Below are suggestions that may help you diagnose and solve your technical issues. If you need personal assistance, the AITS Service Desk is available 24x7 to help. See below for some of the questions our staff may ask so we can provide you with our best customer service.
First we highly recommend trying these suggestions before contacting us. These are common fixes that solve the majority of problems that customers call us to report:
We want to understand what you are trying to accomplish so we can serve you in the best way possible. We will ask you questions like these:
Our email address is firstname.lastname@example.org