TeamDynamix, Collaborative Board/Global Admin Board Decisions

Overview

This article provides information about decisions regarding the TeamDynamix (TDX) platform. Decisions made by the Collaboration Board and the Global Admin Board are contained within.

9/6/22 

  • Urbana TDAG received approval to move forward on planning non-IT ticketing coming into TDX, as well as individual Asset applications to support local asset management. 

  • Sarah Follmer has taken over for Allison Payne as co-chair of CTC, Collaborative Board approves 

  • Matthew Magee will take over as chair of Global Admin Committee, Collaborative Board approves 

  • Respective TDAG representative on the Collaborative Board will be responsible for bringing relevant updates back to university's TDAG. 

  • Collaborative Board agreement to communicate significant updates/topics from its meetings to the relevant committees (Global Admin and/or Communications & Training) 

 

7/12/22 

  • Wes Pate designated as facilitator/leader for the App Admin community, Collaborative Board approves 

  • Sandbox refresh happened on July 5th 2022  

  • UIC service catalog refresh completed 

 

5/31/22 

  • Agreement on creating an Application Administrators Community for U of I TDX application admins 

  • TDX Collaborative Board agreed system wide scope for App Admin community would be best and also agreed that no formal charter would be written as it is intended to be a community. 

 

5/17/22 

  • TDX automation use-cases were submitted to BPA (Business Process Automation) team at AITS for discussion/review  

 

3/22/22 

  • TDX Collaborative Board agreed that the Global Admin Committee will be responsible for updating/maintaining KB article with the key elements that are coming in future releases.  

 

3/8/22 

  • Finalized Communications & Training Committee membership  

  • Reviewed iPaaS use cases (demo on 3/18/22) 

 

1/11/22

  • Presenting to ITLT on 1/19 to share current status of the platform at U of I

12/14/21

  • Worked with System Offices Shared Services (formerly Organizational Effectiveness) group to take on Training & Communications scope for TDX platform. Draft charge being worked on.

    • Global Administrator Committee responsible for content and functional expertise

  • U of I generated TDX Enhancement Requests will be logged and made visible. Global Admin Committee charged with implementing.

11/30/21

  • Decision/Change Log for TDX to be documented and maintained in Answers KB. Three levels:

    • TDX Platform/Service -> Collaborative Board responsible

    • TDX Administration -> Global Admin Committee responsible

    • University-level Help Centers -> Respective central IT unit responsible

11/16/21

  • Decided TDX Project website should not transition to a long-term operational site.

    • Service Information -> Service Catalog entries

    • Operational Documentation -> Into KB

    • Support Documentation -> Into KB

    • Implementation Project Artifacts -> Into Box

  • Assigned task of creating TDX Change Control process to Global Administrator Committee.

11/2/21

  • Decided TDX Business Review meetings should be semiannual, to be attended by Collaborative Board

  • Decided TDX Product meetings should follow a ~2 weeks after each TDX version release, to be attended by Collaborative Board and Global Administrators Committee

10/19/21

  • Generated topics for TDX Business Review and TDX Product meetings

10/5/21

  • Defined minimum requirements for service catalog entries

    • About this Service

      • Service Description

      • Other Names (where applicable)

    • Getting/Using this Service

      • Eligibility

      • Cost

      • How to Access

      • How to Use (Links to Documentation/etc)

    • Support/Hours

      • Contact Point for support

      • Provided by (optional)

  • Approved exemption for Global Admin access for web dev needs

9/21/21

  • Defined Global Admin roles/responsibilities and charge for Global Administrator Committee

  • Agreed to limiting Global Administrator role access to 8 (2 from each university + system offices)

  • Formalized membership of Global Admin Committee

8/24/21

  • Approved removal of links.illinois.edu link tracking for TDX emails

7/11/21

  • Approved set of pending integration enhancement requests

  • Job Titles

  • College Affiliation for Students

  • Enhanced role distinctions (Faculty vs Staff, etc)

6/29/21

  • Decision to leverage the TDX platform to manage the platform (ticketing app to be set up to take in requests/incidents about the TDX platform for global admin scope)

 

Contact and Support




Keywords:tdx, team dynamix, administrator, collaboration board   Doc ID:115134
Owner:Jen S.Group:University of Illinois Technology Services
Created:2021-12-07 08:39 CSTUpdated:2022-10-07 09:22 CST
Sites:University of Illinois System, University of Illinois Technology Services, University of Illinois Unified
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