TeamDynamix, Collaborative Board/Global Admin Board Decisions


This article provides information about decisions regarding the TeamDynamix (TDX) platform. Decisions made by the Collaboration Board and the Global Admin Board are contained within.



  • This article is designed for IT Professionals, specifically TDX Global and Application Admins and technicians.


  • The Collaborative Board is the cross-system committee that governs TeamDynamix. The Board consists of representatives from the System Office, UIC, UIS, and UIUC.
  • The Global Admin Board is the cross-system committee that administers the TeamDynamix application. The Board consists of Global Admins from the System Office, UIC, UIS, and UIUC.



  •  Decision to leverage the TDX platform to manage the platform (ticketing app to be set up to take in requests/incidents about the TDX platform for global admin scope)


  • Approved set of pending integration enhancement requests
  • Job Titles
  • College Affiliation for Students
  • Enhanced role distinctions (Faculty vs Staff, etc)


  • Approved removal of link tracking for TDX emails


  • Defined Global Admin roles/responsibilities and charge for Global Administrator Committee
  • Agreed to limiting Global Administrator role access to 8 (2 from each university + system offices)
  • Formalized membership of Global Admin Committee


  • Defined minimum requirements for service catalog entries
    • About this Service
      • Service Description
      • Other Names (where applicable)
    • Getting/Using this Service
      • Eligibility
      • Cost
      • How to Access
      • How to Use (Links to Documentation/etc)
    • Support/Hours
      • Contact Point for support
      • Provided by (optional)
  • Approved exemption for Global Admin access for web dev needs


  • Generated topics for TDX Business Review and TDX Product meetings


  • Decided TDX Business Review meetings should be semiannual, to be attended by Collaborative Board
  • Decided TDX Product meetings should follow a ~2 weeks after each TDX version release, to be attended by Collaborative Board and Global Administrators Committee


  • Decided TDX Project website should not transition to a long-term operational site.
    • Service Information -> Service Catalog entries
    • Operational Documentation -> Into KB
    • Support Documentation -> Into KB
    • Implementation Project Artifacts -> Into Box
  • Assigned task of creating TDX Change Control process to Global Administrator Committee.


  • Decision/Change Log for TDX to be documented and maintained in Answers KB. Three levels:
    • TDX Platform/Service -> Collaborative Board responsible
    • TDX Administration -> Global Admin Committee responsible
    • University-level Help Centers -> Respective central IT unit responsible


  • Worked with System Offices Shared Services (formerly Organizational Effectiveness) group to take on Training & Communications scope for TDX platform. Draft charge being worked on.
    • Global Administrator Committee responsible for content and functional expertise
  • U of I generated TDX Enhancement Requests will be logged and made visible. Global Admin Committee charged with implementing.


  • Presenting to ITLT on 1/19 to share current status of the platform at U of I

Contact and Support

Keywords:tdx, team dynamix, administrator, collaboration board   Doc ID:115134
Owner:Jen S.Group:University of Illinois Technology Services
Created:2021-12-07 09:39 CDTUpdated:2022-02-11 14:04 CDT
Sites:University of Illinois System, University of Illinois Technology Services, University of Illinois Unified
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