1. Clearing Browser Cache and Cookies
2. Windows XP - Finding the IP Number and MAC Address of a Network Card
3. Active Directory, How to tell if your computer is joined to an Active Directory
4. How do I connect to a network drive or file share?
5. VPN, CISCO AnyConnect, Installation Instructions for Windows 7, 8, 10, 11
6. Edge (Win) - Clearing Cache and Cookies
7. Windows (Vista & 7) - Finding the IP Number and MAC Address of a Network Card
8. Internet Explorer (Windows Phone) - Clearing Cache and Cookies
9. Disable IPv6 on a Windows 10 Computer
10. Outlook (Windows) - How to Add Additional Mailboxes
11. How to find the computer name on Windows computers
12. VPN, CISCO AnyConnect, Default server is incorrect in dropdown menu, Windows, Mac
13. Enterprise Mode (Windows) - Configure IE 11 to Run Websites that Require Certain Compatibility Mode Settings
14. BitLocker, How to recover BitLocker key using Active Directory Users and Computers
15. Passwords, Credential Manager and Keychain Editing
16. Endpoint Services, MECM, Configure MECM Endpoint Protection
17. Technology Services Printing, Overview
18. Networking, Remote Desktop Gateway Service
19. Endpoint Services, MECM, BitLocker Full Disk Encryption, Setting up on Windows
20. Skype for Business, Minimum Client Versions Required
21. RightFax - Fax Services
22. Skype for Business, Removing stored password with Windows Credential Manager
23. Office 365, Email, Exchange, Understanding Room and Equipment (Resource) Mailboxes in Exchange
24. Technology Services Wi-Fi Help Portal Page - Start Here
25. VPN, Frequently Asked Questions
26. KB User's Guide - Documents Tab - How to Create and Publish a Document
27. EWS Labs, Remote access to your EWS Windows home directory
28. Siebel Center Printers, Copiers, Scanners, Plotters (Poster printer)
29. Office 365, Email, Exchange, Configure Outlook for Windows
30. Web Browsers - Clearing the Java Cache
31. Firefox (Win) - Changing the Default E-mail Program
32. EWS Labs, Transferring files between Linux and Windows home directories
33. Shibboleth, Setting up a Service Provider
34. VPN, CISCO AnyConnect, Uninstalling Previous VPN Clients
35. Chrome (Win) - Using the Popup Blocker [Campus login required]
36. Enterprise Mode (Windows) - DIY Configuration of IE 11 to Run In Enterprise Mode
37. Skype for Business, Change your picture
38. Web Browsers - Restoring your browser to its default state
39. Skype for Business, General Information
40. Security, Software, Anti-Virus, Home Solutions
41. Internet Explorer - Using the Popup Blocker [Campus login required]
42. Endpoint Services, WSUS, Configuring Downstream WSUS Servers
43. Skype for Business, Using it on Windows
44. New to Campus, Recommended Computer Configurations
45. Skype for Business, Mobile Devices
46. RightFax, FAQ
47. Firefox (Win) - Using the Popup Blocker [Campus login required]
48. Endpoint Services, What is MECM?
49. How to add an Engineering printer on Windows
50. EDDIE/Web Intelligence Rich Client - (Windows 10) - Error When Launching Webi for the First Time Through EDDIE
51. Safari (Win) - Using the Popup Blocker [Campus login required]
52. Skype for Business, Setting Up Skype Client for Windows
53. Networking, Remote Desktop Gateway Service, Configuring Windows To Allow Remote Connections
54. Office 365, Email, Exchange, Recovering Deleted Items in Exchange
55. VPN, CISCO AnyConnect, Error message "The feature you are trying to use is on a network resource that is unavailable"
56. Illinois Compass 2g, Mobile
57. VPN, Virtual Private Networking (VPN) for Mobile
58. Learn@Illinois Moodle - Using i>clicker for Instructors
59. Endpoint Services, MECM, Identify Windows Endpoints by Operating System
60. VPN, CISCO AnyConnect VPN introduction
61. VPN, Cisco AnyConnect, Upgrading To New Versions For Windows, Mac and Linux (64bit)
62. WebStore, Error: 0xC004F035 The software licensing service reported that the computer could not be activate with a Volume license key
63. Shibboleth, Windows IIS Server specific configuration instructions
64. Endpoint Security, CrowdStrike, Supported Operating Systems
65. Networking, The Campus Network Time Protocol Server
66. Opera 10 (Win) - Using the Popup Blocker [Campus login required]
67. Skype for Business, Transfer call to a colleague's voicemail
68. Skype for Business, Windows Client Installation
69. Skype for Business, Start an impromptu Skype for Business Meeting
70. Endpoint Services, MECM, Out-of-Box Imaging
71. Dell Data Protection, How to uninstall DDP on macOS and Windows
72. Endpoint Services, MECM, Group Policy interaction in MECM
73. Client Services Support, AITS VPN Connection (Windows)
74. Microsoft 365, How do I undo the "Allow my organization to manage my device" setting?
75. Skype for Business, Client Feature Comparison
76. Networking, Windows, Locating the Active Directory Computer Name
77. Webstore, Invalid Volume License Key
78. Active Directory, Group Policy, not working after MS16-072 applied
79. Endpoint Security, CrowdStrike, What is CrowdStrike?
80. Endpoint Services, MECM, Provisioning for your unit or college
81. EWS Labs, Remote access to your EWS Linux home directory
82. Endpoint Services, MECM, Which articles and training should I read to get started?
83. Webstore, Microsoft Azure Dev Tools for Teaching (formerly, Imagine or DreamSpark) offers from WebStore
84. Endpoint Services, MECM, Endpoint Protection reports and status
85. Windows Laptop & 2-in-1 Configuration and Pricing
86. Webstore, Retiree Access
87. Webstore, New versions of Microsoft Software available under the Microsoft Campus Agreement
88. Webstore, Microsoft software for Faculty and Staff
89. Webstore, Microsoft software activation on computers not connected to the UI network
90. How to add a DNS Suffix
91. Webstore, Choosing an operating system when purchasing a computer for your department
92. Webstore, Purchase free or discounted software
93. WebStore, Error Activating Windows 10 when using Parallels on Mac
94. Endpoint Services, MECM, In-place Imaging
95. Webstore, Error Activating Windows from the Campus Agreement
96. Application or Page not Displaying Correctly in Browser
97. WebStore, Microsoft Campus Agreement (CA) Enrollment
98. U of I Box, Box Sync on Windows Server
99. Webstore, Windows from the Campus Agreement error 0x8007232B
100. Webstore, Windows for Mac
101. Map Network Drive (Windows)
102. Windows Desktop Configuration and Pricing
103. Webstore, Microsoft Volume License Office / Windows not genuine and has expired message
104. ACF: Remote Desktop Service - Connecting with Windows
105. Webstore, Purchase of personal use software with a CFOP or Banner Account
106. Webstore, Release timeline for new versions of software
107. Office 365, Email, Exchange, Clearing Outlook on Windows auto-complete cache
108. Webstore, Verifying 32-bit or a 64-bit version of Windows
109. Webstore, Full Version of Windows
110. Skype for Business, Call controls do not appear in call window
111. Microsoft 365, Configure Outlook for Windows
112. Webstore, Microsoft Desktop Package for IT Pros
113. Endpoint Services, MECM, Should my unit's distribution point be virtual or physical? And where should a distribution point be set up?
114. Technology Services Printing, User Credits and Alternate Billing
115. How to configure Windows to use automatic DHCP settings
116. Webstore, Graduate and Professional Student Eligibility
117. Webstore, Installing Windows Upgrade and Office on Lab Machines
118. Webstore, Who is covered under the Microsoft Campus Agreement
119. U of I Box, Script errors installing desktop clients in Windows
120. SSL Certificates, Tips for Microsoft IIS Users
121. Disable IPv6 on a Windows 7 Computer
122. Endpoint Services, MECM, Is there an MECM community mailing list to ask questions?
123. How to install new software to your Windows computer
124. Options for upgrading end-of-life Windows 7 computers
125. PaperCut - Using the Xerox Copiers in CLSL A114, CLSL 131, and RAL 15
126. VPN, CISCO AnyConnect, Failed to initialize connection subsystem
127. How to enable Remote Desktop in Windows
128. Endpoint Services, WSUS, What is Windows Server Update Services?
129. Remote Desktop, Enabling and using the Remote Desktop Gateway
130. Endpoint Services, MECM, How should I request that the service add specific software?
131. Endpoint Services, MECM, Whom do I contact to get more help with MECM?
132. Options for delaying updates and reboots on Windows devices managed by Engineering IT
133. Endpoint Services, WSUS, Configuring WSUS Clients
134. Endpoint Security, CrowdStrike, Getting Started with CrowdStrike
135. Azure, Windows Virtual Desktop
136. Endpoint Services, MECM, How do I maintain my own boot image?
137. Endpoint Services, Maintenance and Backup Windows
138. Client Services Support, Windows Updates through MECM
139. Windows and Mac OS X Supported Operating System Versions
140. Desktops and Laptops - Windows - Re-activating Windows at Home
141. Endpoint Services, MECM, Create a self-service, interactive software deployment
142. Endpoint Services, MECM, Which operating system images are maintained in MECM?
143. Endpoint Services, MECM, Content Distribution Best Practices
144. Windows 10 Audio Troubleshooting Guide
145. WebStore, Extended Security Updates ESU Windows 7 and Windows Server 2008R2
146. Desktops and Laptops - Windows - Restart Prompt from "Your IT department"
147. Siebel Center Printing on Back of Cover Page Error
148. Desktops and Laptops - Windows - Remote Desktop - Power Settings
149. SCS Computing Maintenance Windows
150. Unable to log into Windows or AITS VPN after resetting your NetID password
151. Client Services Support, AITS 2FA VPN Connection (Windows SSTP for Duo Tokens)
152. Client Services Support, AITS 2FA VPN Connections Overview
153. Software Center - General
154. Client Services Support, AITS 2FA VPN Connection (Windows IKEv2 Duo Push or Calls)
155. Office 365, Outlook for Windows, Add shared mailbox
156. Browsers, Clearing Cache and Cookies
157. Office 365, Outlook for Windows & Mac, Open Shared Calendar
158. Windows - Checking for Windows Updates
159. Windows - Default Apps
160. MacOSx - Remote Connecting to a Windows Computer
161. Windows - Enabling Dark Mode
162. Client Services Support, AITS 2FA VPN Connection (Windows SSTP Duo Push or Calls)
163. Windows 10 - Keyboard Shortcuts
164. WSAA, MSS, Windows Server Administration & Applications, Managed System Services Outages
165. Endpoint Services, MECM, Windows 7 to Windows 10 upgrade strategy for MECM endpoints
166. Windows 10 Update Assistant
167. Updating Zoom Client for Meetings (Windows)
168. NetID Center, Locked out from logging into their Windows PC after changing their password
169. Microsoft Outlook (Windows)
170. Windows 10 Version Check
171. Setting Default Apps in Windows 10
172. Outlook, Adding a Shared Calendar (Windows)