1. Unable to log into Windows or AITS VPN after resetting your NetID password
  2. How to add a DNS Suffix
  3. Endpoint Security, CrowdStrike, Supported Operating Systems
  4. Client Services Support, AITS 2FA VPN Connection (Windows IKEv2 Duo Push or Calls)
  5. Client Services Support, AITS 2FA VPN Connections Overview
  6. Client Services Support, AITS 2FA VPN Connection (Windows SSTP Duo Push or Calls)
  7. Client Services Support, AITS 2FA VPN Connection (Windows SSTP for Duo Tokens)
  8. Windows 10 - Keyboard Shortcuts
  9. MacOSx - Remote Connecting to a Windows Computer
  10. Microsoft 365, How do I undo the allow my organization to manage my account?
  11. Windows - Default Apps
  12. Software Center - General
  13. Windows - Enabling Dark Mode
  14. Windows - Checking for Windows Updates
  15. Office 365, Outlook for Windows, Add shared mailbox
  16. Windows 10 Audio Troubleshooting Guide
  17. Office 365, Outlook for Windows & Mac, Open Shared Calendar
  18. Endpoint Security, CrowdStrike, Getting Started with CrowdStrike
  19. Endpoint Security, Windows Updates, Security Best Practices [Campus login required]
  20. Client Services Support, Office 365 Installation (Windows)
  21. Microsoft 365, Configure Outlook for Windows
  22. SCS Computing Maintenance Windows
  23. Client Services Support, Windows Updates through MECM
  24. Application Manager (AppWorx) - How do I install the client for Windows? [Campus login required]
  25. Windows and Mac OS X Supported Operating System Versions
  26. Desktops and Laptops - Windows - Restart Prompt from "Your IT department"
  27. Disable IPv6 on a Windows 10 Computer
  28. Disable IPv6 on a Windows 7 Computer
  29. Remote Desktop, Enabling and using the Remote Desktop Gateway
  30. Desktops and Laptops - Windows - Remote Desktop - Power Settings
  31. Client Services Support, AITS VPN Connection (Windows)
  32. PaperCut - Using the Xerox Copiers in CLSL A114, CLSL 131, and RAL 15
  33. WebStore, Extended Security Updates ESU Windows 7 and Windows Server 2008R2
  34. How to find the computer name on Windows computers
  35. Azure, Windows Virtual Desktop
  36. Siebel Center Printing on Back of Cover Page Error
  37. Endpoint Security, CrowdStrike, What is CrowdStrike?
  38. How to install new software to your Windows computer
  39. Endpoint Services, WSUS, Configuring WSUS Clients
  40. Options for upgrading end-of-life Windows 7 computers
  41. Endpoint Services, WSUS, Configuring Downstream WSUS Servers
  42. Endpoint Services, WSUS, What is Windows Server Update Services?
  43. Endpoint Services, MECM, Windows 7 to Windows 10 upgrade strategy for MECM endpoints [Campus login required]
  44. Endpoint Services, MECM, Identify Windows Endpoints by Operating System
  45. Technology Services Wi-Fi Help Portal Page - Start Here
  46. SSL Certificates, Tips for Microsoft IIS Users
  47. ACF: Remote Desktop Service - Connecting with Windows
  48. Endpoint Services, Maintenance and Backup Windows
  49. WSAA, MSS, Windows Server Administration & Applications, Managed System Services Outages
  50. Technology Services Printing, User Credits and Alternate Billing
  51. Endpoint Services, MECM, Content Distribution Best Practices
  52. U of I Box, Script errors installing desktop clients in Windows
  53. EWS Labs, Remote access to your EWS Linux home directory
  54. Options for delaying updates and reboots on Windows devices managed by Engineering IT
  55. How to add an Engineering printer on Windows
  56. How to enable Remote Desktop in Windows
  57. How to configure Windows to use automatic DHCP settings
  58. Windows Desktop Configuration and Pricing
  59. Windows Laptop & 2-in-1 Configuration and Pricing
  60. Mozilla Firefox (Windows and Macintosh) - Support for Applications that Require Java
  61. BitLocker, How to recover BitLocker key using Active Directory Users and Computers
  62. EWS Labs, Transferring files between Linux and Windows home directories
  63. Endpoint Services, MECM, How do I maintain my own boot image?
  64. EWS Labs, Remote access to your EWS Windows home directory
  65. Endpoint Services, MECM, In-place Imaging
  66. VPN, CISCO AnyConnect, Error message "The feature you are trying to use is on a network resource that is unavailable"
  67. How do I connect to a network drive or file share?
  68. Endpoint Services, MECM, Endpoint Protection reports and status
  69. Endpoint Services, MECM, Create a self-service, interactive software deployment
  70. Siebel Center Printers, Copiers, Scanners, Plotters (Poster printer)
  71. WebStore, Error Activating Windows 10 when using Parallels on Mac
  72. Endpoint Services, MECM, Out-of-Box Imaging
  73. Endpoint Services, MECM, Which operating system images are maintained in MECM?
  74. 2FA - "Page can't be displayed" in Internet Explorer [Campus login required]
  75. Endpoint Services, MECM, Group Policy interaction in MECM
  76. Endpoint Services, What is MECM?
  77. Endpoint Services, MECM, How should I request that the service add specific software?
  78. Endpoint Services, MECM, Should my unit's distribution point be virtual or physical? And where should a distribution point be set up?
  79. Endpoint Services, MECM, Is there an MECM community mailing list to ask questions?
  80. Endpoint Services, MECM, Which articles and training should I read to get started?
  81. Endpoint Services, MECM, Whom do I contact to get more help with MECM?
  82. Learn@Illinois Moodle - Using i>clicker for Instructors
  83. WebStore, Error: 0xC004F035 The software licensing service reported that the computer could not be activate with a Volume license key
  84. Passwords, Credential Manager and Keychain Editing
  85. Endpoint Services, MECM, BitLocker Full Disk Encryption, Setting up on Windows
  86. Security, Software, Anti-Virus, Home Solutions
  87. Endpoint Services, MECM, Provisioning for your unit or college
  88. Endpoint Services, MECM, Configure MECM Endpoint Protection
  89. Outlook (Windows) - How to Add Additional Mailboxes
  90. VPN, Cisco AnyConnect, Upgrading To New Versions For Windows, Mac and Linux (64bit)
  91. Desktops and Laptops - Windows - Re-activating Windows at Home
  92. Active Directory, Group Policy, not working after MS16-072 applied
  93. Campus Monitoring, Monitoring a Windows server [Campus login required]
  94. College of FAA: Windows - Adding a Networked printer
  95. EDDIE/Web Intelligence Rich Client - (Windows 10) - Error When Launching Webi for the First Time Through EDDIE
  96. VPN, CISCO AnyConnect, Failed to initialize connection subsystem
  97. Enterprise Mode (Windows) - DIY Configuration of IE 11 to Run In Enterprise Mode
  98. Enterprise Mode (Windows) - Configure IE 11 to Run Websites that Require Certain Compatibility Mode Settings
  99. Shibboleth, Windows IIS Server specific configuration instructions
  100. Networking, Windows, Locating the Active Directory Computer Name
  101. Networking, Remote Desktop Gateway Service, Configuring Windows To Allow Remote Connections
  102. Skype for Business, Transfer call to a colleague's voicemail
  103. Internet Explorer (Windows) - How to Find Internet Explorer 11 in Windows 10
  104. Application or Page not Displaying Correctly in Browser
  105. Webstore, Full Version of Windows
  106. Webstore, Microsoft software for Faculty and Staff
  107. Webstore, Microsoft Azure Dev Tools for Teaching (formerly, Imagine or DreamSpark) offers from WebStore
  108. Webstore, Purchase free or discounted software
  109. Webstore, Purchase of personal use software with a CFOP or Banner Account
  110. Webstore, Release timeline for new versions of software
  111. Webstore, Windows for Mac
  112. Webstore, Choosing an operating system when purchasing a computer for your department
  113. Webstore, Microsoft software activation on computers not connected to the UI network
  114. Webstore, Microsoft Desktop Package for IT Pros
  115. Webstore, New versions of Microsoft Software available under the Microsoft Campus Agreement
  116. Webstore, Who is covered under the Microsoft Campus Agreement
  117. Webstore, Installing Windows Upgrade and Office on Lab Machines
  118. Webstore, Microsoft Volume License Office / Windows not genuine and has expired message
  119. Webstore, Windows from the Campus Agreement error 0x8007232B
  120. Webstore, Verifying 32-bit or a 64-bit version of Windows
  121. Webstore, Error Activating Windows from the Campus Agreement
  122. Webstore, Graduate and Professional Student Eligibility
  123. Webstore, Invalid Volume License Key
  124. Edge (Win) - Clearing Cache and Cookies
  125. U of I Box, Box Sync on Windows Server
  126. Skype for Business, Call controls do not appear in call window
  127. Skype for Business, Using it on Windows
  128. WebStore, Microsoft Campus Agreement (CA) Enrollment
  129. Skype for Business, Start an impromptu Skype for Business Meeting
  130. Skype for Business, Change your picture
  131. RightFax, FAQ
  132. Skype for Business, Minimum Client Versions Required
  133. Skype for Business, General Information
  134. Skype for Business, Windows Client Installation
  135. Skype for Business, Mobile Devices
  136. Shibboleth, Setting up a Service Provider
  137. Webstore, Retiree Access
  138. Office 365, Email, Exchange, Clearing Outlook on Windows auto-complete cache
  139. Office 365, Email, Exchange, Windows, How to grant someone permission to send messages on your behalf
  140. VPN, Frequently Asked Questions
  141. RightFax - Fax Services
  142. Illinois Compass 2g, Mobile
  143. Networking, The Campus Network Time Protocol Server
  144. Office 365, Email, Exchange, Recovering Deleted Items in Exchange
  145. Networking, Remote Desktop Gateway Service
  146. VPN, Virtual Private Networking (VPN) for Mobile
  147. VPN, CISCO AnyConnect, Uninstalling Previous VPN Clients
  148. New to Campus, Recommended Computer Configurations
  149. Office 365, Email, Exchange, Configure Outlook for Windows
  150. Technology Services Printing, Overview
  151. Office 365, Email, Exchange, Understanding Room and Equipment (Resource) Mailboxes in Exchange
  152. Active Directory, How to tell if your computer is joined to an Active Directory
  153. VPN, CISCO AnyConnect, Installation Instructions for Windows 7, 8, 10
  154. VPN, CISCO AnyConnect, Default server is incorrect in dropdown menu, Windows, Mac
  155. VPN, CISCO AnyConnect VPN introduction
  156. SSL Key - Outdated
  157. Web Browsers - Restoring your browser to its default state
  158. Skype for Business, Removing stored password with Windows Credential Manager
  159. Skype for Business, Client Feature Comparison
  160. Web Browsers - Clearing the Java Cache
  161. Windows 8 and 10- Finding the IP Number and MAC Address of a Network Card
  162. Internet Explorer (Windows Phone) - Clearing Cache and Cookies
  163. Safari (Win) - Using the Popup Blocker
  164. Opera 10 (Win) - Using the Popup Blocker
  165. Chrome (Win) - Using the Popup Blocker
  166. Firefox (Win) - Using the Popup Blocker
  167. Clearing Browser Cache and Cookies
  168. Internet Explorer - Using the Popup Blocker
  169. Firefox (Win) - Changing the Default E-mail Program
  170. Windows (Vista & 7) - Finding the IP Number and MAC Address of a Network Card
  171. KB User's Guide - Documents Tab - How to Create a Document
  172. Windows XP - Finding the IP Number and MAC Address of a Network Card