mailbox
  121. Webstore, Retiree Access
  122. Office 365, Outlook for Windows & Mac, Open Shared Calendar
  123. SSL Key - Outdated
  124. Enterprise Mode (Windows) - Configure IE 11 to Run Websites that Require Certain Compatibility Mode Settings
  125. WebStore, Extended Security Updates ESU Windows 7 and Windows Server 2008R2
  126. Azure, Windows Virtual Desktop
  127. Windows Laptop & 2-in-1 Configuration and Pricing
  128. Skype for Business, Removing stored password with Windows Credential Manager
  129. Enterprise Mode (Windows) - DIY Configuration of IE 11 to Run In Enterprise Mode
  130. Skype for Business, Using it on Windows
  131. Endpoint Services, MECM, How do I maintain my own boot image?
  132. U of I Box, Box Sync on Windows Server
  133. Illinois Compass 2g, Mobile
  134. WebStore, Error Activating Windows 10 when using Parallels on Mac
  135. BitLocker, How to recover BitLocker key using Active Directory Users and Computers
  136. Endpoint Services, MECM, Group Policy interaction in MECM
  137. Windows Desktop Configuration and Pricing
  138. Passwords, Credential Manager and Keychain Editing
  139. Endpoint Security, Windows Updates, Security Best Practices [Campus login required]
  140. Chrome (Win) - Using the Popup Blocker
  141. Siebel Center Printing on Back of Cover Page Error
  142. Endpoint Services, WSUS, Configuring Downstream WSUS Servers
  143. Skype for Business, Mobile Devices
  144. Client Services Support, Office 365 Installation (Windows)
  145. Safari (Win) - Using the Popup Blocker
  146. Opera 10 (Win) - Using the Popup Blocker
  147. Internet Explorer - Using the Popup Blocker
  148. Firefox (Win) - Using the Popup Blocker
  149. Endpoint Services, MECM, Windows 7 to Windows 10 upgrade strategy for MECM endpoints [Campus login required]
  150. Endpoint Services, MECM, Endpoint Protection reports and status
  151. Endpoint Services, MECM, Create a self-service, interactive software deployment
  152. Endpoint Services, MECM, Whom do I contact to get more help with MECM?
  153. Endpoint Services, MECM, BitLocker Full Disk Encryption, Setting up on Windows
  154. Endpoint Services, MECM, In-place Imaging
  155. Endpoint Services, MECM, Provisioning for your unit or college
  156. Endpoint Services, MECM, How should I request that the service add specific software?
  157. Endpoint Services, MECM, Is there an MECM community mailing list to ask questions?
  158. Endpoint Services, MECM, Should my unit's distribution point be virtual or physical? And where should a distribution point be set up?
  159. Shibboleth, Windows IIS Server specific configuration instructions
  160. Campus Monitoring, Monitoring a Windows server [Campus login required]
  161. RightFax - Fax Services
  162. Disable IPv6 on a Windows 7 Computer
  163. How to install new software to your Windows computer
  164. Networking, The Campus Network Time Protocol Server
  165. Networking, Remote Desktop Gateway Service
  166. Options for upgrading end-of-life Windows 7 computers
  167. Options for delaying updates and reboots on Windows devices managed by Engineering IT
  168. Office 365, Email, Exchange, Windows, How to grant someone permission to send messages on your behalf
  169. EDDIE/Web Intelligence Rich Client - (Windows 10) - Error When Launching Webi for the First Time Through EDDIE
  170. Application or Page not Displaying Correctly in Browser
  171. Mozilla Firefox (Windows and Macintosh) - Support for Applications that Require Java
  172. Web Browsers - Restoring your browser to its default state