1. Endpoint Services, MECM, Which articles and training should I read to get started?
  2. Endpoint Services, MECM, Windows 7 to Windows 10 upgrade strategy for MECM endpoints
  3. Endpoint Services, MECM, How should I request that the service add specific software?
  4. Endpoint Services, MECM, Whom do I contact to get more help with MECM?
  5. Endpoint Services, MECM, BitLocker Full Disk Encryption, Setting up on Windows
  6. Endpoint Services, MECM, Identify Windows Endpoints by Operating System
  7. Endpoint Services, MECM, Content Distribution Best Practices
  8. Endpoint Services, MECM, Which operating system images are maintained in MECM?
  9. Endpoint Services, MECM, Endpoint Protection reports and status
  10. Endpoint Services, MECM, Is there an MECM community mailing list to ask questions?
  11. Endpoint Services, MECM, In-place Imaging
  12. Endpoint Services, MECM, Should my unit's distribution point be virtual or physical? And where should a distribution point be set up?
  13. Endpoint Services, MECM, Provisioning for your unit or college
  14. Endpoint Services, MECM, Create a self-service, interactive software deployment
  15. Endpoint Services, MECM, Out-of-Box Imaging
  16. WSAA, MSS, Windows Server Administration & Applications, Managed System Services Outages
  17. Webstore, Purchase of personal use software with a CFOP or Banner Account
  18. Internet Explorer (Windows) - How to Find Internet Explorer 11 in Windows 10
  19. RightFax, FAQ
  20. How to add a DNS Suffix
  21. Internet Explorer (Windows Phone) - Clearing Cache and Cookies
  22. Microsoft 365, Configure Outlook for Windows
  23. Web Browsers - Clearing the Java Cache
  24. Webstore, Choosing an operating system when purchasing a computer for your department
  25. Endpoint Services, WSUS, Configuring WSUS Clients
  26. Unable to log into Windows or AITS VPN after resetting your NetID password
  27. Endpoint Security, CrowdStrike, Supported Operating Systems
  28. PaperCut - Using the Xerox Copiers in CLSL A114, CLSL 131, and RAL 15
  29. Endpoint Services, What is MECM?
  30. Webstore, Purchase free or discounted software
  31. Webstore, Microsoft software activation on computers not connected to the UI network
  32. Technology Services Wi-Fi Help Portal Page - Start Here
  33. Windows and Mac OS X Supported Operating System Versions
  34. Webstore, Full Version of Windows
  35. Webstore, Microsoft software for Faculty and Staff
  36. Webstore, Microsoft Azure Dev Tools for Teaching (formerly, Imagine or DreamSpark) offers from WebStore
  37. Webstore, Release timeline for new versions of software
  38. Webstore, Windows for Mac
  39. Webstore, Microsoft Desktop Package for IT Pros
  40. Webstore, Who is covered under the Microsoft Campus Agreement
  41. Webstore, Installing Windows Upgrade and Office on Lab Machines
  42. Webstore, Microsoft Volume License Office / Windows not genuine and has expired message
  43. Webstore, Windows from the Campus Agreement error 0x8007232B
  44. Webstore, Verifying 32-bit or a 64-bit version of Windows
  45. Webstore, Error Activating Windows from the Campus Agreement
  46. Webstore, Graduate and Professional Student Eligibility
  47. Security, Software, Anti-Virus, Home Solutions
  48. Clearing Browser Cache and Cookies
  49. Microsoft 365, How do I undo the allow my organization to manage my account?
  50. VPN, CISCO AnyConnect, Default server is incorrect in dropdown menu, Windows, Mac
  51. VPN, CISCO AnyConnect VPN introduction
  52. VPN, CISCO AnyConnect, Installation Instructions for Windows 7, 8, 10
  53. VPN, CISCO AnyConnect, Error message "The feature you are trying to use is on a network resource that is unavailable"
  54. VPN, Cisco AnyConnect, Upgrading To New Versions For Windows, Mac and Linux (64bit)
  55. VPN, CISCO AnyConnect, Failed to initialize connection subsystem
  56. VPN, CISCO AnyConnect, Uninstalling Previous VPN Clients
  57. VPN, Virtual Private Networking (VPN) for Mobile
  58. VPN, Frequently Asked Questions
  59. Client Services Support, AITS 2FA VPN Connections Overview
  60. Client Services Support, AITS 2FA VPN Connection (Windows SSTP Duo Push or Calls)
  61. Client Services Support, AITS 2FA VPN Connection (Windows IKEv2 Duo Push or Calls)
  62. Client Services Support, AITS 2FA VPN Connection (Windows SSTP for Duo Tokens)
  63. Client Services Support, AITS VPN Connection (Windows)
  64. Shibboleth, Setting up a Service Provider
  65. Windows - Checking for Windows Updates
  66. SCS Computing Maintenance Windows
  67. Software Center - General
  68. Windows - Default Apps
  69. WebStore, Error: 0xC004F035 The software licensing service reported that the computer could not be activate with a Volume license key
  70. Webstore, New versions of Microsoft Software available under the Microsoft Campus Agreement
  71. Webstore, Invalid Volume License Key
  72. MacOSx - Remote Connecting to a Windows Computer
  73. Windows 10 - Keyboard Shortcuts
  74. EWS Labs, Remote access to your EWS Windows home directory
  75. EWS Labs, Remote access to your EWS Linux home directory
  76. EWS Labs, Transferring files between Linux and Windows home directories
  77. Endpoint Security, CrowdStrike, Getting Started with CrowdStrike
  78. Siebel Center Printers, Copiers, Scanners, Plotters (Poster printer)
  79. Edge (Win) - Clearing Cache and Cookies
  80. ACF: Remote Desktop Service - Connecting with Windows
  81. KB User's Guide - Documents Tab - How to Create a Document
  82. Skype for Business, General Information
  83. Remote Desktop, Enabling and using the Remote Desktop Gateway
  84. Skype for Business, Start an impromptu Skype for Business Meeting
  85. New to Campus, Recommended Computer Configurations
  86. WebStore, Microsoft Campus Agreement (CA) Enrollment
  87. How do I connect to a network drive or file share?
  88. Skype for Business, Client Feature Comparison
  89. Endpoint Services, MECM, Configure MECM Endpoint Protection
  90. Skype for Business, Minimum Client Versions Required
  91. Office 365, Outlook for Windows, Add shared mailbox
  92. Active Directory, How to tell if your computer is joined to an Active Directory
  93. Webstore, Retiree Access
  94. How to find the computer name on Windows computers
  95. How to enable Remote Desktop in Windows
  96. Office 365, Outlook for Windows & Mac, Open Shared Calendar
  97. SSL Key - Outdated
  98. Enterprise Mode (Windows) - Configure IE 11 to Run Websites that Require Certain Compatibility Mode Settings
  99. WebStore, Extended Security Updates ESU Windows 7 and Windows Server 2008R2
  100. Technology Services Printing, Overview
  101. Azure, Windows Virtual Desktop
  102. Application Manager (AppWorx) - How do I install the client for Windows? [Campus login required]
  103. Desktops and Laptops - Windows - Re-activating Windows at Home
  104. Windows Laptop & 2-in-1 Configuration and Pricing
  105. Skype for Business, Removing stored password with Windows Credential Manager
  106. Enterprise Mode (Windows) - DIY Configuration of IE 11 to Run In Enterprise Mode
  107. Endpoint Services, Maintenance and Backup Windows
  108. Skype for Business, Using it on Windows
  109. Windows - Enabling Dark Mode
  110. Windows 10 Audio Troubleshooting Guide
  111. Endpoint Services, MECM, How do I maintain my own boot image?
  112. U of I Box, Box Sync on Windows Server
  113. Illinois Compass 2g, Mobile
  114. WebStore, Error Activating Windows 10 when using Parallels on Mac
  115. BitLocker, How to recover BitLocker key using Active Directory Users and Computers
  116. Endpoint Services, MECM, Group Policy interaction in MECM
  117. Windows Desktop Configuration and Pricing
  118. Office 365, Email, Exchange, Recovering Deleted Items in Exchange
  119. 2FA - "Page can't be displayed" in Internet Explorer [Campus login required]
  120. Passwords, Credential Manager and Keychain Editing
  121. Endpoint Security, CrowdStrike, What is CrowdStrike?
  122. Endpoint Security, Windows Updates, Security Best Practices [Campus login required]
  123. Chrome (Win) - Using the Popup Blocker
  124. Siebel Center Printing on Back of Cover Page Error
  125. College of FAA: Windows - Adding a Networked printer
  126. Office 365, Email, Exchange, Configure Outlook for Windows
  127. Endpoint Services, WSUS, Configuring Downstream WSUS Servers
  128. Endpoint Services, WSUS, What is Windows Server Update Services?
  129. Skype for Business, Mobile Devices
  130. Learn@Illinois Moodle - Using i>clicker for Instructors
  131. Client Services Support, Office 365 Installation (Windows)
  132. Technology Services Printing, User Credits and Alternate Billing
  133. Windows XP - Finding the IP Number and MAC Address of a Network Card
  134. Windows 8 and 10- Finding the IP Number and MAC Address of a Network Card
  135. Windows (Vista & 7) - Finding the IP Number and MAC Address of a Network Card
  136. Safari (Win) - Using the Popup Blocker
  137. Opera 10 (Win) - Using the Popup Blocker
  138. Internet Explorer - Using the Popup Blocker
  139. Firefox (Win) - Using the Popup Blocker
  140. SSL Certificates, Tips for Microsoft IIS Users
  141. Shibboleth, Windows IIS Server specific configuration instructions
  142. Campus Monitoring, Monitoring a Windows server [Campus login required]
  143. RightFax - Fax Services
  144. Client Services Support, Windows Updates through MECM
  145. Desktops and Laptops - Windows - Restart Prompt from "Your IT department"
  146. Desktops and Laptops - Windows - Remote Desktop - Power Settings
  147. Networking, Remote Desktop Gateway Service, Configuring Windows To Allow Remote Connections
  148. Disable IPv6 on a Windows 10 Computer
  149. Disable IPv6 on a Windows 7 Computer
  150. How to install new software to your Windows computer
  151. Skype for Business, Windows Client Installation
  152. Skype for Business, Change your picture
  153. Networking, Remote Desktop Gateway Service
  154. Networking, Windows, Locating the Active Directory Computer Name
  155. Networking, The Campus Network Time Protocol Server
  156. Active Directory, Group Policy, not working after MS16-072 applied
  157. U of I Box, Script errors installing desktop clients in Windows
  158. Options for upgrading end-of-life Windows 7 computers
  159. How to add an Engineering printer on Windows
  160. How to configure Windows to use automatic DHCP settings
  161. Options for delaying updates and reboots on Windows devices managed by Engineering IT
  162. Office 365, Email, Exchange, Understanding Room and Equipment (Resource) Mailboxes in Exchange
  163. Outlook (Windows) - How to Add Additional Mailboxes
  164. Office 365, Email, Exchange, Clearing Outlook on Windows auto-complete cache
  165. Office 365, Email, Exchange, Windows, How to grant someone permission to send messages on your behalf
  166. Firefox (Win) - Changing the Default E-mail Program
  167. EDDIE/Web Intelligence Rich Client - (Windows 10) - Error When Launching Webi for the First Time Through EDDIE
  168. Skype for Business, Call controls do not appear in call window
  169. Skype for Business, Transfer call to a colleague's voicemail
  170. Application or Page not Displaying Correctly in Browser
  171. Mozilla Firefox (Windows and Macintosh) - Support for Applications that Require Java
  172. Web Browsers - Restoring your browser to its default state