Client Services Support, Office 365 Installation, Mac

This article walks you through the process of installing Office 365 on a University-owned Mac that is supported by Client Services (MITS System Office Region).

Installing Office 365 on a macOS system

All AITS-deployed Mac devices that are enrolled in our management system should come with Office 365 already installed.  If for whatever reason it is not already installed on a Mac, here is how it can be installed.  This can be done entirely by the client so long as they have an Administrator account (which is the default as of 4/2023).

1.  In a web browser, navigate to office.com and click Sign In (or click here).

2.  Sign in with your standard credentials, then click Next.

A Microsoft sign in window, with a generic "username@illinois.edu" and the blue Next button highlighted in orange.

3.  You'll be prompted to verify your login via the Duo two-factor authentication app.  Approve the attempt and continue.

Two images: On the left, what is in the web browser, a "check for a Duo Push" screen with a spinning blue circle. The second: A screenshot from the mobile Duo app, with a red X and a green checkmark.

4.  You'll be taken to the Office.com page for your institution.  On the upper-right portion of the screen is a dropdown for "Install apps."  Select it, and from the menu select "Microsoft 365 apps."  The download will begin, and it may take several minutes depending on your connection speed.

A white-and-orange Office webpage. The "Install apps" option is toggled, and a blue arrow is pointing downward from it, to an encircled "Microsoft 365 apps" button.

5.  Once the download is complete, navigate to where you downloaded the installer package ("Downloads" is a good first bet).  Double-click the package to begin installation.

A Finder window in the Downloads folder, with the Office 365 installer package displayed.

6.  You may be prompted to grant the Office installer permission to access the Downloads folder.  Grant it and proceed.

A Mac popup with a hand icon making a "halt" gesture, requesting that the 365 installer have permissions to access files in the Downloads folder. The "OK" button is highlighted in orange.

7.  Once installation is complete, Microsoft AutoUpdate will run and check for any available updates.  Should there be any, click "Update All."  Check the box for "Automatically keep Microsoft apps up to date."

Microsoft AutoUpdate app's screen, displaying several updates for Teams, Outlook, and more. The blue "Update all" button is highlighted, as well as the checkbox for automatically keeping Office apps up to date.

8.  Open any Office 365 app from the Applications folder.  It should prompt that the product is activated and ready for use.

A prompt from Office saying "You're all set, you're now ready to use all of the benefits included with your Microsoft 365 subscription."



Keywords:Client Services, CSS, software center, office, outlook   Doc ID:105069
Owner:Lillian H.Group:University of Illinois Technology Services
Created:2020-08-18 17:20 CDTUpdated:2023-06-20 14:49 CDT
Sites:University of Illinois System, University of Illinois Technology Services
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