TeamDynamix, Collaborative Board/Global Admin Board Decisions
Overview
This article provides information about decisions regarding the TeamDynamix (TDX) platform. Decisions made by the Collaboration Board and the Global Admin Board are contained within.
Contents
Customers
- This article is designed for IT Professionals, specifically TDX Global and Application Admins and technicians.
About
- The Collaborative Board is the cross-system committee that governs TeamDynamix. The Board consists of representatives from the System Office, UIC, UIS, and UIUC.
- The Global Admin Board is the cross-system committee that administers the TeamDynamix application. The Board consists of Global Admins from the System Office, UIC, UIS, and UIUC.
Decisions/Outcomes
6/29/21
- Decision to leverage the TDX platform to manage the platform (ticketing app to be set up to take in requests/incidents about the TDX platform for global admin scope)
7/11/21
- Approved set of pending integration enhancement requests
- Job Titles
- College Affiliation for Students
- Enhanced role distinctions (Faculty vs Staff, etc)
8/24/21
- Approved removal of links.illinois.edu link tracking for TDX emails
9/21/21
- Defined Global Admin roles/responsibilities and charge for Global Administrator Committee
- Agreed to limiting Global Administrator role access to 8 (2 from each university + system offices)
- Formalized membership of Global Admin Committee
10/5/21
- Defined minimum requirements for service catalog entries
- About this Service
- Service Description
- Other Names (where applicable)
- Getting/Using this Service
- Eligibility
- Cost
- How to Access
- How to Use (Links to Documentation/etc)
- Support/Hours
- Contact Point for support
- Provided by (optional)
- About this Service
- Approved exemption for Global Admin access for web dev needs
10/19/21
- Generated topics for TDX Business Review and TDX Product meetings
11/2/21
- Decided TDX Business Review meetings should be semiannual, to be attended by Collaborative Board
- Decided TDX Product meetings should follow a ~2 weeks after each TDX version release, to be attended by Collaborative Board and Global Administrators Committee
11/16/21
- Decided TDX Project website should not transition to a long-term operational site.
- Service Information -> Service Catalog entries
- Operational Documentation -> Into KB
- Support Documentation -> Into KB
- Implementation Project Artifacts -> Into Box
- Assigned task of creating TDX Change Control process to Global Administrator Committee.
11/30/21
- Decision/Change Log for TDX to be documented and maintained in Answers KB. Three levels:
- TDX Platform/Service -> Collaborative Board responsible
- TDX Administration -> Global Admin Committee responsible
- University-level Help Centers -> Respective central IT unit responsible
12/14/21
- Worked with System Offices Shared Services (formerly Organizational Effectiveness) group to take on Training & Communications scope for TDX platform. Draft charge being worked on.
- Global Administrator Committee responsible for content and functional expertise
- U of I generated TDX Enhancement Requests will be logged and made visible. Global Admin Committee charged with implementing.
1/11/22
- Presenting to ITLT on 1/19 to share current status of the platform at U of I
Contact and Support
- For general support please contact the Technology Services Help Desk.